Efficient Home Services

Responsive and helpful with our solar panels and any issues we have had.

Excellent service with the entire team 5 stars for everyone. Very professional and highly recommended.

Everything has been working great very happy with the entire team very professional and system is doing what I was told it would do I highly recommend them.

So far everything has been good. Great company very professional post install follow up by William great guy highly recommend.

Tj was great very professional and kind William came out to show and check on everything I would highly recommend them.

Great company great experience bill is down to $30 can’t complain. Highly recommend

Company was easy to deal with very professional

William did an amazing job explaining the app and setting up the system. Also, EHS did an incredible job as well. Highly recommend great company.

Failed end of EHS very bad communication

Brian was a great sales person and sold me solar panels and I was supposed to be getting a 500.00 check from EHS after the install. I was told it was mailed however never received. I spoke to Brian and the Hurricane flooded the office but the check would be coming. Well that is several weeks ago now and still no check and Brian does not respond to text messages or emails. I am sure he got his commission , at least that is what it feels like. Communication is very lacking. Very disappointed. This is the second time I have purchased solar panels for a home, and no longer giving EHS the referral. Please honor your end of the sale.

Former Sales Rep - Horrible

I would avoid EHS at all costs. I worked there and was one of their top sales reps. They still haven’t paid me for work I completed, despite acknowledging they owe me and even saying they were going to pay me. Almost every single client I had with them had issues, either with their installation or with their lack of customer service. I got so sick and tired of dealing with complaints from all my clients that I left the solar industry entirely.

Great company overall from beginning to end communication and customer service was top-notch. I had the opportunity to do this again. I definitely would pick ESH

Great service across the board from all departments. I would highly recommend them. Everyone we have dealt with has been very professional.

Company stopped standing behind it's product and installation

We have been customers of EHS since fall of 2022. After Ian, my major concern was whether our solar panels will stay put in high winds and continue to work during an outage once the sun is back out. I was reassured by EHS engineering team (in writing) that they adhere to code, which requires the panels and installation to withstand winds of over 150mph. After extensive research, we chose EHS for their product, their customer service, professionalism and their responsiveness and true care about their customers. We also went on to recommend the system and EHS to our neighbors who were waiting to see how our install and system will work. Our happiness started screeching to a halt over the summer of 2024, when EHS would not return our calls and would miss appointments that we schedule to resolve an issue we were having. That nightmare lasted over a month. We were hoping that would be the worst of it. Unfortunately, that was not. During Tropical Storm Helene, with the first wind gust of about 56 miles per hour according to meteorological data at that time, one of our solar panels flew off, travelled across our 3-year-old tiled roof, and landed on the opposite end of the roof, completely damaged. Another panel shifted and became very loose. We reached out to EHS immediately once the storm passed to let them know what happened and, considering a threat of another storm coming, to ask them to come take the damaged panel hanging off the roof down and secure the other panel that became loose. The response was that EHS staff was dealing with their own devastation and they will try to get to us whenever they can. We understood the situation, took down the panel that damaged the roof and was threatening to fall and do further damage to avoid any more serious issues. We continued to contact EHS to secure loose panel before the next storm was threatening to hit. EHS did not respond. During Hurricane Milton our city was on the south side of the storm with wind gusts of around 100-105 miles per hour. The panel that was loose flew off the roof and shattered onto the grass, another panel that was previously secure flew off and is now hanging off the roof and another couple of panels are shifted in their places. (Side note: houses on our street, positioned same as us, at the same wind angle and going through same weather event as us, did not lose any of their solar panels installed by another company). We reached out to EHS again to inspect and fix the damage. The response we received is that they are not responsible for acts of God and that we need to prepay to have someone come in to see what is going on and then prepay for fixing the panels and pay for new panels as well. This will cost us thousands of dollars. I am currently waiting for COO of the company to reach out to me and explain why they do not stand behind the work they do. I will update this review once I speak to the COO. Anyone wanting more information or any suggestions on how to resolve this issue, please do not hesitate to reach out to me at ykodry@gmail.com.

Make Efficient Home Services Great Again

When we first came on with this company they put on a good talk about how much they care about their customers and would look out for them. Fast forward to Hurricane Milton and it has become clear this company does not give a damn about its customers as people. They are using this crisis to market their rates to storm victims. $300 just to come look at your house to see if there is damage plus the high prices of repair on top of that. It's not like storm victims have any better to spend their money on so why not take advantage and make a quick buck?

Best company.

No issues at all with EHS. Great Job guys.

EHS

EHS did a tremendous job with my solar.

No complaints

Greta job EHS. I’m happy I went with you guys.

5 stars

What an incredible job EHS did. Very happy año went with them.

Fenomenal

Fenomenal Job. Very happy with the results.

Brian

Brian did amazing. He was very professional.

5 Stars

Brian did a great job. Thanks

BEWARE!

EHS quoted my solar panels. After discussing my electrical usage they determined I get 8 panels. It was explained thoroughly after the panels were up, passed inspection and Duke was set, there was the enphase app I would download and it would show my production, usage as well as individual panel production. Brian came out for the exit visit which was to show me how it worked but since it was going to take longer than his stay to download all the information from the previous week, he couldn’t go through everything. When everything was downloaded and working on the app, I went logged in only to find I could not see my usage. I called EHS and was told by Brittany that I didn’t order that panel and it would cost $500 for that box. Never was there an option presented and after being told by Josh (my salesman) that I would be able to see all this information, why would I question if I had to buy a particular box? This was the icing on the cake since I have been waiting for a month for Josh to call or text me back. After several calls and leaving messages when his voice mail wasn’t full, texting him and calling the company and leaving messages, he would not return my calls to try and resolve all the issues. One of the issues was an advertisement that the solar system would come with a free Tesla Battery. I sent him all the screen shots of the ad and never a word back about it. This was even after he called to apologize for not getting back to me and said he was at EHS and would call me back when he got inside. Never heard from him and it’s been a couple weeks already. Then I asked for the signed contract which Josh and I spoke about putting in the notes specified information. He sent me the drafts and I agreed on the draft dated March 15, 2024. Turns out the signed contract that was sent to me did not include any notes and they switched the panels from Silfab to Q-Cell. I called EHS and was told there are no notes. Then I was told by Brittany she saw several drafts that Josh showed her. I said yes there were so why wouldn’t the contract contain any notes? I asked to speak to the owner of the company. Brittany said he doesn’t speak to customers. I went online to watch a youtube how Shawn Henry says they provide customer satisfaction. NO THEY DON’T! They tell you things, even put it in writing and advertise online, then switch it on you. On March 15, 2024 when I accepted the notes in the contract, Josh told me after the system was up and running he would refund me $120 as we discussed since the first quotes of the 8 panel system they originally quotes me they claimed they couldn’t do a system that small. Why was I quoted prices by two different people at the company for an 8 panel system? Seems like a lot of bait and switch. Josh presented everything I wanted and then changed it. The company has done nothing to rectify any of this.

Both Josh & Jay are exceptional & very professional in there service.

Great

Excellent job. My sales rep Juan Castro did an amazing job. I can wait for my sister to at 100% offset.

All good.

All good, excellent company.