RTaylor | Ambler, Pennsylvania | 03/29/2024
Outstanding at all levels. Do biz with them, you won't regret
I made a request for bids and Lumina did a really nice job of presenting and sharing my options and how to think about things. The representative was Courtney and I was super pleased with her. I never felt I was being pressured to make a decision. She took time to answer my 1seemingly 1000s of questions even the most probing ones. Just an awesome person to work with. Once I agreed, they had a representative come and thoroughly review my roof. It was at the time that I found out that I needed to replace my roof. While I was skeptical once the roofers started work it turns out Lumina was correct and I am grateful for their thoroughness, because I would have had big problems in the not too distant future had I not acted. Everything they promised, they have delivered. I cannot be happier and I would recommend them to anyone, especially my family and friends.
Dan G | Leesburg, Virginia | 03/24/2024
Great experience with Lumina
After about 6 months of research and about 8 quotes collected, I finally settled on Lumina solar for my home solar project. With so many door-to-door pushy salespeople coming by with bad info, it was great to chat with the reps at Lumina (Gabriel was awesome) who were super knowledgeable and provided me with honest information and a great quote. Once I signed the contract for my 33 panel installation, Lumina was right there every step of the way. They kept me in the loop on all details around permitting, and did a thorough roof/attic inspection before anything started. When install day arrived, the crew got right to work, and did an amazing job, finishing the work in one day. The master electrician was very accommodating, and was able to land the inside breaker near my panel and out of sight. The whole crew was very professional and did a full cleanup before they left. I received PTO about a month after install, and was able to energize the system myself using the clear instructions from Lumina. Its been operating perfectly since day 1, and could not be happier with the overall process and service from Lumina. Highly recommend Lumina, they exceeded my expectations and continue to be available for any questions I have.
Terry Mauser | Jonestown, Pennsylvania | 03/05/2024
I would like to thank Bethany Fuller for helping me out. I couldn’t under stand why my production rates were not adding up properly. I was told I don’t have a consumption meter and the energy that my house was was in accurate She is a very intelligent lady and very nice to talk with. Thanks Bethany again for Your help.
Ben Wong | Hanover, Maryland | 02/28/2024
Andrew and everyone was extremely helpful. 10/10 would want to do business with them again.
Elvin Garcia | Bethlehem, Pennsylvania | 02/24/2024
GREAT COMPANY TO WORK WITH!!
WOW! Working with Lumina Solar has been a great experience. From the first moment I talked to Courtney during the orientation, I was convinced they had what I was looking for. I went through 5 different companies. Believe me, they were all good, but Lumina (Courtney) took the time to teach me about the system and how I could maximize the benefits of a solar system. There is a lot of information to digest when you switch to solar power, but Courtney took us by the hand throughout the whole process. We are just at the point of being activated and I can't wait. It's being a few months and we are just ready for the switch. We thank Courtney and Lumina for being there for us (even at 11:30 PM) and if anyone is looking for a solar company they can trust, I strongly recommend Lumina Solar. Even if I have any issue in the future with the system, I' know they'll be ther for me as they've been so far.
Karottop | Glen Arm, Maryland | 02/16/2024
Custom Solar Installation
In 2023 I knew that I wanted to invest in solar. I also knew that the system was going to be pretty large and therefore a sizable investment. I wanted to fill the entire back of my roof with solar panels, and I contemplated doing the job myself, however before I made that decision, I wanted to get some quotes from various contractors in the area to see what they were gonna charge. After engaging with a few other contractors, I realized right away that it matters very much who I go with because they all did not appear to understand the intricacies and specificities of my property as relates to how to maximize my solar investment. Many of the quotes I got were automated or generic and on top of that, over priced. Some didn’t support microinverters and others didn’t try to maximize the number of panels on my roof. That’s when I met Gabriel at Lumina Solar. Gabriel is a former solar installer foreman and is now the sales rep for Lumina Solar. He came to my house and we talked in-person. Due to his expertise, I was able to ask him a number of different questions (of which I had many) and he answered all of them very thoroughly. He helped me design a system that met my specific needs for my specific house. I was very happy and comfortable with the interaction I had with Gabriel. So much so that I stopped looking for new contractors and decided not to install the system myself. I signed the contract with Lumina that week. The installation has gone through all of its paces, and he’s met all of the promises that he made from the very beginning. Everything from the installation taking one day to submitting all the paperwork for the various tax and other types of documentation that I have to do and getting the system inspected/interconnected. I’m now grid tied, generating power from my house and pushing it back to the grid successfully. Very happy with this investment. To a large extent, I thank Gabriel for making that possible. If you are looking for a recommendation as to who may best suited to install solar panels on your house, look no further than Gabriel at Lumina Solar.
Greg | Silver Spring, Maryland | 01/31/2024
Lumina was great to work with. Andrew was patient with many redesigns. The install team was fast and knowledgeable. Since then, support has been available for any and all questions
Pete S | Breinigsville, Pennsylvania | 12/26/2023
Exceptional buyer experience from start to finish
After making the decision to add solar to my home, I did tremendous research on various companies and held meetings with many. It’s a big decision with some heavy upfront cost, so carefully researching my options was a must. From the start, Lumina differentiated itself on several levels. First, my sales rep, Courtney, impressed me with both her knowledge of and enthusiasm for the product. Additionally, due to the technology Lumina employs, she was able to show me in real time during our call the sunlight levels on various parts of my roof, what impact various adjustments might have, etc. I should add that my meeting with Courtney was under an hour long and able to be held very effectively via video conference - something I value these days to minimize schedule/time impacts. This was something that not all solar companies I met with could provide. Courtney also had what I consider a great level of follow-up - she gently checked in from time to time and added some effective selling point reminders, but never took it to an annoying level. I can honestly say that while my decision to choose Lumina was based on several factors, Courtney was a major one. I was surprisingly impressed with the design and installation process's commitment to my stipulations for the project. I say surprisingly because all too often contracted jobs are not completed to expected standards or plans. In my case, I was adamant from the start that I wanted all connective wiring/conduit to be hidden internally in the house, something that several other companies told me upfront might not be possible due to the makeup of my house. But Courtney assured me from the start that Lumina would find a way - that Lumina is different from other companies by working with homeowners on aesthetic and other design requests. And that indeed proved to be true - after signing with Lumina, they repeatedly noted and reassured me that my conduit requests would be taken care of. On installation day, the builders were all extremely friendly and professional. The electricians talked through the plan for internal wiring with me at the start and then consulted with me throughout the process to confirm things were being done to my liking. Safety was a clear priority for Lumina, with a safety supervisor on hand to ensure all roof harness and other rules were being followed. The entire process was very smooth. Lumina took care of all permitting registrations both before and after installation and made it very easy for me as a buyer. I am extremely happy with my total buying experience and would absolutely recommend Lumina to others considering a solar installation. They use some of the best names in solar tech equipment yet came in lower in total price than many competitors. They clearly make customer ease, service, and confidence their priorities and know their business well. Thank you to everyone on the Lumina team that worked with me on this project, with special thanks to Courtney for your professionalism, attentiveness, and honesty!
R L Nesmith | Mechanicsburg, Pennsylvania | 12/07/2023
Lumina is FANTASTIC
Lumina installed our 37 panel system 7 months ago, and we are extremely pleased! Their sales staff is excellent, very knowledgeable and professional. Their installation was top notch as well. The entire system was installed in two days, and it is very, very well done. (I'm an engineer and a trained electrician, and everything I've seen in the installation meets my very critical standards.) They worked very well with our local government and power supplier to obtain all the permits we needed, and everything in that regard was completed very efficiently. After 7 months the system has worked flawlessly, and we have yet to purchase a KW from the grid. Several friends saw our installation and also chose Lumina for their systems. They had the same experience we have had. We are all very pleased with Lumina. They help to educate you, keep you informed, and deliver on what they promise. We HIGHLY RECOMMEND Lumina if you are in the market for green power, reducing your electric bill, reducing your carbon footprint or just taking advantage of the Federal tax credit for residential solar installations!
Charlie Budman | Woodbine, Maryland | 12/06/2023
Great Performance
Tim Cooke listened to my needs and came up with an excellent design, sized to meet growing future needs such as EV charging. I obtained estimates from numerous companies. Not only did Lumina come highly recommended by friends and neighbors, their unit price per kW was the best. Install went very smoothly and the system is doing very well.
