Lumina

A+++

[43 new solar panels on a flat roof] I've rarely had such a great experience working with any company, in any field. Zac was very knowledgeable, patient, and good at explaining things in layman's terms. The planning was thorough but efficient, and everything happened within the promised timeframe. The installers were on time and stayed past dark to finish on schedule, leaving no mess or damage to the surrounding areas. The work passed city inspection with no issue. I can't say one bad thing; would recommend without hesitation!

Excellent service and timely installation

Our experience with Lumina Solar has been wonderful. The entire process from start to finish was handled very smoothly. Zachary Hare started with a good introduction to Solar Energy and Lumina's Solar installation process. He was very professional and was prompt with messages as we went through the purchase and installation. The installation team did a thorough job as well, resulting in a well laid out panel system. Lumina made the inspection and approval processes seamless. The project timeframe was shorter than expected and the entire installation process was not stressful. My Solar system was up and running, generating energy within two weeks of panel installation. We are very happy that we went with Lumina and highly recommend them to anyone who is looking to installing Solar.

Exceptional Solar Installer

Very professional response to an inquiry for a solar installer

An Exceptional Solar System Installer

Lumina Solar has impressive design capabilities and very competent staff to manage all aspects of the installation

Awesome company!

Lumina was very communicative throughout the entire process from the in house home analysis to the install and even afterwards. From the very start they were very knowledgeable and explained everything to me in detail and answered all my questions. I had multiple quotes for a solar system and Lumina matched another companies quote. Lumina installed ~11kw system on my current house and if I'm not using my HVAC I am net negative over a month. I am very pleased with the install and the power output of the system. I was even able to have other electrical work done with the panels at cost which was very convenient. This is my second solar system install an while my first install was fine working with Lumina was much more informative and they were on top of everything from the very beginning. I highly recommend working with Lumnia.

The best service and price I could hope for.

Everyone, from my first contact with the company until the inspections were completed, was incredibly helpful. They were more than happy to work through a number of different options, figure out a very complicated electrical and roof system, and quickly come up with a solution when it turned out part of my roof couldn't hold panels. Everyone came on time when they were supposed to, answered all my questions no matter how ignorant they sounded, and most importantly, were very friendly and pleasant, in addition to doing top quality work. All told, installation took less than a day, soup to nuts. This company is clearly customer focused, values its clientele and being as thorough and professional as possible.

Best Experience

best experience start to finish. Excellent presentation about why solar and variables involved and designed a system that fits my need. System is up and running in 45 days, well ahead of the schedule. Professional work. Kudos to Ryan and his team.

Cannot Recommend Highly Enough

From the outset, we had a feeling that we'd be happy with Lumina Solar. I'm pleased to say that our instincts were correct - Ryan and the team were communicative throughout, explaining just what we'd be getting for our investment, and laying out a realistic timeline (given the permitting system in DC, that's not always easy!). Every team member we spoke to was incredibly helpful and informative, and we continue to be impressed by the level of service.

Very professional, understandable, no gimmicks, straight forward

Ryan convinced us ( we researched 3 other companies) with his professionalism, he kept his promises with the timeline, installation was fast and smooth, we were satisfied with Lumina's performance. I recommend my listeners this company 100%. The end price was prefect, other ones were way more expensive.

Outstanding, ethical and Value for Money!

I worked with Zac Hare and Lumina in navigating through the maze of questions for my solar purchase. It can be a complicated process right from deciding how to pay for your solar, to deciding on the panels themselves - type, efficiency size (kw/kwhr). Zac helped me navigate through this process very easily always being professional, courteous and never being pushy behind the sale unlike many other solar companies who I had met before. Lumina doesn't price gouge or try to rip off it's customers and the process from start to finish took just over 60 days for me which was great and highly efficient. I would highly recommend Lumina to anyone looking to go Solar and they need to look no further than them as they would be going with a very trustworthy firm. I am a raving fan of both Zac personally and Lumina for the outstanding work they have done. As soon as our NetMeter gets installed we will be ready to become full-time solar producers.

Well planned and executed solar install

Ryan met with us after another company giving us an offer and 30 days to find a better deal, but also giving us a uneasy feeling about dealing with this other company. The experience was different from the start with Ryan. No hard sales pitch; Answered all questions without giving off a sense we were wasting his time, or asking silly questions. And they undercut our other offer by a noticeable amount. The experience didn't change throughout install. All questions were answered, and issues addressed throughout. Install date came before we knew it and was knocked out in 2 days for a 57 panel install. The process to get approved by our electricity supply company was also super quick. Less than 2 weeks until our meter was switched out and we were generating clean energy and offsetting a significant portion of our usage ($270 bill down to $33 coming into Fall, which would have been more substantial had we started the process earlier in the year to make use of more of summer - read towards start of spring) which was significantly shorter than friends who have also got solar. Would highly recommend Ryan and the Lumina team.

Best Solar Company In Maryland

I spent roughly a year researching solar companies in the greater Annapolis, MD area, and after numerous sales pitches and meetings, I came across Lumina Solar. Although they are a relatively small solar company compared to the Big-Box brand, they are anything but small on service, price, and dependability. From my first meeting with Zac Hare, I was impressed. It felt like I was having a conversation with a friend, not a salesman. His knowledge of solar energy, as well as his business model and capabilities, was more impressive than any of the other companies I interviewed. Not long after, I chose Lumina to install solar in my home. Along the way I had questions, and Zac always responded quicker than I expected. At one point I even had to ask him not to reply to me on a Sunday evening because I felt bad I was taking time away from his family. But this is the level of dedication this company has for its customers. From start to finish they are a top-notch company. I could not rate them higher or give more praise to this team.

Professional, knowledgeable, courteous and cost competitive.

Lumina Solar recently completed installation of their solar system on my home in Perry Hall. I had quotes from several other installers when I met Ryan Farrell of Lumina. From the start, Ryan was a different kind of salesman. He took the time to educate us about the benefits of solar without any pressure. He explained the differences between the different types of inverters and why he was proposing a Solar Edge system with optimizers for my location. When he showed our house, complete with surrounding trees, on his PC program simulating daily and annual power generation I was duly impressed. He then showed us an Excel spreadsheet showing the expected annual power generation based on our locale, our electricity needs and our expected savings over the lifetime of the system. We then negotiated a price which was in line with one of the best quotes I had received. In addition, Ryan provided us a very favorable financing option. As my roof was over 20 years old, I asked Ryan for a recommended roof installer, and he recommended Fichtner Services. Fichtner's quote was in line with my two other quotes. They did an excellent, on-time job, and their personnel were helpful and professional. Throughout the process Lumina Solar kept me informed of the status of the approval process with BGE and Baltimore County inspection. Shortly after BGE approved the interconnection Lumina contacted me to schedule the installation. The Lumina crew arrived on the promised day and completed the installation in short order. Ryan of Fusion Solar and his crew did a great job. I was especially impressed with the neat routing and installation of the electrical system. There was minimal disruption to my house power as they connected the system to my electrical panel. After the installation, Lumina Solar contacted Baltimore County to perform the final inspection and BGE to approve the installation and install the Net Meter. Just two weeks after the installation my solar system is online, and I am generating power. The SolarEdge app enables me to see power generation throughout the day. This entire process could not have gone any better. Lumina Solar took care of everything. Everyone with whom I had the pleasure of dealing with was completely professional and on time. In short, I highly recommend Lumina Solar to anyone who is considering solar panels.

Excellent Experience Throughout

have already, and would again, recommend Lumina to anyone. My experience with Lumina was excellent throughout the project, including the initial Q&A as I educated myself on my solar opportunity. I am very busy and Colin was very helpful to communicate via whichever form was best for me, including email which some others were not willing to do. After considering a few offers, the combination of price, product, and finance options made Lumina a no-brainer for me. After the site survey, Lumina and Colin worked with me to further maximize my roof space and improve my expected production. I greatly appreciate this because it required the team to work outside of their standard processes to ensure my installation was optimized for my roof and preferences. During the installation, I could not have been more impressed with the install team. Steve, Santos and their support team were outstanding from the moment they arrived early to the smooth wrap up and system overview. Their expertise was never more evident than when we identified a small hiccup in that the updated panel layout had not been sent with them that morning. Their willingness to dig into the situation and adapt to resolve the discrepency was fantastic - even with the very short delay to update things, the install completed earlier than expected. Post-installation, the Lumina team continues to stay in touch as we monitor that the system is performing as expected. Once again, I recommend Lumina to anyone!

Had a Great Experience

I had a great experience getting solar panels installed with Lumina Solar. The process was easy, the employees were friendly, and the installation went great. If you're considering solar I would highly recommend going with Lumina Solar.

Highly Recommend

TL;DR Version: From start to finish, excellent company to work with, great quality, and very competitive pricing. We would select Lumina again should the opportunity arise. System Specs: 6.71 kW residential installation. 22 panels (305 W each). Full Review: We considered 5 different solar companies in our search for getting a solar panel array installed on our home. We received quotes from 3 and contracts from 2. Lumina was prompt to respond when we reached out for an estimate. In fact, I received a call from 2 different Lumina representatives to make sure they contacted me back. Ryan F. was our sales representative. He also helped us throughout the entire process from start to finish. My wife and I are very particular, and so we had a lot of questions. Ryan was always reachable and very communicative whenever we needed questions answered. His response time was always less than 1 day (including weekends) and often within a few hours. We were initially hesitant to go with a smaller company, but the outstanding customer service that Ryan and Lumina provided assuaged our concerns. Ryan came to our home and discussed our needs and wants for the system. The appointment was supposed to last 1 hour, but we pestered him for over 4 hours with questions ranging in scope from overall system size to low-level details about solar panel manufacturing techniques. Ryan was very knowledgeable and was able to answer almost any question we threw at him. If he didn’t know an answer, he was honest and said so rather than making something up to make a sale. During the consultation, Ryan was also equipped with great visualization and modeling software to give us a realistic view of what the solar panels would look like on our house. In addition to the visualization, he also had pricing and budgeting tools that explicitly broke down all aspects of the system costs. After he left, we knew we would be going with Lumina. After we signed the initial contract, we decided to add more panels, which changed the design. This change was not a problem at all, and Lumina was very flexible and prompt in re-designing the system. Installation took less than 1 day, and the county inspection took place the next day. Justin led the installation and mounting of the panels, Joe was the electrician to connect them to my inverter (and ultimately my home’s power), and Aaron handled the county inspection. Throughout the installation day, I was taking pictures of the process and asking them questions about how everything fits together for my own edification. I’m sure my interference annoyed them, but they didn’t let me know it. They were very professional, and they politely answered all my questions. Overall, we are completely satisfied with Lumina in providing our home with a solar panel array. We highly recommend them if you are considering “going solar”.

Install Solar Panels For Electric System

Lumina Solar provided a one stop shop for us to go solar. They surveyed our property, designed the solution, dealt with the permit applications, installed the system, coordinated the inspections. We were introduced to Lumina Solar (https://www.luminasolar.com) by Retrofit Baltimore (http://retrofitbaltimore.civicworks.com). We had a large solar system installed on the house and garage. The team installed the equipment very well. They were on time, courteous, and left the house clean and tidy once they had finished. The project was on budget.

Great experience all the way through

They did a great job describing the process and options, installing the system and shepherding us through all of the permits and authorizations. Great experience across the board. Even did a nice job cleaning up after the install.

Solar + New Roof = Awesome!

We had a wonderful experience with Lumina! It started back In the fall of 2018 when we first looked into solar for the house. Colin came over and was able to explain everything very clearly for us, and was not high-pressure sales, which I appreciated. We had to table to project because I had other home projects going on and we needed a new roof. Fast forward to spring of 2019, and Lumina actually helped us get a new roof through their partner, and helped cover some of the cost as well! We were able to do solar and a new roof with nothing out of pocket, and will be saving money with the solar. Overall their team was quick, efficient, professional and met every expectation I had. My wife and I would recommend them to anyone interested in solar, especially if they need a new roof as well.

Above and Beyond!

I have to let everyone know that for the DMV area Lumina Solar is the best choice of Solar companies in the area. They have great business ehtics, they are friendly, and treat you and your home with respect. Their Lumina Solar does not have a no-can-do delivery and does not attempt to bleed you of exrta money because they have the certified staff employed to get the job done. Their delivery is "we can handdle that issue". Their teamwork and willingness to go the extra mile for us made it possible for our household to go solar. They get right down to business. Lumina is just awesome and get a 6 star rating... 5 does not exist in their superior service delivery. I want to say a word of thanks to Colin Gload who orchestrated my project. You are truly the best in outstanding customer service. Thank you so very much!!!!

A Good Process Start to Finish

I have to say that though there were some bumps along the way, but I am very happy so far with the system installed by Lumina Solar. I met with Colin Gload of Lumina around the Middle of February 2019. I had met with a few companies before Lumina, but I was impressed with Colin’s ability to explain different panel options, and to get me the most competitively priced system. They were also able to include a SolarEdge EV Charger and consumption monitoring for me. While most companies told us the install would take 90 + Days, Lumina had us turned on and running at around the 60 day mark from signing with them. We had a couple of hiccups along the way, but they were attentive to my concerns. We originally planned to have all of the conduit running through the attic space, but at installation time, it was discovered that not all could be run inside. Lumina did send someone out right away, and were able to remedy the problem by limiting the stretch of exposed conduit to the minimum. They came back out later to paint the exposed conduit to match my roof. They also helped remove a shelf that was in the way in my garage where the inverters would go, and put it back up afterward. Communications with the installers, individually was always good, but they didn't always communicate well among themselves. My rep Colin was always available by phone when I called. I think most ot the difficulties were due to new components that the electricians were not yet familiar with. But they eventually sorted it all out. The monitoring they set up allows me to see the production from my system in real time, and it is comforting to see the power that is generated and used every day. I would recommend Lumina to family and friends to be included among the companies they are considering. Steve Sapirie

MD Solar Install with Lumina Solar

Short Version: My experience with Lumina Solar was a very positive. I was blown away by the team's experience within the Solar industry and willingness to communicate with me every step along the way. From my sales manager and main POC Ryan Farrell, who answered a large quantity of my questions on the spot unhinged too many times to list and provided routine check ins as we waited for permits and paperwork of that nature to get approved by the various government groups, to the site surveyer Mark (I can't remember his last name) who took the extra time to identify and capture pictures of a few shingle nail pops and shingle nail holes on my roof that I was able to get repaired through my builder prior to panel install, to the install team and extreme professionalism & attention to detail of lead electrician Joe (I can't remember his last name) who explained the physical install process with me during day of execution and even provided me with some welcomed insight into how Lumina was formed. Lumina was also more than willing to install a Solar Edge HD Wave EV Charger Inverter w/ the charging cable and holder since my electrical panel is located in my garage. So I got solar panels (wanted solar ever since I was a teenager), A Solar Edge inverter with Power Optimizers, and an up to 40A @ 240 VAC Level 2 EV Charger wrapped into one project. Icing on the cake: Lumina conducted the research to confirm my eligibility for MD's EV Charger Rebate (In addition to the State solar grant and county property tax credit) , making this entire project that much more financially sweet. It's February, my system's been running for a few days, and I got over 70% of my electricity provided by solar on the extremely sunny and clear skies Monday we had.Very much so looking forward to summertime production because this is greater than expected already. Deeper Dive: My journey for solar pv started on EnergySage. I followed EnergySage's advice and attempted to receive quotes from several companies: Maryland Solar Solutions Inc, Tesla, Lumina Solar, Celestial Solar, and Solar SME. While I had mostly good interactions with the sales personnel from all 5 companies, my conversations with Ryan from Lumina Solar and Jim from Celestial Solar were the most reassuring by far. So I scheduled site assessments with both. Unfortunately Jim from Celestial was unable to make our scheduled assessment due to having a tech that called out sick as he had to fill in for said tech for an inspection. I sent him a follow up email to inquire on if an alternate date a week away would work, but I never got a response. So I proceeded in kind with Ryan from Lumina. The assessment with Ryan went extremely well as he developed the system in real time with solar estimating software on his laptop. The software seemed to be significantly more user friendly and visually appealing than what I encountered at the Tesla store when looking for a quote from Tesla/Solar City. We worked together and designed a couple of options.I compared pricing and such with the other quotes received. With the exception of Tesla, which was priced considerably low, all other prices between the companies I received quotes from were fairly in line. I decided to make my decision off of reassured quality as opposed to rock bottom lowest price (Tesla in this case) and ended up proceeding forward with Lumina because I was more than reassured in their capabilities along with their professionalism. The efficient all black panels, the experienced team, the experienced installers, the experienced electrician, and their competitive price in comparison to the pack. As a bundle it was the right call. If you're planning to go solar definitely consider Lumina. Happy to recommend and write an overly long review for a local company that is putting quality first and foremost.

Staisfied Customer

Ryan Farrell approached us last year to discuss the possibility of a solar system. He was very professional and his presentation was very clear - we contracted Lumina to install a 12.6 kW system and Lumina took care of everything necessary to complete the process - including working with our power company who did not seem as enthusiastic as we were. The system went up in two days (we have a very challenging pitch as well as large roof) without a hitch. Once the power company approved the interconnection, we were off and running.

Very pleased with effortless process

We talked to four companies ranging from small/local (Lumina), a medium/local company and two very large/national firms. We ultimately chose Lumina because (1) they had local experience and were knowledgable of local reimbursements and energy grants, (2) provided a detailed assessment of needs/system design with quote, (3) did not require that we sit through a high-pressure timeshare-style sales pitch, and (4) we weren't expected to sign any contracts or start the process before we were given a quote and shown the proposed system design. Most importantly, they also had the best offer of the four. We signed the contract end of November 2018, the system was installed January 2019, and we received permission to operate February 2019. Even in the middle of winter, we're generating electricity and are very excited for the summer months! Lumina made the entire process effortless. The installation crew was very professional and polite. There was some damage to the drywall and molding around the electrical panel, which was somewhat expected, but they sent someone to restore it to original (or better) condition. Zac@Lumina was very responsive to our constant stream of questions, and made sure we had applied for all the clean energy grants/tax credits available to use. All the information we received from Lumina was consistent and realistic. We're very pleased with Lumina, and would wholeheartedly recommend to others in Maryland.

Outstanding Service and Good Product

I have been interested in getting a solar system for some time now. I have never liked the idea of having to get electricity from a company that uses non-green sources of electricity. In addition, I feel the electricity rates are getting out of hand. With that said about one year ago I looked at a solar system from another company; however, it did not feel like the right move at the time. The following year based on a reference from my neighbor, I reached out to Lumina. Contrary to the previous company, I did not feel any pressure to buy or lease a system. I thought the Salesperson was very objective and just provided the facts. He provided me with a wealth of knowledge to let me make the decision of either buying, leasing, or not getting a system. He also addressed my many concerns like the condition of my roof and the age of my electrical system. After what seemed like an infinite number of questions, I knew the right thing to do was to buy a system from this company. Once the decision was made, the salesperson did everything to make the installation of the system go seamlessly. Their support staff was able to schedule me quickly to allow for my system to be installed before 2018 was over so I could claim it on my taxes, which I really appreciated. After the install, Lumina made sure my system was working properly and told me about their app so now I can look at my solar production everyday, which seems to be something I tend to do. Like all projects there were some hiccups during the process, but Lumina was more willing to accommodate us at no extra cost. I must also note that their service did not stop there, they also filled out my state paperwork to get my grant and helped me to file for the federal credit on this past income taxes. Collectively, after talking with a least three solar companies, Lumina by far treated me the best. I feel a got a good product that appears to be performing well and looks nice, too.