Don | Norristown, Pennsylvania | 09/17/2021
I thought that I got excellent service for what I needed done.
My solar panels had stopped working and I needed a company to repair them. My son's wife is on face book and as I do not have face book she found people that were very excited about the work they had done from Lumina Solar. As I had tried many companies to help me none had responded to my calls. Going on the Facebook recommendations I contacted Lumina and they were happy to help me with my problem. They came out, found the problem and installed a new Invertor to get my system up and running again.
Jose Lopez | Gambrills, Maryland | 09/14/2021
Excellent customer support! Highly Recommend.
They kept us very well informed throughout the entire process. If/when we had any questions, they would respond quickly and thoroughly. Very grateful to have the Lumina staff to assist us throughout the entire process.
Tony | West Chester, Pennsylvania | 08/31/2021
Great from start to finish
Everyone I dealt with at Lumina was fantastic. We shopped around with multiple providers and we very impressed with the service we received at Lumina. From the sales process with Matt Dier through install and setup, permission to operate and everything, we felt supported and could easily get our questions answered and concerns addressed. Matt has continued to be awesome post-sale, answering my daily pings quickly. Thrilled to be solar, and confident to have done it with Lumina!
Johnson and Dhanya John | Fallston, Maryland | 08/29/2021
Professional and efficient from intro. to post installation.
We chose Lumina Solar due to the simple way in which Solar power and its benefits were explained to us. It was not a sales pitch , but more of an education, which is what we were looking for. The system recommended to us made sense for what we needed, no attempt to oversell. The entire process was seamless, Lumina coordinated obtaining all the necessary forms for us to review/sign, even our HOA approval. Colin Gload of Lumina was always available for our questions on the process and system we selected. Installation day was especially impressive, the team came by and with very little disruption, within a matter of 2-3 hrs had completed installation, cleaned up, explained the system and were gone. Our system has been on for a little over a month and we have already eliminated our BGE electric bill. No regrets. We highly recommend Lumina Solar for anyone looking to go green and save some $$$.
EPVinGaithersburg | Gaithersburg, Maryland | 08/22/2021
High quality all around
I purchased a home rooftop system from Lumina in June and had installation performed recently. So far the experience has been exceptional, from pre- and post-sales support (Tim Cooke is both knowledgeable and responds rapidly to questions), to the installation team (Dominque & Anthony), and top-notch electricians (Drew & Devon). Basically, I couldn't have asked for a better experience. I also appreciate the thoughtful design of the system, as you can't see any exterior conduit on the roof. It's just a very neat and clean design. In summary, I would not hesitate to recommend selecting this growing company from the many out there given Lumina's knowledge of photo voltaic systems, in addition to their genuine commitment to customer service.
Virginville | Kutztown, Pennsylvania | 08/17/2021
Responsive. Knowledgeable. Professional. Helpful.
Lumina Solar was one of three solar companies I contacted for quotes on my solar install. All offered the same services but only Lumina provided the service needed to complete my project. From the start I was provided a great sales representative Phil who was knowledgeable and able to provide multiple system options to suit different needs. No pressure was ever applied to make a sale. The other competitors only tried to sell their preferred system setup. Lumina gave options from the number of labels, types of panels and back up batteries to personalize my setup for what my home needed. Installation was a breeze and complete timely even in the dead of winter. Hassles from the solar loan company and parts availability due to COVID were handled efficiently and everything is perfect and as should be. Their customer service is top notch and they are always willing to assist and answer any questions. I have never gone without communication from the company on any aspects.
Michael Thoryn | Silver Spring, Maryland | 08/17/2021
They do what they say they will do
It's wonderful to deal with a company that keeps its promises. They respond to your calls, come on time, and do good work.
Al and Christine | Rockville, Maryland | 08/17/2021
GREAT SERVICE
Another company looked at our funky 1930 bungalow on Google Earth and refused to even provide an estimate. Lumina did a thorough structural evaluation to maximize the number of panels that could be supported safely by our roof. They scrambled to finish the installation be the end of December 2019 so we could take advantage of a rebate that was set to expire. Lumina kept us informed all the way through the process. We've now been online for 19 months. Our 8 kW system has worked flawlessly and has supplied an average of 25% of our household energy over that period. We have three adults working from home and lots of tech).
Fischer | Dover, Pennsylvania | 08/17/2021
Satisfied
Technically everything went well. Administration administratively the experience was just ok
Adam G | Arlington, Virginia | 08/11/2021
Lumina Solar is great!
I spoke with five different solar companies before deciding to go with Lumina Solar and I am thrilled with my decision. I chose Lumina because they really focused on the data and were less "pushy" compared to the other companies I spoke with. I really like the projected cash flow chart they provided which shows predicted levels of solar output and the associated offset of energy costs. Shane was super helpful walking me through the proposal and the specifics of how everything worked and answering the dozens of questions I threw at him throughout the process. Miranda in scheduling was great and the inspection/installation crew was awesome. I was kept up-to-date with every step of the process and everything went very smoothly. I strongly recommend Lumina Solar if you�re looking to install solar panels!
