Lumina

An honest and efficient business

I wanted to install solar in 2020 to take advantage of the 26% federal tax credit. To have an idea about the size of the system I used https://www.solarreviews.com/solar-calculator, and talked to 3 installers. The quotes were close, however Alex from Lumina stood out in his honest approach. In our zoom meeting, he showed me the expected annual solar output of different systems, using the software they use. He sent me brochures of the different system components Lumina will install and welcomed me to independently verify that these are the state of the art panels and microinverters. Alex never tried to push me in one direction or other, explained each step of the process and the time scales clearly. He also explained what Lumina will do and won't do- in a direct and honest fashion, which ultimately convinced me to go along with Lumina, and I am glad that I did. The financing offered by Lumina's partner was straightforward without any hidden costs, and was the best among the options I had, therefore I took their financing option as well. I am quite happy with that part as well. Solar installation, connection to grid, SREC registration and MD grant application are multistep process involving the utility and the state. During each step Lumina worked efficiently and kept me informed. For example due to the pandemic the grant application process moved from mailing in to online and after the solar installation, BGE was unable to change the meter in my house as the meter was inside my house. During both the incidents I was kept informed about the delay, and no false promise about when BGE will allow me to switch on the system, as Lumina was not in a position to predict that. Ultimetely BGE gave permission to switch on the system. My system is on for 2 months now and I have closely monitored my daily solar production using the Sense enegy monitor (not provided by Lumina, I bought it from https://sense.com/). I am happy to say the enery production is as promised and on track to reduce my annual electricity bill to $0. Overall, Lumina has kept all the promises at their end and earned my respect- this is a honest business and you will not be disappointed if you use their service.

Professional, Informative, and Excellent Customer Service

Professional every step of the way from their initial in-home meeting to the follow-up package proposal explaining in detail what the cost breakdown would look like and the coverages associated with the product, to the paperwork, to the workers installing the panels. This compared to hearing a sales pitch from Trinity Solar with NO package proposal document sent to us after multiple times asking for follow-up information and hearing about how outdated their product was compared to Lumina. Happy on the choice we made and happy to have had the opportunity to work with Zac! A firmware update on a microinverter caused some issues and they were quick to notice it, contact me for scheduling a replacement, and provided a slight reimbursement for the production lost by that panel during the outage (which they didn't have to do).

Excellent in every way!

Excellent in every way! Lumina put about 40 panels on my house in Annapolis in August. I worked with Shane Williams, who was thoughtful, professional, thorough in his analysis, and great to work with. He provided by far the deepest assessment of how to set up solar with satellite aided imagery. Shane also walked me through the tax credits and rebates which help pay for the system. My house has design challenges and the Lumina team waited, communicated with the contractor that installed my roof, and made sure the installation was properly done. They were professional and communicative with me every step of the way, and my property was immaculate when they were done.T The panels themselves are very appealing, they look like flat screen TVs. And now my utility bill is under $10 a month, all I'm paying for is the connection to the grid. If you are in Maryland and thinking solar, talk to Lumina and Shane.

Thoroughly pleased with Lumina Solar

We are very pleased with the solar panels, battery and energy system installed by Lumina Solar. Their sales pitch was informative, more than pressure sales. We discussed options available for solar and we selected Lumina Solar after considering two other companies. All of their team members were professional and thorough. We even experienced a small problem with our installation and their CEO stepped in to make things right, without hesitation. We highly recommend Lumina Solar to anyone who is actively looking to install solar panels for their home.

Easy install and great communication

Lumina offers a fair price and smooth installation. The entire process from signing the contract to turning on my new solar panels was smooth and painless, and I was informed about the progress every step of the way by my PoC Phillip. I'd very much recommend Lumina to anyone thinking of switching to solar.

Great Experience

Great experience with Lumina. I had trouble finding installers that would do a flat roof, but Lumina had no problems with that. From beginning to end Alex was great, walked through every step of the process, explained the design and installation process in detail. The day of install was great, a little noisy with guys on the roof, but they were all professional and friendly.

We highly recommend them.

Lumina Solar, Inc. was a great company to work with. Cost was competitive, service was outstanding. Shout out to Catie who was the point person extraordinaire who patiently answered my endless questions, The installers, Vinny, Eli, Tim and Ben were competent, conscientious, efficient, communicated what was happening and did an outstanding job of replacing brick work that needed to be moved for trench.

Amazing All Around

Great experience with Lumina. From our first virtual meeting, Shane walked me through all our options, things we could do, etc. Emails were answered promptly and all steps went through smoothly. Highly recommend. Prices were fantastic as well! A+

Perfect Solar Experience

We chose Lumina after extensive research because of their stellar reputation and their installation proposal, which offered the best combination of quality, price, and service before and after the sale. Unlike some other sales reps, they did not underestimate how long the entire project would take nor the time it would take to recoup our upfront cost. They answered all questions quickly and took care of all the paperwork, including HOA approval and getting us connected to an SREC seller. They were always on time, professional, and responsive. We've had the system for 6 months, and it has performed as promised with no problems. They've earned their outstanding reputation.

Excellent customer service

Catie Meck has been an excellent rep from the start. During our first virtual meeting she was able to answer all questions regarding the process and cost of going solar. She replied to emails promptly and was virtually present during every step of the process. The professionalism of the installation team is also worth mentioning as during these difficult times you want to make sure everyone wears the required protective gear. Every member of the Lumina team fulfilled my expectations!

Lumina Solar, a Shining Light

Company lives up to commitments -- highly competent staff is personable flexible, helpful,and above all, extremely professional.

Fantastic Experience

Working with Lumina Solar was a fantastic experience and I extremely highly recommend them. I'm writing this review 9 months after installation because I wanted to ensure that I would receive the federal tax credit and state grant incentives promised before reviewing. Lumina Solar made good on their promises. I worked with Ryan Farrell. The reason I chose Lumina over others was twofold. Unlike other companies who likely guess at how much sun exposure your prospective panels might get based only on pitch of your roof and direction your house is facing, Ryan showed me that he had used software to plot out the area around my house, accounting for trees and other obstacles. He provided a detailed estimate of how much energy each panel would generate and how that would change during different seasons of the year. The most impressive aspect however, was actually the way that he structured the financing. He took what I would have been paying BGE and essentially redirected part of my BGE payment into the loan. The loan had a surprisingly low interest rate of 2.99%, which I was not offered by competitors. This made it so that there's been no noticeable difference in my monthly energy payments and once the loan is paid off, I'll eventually be saving at least 10K, likely more. The subsidies + the solar energy efficiency make this possible. Also he answered all of my questions (which were many) that I had emailed him regarding SRECs and other questions about solar. I learned a lot about my investment which made me feel good about it. In retrospect one thing that I really appreciated is when he guided me away from adding more solar panels on the back side of my roof (where it was less sunny) because it would not have been a great investment or cost effective. Very honest. This is of the only companies I'd give 10/10, can't recommend enough.

Reliable and responsive team

I was referred to Lumina Solar by my good neighbor. The installation was smooth with no issue. The team is realiable and responsive.

Excellent Company!

I had a stellar experience with Lumina! Zac called me prior to our meeting to confirm my address and request the segment of the bill displaying historic energy usage. When he arrived, he already had an efficient preliminary design set up in a robust program that theoretically would cover 100% of my energy usage when up and running. This program pulls historical light data for the area as well, and is quickly configurable to allow for modifications based on positioning or panel type used and how that affects production (we had to do a bit of tweaking as I have the perfect roof tanning spot that I needed to keep open haha). The entire meeting, Zac was clear and concise, extremely knowledgeable on their product, the entire process from start to finish, and all the variables involved concerning production, degradation, warranties, SRECs, tax incentives and grants, and working with the energy company. He alleviated any concerns I had, and was very personable/comfortable to work with. On installation day, the crew arrived early. They were quick, professional, respectful, friendly, and safe (COVID times). Installation went very smoothly and the finished product looks fantastic. I've been up in the attic during a couple storm since and have seen zero issues. I spoke with Alex and Ryan a fair amount while Alex was in my home working on the breaker panel, when they set up the bridge for network accessibility for panel monitoring, and afterwards while they verified all panels were correctly installed and reporting. They walked me through how the whole system works, reports, and what I need to know as the homeowner for managing it (resetting the connection, turning it on/off, etc). They were great to talk to, and even mentioned their notes said the homeowner might be tanning on the roof when they pulled up haha. The county had canceled home inspections temporarily due to COVID, so the necessary inspections after installation and swapping out the meter for a smart meter took some time, but Zac kept me updated and informed the entire time. Lumina handled all the paperwork with the energy company, most of the paperwork for an energy Grant, assisted in getting me set up with the loan company, and helped me get set up with Enphase so I could personally monitor my panels and energy production with ease. The entire process was seamless. Post installation, with everything up and running, Zac has been readily available for any questions. He periodically checks in on the system remotely to verify all panels are in working order and production is as anticipated. I really enjoyed working with the company throughout the process, and would recommend them 10/10. Can't say enough good things about them.

Great company from start to finish

We met with 3 different companies and honestly after our mtg with lumina it was a very easy decision. They were very easy to talk to and walk us through the process. The install team was excellent and provided a clean job site . Would totally used them again if we ever had another need .

Highly recommended

Lumina Solar was easy to work with from day one. They listened to what we wanted, gave us detailed plans and options, with very competitive prices. We went with a 11.88 kW system and they started the work quickly after we signed the contract, on the day and time they said they would. Every single employee we dealt with at Lumina Solar was knowledgeable and helpful. As an example everyone stepped around our growing flowers without squashing any of them! The system has been up for a few months and is delivering the rated power and I am also very satisfied with the reporting system. I don't think I've ever had as good an experience with a contractor. I could not recommend Lumina Solar more.

Solar installation

We worked with Zac Hare at Lumina Solar for our solar installation. We very much appreciate Zac’s help in every step of the way starting from presenting the product till Solar Panels installation and thereafter. Zac has been very professional, very patient, answered all our questions to our satisfaction and did everything at the time convenient to us. Lumina installation crew were also very accommodation and very professional and kept us in the loop through out the process. Lumina will be monitoring our system throughout and I feel very confident we are the best hands. Thanks Lumina for every thing you do.

Very pleased with our Lumina Solar project!

We are very pleased with our new solar panels, recently installed by Lumina Solar. Lumina did an outstanding job, from our initial exploratory meeting with them all the way through the solar panel delivery and installation effort. We felt supported through the entire project and our Lumina rep, Ryan Farrell, was very responsive whenever we had questions. Lumina excels at the upfront sales process with potential solar customers, providing great background education about solar energy, stepping customers through various design considerations, explaining their installation and quality assurance expertise and never making one feel pressured to make a hasty decision. They worked one-on-one with us on the design aesthetics of our home’s system so that we ended up with exactly what we wanted. If you are thinking about switching to solar, you need to contact Lumina Solar.

Definite pick if you want to convert your home power to solar

I contacted Lumina Solar few months ago because i want to have solar panels installed in our home. Zac Hare came to us and is very patient & knowledgeable about the system. He came, explained and answered our questions in great details. We know exactly what we’d get & expect. From the moment we signed the contract to production phase, Zac is always ready to answer our concerns. Marykate is great for after-installation issues and paperwork. I recommend going with Lumina Solar if you ever consider going Solar for your home project. They are professional and very courteous. Thank you Lumina Solar! I am one of their satisfied customers!

Washington DC solar project

Thank you to the Lumina team for helping us with our solar installation project. There are many factors that go into choosing a solar solution and installation company. The Lumina team made the process clearer and easier than we could have done on our own. With their detailed, no pressure sales process, we felt confident in knowing which products and design to choose to get the best results. The installation project went very smooth; from permitting through the turning the system on. Now we are generating enough energy to fully offset our electricity usage even in the months where we have the highest kW consumption. The Lumina team helped us design the solution so that we now have little or no monthly expense to our electricity usage, which feels good for keeping expenses down and for the environment. Also there are many companies that offer 'free' solar out there but with the guidance of the Lumina team, we quickly saw how this was not the best long-term decision for us. Purchasing the system outright made the most sense, considering the tax incentives and SREC dividends. Now we have lower monthly expenses and expect to recoup our entire initial investment within a few years.

Wonderful, the best company!!!

Alex was great to work with. is team helped make the process a smooth, positive and easy decision. He was always providing communication and helping with all the documentation. This was the best company and people that I have dealt with! They are wonderful!

Excellent customer service!

The customer service at Lumina is unbeatable. Ryan is genuinely passionate about solar energy. I got a great education on solar and the return on investment we can expect to see. Lumina managed every step of the process for us, including state rebate and establishing our SREC account and stayed in constant communication with us. They were able to quickly get us installed and inspected virtually during COVID. Their price was also lower than other companies we consulted with. We are thrilled with our new solar energy home!

Fantastic company to work with, from start to finish

Lumina installed my solar system a couple months ago, and I want everyone to know how fantastic this company is, and I urge anyone looking to make the switch to call Lumina Solar. From the very beginning of researching solar companies, I was most impressed with other customer reviews and they were absolutely right. I met with 3 solar companies, and I was most impressed with Zac Hare. I had a delay by no fault of lumina and they kept me informed all the way. On install day, I had 61 panels which is a failry large job, and everyone arrived on time. Mark the electrician was awesome and his work is excellent. The installers worked 2 days in the cold and wind and were polite and very respectful , Nick didnâ t leave one speck of trash , and the installer running the group sent me pictures so I could see what it looked like. For anyone that is considering going solar please make sure u call Lumina Solar. The panels they use r the best, they take great care with the installation and you r treated as a valued customer . There r many choices but at the end of the day there is really only one good company and thatâ s Lumina. U can get in touch with them any time and u will get call or email back. Zac and Colin keep u updated throughout the process, day or night. To everyone at Lumina thank you so much.

Very friendly people and a good company

All of the people at Lumina Solar were very friendly and helpful. They answered all my questions with patience. The solar panels went up in one day as scheduled, and they followed up with me to make sure everything worked and I was satisfied. They have the best technology to determine placement and sizing of a system, and they were the only company I found who figured out that the back part of my roof would be a perfect place for the panels, which they have turned out to be.

Professional and Informative Team

My family and I really enjoyed working with Lumina Solar on our project. The team did a fantastic job of explaining each step of the process along the way. The install went flawlessly and the team has been very supportive even after the project was finished.