Lumina Solar

I am perhaps the first Delaware customer of Lumina Solar. It took a long time from contract signing to electricity production, but it was mainly due to permitting by local/state governments and utility companies. Once all permits were in place, installation by Lumina took less than a day. All Lumina employees were very courteous and professional. Special shoutout to Courtney Sollenberger who guided me through the whole process. Her prompt responses to all my questions made the process a lot less stressful.

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Lots of assistance Great representation by company Made a solar advocate out of me Highly recommend

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Extremely professional! We worked with Christopher Richardson and he made the whole process so simple. The crew that showed up installed everything in only a few hours and then walked me through what they had completed and what the next steps were. If I would have known this was so easy, I would have done this a while ago!

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As a note I'm in Delaware and their wasn't a tab to select for Delaware <br /><br />I just had my install done (7/31/2024). I couldn’t be more pleased with Lumina. From the very start Peter Hayes (salesman) came to my house. I already had other quotes and knew what to expect and what to ask. Peter answered all my questions and even let me in on information that I was forgetting to ask that I should know. He knew his solar information and equipment. Prior to the 5 quotes I received, I did countless hours of research on my own so I knew what kind of questions to ask. Having done a lot of research I already knew the answers to what I was asking to see how the salesman responded. (Reddit was great btw for that). I decided to sign with Lumina. Peter didn’t pressure me in anyway but I was ready to sign by end of the day after thinking my options through. (If you sign same day you get a discount, at least I did). I will say Lumina wasn’t the cheapest quote I received busy remember you get what you pay for. I did plenty of background research on each company as well to vet each one out. Lumina wasn’t the most expensive either. I know area plays a role in pricing as well.<br /><br />Now the process for solar is nothing like when I bought my Generac generator which again Peter advised me. There are multiple steps involved. I started this process mid May and he said expect to get my system up and running end of August to mid September. His estimate was very close. Here we are last day of July and the system was installed. It was fully functional when the installers left, unfortunately because I need the county to do the inspections and Delmarva to come out and put a new meter on my house that can run backwards, I have to keep the system off until then :( what a bummer. Peter’s quote on timing was spot on. (In the back of my head I was really hoping it happened quicker. Peter was realistic and mine was just hopes and dreams.<br /><br />If I was asked to do it again would I change anything and I would say no. Peter, the installers and the process has been great. Lumina got things done in a timely manner, stayed in contact with me quite a bit and I knew as each phase of the project was being processed / completed and onto to the next step. The state and process outside of Lumina’s control was slow but Lumina couldn’t help that. Looking forward to the end of August so I can flip that switch and making my system fully operational. l look forward to not having to pay for electricity anymore (except for my Delmarva connection fee). Thank you Lumina.

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Lumina did a great job with our difficult install (high townhouse). We appreciated the constant communication and problem-solving approach.

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We selected Lumina Solar following an extensive comparison of other vendors. Our representative, Charlie Keyser, was knowledgeable and used sophisticated software to design our system. Lumina has a local presence (unlike firms whose "offices" were mailboxes at Staples) and used company staff to install our system, rather than subcontractors. Their SolarInsure warranty is the industry best, covering labor and parts on any repairs, backed by Zurich, which covers us even if Lumina and the manufacturers go out of business. The installation team was super efficient and the foreman was highly professional and knowledgeable. The interconnection and local permitting process were done efficiently and on time. In sum, we don't think you could go wrong with Lumina.

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Our sales and design consultant, Courtney S. was a pleasure to work with. She guided us through several approaches and options for the system. We ultimately went with a roof mounted system carefully laid out on the front facing roof of our home. We were concerned with the aesthetics of the lay out but she created a balanced and symmetrical layout. Lumina offered a competitive price (we did compare providers) for what I feel is a better system, without any high pressure sales. Courtney followed through on all system aspects including financing, installation and activation. The installation crew was fantastic, finishing the installation in one day without any issues, leaving the system ready for activation. Final inspection and formal activation went smoothly. We are very happy to have gone Solar with Lumina. Let the sun shine!!

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I had my solace for less then a year and this summer an array has gone down. The fact that during peak months that my system must sit broken for over a month is not acceptable when I paid in full up front. It also has me questioning how reliable the system is that they have so many people needing repairs that there are not able to address problem In a timely manner.

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Lumina arranged and completed all of the work, including paperwork, coordination with local agencies, and turn-key installation with extraordinary skill.

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Great company and great people. Communicated well throughout the process and delivered what they promised, on time and without any problems. Our solar system is delivering exactly as they predicted it would and has been trouble free. Highly recommend.

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