Boston Solar

Boston Solar hit it out of the park

After review of more than 20 local solar companies we decided to move forward with Boston Solar.  We based our decision on client reviews, Better Business Bureau information, company size, company type. and of course price.  While there are many companies to select from we wanted one where solar was their primary focus and they used their own employees (instead of contractors) to install the system.  From previous experiences and from reading customer reviews we strongly felt that a company who leveraged their own employees doing installations would not only be more streamlined with the entire process but most importantly be more vested in the outcome of the final delivered product. Having been an Engineering Director for more than 20 years I have dealt with hundreds of vendors in many situations.  Boston Solar is one of the best vendor experiences I have ever had both personally and professionally.   The hand-offs between sales, evaluation, project management, evaluation, installation, inspection, and training were seamless.  The communication follow up by each of the groups upon task completion was timely and complete.  All the members of the installation team were polite, helpful, professional, worked diligently with surprisingly no breaks for lunch (because it was a long brutal traffic filled drive for them), and carefully walked around the house checking for any debris upon completion of the work.  I also liked the sense that I had that each of the Boston Solar employees we dealt with seemed to take pride in their work, which is a great reflection of the company and its management in of itself. We signed a contract with Boston Solar on April 23, 2019.  The system was designed and fully installed by June 5.  After panel installation our schedule was at the mercy of town inspection schedules and power company paperwork.  Our system went fully live generating power for the house as well as the grid on July 3rd.  All in all, 2 months for a 39 panel array installation is really impressive especially when one has to deal with local town inspectors and when one reads through the experiences of the clients of other solar companies.  Being a bit of a data geek I also immediately began reviewing the phone App prior to training.   I was very impressed with the ease of use and the amount of functionality available.  While still a little early to be certain, the preliminary data suggests the system is generating power at the predicted amounts. Without any hesitation we would HIGHLY recommend Boston Solar as they not only met, but exceeded every expectation we had and made this project a joy for us rather than a "now what????" experience

Highly recommend Boston Solar

I talked with four solar companies (3 local, 1 national) and Boston Solar was by far the most professional company. Their sales consultant got back to me when they said they would, answered every question, never pushed anything and happily worked with me on changes in the final design and configuration even as I asked for panels on a second roof. Their pricing was the same as the other companies and they waited patiently while I arranged my own financing. Their installation crew worked quickly. The true test of a company's quality is how they handle issues and Boston Solar took care of all the unforeseen issues that came up quickly and with no complaint. I wish all contractors were as good as Boston Solar.

Excellent experience!

From beginning to end, Boston Solar made the process as smooth as possible. Would highly recommend Boston Solar!

Great working with Boston Solar

The experience of working with Boston Solar on my solar installation was great. Everything went as planned and I can't beleive it how quickly it was completed. We felt very comfortable from the initial consultation with Tom through Meghan managing the project. Meghan kept us informed and updated throughout and answered any questions I had along the way. I'm glad we stopped thinking about it and decided to get solar with Boston Solar!

Good job.

Great job with installation from start to finish. I did not have to do much while they chased my town for inspections and dealt with national grid.

Highly recommended!

Our experience with Boston Solar was excellent. They had all the information we needed to get started, and were very responsive and pro-active in their communications throughout the process. Very happy that we went solar, and are happy to recommend Boston Solar to others.

Fine job all around

Detailed, professional, crisp, informative. Quality installation. User-friendly.

Highly recommend Boston Solar

We are very happy that we went with Boston Solar. They did a great job of keeping us informed during the various phases of permitting, construction, and system activation.

Quick and thorough process so far!

After getting some quotes, I decided to go with Boston Solar for my installation. Tom was great during our meeting and was quick to answer any questions I had. Once we signed the agreement, I was in contact with Meghan from the office, who coordinated everything (and answered some more questions). My panels were up in about 40 days after signing the agreement and my final inspection is tomorrow!

Very professional, great experience!

From initial consultation, the folks at Boston Solar are very professional and knowledgeable. They explained our options and made it easy to understand the details. We have been impressed and would highly recommend Boston Solar to anyone looking to go solar. The financial and environmental benefits are well worth it!!

overall very pleasant expriance

From the first meeting with the sales staff to installers, their reps were overall very pleasant experience. Very Knowledgeable sales and Installers. The installation went smooth and well before the schedule.

Knowledgable Staff

I was impressed the most with how knowledgable Boston Solar staff was. I received a lot of detailed information that other solar companies did not provide. They installed my system within promised time frame and took care of any difficulties that arose during the process.

Excellent Solar Company

We had a great experience with Boston Solar from the very first meeting to after installation. The representatives were super helpful guiding us through the process and offered excellent advice through out. The day of installation went very smoothly. The technicians were very respectful of our home and offered lots of guidance through the whole process. If you are thinking of going Solar - Boston Solar is a MUST!

Professional Solar Installers

After reviewing several bids from various solar installers in the Greater Boston area I decided to go with Boston Solar for a rooftop solar installation at my house. Their price was competitive with the other installers and the panels they installed (lg360 q1c) were higher performing than the panels on offer from the other installers. The install process took a very long time - 3 or 4 months - but this process was in the middle of the SMART program initiation and my utility company was woefully behind as well as the typical permitting delays. My account manager stayed in good communication throughout and did everything she could to keep the process moving forward. Boston Solar particularly impressed me when, a month into the process, they discovered from a rooftop survey that tree cover had grown at my property. In order to maintain the rated power in the contract they added two additional panels to my array at no additional cost to me. You could go years and not notice the difference so Boston Solar really impressed me there with their commitment to installing an array capable of delivering the power they committed to. I highly recommend them to anyone in the Boston area!

Excellent company to deal with.

Very professional. Showed up on time for appointment. Explained everything throughly. Great incentives. Prompt service and very helpful with other issues that needed to be dealt with ( town permits etc)

Great experience with Boston Solar team

It was a great experience working with Boston Solar. Before the project started, they gave me the timeline and what to expect. The team was professional and knowledgable. The project manager was updating us throughout the project, and installation was done on-time. Sad part is .. I don't see that much sun after installing solar!.

Happy I went with Boston Solar

Met with several companies to discuss solar and decided Boston Solar was the best option. We met with Joey who was beyond helpful and provided detailed information of solar panels and the different options. It has been a smooth process from the moment we met with Joey until the completion of the job. Meghan, who seems to coordinate everything, was also always available and ready to answer any questions that we had. The equipment was installed in a timely manner. After the system was up in running we met with Tom who went over the system again and any questions we had. Overall great experience. My solar panels are producing tons of energy and I couldn't be happier.

Very knowledgeable and responsive, cares about the details

Boston Solar did a tremendous job explaining/educating me throughout the process. I did have the other highly rated companies come out. I found them lacking on expertise and unable to answer some of my questions. Boston Solar took the time during the bid process to take pictures on our roof to get an accurate estimate of what we could expect for yearly production. Others were not so thorough and while pricing was perhaps better with the others, in the end I was not convinced of their statements of system output or installation. Boston Solar did a great job installing and I really appreciated their attention to the finer details. Such as pre-painting the wood gray they used to mount the solar equipment on inside our basement. Communication was excellent during the whole process. Highly recommend.

Happy from start to finish

When I decided to go solar, I contacted several solar companies for quotes. More than one were not able to answer all my questions or defend their financial forecasts of return on investment. Boston Solar's sales pitch was low pressure and very informative. My salesman was able to easily answer all my questions in a way the left me no doubt of his technical knowledge of the system. This, combined with a good price/watt installed, convinced me to give them my business. The installation went very smoothly. The installers cared about my opinions on where wires and pipes were to be routed and we talked about every step before it started. This was important to me because we’ve all seen Frankenstein installs that look awful with no care to aesthetics (talking to you, Solar City and Sun Run). The workmen were also very personable, friendly, and took care to clean up any mess they made in the house. The project communication was also fantastic and I was never left wondering what the next step is and when it was supposed to happen. Solar is a big investment so I had high expectations and Boston Solar met them all. I would recommend them without hesitation.

Great communication. Very professional install

Excellent communication throughout the whole process. I was very happy with the quality and professionalism of the installation

Boston Solar was great to work with

With Boston solar we were provided with a full education about solar panel systems so that we could make the right choice for us. Throughout the entire process they were very professional and accommodating. We would definitely recommend them to anyone interested in going solar.

Andrew

We had Boston Solar assess our property and look into installing solar panels. They did shade testing, tested our roof, and showed us a full scale of our installation before committing to anything. They were very quick and responsive with everything and had the panels installed in just one day.

Amazing Company!

I was researching Solar Power for a long time and eventually stumbled on reviews of Boston Solar, I was happy with what I saw and I booked an appointment. I also booked appointments with other companies in the past and was not satisfied with them, however, with Boston Solar, everybody was straight forward, no scare tactics such as other companies tried to use on me. They took my power bills and drew up estimates based on them. The estimates looked very good so I went ahead and had the system installed. Now that the system is installed, I am very, very happy with them! I produce more energy on average than I use every day. Even on some partially cloudy days, production is more than usage, and it is winter! So my production should be 2/3's more during the summer. The quality of the install was very very good, being in IT, I like to be neat and clean with wire management, and these guys, while installing the Solar System and installing my new home power panel, did a very neat job. It actually looks really good on my house too! I literally have no complaints, they were quick, built the system very quick, and answered all my questions. I look forward to no power bills anymore, YAY!

New to Solar!

This is the first time we went through a great solar install process. Other companies that came to explain to us didn't do a great job explaining the process but Boston Solar did. The representative was always there when we needed to ask him any questions. The install was easy as well. The incentives Boston Solar offers are also great! Overall very happy that we went to Boston Solar!

Complicated Process Made Easy

Considering how many applications, permits, approvals and other paperwork is necessary to get a solar roof, I was really glad Boston Solar was on the ball and got all the paperwork through without my having to do much more than sign in the right places. The sales crew is up front and able to answer any question. The whole install crew was professional and knowledgeable. We had a hiccup when the inspector couldn't bring up the system but Stefan, our project coordinator, always kept us in the loop and answered queries quickly. The install quality is excellent. I would highly recommend Boston Solar. I only wish National Grid would install the Smart Meters.