Future Energy Savers

Great job

We got our Solar panels and Generac batteries professionally done by Future Energy Savers and are happy as can be due to their very friendly and professional staff both in bringing us the proposal to getting our financing to the neat and clean installation. It looks amazing and we are looking forward to the solar being installed. We would recommend them to anyone who needs roofing and solar.

Fantastic experience start to finish

We had a great experience with FES from the initial engagement, in home consultation, design and planning and installation. They made the process easy and clear and helped us quickly install our system. We love having solar and our Generac battery is amazing. We have been saved disruptions multiple times since installing and it was a great cost saver during the holiday season with the additional energy use!

Great and Easy Service

Future Energy Savers were a pleasure to work with. From the first meeting to the installation of the system the process was easy. The representative (James Krohn) that came to our house was fantastic. He walked us through the entire process and help secure the loan needed for the project. The installation was way easier than I could have imagined. It was a one-day installation with only 1hr of power down time all day. Fantastic installation crew.

Great Experience!

I met with James Krohn from the Elk Grove office on August 9, 2024, to go over solar installation options and costs. He was friendly, very informed about their product, very professional and easily explained my options and costs. I decided to get both the solar panels and Generac battery. The panels and battery were installed on August 21. Everything went smoothly and the installers were very professional. It did take a while for the city to come out and sign off on the project. It also took awhile to receive PG&E permission to start earning solar credits (October 10.) Although Future Energy has no control over the timeline for the city or PG&E they were on top of getting everyone involved as quickly as possible. I do enjoy the Generac app to see in real time the interaction between my house energy needs, solar generation, battery use, and PG&E use. Even though it probably would have been better to install solar in the spring to get the benefit (and credits) of all those sunny days I have realized savings even during this fall and approaching winter. I certainly recommend meeting with James and using Future Energy Savers for your energy saving needs.

Great work Future Energy Savers

I just got my solar panels and a Generic battery from Future Energy Savers. The sales person Briana Brunette was wonderful at explaining everything. The installation was a one day install and the guys were very helpful. The installation happened within 10 days of signing my contract. They had multiple option on how I could finance and battery options. Loved that! I called Generac and they got me all set up on the app. I have to say I didn't think I would be such a nerd about it but love checking my app all the time. My only complain had nothing to do with Future or Generac, but with the county inspectors. The guy at future kept me updated on what was happening with the inspector and I really appreciate that. Every time I call Future they get right back to me within 24 hours, I really like that. Would definitely recommend Future and a Generac battery.

Positive Overall

I’ll admit I had some preconceived notions about solar as a legit value proposition but the sales and engineering team at Future really helped to see it as a viable option. The missing piece of the equation was incorporating battery storage into a system. This allows for complete self sustaining power without pulling from the grid at peak hours and when there’s a power outage. As a pool owner, I assumed there’s no way panels could drive the pump, A/C, and appliances simultaneously. Turns out they can. I had previously installed pool solar on the roof and assumed that there wasn’t enough space to get the number of panels to make it worthwhile. Turns out there is room and the engineering team did a great job piecing that together. I also didn’t fully understand the tax credit and that it applies to the entire installation cost including the battery—which gets you 30% back if you itemize. The entire installation process went quickly from start to finish. Future takes care of all local permitting and paperwork with your city. The physical installation of panels/battery storage and electrical wiring for backup circuits only takes 1-2 days. After that you’re at the mercy of PG&E to get scheduled for inspection which is needed to become an authorized seller of power back to the grid. Unfortunately, this process moves very slow. I basically gave a full month of power away to the grid and got zero credit from PG&E. Although my experience has been positive overall, there are some issues that should be mentioned. First, there’s no transparency in pricing. They basically price by size of overall system. You won’t find any itemizations for panels, inverter, batteries, etc. And there’s no way of knowing the parts vs labor breakout. I found this very frustrating. Second is service. There are basically 2 techs on staff to service an entire region. Just getting on the schedule is a chore. Communication is poor and unresponsive at times and Reception has no visibility to the schedule. They pass the request on to the service dept and then you wait. If you’re lucky they’ll have a slot in 2 weeks. Prepare yourself for the realities of the new PG&E NEM3 solar pricing schedule (EELEC) plans which reimburse at a fraction of what they charge you from the grid. While Future has no control over this, they should fully study this new pricing structure and the impact on the expected pay back period. Despite producing more than I use, I haven’t been able to achieve net zero cost on my electric bill. Future modeled my ROI based on an outdated NEM TOU pricing schedule that is no longer available to solar customers. Although I’ve been able to reduce my electricity costs approximately 50%, I was expecting more based on information provided in my consultation with Future. Overall, I’m very pleased with my installation and the service Future has provided. I have no hesitation in recommending them to anyone in the market for a renewable energy solution.

Excited Solar Owner!

We are SO happy to own a solar system and get out from under PG&E. The Future Energy Savers (FES) sales process was transparent & professional. The sales rep met with us in-person at our home & answered our many questions. The process of getting solar plans approved by our HOA had a few hiccups. Things went sideways between one FES employee and our HOA, so we had to run interference to get plans approved. From our perspective, it seemed to be a personality clash. Solar installation was great! The FES installers were pleasant, efficient and knew what they were doing. The system installation looks great on our home -- and the system seems to be working as it should. Thank you Future Energy Savers!

Ultimately a job well done

We explored getting solar a few times in the past but decided to go forward with it this year. The battery storage makes a big difference and we rarely draw power during peak hours even during major heatwaves. Briana was great. She clearly described our options and costs, answered all our questions, and was not pushy in her pitch. The installation process went very quickly. There were a few minor issues that Future quickly resolved. There were some problems with SMUD inspections that required replacing a part for our meter that is no longer manufactured. That delayed our final permission to operate for a significant amount of time. Things are operating smoothly now with no complaints.

Perfect, with no loop holes

We are a bit late to the solar game but so glad that we waited. PG&E was gouging us; the temptation to get some panels and start selling back energy (at a fraction of the price that they force us to pay per kw) was strong. Still, my husband kept turning solar salesmen away. Finally, one of them said the magic words: use your own power. Future Energy Savers is the only company partnered with Generac, the people that make it possible for Americans to go off the grid if they want to. Not only does our system power our home, it also has a "smart" component that knows when to store or sell what we don't use. A representative called us to schedule installation within three days of the agreement. They had availability the same week --sooner than we had, actually. The work was well done and passed inspection easily. They even told us which appliances were inefficient which streamlined our usage significantly. You can leave it to increase your property value when you sell, or take the pertinent parts with you and your house will still be listed as "solar ready". Of course, you don't have to buy a battery set up if you don't want to and it will all still work on the normal principles of selling back solar energy. What makes Future Energy Savers stand out is the OPTION to use your own power or even buy more batteries later since it's totally modular. During an extreme heat wave in the Bay Area some of our house's older wiring caused the dining room light not to work. When Future came out to look at it, they diagnosed and fixed it, free of charge, within 30 minutes. I've been able to speak with someone if I had a random question any time I called. My favorite things so far have been bragging rights for my low bills (or credits!) and using the app, which lets me see what's going on in real time so I can strategize about when to do laundry and what tricks will maximize our efficiency day to day. In '23 we tried hard not to use the air conditioning (bill pictured below). The same month this year that wasn't really a concern (pictured below). So the difference in cost could have been even more dramatic.

Great start, poor finish

When looking for solar I went to a local home show and booked appointments with everyone there. Out of about a dozen companies, I selected Future Energy Savers as Breana was knowledgeable about not only her products, but the competitions as well. She was not pushy, and presented the information I needed to determine the size system I needed. I am a techno-nerd, so I did my own calculations, and came up with about the same sized system she proposed. About half the other companies were off my more than 25% from that. Breana is a shining star among her peers. We signed the agreement early in March, 2024, and work began Mid April. Things were great with the prep and installation, completing a ground mount system and having it operational in 3 days. Rob dealt with all the problems from PG&E and the county (nightmare), got production started a little early, and the crew completed the task a day ahead of time. After that, things kind of fell apart. Being a ground mount system, there was about an 80 foot trench, roughly 3 feet deep in my yard, which could not be filled until the final inspection. The installer said Rob should make the appointment tomorrow for final when he finished the work. Mitchell called me a week later to schedule the final. After the final, he said that they had gotten very busy and someone would be out in a week or so to fill in the trench. Not great, if you are too busy to finish a job, why are you starting new ones? By the time one of the guys came out unannounced to start filling in the trench almost 3 weeks later, I had almost fallen into the trench once, and had to rescue a kitten out of it once. 4 days later a crew came out to finish filling in the trench. They moved most of the dirt back in so it was level, leaving a mound about a foot wide and a few inches tall where the dirt was piled from the trenching. The trench soon dipped, as all the dirt was not returned. The also did not move the mounds of dirt left over from drilling the ground mount holes. I ended up borrowing a tractor to finish up the work. Over all, I would consider Future for additional work should it be needed. Dirt work is easy enough to repair, and at the same time, the easiest to get right.

We had the most incredible experience with Future Energy Savers. We had a new roof, new electrical panels and 18 solar panels put on our home. They did the entire project so quickly it kind of shocked me. They did the best job of any company around. I have never met a company who works so hard for their customers. We will be using them for ALL of our future plans. 5 starts all the way. Thanks guys. You are the BEST

Met our expectations

The installation crew was very careful and professional while working on the roof and under the house, always willing to answer our questions. The lead electrician was also very helpful and focused on all issues as they came up during the project. Robert in the office was always available, including involving Generac technical folks as necessary. Once up the system started performing as expected. We look forward to continued significant energy savings.

Future Energy Savers awesome review!

We are so excited to say we are solar power equipped due to Future Energy Savers!… We look forward to having MUCH lower energy bills from here on out. The process of getting our system set up took just days and was highly professional. The people that worked with us were honestl and very informed about their product. We recommend Future Energy Saers for your energy saving needs. ⭐️⭐️⭐️⭐️⭐️

Very Informative - Very Impactful

My experience started with a meeting with James. He went in depth about everything from the cost savings, to the system, to financing, as well as my rights as a solar consumer. I felt like I was being educated versus sold. The latter is how I felt during previous conversations regarding solar. Once I made the decision to go forward, I completed the necessary paperwork and submitted the requested documents. I was informed of each next step through out the process. Everyone I have spoken to at Future Energy has been friendly, professional and helpful. The install was done very well. I love the their team takes pride in their work. Down to painting the conduit to match the color of your house. The financing company (Mosaic) that they work is equally as informative. If you take the time to read through the terms, you go over them 3 to 4 different times throughout the contract. On top of that, a rep from Mosaic schedules a call with you to verbally go through all of the terms to make sure you have a clear understanding. I've already started to see my PG&E bill drop by about $130 and that only included about a 2 week period after my install. I can't wait to see my next statement. Who says that about their electric and gas bill?!? What has been most impactful for me so far is having the battery that stores your excess solar power. This is connected to a few primary circuits in my home which keeps all the essentials running during a power outage. The main living areas, internet, kitchen, hall bathroom. I was able to experience the benefit of this just one week after my system was installed. We had a pretty large power outage through a large portion of the city. My neighbor was without power for approximately 2 hours. However, I was not. I was only without for about 2-3 minutes while the system recognized the outage and switched me over to my battery. This is very important to me since I work from home. I happened to be on a work call at the time the power went out. All I had to do is pause momentarily and apologize for the brief technical delay, and on I went with my work. Otherwise, I would have has to reschedule resulting in my work being delayed.

Good system, difficult install

We picked Future after getting quotes from three companies, and appreciating the idea of well-established Generac equipment. And had the misfortune of signing up right before NEM 2.0 ended, which led to a long 6-month delay installing (including city permit delays) and some problems with the initial install crew. Future sent a very experienced follow-up crew that buttoned up the install quite well. Dinging Future for poor communication about what to expect when, but in the end everything was installed and functional exactly as described. Couple of months later, PG&E had a night outage and it was so very nice to have lights and refrigerator still running on battery.

Quick and Thorough

They have an old school, hands on approach which I appreciate and helped me feel comfortable throughout the whole process. We were put into the schedule almost immediately and they installation crew was in and out in 2 days! They were lightning fast and did a great job. We were confirmed with SMUD soon there after and pulling from our solar within a week or two. I would recommend for future home owners.

So far so good

They were easy to work with and got the process down very quick. I had my solar installed within two weeks and the actual installation was done within a day. Explained to me how everything worked, the benefits of solar (use your bill to deduct what's best for you), and they were also patient with me. Recently had a power outage, I went with 4 M4 batteries and they did the job with a household of 3 adult men.

Quality work from a solid company

Every interaction we've had with this company has been top notch. The salesman made a very compelling and informative pitch, install was quick and clean, and follow-up customer service has been excellent. We had a minor delay with the getting the city inspection, and our system threw an error shortly after install, but FES sent us updates on the inspection and fixed the error while they were here with the inspector. Overall, the system's been running great, and I enjoy nerding out tracking out daily import/export of power to the grid through the manufacturer's app . With rising energy costs and instability of the electrical grid due to winter weather, fire danger, or just high usage in the summer, we're looking forward to being able to keep the lights on while saving a bit of money. We couldn't be more happy with the service we've received from Future Energy Savers.

Great Installment

Installation was awesome! The crew were fast and efficient. They provided all I needed for my HOA and I look forward to the energy saving in my future. Thanks Future Solar!

Overall Experience with Solar Panels

I appreciate the fixed payments, worry-free heating and water, and sustainable benefits for the environment. It is also convenient that I am charging my electric car. The reason I gave 4 4-star review is because of the timeliness response to customer service. It may take multiple attempts to get ahold of someone when we need assistance.

Rollercoaster with a great finish

Solar was always on my mind and I always had intentions on going out and exploring what was out there, but time would go by and like almost everyone I was a little too busy and solar never really took precedence. One day in April a solicitor arrived at my door and initially I was going to turn him away, but since they were selling solar I decided to take a listen. I don't remember his name, but he went into detail about what we could potentially save and what equipment they would be using and how it would be installed compared to how some other companies sub their work out (Future Energy Savers do all of the work). This was a great selling point as if I had an issue that was covered under warranty I wouldn't have to reach out to a third-party. Anyway, we decided to move forward and we got our quote which we accepted. A little time went by and I figured that they would get ahold of me when things would start to move and we would get things scheduled. I did receive a call about a month later asking if I would like a quote from the visit that was made. I was a little confused so I let her know that I already received a quote and was already approved for a loan. This sparked confusion across the board and this is when they started to get the ball rolling and a Project Manager got ahold of me. The Project Manager let me know that they would get ahold of me when they can schedule me in and I was okay with that. A few weeks went by and I decided to call the phone number that was posted on the website and I did try to cancel because I felt like I was forgotten about again. Dispatch explained that their vans had been broken into at their business and they were trying to get everything back up and running to how things were before the theft. She ultimately got another person in touch with me and he explained that they would have someone out in early July. I told him that sounds good and I understand about the theft, but would have liked to have been informed that there was a delay to unforeseen circumstances. The first week of July comes and goes and I give the representative a call and he tells me that another person should get ahold of me soon. Eventually he does and he schedules me for the following week which is looking like late July and now we have the ball rolling. The day before he calls and says that they have to reschedule to the end of the week and I say I understand. I work in service and sometimes I have to reschedule. The day before the next scheduled date I get another call and he lets me know that he is sorry, but we have to reschedule. I say okay, but now I'm getting a little unnerved due to the whole process going back to when the solicitor came to my door. Finally at the end of the week he calls me again and I let him know that I would like to cancel everything. I told him I don't feel comfortable moving forward with a company that has forgotten about a customer twice and now has rescheduled an install multiple times. He said he would start the process and apologized. Fast forward about a month. I get a call from Energy Saver's VP of Finance and she asked me why I decided to cancel everything. I described everything and she explained how they have had an issue with a certain individual and they believe they have remedied it moving forward. She sincerely apologized and showed amazing customer service. I once again decided to move forward and after that everything was seamless. The technicians did an outstanding job. They were very reliable and knew what they were doing. After it was commissioned I was extremely happy and glad that I moved forward. The Solar/Battery combination is great to stay off the grid during Peak hours and some days I would only be taking 6-7 kW and giving back up to 25 kW. I'm extremely appreciative of the perseverance and initiative of the team to reach back out because I really did want to get solar. My energy bill from last year to this year showed a dramatic drop due to the install. Solar/Battery combo is the way to go!

It could NOT have been easier!

I cannot say enough good things about my experience with Future Energy Savers! They helped with roofing, financing and installation of my system with no surprises and no delays. We had several power outages in my area over the summer but the system they sold me automatically took over and worked seamlessly. It is an easy system to program and monitor. This is an honest company and I would recommend them to anyone!

Solar Installation

After interviewing solar companies, I had it narrowed down to two choices. I then spoke with family and friends and decided to hire Future Energy Savers. James, a sales rep and I made an appointment and discussed what, when, where and how the solar panels would be installed as well as the pricing of the equipment and installation. The installation was completed in one day and because I was home, I was able to oversee the work progress and ask questions immediately. One hiccup that happened was the city required a fire inspection that was not considered during the inspection time frame. I also had to wait for the CU's to be installed since they were not on site at installation time. One day I noticed the lights on the inverter and WI-FI were not as they should be, so I called immediately. I happened to return home when Steve was resetting everything. He mentioned the ON/OFF switch was OFF. He said my gardener may have accidentally bumped it. Since this switch is so important to the functioning of the inverter, it would be nice if a cover was part of the installation equipment. I am noticing a great savings on my PG&E bill already.

Great Way to Save on the Electric Bill

We were first approached by Future Energy in mid May 2023 and we scheduled a sales representative to come by on 05/11/23. Brianna came to our house and explained the panels, the battery, the costs and the expected timeline. Considering the continued increase in the price per kW in our area, we decided it was a good alternative and Future Energy seemed like a good option. We were offered certain incentives such as a free EV charger and additional discounts if we wanted to participate in their Ambassador program which would involve leaving a review after installation sharing our experience. On May 16, our sales representative, Brianna, came back to bring some papers we needed to sign and get the ball rolling. We paid ⅓ of the total amount a day or two after we signed the papers with Brianna, and had someone come take a look at the house and ensure we met all the prereqs for the solar system. We were then instructed to wait on the town as they could come by to review and blueprint and approve the install. In the meantime, we received an email from PG&E with a document that required our signature. Unfortunately, we were not informed that this would be a required step, so it wasn’t until a few days later that we reached out to Future Energy, we were told that we needed to take action on said email. WIth the number of spam we get, it would’ve been helpful to know we should be on the lookout for something coming from the utility company. On June 26th, the crew came over and installed the entire system, including the EV charger and the backup battery. During the final walkthrough with their team lead, we pointed out that there was some debris left on the ceiling and some cables hanging from the panels, but by that time, the install crew had already left. The white box that functions as a modem did not work, so the team lead let us know that he would have the guys come back later that week to clean up, fix the cables, and bring a new box so that the system would communicate production to the Generac battery and load the information on the Generac app. Unfortunately, that did not happen. Consequently, the system failed the 1st inspection on the week of July 16. Although the system was installed on June 26th, it did not function properly until early to mid August. For lack of technical terms, I can only say that there was an issue with half of the panels and they were not generating energy for the entire month of July. However, Future Energy was able to fix the problem and get the system fully functional. We do not regret the decision we made as far as the system size and the battery backup, as well as the company to do the install. We understand that no company is perfect, so we just sincerely wish Future Energy had taken care of the issues in a more timely manner. Overall, we would choose to do business with them again in the future.

Great solar products and service.

We decided to investigate solar for our home due to the constant SMUD price increases. After several solar product demonstrations and prices, we decided on Future Energy Savers. They were highly recommended and have superior solar products. Generac products are high quality. Future Energy Savers worked with SMUD, our homeowner’s association, and kept us updated on the progress. They are professional, follow through and easy to work with. Future Energy Savers is the best choice for solar!