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Boston Solar

4.71 299 reviews Solar installer in Woburn, MA
  • Installing since 2011
  • 1 area served
  • Licensed

Overview of Boston Solar

We are proud to power Massachusetts, a state that continues to lead the nation in solar installations. We are 100% locally owned and operating; we have the highest customer satisfaction ratings; we have a 25 year system warranty; a 10 year workmanship warranty; AND, a 10 year production guarantee on residential PV systems. Boston Solar is dedicated to helping customers save money, while improving the environment and supporting our local community. Every member of our team is focused on delivering the best experience for every customer. Are you ready to join your neighbors as they take part in the national drive toward energy independence? Learn more about why Boston Solar is the best choice for your home or business.

What Boston Solar customers say

4.71

299 reviews

5 258 4 29 3 4 2 2 1 6

Showing 5 star reviews only. Show all

SolarScarlett

Reviewed on Aug 3, 2017

Great Expereince with Boston Solar

After contemplating solar for years I finally made the plunge and had a system installed this spring. After speaking with several companies, I elected to go with Boston Solar and could not be happier with my choice. Bill was absolutely fantastic. He spent hours with me reviewing our home's energy needs, not only explaining the benefits of solar but other ways we could reduce our power usage to further save on our electricity costs. The install was a breeze. The gentlemen were professional, showed up each day on time (really appreciated with my work and kid's schedules!) and they did a great job cleaning up the yard afterwards. After install, Tom Sheridan spent more than an hour reviewing the system's components, warrantees, SREC plan and getting us online. I can also comment on post install service as one of the panels was not producing power after activation. Boston Solar discovered this at the time of Tom's visit and sent a service tech out within 48 hours to rectify the issue. Tremendous! The system has been up and running for a month now and we couldn't be more pleased with our choice to have Boston Solar help us transition to solar power.

Response from Boston Solar

We're so pleased you had such a great experience with Boston Solar! We pride ourselves on making 'going solar' a seamless and enjoyable experience, and we'll certainly pass your feedback along to Bill and Tom too. Let us know if we can ever be of help down the road - Chris Johnson, Customer Experience Manager

jswakefield

Reviewed on Jul 16, 2017

Good Experience

Everything was very smooth, from consultation to sales to installation. Very happy with the outcome.

Response from Boston Solar

Thank you for this wonderful review! We are so happy that you had such a great experience with us and shared. As always, should you need anything, do not hesitate to reach out. ~Natalie Holtgrefe, Director of Marketing

Rick Santos

Reviewed on May 30, 2017

Complete satisfaction with our install

After thinking about going Solar for several years we finally did it and couldn't be happier! Once we made up our mind last year that we were going to go Solar we did our due diligence of searching for the right installer. We narrowed it down to 3, per reviews and recommendations. We ended up going with Boston Solar, by far the best presentation, extremely knowledgeable, had the best solar panels on the market,and had the best reviews of anyone (I can see why)! Their program and price was very fair and their install was top notch. Finally, what we probably appreciated the most was that they stayed right on top of the whole procedure, held our hand all the way, so we didn't have to worry about anything! Boston Solar is a VERY well run company and I would HIGHLY recommend them! Plus we LOVE having a non-existent electric bill!

CantonRob

Reviewed on May 23, 2017

Very happy with our solar install!

We had a 36 panel/11.5kW system installed by Boston Solar last fall. I waited to do a review until I could match the actual system production versus their first year estimate. It appears to be on track to meet that estimate. The whole process was excellent from start to finish. Our sales rep (John S.) was very informative in the first meeting, and very responsive thereafter. The installation cost relative to estimated solar production was competitive with others we got (from Solar City and Solar Bug). The overall process was completed within their 120 day window. We have had no problems of any kind following the installation.

Response from Boston Solar

Hi Rob, Thank you so much for your review! We're so happy to see that you were so satisfied with every part of the process. If you ever need to contact us, remember you can email info@bostonsolar.us or call 617-858-1645. And remember, solar makes great friends - www.bostonsolar.us/refer-a-friend. Have a wonderful day, and thank you again for being a Boston Solar customer! ~Natalie Holtgrefe, Director of Marketing

MK5

Reviewed on Apr 4, 2017

Should have done it sooner

I had an excellent experience with Boston Solar. From the beginning my sales rep, Greg Nigro, was very informative and very patient with all of my questions. After my first meeting, I did a lot of research and at our second meeting after having a complete understanding from both Greg and my research, we moved ahead. There is a lot that goes into the decision. Buy or lease -we bought. What type of panels. What happens if I need to replace my roof. What is the cost - total cost. Tax Rebate. SRECs. I have had my panels for just a year now. I went from paying an average of $240/mos in electricity to paying $200 for the year. This was running both electric heat/AC for a couple of months in leiu of using the gas heat. When you figure in my loan payment, my SREC credits, and what I had been paying the electric company, I am actually positive. Also - I can not speak for all Sales Reps, but my guy was not reading a manual, was not pushy - very real guy. I wish I had done it sooner because I am on SREC II not SREC I - which gross higher. It's worth the meeting.

Response from Boston Solar

Thank you so much for your 5 star rating and review of Boston Solar! The team here at Boston Solar is excited to hear about your overall experience and glad to see the amount of money you are saving! We are happy to hear that you ended moving forward with purchasing your system, as we feel this allows the homeowner to reap the most benefits from going solar. Thanks again and don't hesitate to reach out if you have any questions.

davidgdai

Reviewed on Apr 1, 2017

Boston solar

Boston solar is quite impressive and high quality service provider. their sales person is nice and up front about pricing, incentives, and process. the contracting process was smooth and as quick as human can push for. I was able to lock down a outstanding Mass solar loan with help from Boston Solar. the installation took place as scheduled before snow. the only issue was the array was not set up properly for first few weeks as I installed panels in two area. the electrician didn't configure array setup and left. overall, quite good experience and highly recommended to anyone. waiting for hot summer to come to bank enough credit for next year winter.

Response from Boston Solar

Thank you so much for the 5 star rating! The team here at Boston Solar prides themselves in delivering a transparent approach from point of sale all the way to installation. We are happy to hear you were able to take advantage of the Mass Solar Loan, as this is a great option for customers. We would love to hear back from you once you start to accrue your Solar Renewable Energy Credits!

damelloman888

Reviewed on Apr 1, 2017

Top Shelf!

Boston Solar is one of the best companies we have ever worked with. Their customer service is top notch, the stand behind their product, and go the extra mile to make sure you are happy to have done business with them. We are and could not give a company a higher level of recommendation.

Response from Boston Solar

Thank you so much for your 5 star rating! We are happy to hear that you had such a great experience with our company. I will be sure to share your fantastic review with the rest of the team here at Boston Solar! Thanks again, and don't hesitate to contact us if you have any questions.

Alex F

Reviewed on Mar 31, 2017

Happy solar system owner

The system has completely met our expectations.

Response from Boston Solar

Thank you so much for your review on Solar Reviews and the 5 star rating. The team here at Boston Solar is so happy we were able to meet all your expectations. Please don't hesitate to contact us should you ever have questions.

GJBan

Reviewed on Mar 31, 2017

OFF-House solar panels

They did a great job in installing the free standing panels and running the line to the house

Response from Boston Solar

Thank you so much for your review on Solar Reviews and the 5 star rating. The team here at Boston Solar is happy to hear that your Ground Mount installation met all your expectations. Please don't hesitate to contact us should you ever have questions.

MB82

Reviewed on Mar 31, 2017

Great experience

Customer expectations were managed well. Communications were consistent and useful. The only issue was a misunderstanding in communication in regards to a rebate however the company acknowledged there may have been a misunderstanding and IMMEDIATELY came back with a very generous offer as a sign of good faith. The roofers and electricians were very professional and pleasant and they did an excellent job. There are no leaks in the roof post-installation and the whole install is very neat and tidy.

Response from Boston Solar

Thank you so much for your review on Solar Reviews and the 5 star rating. With all the moving parts to the solar process, communication at Boston Solar, is vital part to our operation. This ensures we are delivering the best possible customer experience for all of our customers. Thanks again for the review and please don't hesitate to contact us should you ever have questions.

dwserr

Reviewed on Mar 31, 2017

Walpole Install

Boston Solar was and continues to be very professional. They will answer any question I have either it be by phone or email. Superb customer service. I just activated the panels and have yet to rate its performance.

Response from Boston Solar

Thank you so much for the 5 star review! Superb customer service is what the team at Boston Solar strives for with all of our clients, so we are delighted to hear this feedback. Thank you again and don't hesitate to reach out if you ever have any questions or concerns.

Murphy48panels

Reviewed on Mar 26, 2017

It was so easy to select Boston Solar, A+ company

I started reasearching the best solar panels and the best the local Massachusetts Solar companies. They all pointed back to one company... Boston Solar! Iread so many reviews that all had positive things to say about Boston Solar. I noticed a few of their trucks on route 128 and some around Natick, so I called and someone came onsite the next day. They got me 3 designs since I wanted to install a large solar panel system on 3 roofs. I selected Boston Solar and highly recommend Sales person Tom Chabot who came to my house and explained the entire process to me. Their quotes were very clear and the price was right to do this purchase. I purchased 48 SunPower Panels from Boston Solar. From the first day of calling, to measuring the roof, sales, electricians and technicians all were very professiaonl. I would highly recommend Boston Solar.

Response from Boston Solar

Thank you so much for your review on Solar Reviews and the 5 star rating! I will be sure to share your great experience with Tom and the rest of the team here at Boston Solar. We take pride in exceeding expectations for our customers. Please don't hesitate to contact us should you ever have questions.

jcarney98

Reviewed on Mar 26, 2017

Boston Solar Installed System

Was very satisfied with the installation. Price was very competitive and Boston solar worked with me on panel layout and my request to have conduits rune in attic so not exposed on roof. One of the main reasons that I went with Boston Solar was due to positive feedback that I read online compared to others that I was ready to go forward with. In short they did everything they promised and according to the schedule they laid out and I am happy not to have electric bills to pay for many years. Also, the installation was done very neatly all in one day.

Response from Boston Solar

Thank you for sharing your experience with Boston Solar. We are happy to hear how pleased you are with the overall experience. Boston Solar prides themselves in exceeding expectations for our customers and I'll be sure to share your experience with our team. Please don't hesitate reach out if we may be of further assistance.

LWH99

Reviewed on Mar 23, 2017

Smooth solar installation

Smooth process. As good as one could hope for.

Response from Boston Solar

Thank you so much for your 5 star review! We are so happy that you had such a great experience. Remember that you can refer your friends and family (www.bostonsolar.us/refer-a-friend) and let them onto the thousands a year in savings (and make a little cash yourself!). Should you need to contact us for any reason, please do not hesitate. Thank you again! ~Natalie Holtgrefe, Director of Marketing

Who is this

Reviewed on Mar 23, 2017

Solar energy

Was pleased it took awhile because of size and changing Srecs process. But good now that it is done.

Response from Boston Solar

Hello and thank you for your wonderful review. I'd love to know a bit more about why a 4 star for the professionalism and courtesy; we are always looking to improve where possible. Don't forget to tell your friends and family about the wonderful savings from going solar (www.bostonsolar.us/refer-a-friend)! Enjoy and if you ever have questions, do not hesitate to contact us. ~Natalie Holtgrefe, Director of Marketing

KyleJ

Reviewed on Mar 21, 2017

Outstanding Service

John, the rep from Boston Solar, streamlined the entire process for us. He answered any and all questions I had, and provided direct contact info in case any questions came up or issues arose during the paperwork process. My wife was not estatic about the idea of putting panels on the roof, as many in our area have that stainless steel cross hatching. Boston Solar supplied full black panels, that are much more pleasant esthetically. All in all, I would recommend Boston Solar to anyone looking to go solar. Beyond the excellent customer service, their warranty and the manufacturer warranty is quite possibly the best you can get! Thank you Boston Solar for setting us up!

Response from Boston Solar

Kyle, thank you so much for this wonderful 5 star review! I'm glad to hear that you and your wife are happy with the install. Should you need anything, never hesitate to contact us. Don't forget to refer your friends and family (www.bostonsolar.us/refer-a-friend)! ~Natalie Holtgrefe, Director of Marketing

atocdj

Reviewed on Mar 20, 2017

Good Experience Overall

There were a few hiccups, but overall I am pleased with the end result. John Sacco as a salesman and Stefan Rosellini in customer service have been awesome. Don't think there won't be some issues in the process. It's about how they fix them

Response from Boston Solar

Thank you so much for your review! John and Stefan are fantastic and we're lucky to have them! If you ever need to contact us, please do not hesitate to do so. And don't forget to let your family and friends on to the savings (www.bostonsolar.us/refer-a-friend)! ~Natalie Holtgrefe, Director of Marketing

Eric P.

Reviewed on Mar 17, 2017

Outstanding work and customer service

Boston Solar installed a 8.5kW ground based system at my home in Boxford, MA in Oct. 2016. Going solar is a significant investment so while the economics made sense from the very first meeting, I needed to take the time to ensure I was understanding everything properly and to really weigh the pros and cons. This is a process that took weeks and my representative, Todd M., patiently answered all of my questions/concerns. I never felt pressured to make a decision I wasn't ready to make. Once the decision was made and the contract was signed they provided the necessary support to secure the financing through Mass Save. When that was done, Boston Solar took care of everything else. Everyone involved in the installation were very friendly and professional to deal with and always communicated what was being done and when. Any time I had a question or concern throughout the process, someone was quick to respond. I really could not be any happier with how the whole process went. It was a pleasure to work with the team at Boston Solar because they all seem to genuinely enjoy what they do. I would highly recommend Boston Solar.

Response from Boston Solar

Eric, Thank you so much for your 5 star review! We appreciate the wonderful comments and are so happy you had such a wonderful experience! Don't forget to share with your family and friends (http://www.bostonsolar.us/refer-a-friend/). As you know, you can email or call if you ever have questions. ~Natalie Holtgrefe, Director of Marketing, Boston Solar

GFD

Reviewed on Mar 16, 2017

Great Solar Experience

We first met with a solar consultant on 11/5/16 because he was referred to us from a friend. He came back with his proposal on 11/12/16. We accepted and signed the proposal. The paperwork trail began. Then on 1/19/17 our 30 panel system was installed. We needed inspections and a new meter installed by National Grid, but By 2/6/17 our system was up an running. Awesome group of people to work with and very organized. Highly recommend taking a look at Boston Solar if you are thinking of going SOLAR.

Response from Boston Solar

Thank you so much for your review and close to 5 star rating. Customer experience is one of our top priorities at Boston Solar, so we are glad you had such a fantastic one! Don't forget to tell your friends and family (http://www.bostonsolar.us/refer-a-friend/)! Should you ever have quesitons, please don't hesitate to call or email us. ~Natalie Holtgrefe, Director of Marketing

Savin_Hill

Reviewed on Mar 15, 2017

Unexpected benefits

Besides the giant tax credits, SRECs, decreased overhead, and other financial benefits, having solar put on our house has caused some unforeseen seasonal benefits: In the summer, our attic-floor rooms are markably cooler. I guess that makes perfect sense, energy that was being used to make those rooms into roasting ovens in the past was now being collected as solar energy. Because of the solar panel, it is actually comfortable enough to take a nap in August. In the winter, the solar panels have rid our house of ice-damn. Even in the harshest blizzard, the snow, sleet, and slush just slides right off. When the rest of the neighbors have three feet of snow on their roofs, ours is clean. Before we had the solar panels installed we had terrible problems with ice accumulation. That issue has been effectively erased by the solar panels.

Response from Boston Solar

Thank you so much for your review! We appreciate you leaving feedback and will use your star ratings to improve our processes. Should you ever have questions in the future, do not hesitate to call or email us. Enjoy your savings and don't forget to share with your family and friends (http://www.bostonsolar.us/refer-a-friend/). ~Natalie Holtgrefe, Director of Marketing

jkenney

Reviewed on Mar 15, 2017

Great Company to Work With

I had looked into solar a few years ago and was not impressed. Companies approached us and spoke of no cost solar for what amounted to a 10% discount off of the current rates. My neighbor was a little more motivated and looked into purchasing the panels outright. When I looked at the math it seemed to make more sense. He purchased his panels through Boston Solar. The following Spring Boston Solar announced a "Solarize" program where in concert with The Massachusetts Clean Energy Council they would offer a town wide discount program. I attended the meetings and liked what I heard. Tom C came out and answered a TON of questions and put together a great proposal that was cash flow positive immediately and would pay for itself in less than 5 years. After completing the paperwork and establishing an install date I ended up being hospitalized and had to reschedule the installation. Boston Solar responed immediately and worked with me to establish a new install date that kept our project on schedule. Their onsite team was nothing short of terrific. They were sensitive to my specific requests and completed our 28 panel installation in a single day We were generating electricity less than 30 days later (after inspections and approvals). This was a complex process and the entire Boston Solar Team was patient with my questions and always exceeded my expectations. I cannot recommend them highly enough.

Response from Boston Solar

Thank you so much for your review! The 5 star rating across the board is fantastic, and we're so happy that you enjoyed your customer experience, the project was on schedule and all teams treated you well. We never mind questions; should you ever have additional questions in the future, do not hesitate to call or email us. Enjoy your savings and don't forget to share with your family and friends (http://www.bostonsolar.us/refer-a-friend/). ~Natalie Holtgrefe, Director of Marketing

Lauren01

Reviewed on Mar 15, 2017

Amazing!

Boston Solar was amazing to work with. They described everything perfectly about how the solar panels work and the whole process. Love saving money everyday!

Response from Boston Solar

Lauren, Thank you so much for your wonderful comments and 5 star review! I'm glad that you're enjoying the benefits of going solar and had such a wonderful experience with Boston Solar. Should you need anything or have questions in the future, please do not hesitate to contact us. Don't forget to share with your friends and family either (http://www.bostonsolar.us/refer-a-friend/)! ~Natalie Holtgrefe, Director of Marketing

*****

Reviewed on Mar 15, 2017

Commercial installation on Auto Dealership

Quick, neat and efficient installation on my rooftop(formerly wasted space. Completely ZEROS out or usage portion of electric bill for about 8 months a year and substantially lowers the other 4 month.

Response from Boston Solar

Thank you so much for leaving a review with a great rating and wonderful comments. Please don't hesitate to contact us should you need anything. We'd love for more dealerships to go solar and experience the benefits you are! ~Natalie Holtgrefe, Director of Marketing

PPower

Reviewed on Mar 6, 2017

Great experience

I had 33 solar panels installed in October 2015. WE were pleased with the attention to detail during the installation and the site visits leading up to the install. There were no surprises and everything went according to our plan. Once the panels went operational Boston Solar continued to monitor our production and I receive an email from them anytime the online reporting sites may go offline. Boston Solar continues to answer my concerns, questions and communicates with me as needed. I fell that Boston Solar is a partner in this endeavor and that I entered a professional relationship with them.

Response from Boston Solar

Thank you so much for your review and comments. If you ever have questions in the future, do not hesitate to email or call us. Don't forget to tell your friends and family about the wonderful savings and benefits of going solar (http://www.bostonsolar.us/refer-a-friend/). Thank you again! Natalie Holtgrefe, Director of Marketing

Solar Sacco

Reviewed on Feb 16, 2017

Best installers in the business!

Full disclosure, I am also a Boston Solar employee. I could not be happier with my install. It was great to get the Boston Solar experience from my customers' perspective. The office moved things along very quickly and kept me in the loop the whole way. The install crew was phenomenal and the panels look amazing.

Response from Boston Solar

You're an employee? :) Thanks for the review, you know where we are if you need anything - and don't forget to tell your family and friends (http://www.bostonsolar.us/refer-a-friend/)! ~Natalie Holtgrefe, Director of Marketing

About Boston Solar

2011
Installing since
299
Customer reviews
4.71
Average rating
1
Area served

What Boston Solar does

Services

  • Installation

Licenses

  • MA HIC.169698 | ELC.22161A

Reported by the company. SolarReviews has not independently verified these.

Where Boston Solar works

  • Massachusetts

Where to find Boston Solar

Head office

55 Sixth Road, Woburn MA, 01801

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Boston Solar

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