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María Pérez | Bayamon, Puerto Rico | 12/10/2025
Quiero agradecer el gran trabajo en equipo realizado por la brigada en el proyecto de instalación del sistema solar en mi residencia.
Michael | Baytown, Texas | 12/10/2025
Assistance
Very good customer service
Steve Palluth | Yucaipa, California | 12/10/2025
PTO/Powerwall 3 Issue
Ephriam was very helpful in working with us to get our system up in running. He was very professional and went above and beyond to make sure we were taken care of. Just crossing our fingers that these next steps will work.
Courtney | Grosse Pointe, Michigan | 12/10/2025
Solar Panels - Installed
The team did an amazing job in just 2 days getting the panels installed per the drawing. Excited for the interconnection portion to come in a few weeks!
Frederick DeFranza | Crestview, Florida | 12/10/2025
Very responsive and understanding
Called to get my solar monitoring switched from cellular to wifi. They had me going in the right direction to solve my request within 5 mins. Awesome support and thank you Freedom Forever
Randy B | Brentwood, California | 12/04/2025
Best experience
Great experience the portal keeps you informed of progress logs all the documents so you can add to your files your informed via email text. The installation was yesterday. Everybody was on time. They were neat and clean. Left the site perfect very pleased.
ChazB | Bethel Island, California | 12/04/2025
Good work!
Installers were professional and worked much longer than we expected. They were short a part, came back the next morning, and finished the install! Our only thought for improvement would be that the person inspecting sites before the install be better trained, because what was suggested for the install did not turn out to be feasible. It wasted time. Otherwise, the installer crew was the best.
Chady Hanna | Lutz, Florida | 12/02/2025
Unacceptable Panel change from Qcells to JA Solar
I am extremely dissatisfied with my experience with Freedom Forever. Every contract and legal document I signed for this project explicitly listed Qcells panels as the equipment to be installed on my home. The brand, quality, and performance of Qcells were a material part of why I agreed to the system and the price. Despite this, the system installed on my roof uses JA Solar panels instead of Qcells. At no point did I sign a revised contract, documented change order, or written amendment authorizing JA Solar in place of Qcells, and no price reduction or financial adjustment was provided to reflect this substitution. In my view, installing a different, lower-value panel brand than what is stated in the signed documents is a serious contract issue and a clear misrepresentation of the product I agreed to purchase. Qcells and JA Solar are not equivalent in terms of reputation and Price. Based on this difference in price and quality, There is at least a 30% gap between what I contracted for (Qcells) and what I actually received (JA Solar). I effectively paid a Qcells price and was given a different, lower-value product. That is unacceptable. I am formally requesting that Freedom Forever: Compensate me for at least 30% difference in price and quality contract adjustment, or Replace the installed JA Solar panels with Qcells panels as originally specified in my signed documents. If this is not resolved promptly and fairly, I will consider escalating this matter through formal complaints to consumer protection agencies, licensing boards, and other appropriate channels. At this time, based on my experience, I cannot recommend Freedom Forever to other homeowners.
Anonymous | Augusta, Georgia | 12/02/2025
Find someone else
This process has been an absolute nightmare. They are unprofessional, damage your home, and leave trash everywhere. The "90-day" project has taken 8 months. The install took 5 days, opposed to the 2 days they said it would take, causing me to miss work and lose compensation. They are refusing to reimburse me for damages and missed work. I have now resorted to legal action against them. This company is terrible. Find another company!
Josue | Cape Coral, Florida | 11/25/2025
Good
All good very professional
