Blue Raven Solar

Verified profile
Updated: 10 March 2024
Installer

Installing solar since 2014

Blue Raven Solar logo
Pre-Screened Solar Pro

Since 2017

4.49 from 1860 Reviews

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SolarReviews Expert Rating Score:

A score we give a solar company out of 100 based on 13 criteria that our SolarReviews industry experts believe are the best criteria to separate good and bad solar companies.

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Rating breakdown

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Blue Raven Solar reviews


Breakdown of consumer reviews

Sales Process

4.6

Price as quoted

4.6

On schedule

4.5

Installation quality

4.6

After sales support

4.2

Latest good review thumbs up

Juli carter | Indianapolis, Indiana | 03/13/2024

Super experience with you all. From the salesperson to the installers and everyone in between. Knowledgeable, efficient, great communication throughout the process. Really great experience. Super excited about my solar energy!☀️

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1 comment >
Reply from Blue Raven Solar: Hi Juli! Thanks for your kind words. We are happy that, from start to finish, your interactions have been positive. We are excited for you to be using renewable energy! Enjoy your solar savings! -Brenden B.

Latest bad review thumbs down

Tadeu Zanotelli | Timnath, Colorado | 03/01/2024

I deeply regret choosing Blue Raven Solar

I encountered numerous problems from the installation onward. I have correspondences with the vendor where I requested the installation of protective measures to prevent birds from nesting under the solar panels. The vendor agreed to include these measures in the project, but Blue Raven sent the net and hardware for installation and then neglected to actually install them during the solar panel installation. Despite my complaints, they informed me that there would be an additional charge because this protection was not explicitly specified in the contract. Another negative experience occurred when I began receiving loan bills two months before the solar system started producing energy. I reached out to Blue Raven, requesting a delay, but they took no action, leaving me to pay both my regular electric bill and the solar bill for those two months. Lastly, after a year of solar operation, I submitted a ticket requesting an evaluation of the overall solar system installation. The initial project had promised a production of 6290 kWh per year, and Blue Raven guaranteed two years of production. However, after just one year, the system produced only 5100 kWh. To my surprise, I discovered that they had actually guaranteed only 85% of the 6290 kWh, and I could only lodge a complaint after 1.5 years from the installation date. I deeply regret choosing this company. In contrast, a previous installation by another company in my old house exceeded the contract’s expectations, had excellent support, and encountered no installation issues. I feel thoroughly deceived from the outset.

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1 comment >
Reply from Blue Raven Solar: Hi Tadeu, upon review, we found no documentation indicating a request for critter guards before your post-installation inquiry. Consequently, they were not included in any of the installation documents you had signed, or the outlined proposal provided to you. However, I am happy to see that we were able to accommodate your request by covering the cost of the critter guard material and installation, highlighting our dedication to ensuring a positive customer experience. Additionally, I would like to clarify that your loan payments were not due until 60 days after installation, by which time your system had been energized. If you have any additional concerns, please do not hesitate to reach out to reviews@blueravensolar.com. -Maddie B.

All reviews

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Katie Brehmer | Englewood, Colorado | 03/10/2024

Great company

We had a great experience with Blue Raven. They were knowledgeable, kind, timely and responsive. We are very happy customers!

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1 comment >
Reply from Blue Raven Solar: Hi Katie, We love hearing that your experience was great! We love that the interactions were positive and you are happy with the product! If you have any questions in the future, please reach out! -Brenden B.

Anna Wise | Grand Rapids, Michigan | 03/10/2024

Blue Raven was a great company to work with. They answered all of our questions and communicated every step of the way. I highly recommend going solar!

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1 comment >
Reply from Blue Raven Solar: Hi Anna, Thank you for taking the time to leave us a review! We love to hear that the process was smooth and effectively communicated. Enjoy your solar savings! -Brenden B.

James P | Beaverton, Oregon | 03/05/2024

Perfect Customer Experience

Great experience from Sales to design, installation and interconnection.

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1 comment >
Reply from Blue Raven Solar: Hi James, thank you for your kind words! We appreciate you taking the time to leave a review. -Maddie B.

David G | Denver, Colorado | 03/04/2024

Blue Raven -- great job

Our sales rep, Jude, was patient and never pushy. He took time to answer questions and help us find information both about the solar installation and the various rebates, tax credits, etc. Installation team was professional, prompt, and thoughtful around the house. Looking forward to the utility company "throwing the switch" soon. Warm commendation to Blue Raven. David Greenlee

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1 comment >
Reply from Blue Raven Solar: Hi David, we are so happy to hear you enjoyed working with our team. Please reach out if you need anything in the future! Enjoy solar savings! -Maddie B.

HT | West Chicago, Illinois | 03/01/2024

System Underperforming, lack of customer service

The newly installed system was failing. It was disappointing to find out that the system had been underperforming for a month before I was made aware of it. Upon calling the customer service representative, they agreed upon a compensation amount and the check amount was lower than what was promised. It seems that there is a lack of consistency at Blue Raven which is frustrating.

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JN | Idaho Falls, Idaho | 02/27/2024

Solar panels house

Great service and product!!! Detailed, step by step and all we had to do was approve emails. They dealt with all the permits and installation and financing. No money out of our pocket , except in 18 mo the when we pay about $75 per month for 20 years and no other cost!

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1 comment >
Reply from Blue Raven Solar: Thank you for your 5-star review! We love seeing the positive experience that our customers have while transitioning to renewable energy! Enjoy the solar savings! -Brenden B.

Kathleen Horosinski | Orland Park, Illinois | 02/27/2024

Excellence

Thus far my experience with Blue Raven Solar has been exemplary. My initial contact was with my sales representative, Justin. He was extremely personable and gracious. He answered all of my questions and addressed my concerns patiently and thoroughly. The attic inspection was illuminating. I was so appreciative of the inspector, Julian, informing me of some issues (not solar panel related) he observed. He even provided me with photographs. I was able to address those problems immediately, thus avoiding any permanent structural damage. The panel installation crew was phenomenal! They were extremely polite, VERY respectful of property, and did not leave behind any garbage/waste. I was particularly concerned about the conduit arrangement on my house (which would be seen from the patio) looking like a spiderweb per the original schematics. When I spoke with the foreman, Erick, about my reservations regarding the visual aesthetics, he immediately understood. He made adjustments with the conduit arrangement. Now everything is tucked away in the corner and unobtrusive. I am thrilled with the result. I am excited to be reducing my carbon footprint on the environment.

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1 comment >
Reply from Blue Raven Solar: Hi Kathleen, Thank you for taking the time to leave us such a positive review! We love seeing all the great interactions that our customers have with our representatives throughout the entire solar process. If you ever have any questions in the future, please reach out! -Brenden B.

Scott | Kirkland, Washington | 02/19/2024

No problem recommending Blue Raven but need to fix a few things

Summary: A generally good experience with some very minor faults. Waiting was the worst part. 4.5 months from contract signing to power on with a little over half of that waiting for Puget Sound Energy (PSE) though not their fault they needed to come twice. Content so far 8 days into power on. Like the Enphase app though emailed reports don’t seem to be working. Found out you can login on their website and download some reports. Detailed experience below. The sales experience was pleasant. The BR sales rep was nice and on time. What we particularly liked was there no pressure to sign anything. At the end he was ready to just leave and wait to hear from us. That was a big difference from the Lumio rep who wanted us to immediately sign a contract and when we said no, we needed to get another quote, he acted surprised, gave us the puppy dog eyes, and said, “did I do something wrong”? Annoying and big turn off. Other than that, the Lumio rep was fine, though oddly we never heard from him again. The BR rep presented about solar power, federal tax credits, net metering, etc. Then he created a preliminary design, yearly power production estimate, and cost on his laptop based on a NASA satellite image program that is supposed to account for seasons and tree shadows including a 10 years of growth factor (without asking what kind of trees). One thing the BR rep did get a bit wrong was about using solar power when the grid is down with or without our generator attached (we weren’t looking to add a battery). He said we could do it but couldn’t explain how technically correctly. After many years of hearing that you can’t do that, I was skeptical. Turns out he was wrong for the proposed design for us but was correct about it now being possible with the right combination of panels and inverter (Enphase IQ8). We could have switched to another panel type to get that capability, but production would have been a little lower. We didn’t want to compromise year-round production for the occasional power outage which would likely be in the dark of winter anyway. It is possible Enphase may come out someday with a compatible IQ8X and we could switch to it. The sales rep was helpful sorting this out through their engineering dept. I blame his partial error on the company as they should have provided him some slides in his presentation to address this very common question and make it clear you have this choice. Further credit to the sales rep for checking in along the way after we signed on. After we agreed to proceed, things started quickly. A week for questions and a site survey for measurements, roof inspection, etc. Then 2 days later the final design arrived with some small changes. We approved it. Another 2 days and we received and signed electronically an application from PSE. Installation was scheduled for 3 weeks after that. “Approval to construct” email from PSE received the day before installation. The 15-panel installation went from 8:30 am to around 3:00. The crew was friendly and without issue. We had been told the conduit would be installed inside out of sight however we agreed with the installation crew that with very little attic due to cathedral ceilings upstairs we didn’t want to rip out drywall even though they would repair it. I’ll paint the conduit later to match the roof and siding. Not that noticeable anyway. 2 more days later and the city approved the final inspection. BR then turned the system on and sent an email invitation to sign up with Enphase and set-up their app. I could see in the app that the gateway was connected to our Wi-Fi and was working. For some reason however all day all the inverters though showed offline with an error message, and no power was being produced. I called BR after a few hours, and they explained the system isn’t fully on yet. Need to wait for PSE to give final approval. The phone rep wasn’t sure how the system was finally switched on to create power (electronic signal or a switch somewhere I didn’t see?). This was a bit confusing since I thought I heard that moving the system lever to “on” was only thing needed to power it up. The next two days all the inverters showed normal status in the app but then the error message returned. I called BR and they said it was normal until we are fully hooked up. I then found in the next steps PSE has sent in their approval to construct email that we would have to wait for approval from them after the final inspection to begin generating and that it could take up to 30 business days. Found out from our rep that PSE will turn on our meter for net-metering and activate the system. PSE also said to leave the system off, so I did. Two weeks after the final inspection I received an email from PSE saying they have “received your Certificate of Completion showing us your system has passed the City/State electrical inspection.” Maybe it took 2 weeks to get the paperwork into their system and the 30 days actually started then? A couple of weeks later I heard from Blue Raven and PSE gave them an ECD that was 31 business days from the final inspection. Apparently, they started the clock the business day after the final inspection? One day after that ECD PSE shows up a little after 8:00 am and says there is a problem with our system. The PSE rep demonstrates the issue, and it appears to be a bad fuse (voltage across the fuse but no continuity). And of course, he would have to come back after it was fixed. I called BR immediately and they said they would mark it as urgent to get someone there ASAP to fix it. Probably the next day but would confirm later. Blue Raven took about 3 weeks after 3 calls to come fix the fuse. Not very urgent though I gave them some slack as Christmas was in the middle of that. At the 2nd call apparently the one person who could use their scheduling tool was out and they needed to train someone else. Bad planning. The guy who finally fixed it was very helpful in answering any questions and said they’d notify PSE right away. 4 weeks and 4 days later PSE shows up on a Saturday and took about 10 minutes to do their thing. At least they were willing to pay overtime to catch up. Nice guys and apologetic about the delay. Finally, we are making power!

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1 comment >
Reply from Blue Raven Solar: Hi Scott, Thank you for taking the time to leave us a positive review! We recognize that we aren't perfect but always strive to improve, so we appreciate all your feedback and perspective on the process! We are always trying to speed up the process, especially while working with utility providers, but, we are happy that we were able to get your solar process concluded within the industry-average timeframe. Though it has only been a couple of weeks, your system has produced 139% of our estimates, which is awesome! If you have any questions in the future, please reach out! -Brenden B.

Liberty Lake | Liberty Lake, Washington | 02/16/2024

Well Done

I believe I worked with the North Idaho office. I met with Elijah at my home and he came prepared to answer all my questions on how solar panels work and how they would benefit me. Paperwork was easy to sign on line and their office was very helpful when I had questions. My first installation date was cancelled because their electrician was not available. They rescheduled for the following week. The installers showed up on time and explained exactly what they would be doing and that they would be requiring access to my electrical panel throughout the installation process. When they were done they cleaned up after themselves and even brought my trash cans in from the curb. Thank you Blue Raven. I am currently waiting to be contacted by the inspector.

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1 comment >
Reply from Blue Raven Solar: Thank you for taking the time to leave us a positive review! We are happy to hear that your solar project has been smooth and you've had positive interactions along the way. We are looking forward to completing your project so you can see the benefits of renewable energy! -Brenden B.

Kanayo Okoye | Raleigh, North Carolina | 02/01/2024

The first meeting with the Sales person was formal and nice. She did a follow up and kept me posted on the progress. Eventually, the deal closed and within reasonable time lag, the panels were installed….,a city Inspector came to see the project and okayed it…., within a reasonable period we were connected to Solar Power and we are happy with it. Thanks again.

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1 comment >
Reply from Blue Raven Solar: Hi Kanayo, Thank you for your kind words! We are glad the process was smooth and communicated clearly. If you have any questions in the future, please reach out! -Brenden B.

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Service types


Residential solar - Grid tied

Energy monitoring

Tesla Powerwall sales and installations

Enphase Storage

SunPower SunVault

About Blue Raven Solar


Blue Raven Solar was established 2014 with one goal in mind--to provide homeowners across America with a simple and affordable way to get the best solar technology. Our solar company provides homeowners with easy options to get solar all while saving every month on their utilities. Blue Raven Solar specializes in providing affordable clean energy solutions to residential customers with no upfront costs and guaranteed savings on their power bill. We offer BluePower, BluePower Plus+ and SmartStart as the most innovative solar financing products. Call us to see if you qualify!

Office locations


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Utah - Orem

1403 North Research Way Building J, Orem UT, 84097

Utah - Layton

1591 N Main Street, Layton UT, 84041

Utah - Orem

1403 N 630 E, Orem UT, 84097

Utah - Murray

448 E Winchester St, Murray UT, 84107

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Oregon - Portland

5319 SW Westgate Drive Suite 162, Portland OR, 97221

Oregon - Salem

525 Glen Creek Rd NW, Salem OR, 97304

Oregon - Portland

521 SW Valeria View Dr, Portland OR, 97225

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Idaho - Boise

50 S Cole Rd Ste #103, Boise ID, 83709

Idaho - Boise

50 Cole Rd, Boise ID, 83709

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Illinois - Hanover Park

1300 Greenbrook Blvd. Suite 302, Hanover Park IL, 60133

Illinois - Chicago

1048 West 37th Street, Chicago IL, 60609

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Colorado - Centennial

9034 E. Easter Place Ste #107, Centennial CO, 80112

Colorado - Colorado Springs

3550 Academy Blvd N Unit A, Colorado Springs CO, 80917

Colorado - Colorado Springs

5526 N Academy Blvd Suite 206, Colorado Springs CO, 80918

Colorado - Denver

3980 Quebec St, Denver CO, 80207

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South Carolina - Charleston

3251 Landmark Dr. Ste 242, Charleston SC, 29418

South Carolina - North Charleston

3251 Landmark Dr, North Charleston SC, 29418

South Carolina - Columbia

1 Harbison Way, Columbia SC, 29212

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North Carolina - Raleigh

3200 Wake Forst Suite 206, Raleigh NC, 27613

North Carolina - Charlotte

8210 University Executive Park Drive #160, Charlotte NC, 28262

North Carolina - Greensboro

2800 Lawndale Dr, Greensboro NC, 27408

North Carolina - Cary

201 Commonwealth Ct, Cary NC, 27511

North Carolina - Charlotte

8301 University Executive Park Dr, Charlotte NC, 28262

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Florida - Orlando

4507 36th Street, Orlando FL, 32811

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Ohio - Columbus

2029 Riverside Drive Suite 102, Columbus OH, 43221

Ohio - Cincinnati

5535 Fair Lane Suite A, Cincinnati OH, 45227

Ohio - Cincinnati

5535 Fair Ln, Cincinnati OH, 45227

Ohio - Columbus

2029 Riverside Dr, Columbus OH, 43221

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- Chubbuck

4860 Burley Dr, Chubbuck Idaho, 83202

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Kansas - Kansas City

, Kansas City KS,

Kansas - Overland Park

10551 Barkley St, Overland Park KS, 66212

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- Vernon Hills

200 N Fairway Dr, Vernon Hills Illinois, 60061

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Kentucky - Florence

73 Cavalier Blvd, Florence KY, 41042

Kentucky - Louisville

10503 Timberwood Circle Suite 114, Louisville KY, 40223

Kentucky - Louisville

10503 Timberwood Cir, Louisville KY, 40223

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Virginia - Norfolk

400 N Center Dr, Norfolk VA, 23502

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- Irving

2300 Valley View Ln, Irving Texas, 75062

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- Rogers

2403 W Hudson Rd, Rogers Arkansas, 72756

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Minnesota - St Joseph

111 College Ave N, St Joseph MN, 56374

Minnesota - Edina

8000 W 78th St, Edina MN, 55439

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- Portland

5319 SW Westgate Dr, Portland Oregon, 97221

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Michigan - Novi

43155 Main St, Novi MI, 48375

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Georgia - Decatur

2799 Lawrenceville Hwy, Decatur GA, 30033

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Texas - Fort Worth

2601 Scott Ave, Fort Worth TX, 76103

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Indiana - Indianapolis

3901 W 86th St, Indianapolis IN, 46268

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Nevada - Reno

1281 Terminal Way, Reno NV, 89502

Service areas


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Certifications


Better Business Bureau

Licenses


Colorado Electrical: EC.0100877 Florida BRS Field Ops, LLC Blue Raven Solar, LLC CGC1522748 EC13008816 Idaho Electrical: 029472 Contractor: RCE-46825 Illinois Electrical: 17-0190 North Carolina Electrical: 14977-U Oregon Electrical: BCD C1214 Contr

Contact Blue Raven Solar


Location pin
Head Office
1403 North Research Way Building J, Orem UT, 84097