Boston Solar
- Installing since 2011
- 1 area served
- Licensed
Overview of Boston Solar
We are proud to power Massachusetts, a state that continues to lead the nation in solar installations. We are 100% locally owned and operating; we have the highest customer satisfaction ratings; we have a 25 year system warranty; a 10 year workmanship warranty; AND, a 10 year production guarantee on residential PV systems. Boston Solar is dedicated to helping customers save money, while improving the environment and supporting our local community. Every member of our team is focused on delivering the best experience for every customer. Are you ready to join your neighbors as they take part in the national drive toward energy independence? Learn more about why Boston Solar is the best choice for your home or business.
What Boston Solar customers say
Larry from Waltham
Reviewed on Oct 14, 2018
Well Done!
Based on the great reviews of Boston Solar I contacted them. Their representative made 2 house visits; he was punctual, courteous and professional. Boston Solar's proposal was competitive and I accepted. The customer service representative contacted me for procedure and scheduling; all good. A team of electricians then arrived to make sure my wiring/breaker boxes were ready to proceed. The electricians went far beyond the extra mile to prepare my wiring and kept me informed every step of the way. The install crew did an incredible job, again allowing me to observe while explaining their procedure. They were organized, with each member knowing their duties. The electrical inspection and meter upgrade are forthcoming but I have no doubts about approval. Thank you Boston Solar for a job well done and for your courtesy and professionalism!
Response from Boston Solar
Congratulations on completing the major milestone of system installation! Our in-house install teams are hand selected with an emphasis on teamwork and quality to provide exactly the experience you described! We look forward to completing the remaining steps in the process so that you can activate your newly installed panels as soon as possible!<br />-Stefan Rosellini, Customer Experience Manager
Richer
Reviewed on Oct 14, 2018
Boston Solar Installation Review - Wrentham, MA
Boston Solar completed a 28 solar panel array during September 2018. All work was completed on schedule and within quoted price without ant issues. The office and field staff were very professional, informative and performed work consistent with high quality workmanship. The system is working as expected and we are very pleased to have contracted with Boston Solar.
Response from Boston Solar
High quality in both our workmanship and our communication across the many phases of the project is a major goal of ours so this is exactly what we hope to hear! Thank you for choosing Boston Solar, we'll continue to be here as a resource for any assistance you may need over the life of the system!<br />-Stefan Rosellini, Customer Experience Manager
Mike McCaffrey
Reviewed on Oct 13, 2018
Great job, except with the snow guards
Great communication, timely installation, except that the required snow guards took an extra 10 weeks after installation - and may still be inadequate. Their engineering is looking into the current install to see if its sufficient.
Response from Boston Solar
Thank you for the feedback Mike, and apologies for the delay with the snow guards! We are confident that the current installation of the guards as recommended by the snow guard manufacturer will fulfill the designated purpose, but will certainly continue our discussions on this as it is very important to us that you are comfortable with the final product! You will be hearing from your designated Customer Experience Coordinator regarding the review from our team.<br />-Stefan Rosellini, Customer Experience Manager
Geoff_
Reviewed on Oct 11, 2018
Solar installation review
Installation of the 18 LG panels for a 8.9 system occurred the 1st week in August 2018. To my surprise the installation was just one day. The installation crew was very professional and did amazing job and did not leave one piece of trash behind after the installation. I picked Boston Solar because I wanted a local MA company that did everything in house and did not subcontract the installation out to another company. Their service and communication on the project was very good. My panels look great and a lot of people that visit us don't even notice them because they are black on black.
Response from Boston Solar
Geoff, thanks very much for detailing your experience! Our install crews are very experienced and work efficiently together to cut down on installation time while still maintaining the highest level of quality! We agree that the panels complement the house very well, the black on black modules are certainly very sleek! We hope you've been enjoying the system so far and will be here for any support you need in the years to come!<br />-Stefan Rosellini, Customer Experience Manager
Keith Everett
Reviewed on Oct 8, 2018
Awesome Company
Everyone throughout the process from sales, to installation preparation, to the installers, to the technicians everyone was so helpful, polite, and professional. It was a pleasant experience and the quality and price of the panels really can't be matched.
Response from Boston Solar
We're very proud of the team we've assembled across all stages of the solar process so feedback like this is always a pleasure to hear! Building value through use of quality materials and top flight customer support is critical to our business, we'll continue to be there for you to ensure that your system delivers this value throughout its entire lifespan!<br />-Stefan Rosellini, Customer Experience Manager
Mikeman828
Reviewed on Oct 6, 2018
Smooth process, good communication
The entire process for or solar panel installation and all required insurrections went very smoothly. Boston solar keeps you informed throughout the process, emailing or calling you to let you know what is up next in the process. Very easy process, I would recommend them for any solar project
Response from Boston Solar
Thank you! Proactive, transparent communication and a process with minimal disruption to your routine is what we aim for with every one of our projects! We wish you many years of sun and savings with your new system!<br />-Stefan Rosellini, Customer Experience Manager
S Larkin
Reviewed on Oct 5, 2018
Get Solar Now from Boston Solar
I had a solar lease at a previous home from another solar company. When I moved, I knew I was going to get solar again. I had 4 solar companies come out and provide quotes and I quickly learned the benefits of actually owning solar instead of leasing. I am going to save a lot more money with owning the system. I had no idea of the financial benefits of owning over leasing and the cost is very affordable. I decided to switch from my previous solar company to Boston Solar because of a few reasons, they guaranteed the SREC program, which the other companies did not, they have a more efficient solar panel over the other companies. The salesman was the best one I have ever met. No pressure sales and very informative with everything I needed to know. The only issue I had was with my electric company having to verify there was room on the transformer for my solar system. Other than that everything else has been smooth sailing. I highly recommend Boston Solar, and now is the time to sign up before the SREC program expires and you lose thousands of dollars in incentives.
Response from Boston Solar
Thank you, we're thrilled to have been able to help you bring the full benefits of solar to your home! We recognize that during an uncertain transition period between incentive programs it can be difficult to have security in the payback amount for the system, which is why we chose to offer our limited time SREC guarantee! Although it can sometimes take a bit longer than we'd like for the utility to make their determination on system approval, we do all we can to make sure the other parts of the project proceed as smoothly as possible! Best wishes with your new system!<br />-Stefan Rosellini, Customer Experience Manager
Junauro
Reviewed on Oct 5, 2018
Residential solar panel system
I have been contemplating purchasing solar panels for the past 4 years and in the process compared 4 different companies in the metrowest area that design, install, and facilitate financing. I could not be happier with all three aspects of this project. My salesperson, Tom Chabot, is extremely knowledgeable and provided excellent information about the system for our home and the financing. Besides offering excellent quality panels (not all panels are equal quality), the financing package made the most sense for us. Tom also clearly explained the new SMART program in MA which I think is a better plan for us financially. I like the monthly payments vs. the quarterly payouts from SRECs. Our project manager, Sana Jameel, has been extremely professional and quickly answered any questions as well as kept the project moving along at a quick pace. It only took 6.5 weeks from the time we signed the paperwork to having our system up and generating electricity! I can't say enough about Boston Solar and recommend them to anyone looking to install a solar panel system. Thanks team!!!
Response from Boston Solar
Congratulations on completing your project 4 years in the making! Our Sales Consultants always strive to provide a complete picture of the different options for install as well as the various incentive programs that can be difficult to navigate! The SREC program has been a great success but we have equal confidence that the new SMART incentive will provide great value to system owners, especially given the more frequent payout that you mentioned! Our Customer Experience Coordinators who manage each project from start to completion are always trying to find ways to speed up the process while still maintaining a high level of service! Your time of 45 days from contract signing to activation is certainly one of the quickest we've seen! Congratulations again and thank you for choosing Boston Solar!<br />-Stefan Rosellini, Customer Experience Manager
BruceNewell
Reviewed on Oct 2, 2018
Massachusetts Residential Solar Installation
Boston Solar did an excellent job designing, procuring, and installing a 9+ KW system on our home. There were minor issues in scheduling and installation, but they were addressed immediately and we are very happy with the results.
Response from Boston Solar
Thank you Bruce! While we try to avoid any issues throughout the solar process, it is also critical that we respond to any problems that do come up quickly and efficiently! It's wonderful to hear that you're pleased with the final result of the system - congratulations on your successful project completion and bringing sustainable energy to your home!<br />-Stefan Rosellini, Customer Experience Manager
SolarJoeV
Reviewed on Oct 1, 2018
Solar Panel Process
Overall from beginning to end the process was very well done. I was calling just to get a quote and better understand the tax credits and incentives. They came onsite prepared to discuss my particular situation in detail. I had two other vendors come in before hand, and they were by far the best prepared and most helpful. And as we progressed through the process they stayed on top of the project and got it done ahead of schedule.
Response from Boston Solar
Thank you! Rather than using a more generalized approach, our Sales Consultants take the time to understand the individual needs and nuances of a site to provide a truly custom proposal! We look to beat our target timelines whenever possible, so I'm glad to hear that we were able to do so in your case! We appreciate your business and wish you many years of savings with the system!<br />-Stefan Rosellini, Customer Experience Manager
Solar in Dunstable
Reviewed on Sep 30, 2018
Solar installation
I finally decided to go solar! I had two companies present proposals after reading their reviews. Boston Solar actually came to my home, took a physical look at my home and discussed my concerns about placement of panels etc. the other company presented their proposal over the phone using satallite images of my house. After deciding on Boston Solar, they walked us through every step of the installation and were very communicative through the entire process. They were very professional and efficient. Would absolutely recommend Boston Solar!!
Response from Boston Solar
Many thanks for taking the time to share your experience! While it is certainly possible to provide proposals remotely, we feel that a more tailored approach which takes into account all the details that make your home unique is the best way to ensure accuracy and value! We bring that attention to detail to every stage of the project in both our communication to you and all the other external parties involved in the project! Congratulations on going solar and all the best with your new system!<br />-Stefan Rosellini, Customer Experience Manager
Jason S from Fairhaven
Reviewed on Sep 25, 2018
Happy
From start to finish Boston Solar made the whole process easy and stress free. Our sales rep Joe came out and explained everything in detail. He worked with us to determine that solar would work out for us. We were very happy to know that our system could go on the back of the house, that was a huge bonus. Sana our coordinator was fantastic. She always explained everything in detail and she always made sure I was informed as to what was happening, when and why. The install was great, the panels look amazing. I can't wait for some sunny days so I can start to generate some solar! Overall I am very happy with the investment and I will be telling my friends to call Boston Solar
Response from Boston Solar
This is wonderful to hear Jason! Providing a proposal and design that meets all your needs, financial and aesthetic, and following that through with detailed communication through all phases of the project is our goal for each home that we work with! We wish you many sunny days ahead!<br />-Stefan Rosellini, Customer Experience Manager
Happy solar panels owner
Reviewed on Sep 25, 2018
Solar panel installation
It was a pleasure negotiating and dealing with Boston Solar through the entire process! Our sales rep, Tom C. couldn't have been nicer, no pressure, and answered all our questions so we knew we were in good hands. Special thanks and applaud to our project manager Mali who personally run to take care of the paper work between the town and our neighbor (condo association). Amazing dedication and looking into all the details. She constantly kept us in the loop throughout everything,and was very courteous to my endless e-mails and phone calls. We always knew what was going on and what to expect next. The install team was amazing, great craftsmanship and looking into details, including small request to accommodate my way of doing things. Overall the whole experience with Boston Solar has been awesome, and we'll recommend them to anyone looking for solar
Response from Boston Solar
Thank you, the pleasure was all ours! Tom and Mali are always willing to go the extra mile to make sure no questions go unanswered and that the project moves forward as smoothly as possible, we're very lucky to have them! The same goes for our install crews, who are always willing to be accommodating wherever possible to make sure that you can be proud of the final product! We'll continue to be available for any support needed now that the system is active - all the best with your new system!<br />-Stefan Rosellini, Customer Experience Manager
theBeetledome
Reviewed on Sep 24, 2018
Very Satisfied with Boston Solar
It was a pleasure dealing with Boston Solar through the entire process! Our sales rep, Wayne couldn't have been nicer, no pressure, and answered all our questions so we knew we were in good hands. Our project manager Mali was awesome, and kept us in the loop throughout everything, so we always knew what was going on and what to expect next. Every member of the install team was super courteous and professional, they did a beautiful job and left our property spotless like they were never here. Overall the whole experience with Boston Solar has been awesome, and we'll recommend them to anyone looking for solar.
Response from Boston Solar
Thank you for the positive feedback! From our Sales team to our dedicated project coordinators and in-house installers, all of our team members work together towards a seamless experience to deliver a high quality product while keeping you informed every step of the way! Now that your project, you can look forward to many years of savings and sustainable energy - congratulations!<br />-Stefan Rosellini, Customer Experience Manager
Craig E.
Reviewed on Sep 24, 2018
Every Day Is Pay Day
I am a very happy customer of Boston Solar. As a former contractor , I know the good, The Bad, and the Ugly when it comes to dealing with contractors of many types. From my first personal contact with the company, it's Sales person Tom C, The Installation crew, my Solar Customer Experience Coordinator, Sana J and all others with whom I dealt the experience in total could not have been better ! Yes ! I would surely say use Boston Solar !
Aura F.
Reviewed on Sep 21, 2018
Great Experience
I had investigated several solar companies before going with Boston Solar, and feel I definitely made the right choice. From the sales rep, to the technicians, everyone in the process worked together to make this installation as seamless as possible. Customers are assigned a coordinator who kept us up to date with every step of the installation. Our coordinator, Mali, was excellent. Can’t say enough good things about this company. Going solar can be a complicated endeavor but with Boston Solar it was a breeze.
Response from Boston Solar
Thank you Aura! There is a lot that goes into a solar project "behind the scenes" but we strive to make the process as effortless as possible for you while still keeping you up to date on where things stand! Our dedicated Customer Experience Coordinators are a key part of the equation, making sure that no question goes unanswered and that everything stays on track! We wish you all the best with the new system!<br />-Stefan Rosellini, Customer Experience Manager
Wdebenedettojr
Reviewed on Sep 18, 2018
Good experience
We used Boston solar for a recent install on our home. I did a ton of research on solar systems before going with Boston. We had a few other companies come in (national companies and local companies) to give us a quote and present what they could offer. Although the were not necessarily the cheapest (the were in the middle) they had the most to offer for what we wanted out of a system. Our sales rep was josh and was great. No pressure sell tactics which is comforting and was very forthcoming about what he thought could be done and pricing for the same. Every person that has come to my house were very nice and helpful. Especially the actual roofers and electricians that mounted the panels. They worked on two extremely hot days and finished up very quickly and did a great job. I took one star off bc I thought some of the scheduling and communication regarding that was a little lacking. All in all easy company to deal with and would recommend.
Response from Boston Solar
Thanks very much for your recommendation and for sharing your experience! We work hard to set ourselves apart from both national and local competitors with a detailed, transparent sales process and teams of exclusively in-house installers that put quality and customer service above all! Your feedback regarding the scheduling process is also appreciated, communication is something that is very important to us so it is critical that we identify any areas that could be improved!<br />-Stefan Rosellini, Customer Experience Manager
Vipresh
Reviewed on Sep 13, 2018
Good job. I got my first 0$ bill
They were very transparent in their quotes and answered all questions. Very professional in their work. Completed the job before the tentative timeline that was given.
Response from Boston Solar
Thank you, and congratulations on your first of what we hope will be many $0 utility bills! We try to exceed our timelines whenever possible in addition to providing you with all the information you need throughout the process!<br />-Stefan Rosellini, Customer Experience Manager
stashuboy
Reviewed on Sep 9, 2018
Great Job
Boston Solar is a great company with great customer service
Response from Boston Solar
Thank you very much for the praise, we look forward to continuing to live up to it throughout the life of your system!<br />-Stefan Rosellini, Customer Experience Manager
Liz H. and Paul D.
Reviewed on Sep 5, 2018
Boston Solar Delivers!
Since we have a larger house with two A/C units and a pool with heat pump, we decided to look into solar to save money and to reduce our impact on the environment. We found out about Boston Solar at an earth day event at the Ecotarium in Worcester, MA. Boston Solar made everything extremely clear and easy. From the initial meeting to the install and hook-up to the grid, they handled everything. The steps transpired just as they projected. They took care of all permits, inspections, coordination with the electric company, application for our MA SREC credits, and even hooked us up with financing for the project. Our system has been on and we are very happy with the results so far. There is an app you can download to see your production in real time which is allowing us to confidently write this positive review. From everything we can tell, the production will meet or exceed the projections. We would highly recommend solar and Boston Solar specifically if you want to know what you are getting into and work with a company that delivers.
Response from Boston Solar
Thank you Liz, we're very happy that your search for sustainable alternatives to power your home led you to us! We aim to make the whole process as stress and effort free as possible, so this kind of feedback is what we love to hear! Tracking the production on the app is always exciting and a great way to get a tangible idea of the environmental impact of the system! Best wishes with your system, we'll be here for any support you need going forward!<br />-Stefan Rosellini, Customer Experience Manager
Dina
Reviewed on Sep 3, 2018
Very professional
We had an extremely positive experience with Boston Solar from the beginning of the process to the end. Their staff are knowledgeable and very supportive with great customer care skills. The crew who installed the panels did a great job with minimum disturbance. I will rate Boston Solar A plus.
Response from Boston Solar
Thank you so much for the high marks! We aim to be as efficient as possible in arranging the project to fit into your busy schedule while providing top level service at every stage! Congratulations on completing your project and all the best with the new system!<br />-Stefan Rosellini, Customer Experience Manager
J&D
Reviewed on Sep 2, 2018
Low-Hassle, Good Communication, and Friendly
Working with Boston Solar to set up our system was very low hassle. They took care of everything and did the work with high quality. They made sure to communicate with us regarding scheduling, design decisions (e.g. where to install equipment, route wiring, etc.), and system operation & monitoring. They were also very friendly and responsive at answering our own questions. There are only two issues I can think of (initially had some incorrect information on forms, and initially left some outlets detached from our new electrical panel), but both were resolved quickly once Boston Solar was made aware of the issues. I feel comforted knowing they have our back for at least the next ten years throughout the duration of our labor warranty.
Response from Boston Solar
Many thanks for detailing your experience going solar with us! Clear and concise communication at every stage of the process is very important to us in laying the ground work for a successful project and making sure that all the homeowners we work with are getting their ideal system! Issues certainly do come up from time to time, but when they do it is our priority to make sure that they are quickly and efficiently addressed! We'll absolutely be in your corner for the next 10 years and beyond to provide any support that is needed for the system!<br />-Stefan Rosellini, Customer Experience Manager
Allen99
Reviewed on Sep 1, 2018
Residential Installation Review
Overall, Boston Solar was a great company to deal with. Staff were easy to deal with and very helpful. The installers were professional and respectful of our home. We are happy to see that we are producing as much electricity as quoted. The only reason for 4 stars instead of 5 was the scheduling of our job took much longer than originally quoted - about 3 months and the clarity of the process to receive any bonus credits or promo items has not been clear - we are still working on them.
Response from Boston Solar
Thank you for your feedback! It's a pleasure to hear that the interactions with our teams in the office and field were effortless and productive! We did see an increased lead time in our installations during the spring due a surge in projects associated with the upcoming end of the SREC program, your patience in working with us in this regard was much appreciated! I will pass along a message to your project coordinator to get in touch about any remaining items needing clarification in case you aren't already in touch. We hope you continue to enjoy the production and savings from the system!<br />-Stefan Rosellini, Customer Experience Manager
Paul Giacomozzi
Reviewed on Aug 30, 2018
Boston Solar is THE BEST!
We had a fantastic experience! Our sales rep Wayne was super friendly and made a very compelling financial case. The design they came up with really impressed us, as our house doesn't face the ideal direction, but they made it work without putting panels on the front of the house as we thought they would have to! Our project manager Mali was very informative, was clear and detailed about every aspect of the process, and made the whole experience so easy. Tom Sheridan who did the final walkthrough was fabulous! Couldn't recommend Boston Solar any more! Outstanding product/value and a phenomenal company!
Response from Boston Solar
Thank you so much for taking the time to detail your solar journey with us! Whether it is the in person sales visit to understand the needs of your home and present a comprehensive proposal, our personalized design process which strives to accommodate any aesthetic requests, or the dedicated project coordinator who guides each project to completion, we structure every part of our process to make sure that we are delivering the best possible product and experience across the board! We wish you all the best with the new system!<br />-Stefan Rosellini, Customer Experience Manager
About Boston Solar
- 2011
- Installing since
- 299
- Customer reviews
- 4.71
- Average rating
- 1
- Area served
What Boston Solar does
Services
- Installation
Licenses
- MA HIC.169698 | ELC.22161A
Reported by the company. SolarReviews has not independently verified these.
Where Boston Solar works
- Massachusetts
Where to find Boston Solar
Head office
55 Sixth Road, Woburn MA, 01801