Lumina

Solar Install

I have been very happy with the process of getting solar with Lumina Solar. Catie has been very prompt with the paper work and has made sure that all the forms have been submitted and that reworks of forms are done in a timely manner. Also when the Lumina Solar team came out to install the panels they were done in about 6 hours and they panels looked professionally done. I highly recommend working with Catie and Lumina Solar.

Great experience, fast install

I shopped around at about 7 other local installers and chose Lumina because: 1) They offered the lowest APR (a couple companies tied) 2) They offered the best warranty with leak protection (1 company matched this) 3) They used the best simulation software (none of the other companies had this software) 4) For a 12k system, Lumina (either through honesty or their software) projected the lowest production - which led me to believe the other companies were over selling their solution. 5) I went for the higher quality panels - most competitors offered lower quality panels at the same price or higher. 6) The sale person (Kurt) was upfront about the whole process and where prices could increase (no penalty for canceling contract if this occurred) 7) Kurt was kind enough to give me a projection of how my system would perform if I cut down a tree that is partially blocking my system (turns out it is close to 10% gain) Quick process: Contract signed on 1/13 Installed on 3/21 System turn on: 3/29

Excellent!

Peter Hayes and his team were fantastic. As I started the process he was knowledgeable, polite, and pressure free as I did my own research into solar power. Once I wanted to move forward the whole team from scheduling to installing, were great, professional and easy to work with. The electricians did a great job keeping things neat and out of the way. I had a great experience from start to finish. Would highly recommend to anyone looking into solar power. Good bye electric bill!!

Excellent, Professional and exceptional customer service

If I could give more than 5 stars I would. I couldn't be more happier with Phillip Jordan and the entire Lumina Solar team. From the day I contacted Phillip, he was responsive, professional and thorough in explaining and answering all my questions regarding switching to Solar. He came up with the design that fit my needs. He guided me through each and every step of the process, answering all my questions during the install. Even after my install, Phillip is always a text message away. That is the level of dedication they have towards their customers which is the main reason I went with Lumina. I even recommended Phillip to few of my friends and family members and most of them already switched to Solar. Thank you so much to Phillip and the Lumina Team for helping me in transitioning to a more sustainable future.

The process with Kurt was amazing. He explained everything from the process the presentation to installation. In addition to his great service, he was so knowledgeable and easily reachable. I truly recommend Lumina Solar to my family and friends.

Great experience

Peter Hayes and his team did a great job from start to finish. Very knowledgeable, personable, and no pressure. I was able to take my time, do some of my own research and he was there to answer any questions I had along the way. Once I wanted to move forward, the schedulers got me in and the team went to work. The installers and electricians were awesome. System is up and running great. No idea it was going to be this easy. Good bye electric bill!

Great Experience

Working with Lumina Solar has been a great experience. Kurt Bradshaw was particularly wonderful to work with, giving us a detailed explanation of the benefits of solar. I appreciated his focus on the facts and his love of the product/service rather than trying to simply sell us something. Lumina has been very communicative throughout the process and scheduling the install was easy and convenient. Our system was up and running within a short time after install. My husband and I are very happy with Lumina and our new system.

Professional, Complete, and Dependable

Tim C. at Lumina Solar ran point on the operation and ensured every step was communicated and went off without an issue. The project was completed very smoothly and Tim was always available if I had any questions. They took care of everything once the project started, it was very seamless. Lumina more than upheld their end of the bargain and I am confident in recommending them.

Excellent Company. Outstanding Responsiveness.

From when I started seeking a quote for panels to install and activation, my experience has been completely satisfying. New to solar, I started my shopping looking for companies that would promise me more panels at the lowest price ($/watt). I used Energy Sage to get some initial quotes and indeed got a very low price with a vendor that promised to cover my roof completely! I competitor told me that was unrealistic and I was educated on set backs and insolation. That changed my strategy and I started looking for companies that gave me production assurances. This had me talking to some different vendors but I was quickly disillusioned because some of the vendors were assuring me of power guarantees but were still putting panels in shady parts of the roof in their proposals. I became worried that the fine print of the guarantees would turn my operational experience into a headache. So I switched strategies again and started looking for highly recommended installers. I might have started here first but as we all know reviews can be a sketchy source of info. To test this out, I looked at local installers (Anne Arundel County, MD) that rated the highest. I read many of the more detailed reviews and felt comfortable that they were a decent reflection of reality. I narrowed my list to a few competitively priced bids from the highest rated local installers and looked at their offerings. I was struggling between choosing a company that has been around longer and using LG panels and Lumina using REC. The argument the other company was using was that LG was more diversified and would be there if I needed support. They were also an older company and did roofing as well as solar and would be a more secure partner. Lumina, in addition to the product warranties and their own labor warranty, offered a 3rd party warranty from SolarInsure. They switched from charging for that warranty to including it in the price during my deliberations. I was still a little up in the air, but I made the call and went with Lumina. I would like to say that my experience with my initial contact Luisa was a significant factor. The installation process was very straightforward and I was given very clear "what to expect" information as we went along. They recommended a roof tune-up from one of their partners and that was very inexpensive ($149) and entailed a roofer coming out and nailing down some shingles and sealing various things (I received extensive photo documentation too). Lumina handled all planning with the utility and the county and my role was just to be there to let them in or receive the inspection stamp. They worked hard to get my panels installed between snow storms and I was able to get my panels turned on before the end of January (from initial signing mid November). The panels are generating power now and I am happily monitoring their production.

This was a great experience working with Catie Meck. She made this process easy and answered all questions in a professional manner. I would highly recommend her to anyone who is interested in installing solar or needs more information.

Highly Recommend Lumina Solar

Excellent vendor... great working with Luisa Yared (Sales Consultant) !! Professional work & exceptional communication every step of the process - from presales to installation/delivery. Very Happy

Fantastic customer service

Catie Meck was a perfect partner for our rooftop system. From the first consultation to months after installation, she was knowledgeable, friendly, thorough, quick to respond, and quick to solve problems. I showed our analysis of solar energy hitting our rooftop, including the diagram, to many friends. Catie even helped my friend solve problems when he had a few glitches, even though she wasn’t working with him. Catie’s colleagues who scheduled our installation were just as responsive and flexible, and the installers themselves were friendly and helpful, showing us what they were doing. They were also remarkably clean, right down to walking out backward while using a hand vacuum as they left!

Exceptional Company

Let me begin by saying what an exceptional company Lumina Solar is. As any good consumer, I did my research and found 5 solar installers I thought met my high standards. I set up appointments with a rep from each company and heard their sales pitch. Phillip from Lumina Solar was honest, straight forward and quite knowledgeable. He was convincing but not pushy which I respect. When I decided to hire Lumina Solar, Phillip stayed in touch with me throughout the entire install. He would answer questions I had and inform me of next steps which I truly appreciated. As I progressed through the process, other Lumina Solar team members reached out and guided me as well. They were all very friendly and helpful. Approximately two months after I signed the contract, Lumina Solar’s Allentown install team, led by Jamie, did a remarkable job. They showed up on time, were very respectful of my property and their attention to detail throughout the installation process is quite impressive. They took extra time and care tucking wires and conduits into the existing architecture to maximize exterior esthetics. They thoroughly cleaned up after each day of work and communicated with me throughout the process. One of the last steps involved after my panels were installed was the final inspection. The inspector raved about how neat and clean everything looked compared to other “solar installers”. Overall, Lumina Solar is an exceptional company with exceptional employees who value the quality of their product they sell and communication with their customers as core tenants of their business. I couldn’t recommend them more.

Big System and Car Charger in Arlington, Virginia

Lumina Solar did what they said they would do with professionalism and competence. They designed, modeled and installed a large 18.9 kw system on my house and it is producing power as projected. They also installed an electric car charger. Everyone from the sales person to the installation techs were personable, experienced, knowledgeable, and reliable.

Professional & Responsive

Lumina installed 37 solar panels on our roof in early December 2021. They did first class job from start to finish, and in every fundamental way. They let me know when they would be here, and they were punctual. They were friendly and polite, and never left any kind of mess, whether it was the initial survey or the installation work. When there was a minor issue after the installation, they returned within a couple of days and made it right.

Amazing Customer Service!

We recently had our panels installed and have been really impressed by the whole process. Our representative, Kurt Bradshaw has been super helpful throughout the process and explained everything very clearly to us and specifically for our house. He was upfront about everything and even provided us with the recording of our zoom consultation so we could go back and consult it. He has been available to answer all our questions via text (even at night and weekends!!). The installers came on time, we’re very friendly and also took the time to explain everything. The price was fair and no extra charges- exactly what we were quoted and 0% interest loan! Kurt and Lumina followed up right away to see if everything was satisfactory. Seems like a great company!!

Wonderful working with Lumina Solar

Working with Lumina Solar has been wonderful. They have been prompt, courteous, and helpful throughout the entire process from estimate to follow up. They explained the process, gave us a detailed plan, and guided us through the various rebates and credits available to us for going solar. Installation on our townhome took place in one afternoon. Everything is working as advertised and we could not be happier. We highly recommend Lumina Solar.

Installed 22 panels and one Tesla battery

Project took about 3 month to complete with all permits, equipment order, installation and final inspection. Overall my experience with Lumina solar is excellent. Special thanks to my account manager Philip Jordan. Great communication and service from start to end.

Don't wait, get solar today!

Lumina installed our solar panels in PA through the Solarize program. Us along with other local houses were able to get our panels installed before the end of the year, enabling us to qualify for the 30% tax credit before it expires. The process was well explained, the work was done all in one day, after county inspections and a new smart meter from Peco we were all set to start generating our own electricity! I can see how much energy we generate with the app; but I can’t wait to start getting lower electricity bills! Thanks again for the great work.

Lumina Solar offers top-notch services in every area. Tim Cooke from Lumina not only educated us about solar panels, but also did a complete analysis of our roof and came up with the roof ideal areas for the solar panels. He even provided deep analysis of our neighbor tree future growth and moved the solar panels a few inches to avoid the shade. In addition to offering different solar panels options based on our budget, Tim advised us to install only enough panels to maximize solar panels performance. Other Lumina Solar team members were very informative. They professionally installed the panels and notified us everything we need to be aware of, including solar panels credits application instruction/deadline and solar panels/services warranty details. I recommend Lumina Solar to everyone for worry free experiences without reservation.

"Eric and Ryan recently installed our Lumina Solar system. Despite it being one of the hottest days of the summer, they completed the job in one day as promised. They did a great job hiding all of the equipment and cleaned up after their work was finished. They even filled in holes that were left open from another project. I would definitely recommend them!"

Fully recommend!

Lumina Solar installed our solar panels about 2 months ago. Our experience with Lumina is nothing short of wonderful. The staff we interacted with at Lumina were knowledgeable, efficient and professional. We especially appreciated the explanation of solar energy and our system in the most basic manner possible, the coordination of all paperwork (including HOA approval!) to progress the process, the efficient and professional manner in which the team handled installation day and the continued post installation support for any questions. We recommend Lumina Solar for anyone looking to switch to solar power; our electricity bill has zeroed out already.

Wonderful experience from start to finish

Luisa with Lumina Solar made the entire process very easy and seamless. From the initial conversation to the roofer referral and finally installation, Luisa and her team made it a breeze. My solar system is overproducing currently,, I have had 2 months (during 90° F weather) that I had $0 energy bill with DelMarVa Power, only my SMALL solar payment. I much prefer to pay for clean energy at a fraction of the cost. I highly recommend Lumina and especially Luisa, she was an absolute pleasure.

Solar Works! Thanks Lumina!!

The folks at Lumina Solar are fantastic! From the initial evaluation to the final inspection and operation (Pop the Champagne!!) they brought a high level of professionalism -- and passion for the solar generation mission. The installation itself (40 panels) was done on time and looks great. Love watching the real-time production on the Enlightenment app.

Well done solar installation. Excellent Program Management

Ryan Cook was invaluable to the success of the installation of 41 solar panels and a PowerWall at my home. He is expert in all aspects of solar technology and installation methods. Ryan is generous with his time and responds promptly, professionally, and completely to all questions and concerns. Ryan is a strong program manager and effectively orchestrates the sales, contractual, design, operational, inspection, and close out activities with all project stakeholders. I am grateful for all the time and attention that Ryan extended to my project. He was instrumental in the success of my project. I am very happy with the quality of the installation, and the positive way that Lumina Solar worked through the issues that are encountered in an installation of this size. Ryan helped me design the optimal system that I am delighted with. I highly recommend Ryan and Lumina Solar. I know that you will be as delighted when you work with Ryan I was.