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Baker Electric Home Energy have an average customer reviews score of 4.78 which is higher than the average customer satisfaction score on SolarReviews. This indicates that on average more people who buy solar power from this company have a positive experience compared to the average solar panel company. On the left of this profile page you can get more details on things such as customer service, quality of the sale process, advice given by their sales representatives, whether they have sold good quality products and services and whether they have helped their clients save money in the long term form their solar energy system
If you visit our solar power system cost page you can see solar panel cost for some of the solar power systems that Baker Electric Home Energy has installed. You can also compare Baker Electric Home Energy prices to other solar installers by entering your details into the solar panels cost and savings calculator at the top of this page.
Latest Baker Electric Home Energy Solar Reviews
The whole experience with Baker has been excellent starting with Eric Ramirez my sales representative. I did a lot of reviews on solar companies and panels. Baker had great reviews across the board. Very fair price and walked me through the entire process. Eric didn’t paint any false pictures of how long the process would be. It is a long process but it was completed right when he told me it would be. The installation team was also very professional and did a great job and left the site cleaner than when they arrived. I’m very happy I chose Baker and would highly recommend them and especially Eric Ramirez and his professionalism and no pressure sales technique as well as his complete honesty and transparency of everything solar.... read more
I would like to start by first saying I had almost 10 different solar companies come to our residence for quotes. Baker was by far the most professional and it definitely was the least pushy when it came to selling their product.
From start to finish, I was kept in the loop And nothing was a surprise during this process. For several reasons I chose Baker electric and I am extremely happy that my wife and I picked them.... read more
Steve was amazing. Spent a couple hours explaining how the system works. Going over my electrical usage for the year to system size my solar . Baker Electric was courteous, professional, knowledgeable, and installed a high quality system which was competitively priced. The installers were clean and thorough (even had their own porta-potty ). They did not add any expenses and kept their word throughout the process I would recommend them to friends and neighbors. They stayed in touch throughout the entire process.... read more
Latest Baker Electric Home Energy Solar Complaints
I contacted Baker Solar Electric In 7/16 and met w/ their Sales Person. We discussed our current and proposed projects at length. We advised him we're immediately installing a new electric heating/cooling system and a electric water heater. The Salesperson told us they had designed a system to meet our current needs and had been over designed to meet our proposed project. He also stated we could add additional panel as some of our projects were projected in a 2-5 year plan. We purchased the system for 28,500.00. Turns out we received our first "true up" bill for $1200.00. We contacted Baker and they say the system is underdesigned by 50%-77% and want us to purchase a second system for over $23,000.00! My neighbor purchased at the same time and is having the same issue. They've told them they must purchase a second system after having the system 1 year. Buyer Beware!... read more
Baker's sales person was very knowledgeable and courteous. The reason why I would nor recommend this company is for what we have experienced after our contract was signed. baker dragged their feet in providing the necessary paperwork to the credit union for loan approval. We had to contact them to push for the installation day. Once the day was set, the installation was done fast and the crew was very nice. Our only disappointment was dealing with the people at the office and their lack of communications skills, like not returning phone calls or messages.... read more
The customer service/inside sales guys I have been talking to have been nice enough. Unfortunately the one I spoke with initially kept confusing my territory with SDG&E. I have SCE and he kept apologizing saying he just didn't know certain things for sure since most of their work is done in SDG&E territory. A big red flag unfortunately. Another customer service rep followed up within a few days with a quote but they just didn't instill confidence. Have received quotes from other solar companies and so far the big one with reps in Home Depot have been the most knowledgeable and patient given mine is not your typical install.... read more
What Baker Electric Home Energy say about themselves
At Baker Electric Home Energy we design and install renewable solar and energy storage systems for residential homes, commercial properties, and utility-scale projects in San Diego, Riverside, San Bernardino, and Orange Counties.
Founded in 1938, Baker Electric, Inc. is a closely-held corporation under the leadership of fourth generation family members.
It provides comprehensive pre-construction services and the planning, coordination, design/build, in-house electrical engineering and project management of any size project from initial design to follow-up maintenance.
Baker Electric’s team of experts also specializes in commercial and utility-scale solar. Their residential solar arm, NB Baker Electric, Inc., dba Baker Electric Home Energy, designs, builds and installs solar power systems for homeowners across Southern California.
Accreditations & Affiliations
Licenses
C-10 Lic. # 858088
Other Industry Associations
ASESSEIASEPABBBNABCEP
Service Types
Residential Solar Electric
Commercial Solar Electric
Solar Hot Water (Thermal)
Solar Pool Heating
Energy Audits
Storage
Energy Monitoring
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Service Areas
California
Baker Electric Home Energy Reviews - 63 Reviews
Solar done right
Type: Residential Electric
Reviewed: 08/09/2018
The whole experience with Baker has been excellent starting with Eric Ramirez my sales representative. I did a lot of reviews on solar companies and panels. Baker had great reviews across the board. Very fair price and walked me through the entire process. Eric didn’t paint any false pictures of how long the process would be. It is a long process but it was completed right when he told me it would be. The installation team was also very professional and did a great job and left the site cleaner than when they arrived. I’m very happy I chose Baker and would highly recommend them and especially Eric Ramirez and his professionalism and no pressure sales technique as well as his complete honesty and transparency of everything solar.... read more
Solar system review
Type: Residential Electric
Reviewed: 08/06/2018
I would like to start by first saying I had almost 10 different solar companies come to our residence for quotes. Baker was by far the most professional and it definitely was the least pushy when it came to selling their product.
From start to finish, I was kept in the loop And nothing was a surprise during this process. For several reasons I chose Baker electric and I am extremely happy that my wife and I picked them.... read more
Thank You Baker Solar!
Type: Residential Electric
Reviewed: 08/02/2018
Steve was amazing. Spent a couple hours explaining how the system works. Going over my electrical usage for the year to system size my solar . Baker Electric was courteous, professional, knowledgeable, and installed a high quality system which was competitively priced. The installers were clean and thorough (even had their own porta-potty ). They did not add any expenses and kept their word throughout the process I would recommend them to friends and neighbors. They stayed in touch throughout the entire process.... read more
Outstanding Service!
Type: Residential Electric
Reviewed: 08/02/2018
Every person we dealt with knew their job, was friendly, and helpful. Like others have reported, our monthly electric bill is now only about $10! Thrilled we went solar with Baker Electric!... read more
Should not have waited so long
Type: Other
Reviewed: 07/28/2018
Our last electric bill was just over $10.00! This system (Using Sun Power panels) has been (as it should be) flawless. We delayed putting in solar primarily because the technology was moving ahead so fast. Well, we finally decided to put it in when out summer and winter electric bills came between $200.00 - $300.00. Yes, it is not installed for free, but the saving are immediate. I got quote from 3 different solar companies and all 3 had the same data to work with. Baker was, by my estimation the most professional and least expensive with the equipment I chose to use. Because the roof was 34 years old I also had them coordinate with the roofer during installation. All went extremely well. The roofer said to have them come on a certain day, I coordinated with Baker. They came and had the installation done, up and running in one day - after they had been on the roof to put in mounting studs. Baker has followed up and I would like to point out, and a shout out for Brian Bastien as our sales rep. I could not recommend him more! And thank you Baker! Terry... read more
A World-Class Company
Type: Residential Electric
Reviewed: 07/28/2018
I spent months researching solar panels, inverters, mounting systems and companies. I chose Baker primarily because they are a local company and Baker offered the products that I preferred. I was quite impressed with the professionalism and knowledge of the Sales Consultant, Brian Bastian and during the sales presentation, I became confident that I would receive the pre and post-sales service that I expect. The entire experience was flawless; from the sales presentation to go-live, every encounter with the team of professionals at Baker was simply outstanding. I encourage you to consider Baker for the highest quality products, sales, service and warranty in the industry. I am extremely happy with my decision to select Baker as my solar energy provider and three (3) of my friends/family (and counting) chose Baker too and they are also highly satisfied. To me, Baker Electric Home Energy is a world-class company!... read more
Baker Elect Solar installation
Type: Residential Electric
Reviewed: 07/27/2018
I've been avoiding putting Solar panels on my roof because I didn't want to deal with the sales people. Last SDGE rate increase came along and I had to deal with it.
Baker Electric was recommended by friends. I called Brian our Sales Rep and he was a pleasure to deal with. Straight shooter. The install was painless and the quality of work was outstanding. The guys doing the install were EZ to deal with and very efficient. The price was competitive with other companies.
Reputation is everything to me as I've run or owned a business for over 55 years. When SDG&E came out to do final inspection on the power panel etc, the guy was not in a good mood. When he asked who did the install I told him it was Baker Electric. His entire mood brightened and he said, "Thank God, I'll sleep well tonight." That's when I knew I made the right decision in using Baker Electric for my Solar install.
I have recommended them to friends and family and they are very pleased with the entire process.
Financing was a breeze and I thank Baker Electric for their recommendation of SD Metropolitan Credit Union.... read more
Baker did our residence for solar
Type: Residential Electric
Reviewed: 07/26/2018
Couldn’t be happier w our solar. Baker did the perfect turnkey and with our clay tile roof that many companies shyied away from. Not these pros. Brian was our rep and was awesome. Everything was as promised. No surprises. And on top of it all they were as competitive as the lesser priced firms.
-Al b. Former Healthcare CEO... read more
Thankful we got solar!
Type: Residential Electric
Reviewed: 07/26/2018
We have had solar for about two months now and very grateful that we got it. It's allowed us to use our A/C during the heat, with no hesitation. We also bought an electric car, and our now driving around without needing to buy gas. We love having solar.
Baker Electric has the best employees and each step was a success. We would recommend them and would use them again if we ever move.... read more
Very Unsatisfied
Type: Residential Electric
Reviewed: 09/28/2017
I contacted Baker Solar Electric In 7/16 and met w/ their Sales Person. We discussed our current and proposed projects at length. We advised him we're immediately installing a new electric heating/cooling system and a electric water heater. The Salesperson told us they had designed a system to meet our current needs and had been over designed to meet our proposed project. He also stated we could add additional panel as some of our projects were projected in a 2-5 year plan. We purchased the system for 28,500.00. Turns out we received our first "true up" bill for $1200.00. We contacted Baker and they say the system is underdesigned by 50%-77% and want us to purchase a second system for over $23,000.00! My neighbor purchased at the same time and is having the same issue. They've told them they must purchase a second system after having the system 1 year. Buyer Beware!... read more
Dynamite Performance
Type: Residential Electric
Reviewed: 09/22/2017
Our Solar introduction, installation and ramp-up went seamless, beyond our wildest expectations.
Eric was super knowledgeable and informative and was able to even answer my feeble questions, including my wife's poignant financial inquiries.
No questions were left unanswered and we signed on the spot.
I continue to pester Eric with my occasional remedial solar mind warps.
I had prior dealings with Baker and knew they had a great reputation, a spotless integrity and could be counted on to perform a professional job.
Debbie and Angela kept Mary and I up to date on the progress of the project, who, what and where questions were all addressed in a timely manner. They were always helpful and patient with our customer service requests.
Ramon and our construction and installation team were beyond compare. From trenching to foundations, to assembly and wiring, to final hook up, energizing and inspections, all of Baker's Team thoroughly impressed the Jones' family in Borrego Springs.
Mary and I are convinced, that there are others at Baker that deserve our thanks, to them, a hearty congratulation, on a job well done!
Locals continue to ask about our ground mount system and we are more than pleased to reference the extraordinary firm that installed our solar system.
Remaining Sincerely,
Steve and Mary Jones... read more
Great Experience with Baker
Type: Residential Electric
Reviewed: 09/22/2017
I talked to at least half a dozen solar installer before deciding on Baker. Eric, the sale rep, was knowledgeable, courteous, and responsive. He is a big reason why I decided on Baker. After agreeing to move forward, the team at Baker were professional and dependable. The one hiccup and surprise is the requirement to do a roof underlayment reset in order for the roof penetration warranty to be effected. That increased my cost by another 35%, which I didn't expect and wasn't planning on it.... read more
Pat
Type: Residential Electric
Reviewed: 09/22/2017
It may not have been the cheapest way to go with Baker Electric; however, it will be down the road. Everyone in the origanization was beyond professional. Everything was done timely, even when a septic leach field had to change the installation from a ground mount to roof they did the work, without extra costs. I just loved my sales person Eric who was more informative than any I had interview, 10 at least. The workers who did the intallation were knowledgeble, on time, completed their jobs on time, & were very courteous to us and our property. Not to forgot Debbie from the office, who kept me up to date when & what was happening along to the process from installation to inpections to turning the solar on. Even months afterwards, she has even been there to answer my dumb questions. I am very tight with my money, but I would do it all over again with Baker Electric Solar, thank you for being so professional, & my solar panels are working beautifully. I look at the output the panels are doing several times a week, & I am a happy person. I like sticking it to SD Gas & Electric.... read more
A Terrific Experience
Type: Residential Electric
Reviewed: 05/06/2017
I recently contracted with Baker Electric Solar to install a Solar system for my home. The sales representative, Eric Ramirez, was very professional, consultative and he clearly understood the industry which made the sales process enjoyable. The next step with Baker was installation and the team was also professional and they did exactly what they proposed to do. The installation was completed on time and it was executed with the level of expertise I expected from a reputable company like Baker. I strongly encourage you to reach out to Eric and Baker if you are considering a solar system for your home.
John... read more
Solar
Type: Other
Reviewed: 08/08/2016
Baker's sales person was very knowledgeable and courteous. The reason why I would nor recommend this company is for what we have experienced after our contract was signed. baker dragged their feet in providing the necessary paperwork to the credit union for loan approval. We had to contact them to push for the installation day. Once the day was set, the installation was done fast and the crew was very nice. Our only disappointment was dealing with the people at the office and their lack of communications skills, like not returning phone calls or messages.... read more
50 days from Signed Contract to Operating
Type: Residential Electric
Reviewed: 07/17/2016
Very pleased with Baker Electric and their entire crew
Just finished having them install a 12 kW system. It was operating within 50 days of signing the contract - and this included two major holidays (Memorial Day & 4th of July)
This was a cash purchase on a house I plan on living in for a very long time. I was looking for a QUALITY installation - equipment and workmanship.
Baker uses a 'double flashed' roof mounting system (QuikMount PV) that a highly recommend to avoid any roof problems. These guys really know what they are doing and they are not afraid of roofing. I had (5) 'dormer' type attic vents and several plumbing stacks that needed to be moved. I hate the "SolarCity" style installation where they place panels all over your roof because something is in the way.
Baker showed up every day (4 day install) on time and got it done. They also cleaned up each night after they were done for the day. They relocated the plumbing vents and changed the vents to the flat "O'hagin" style. No exposed conduit on the roof - it is all in the attic. I have a short run of conduit down from the 2nd floor to the attic over the 1st floor - but everything looks great.
First rate job at a great price - I highly recommend them... read more
Baker Electric Solar
Type: Residential Electric
Reviewed: 06/22/2016
Amazing solar company. They worked with me and my budget and came up with a great and sharp looking system. Their staff and installers are friendly and professional. I had a great experience with Baker Electric Solar and they've also been around a long time!... read more
SOLAR INSTALLATION REVIEW
Type: Other
Reviewed: 08/06/2015
Baker Electric Solar was an absolute dream team to work with and install our solar system. Every member of the Baker team from sales , to the project coordinator, to the installation team were extremely friendly, knowledgeable and responsive to any question and procedure. Our solar project was flawless from inception through completion with no modifications, surprises or delays. All schedules were spot on to the exact date and time promised. We have dealt with several contractors in the past and Baker Electric Solar is probably one of the most professional and outstanding companies we have ever worked with and is hands down highly recommended for solar or electrical needs.... read more
Solar power at last!
Type: Residential Electric
Reviewed: 07/29/2015
I have wanted solar power for decades. There's a song with a line in it " turn off the fire and turn to the sun".
It just makes since in so many ways.
I'm glad that I choice Baker Electric for our solar system. They were very professional from the star.
The two inspectors that came out here, county and SDG&E, were pleased to see Baker Electric did the job. They told us they are the best most reliable company out there.... read more
Very Happy
Type: Residential Electric
Reviewed: 06/13/2015
My husband worked in the solar industry in Australia so we knew what we wanted. An friend recommended Baker Electric Solar who made it simple - without the pressure. Top quality product, great installation from trusted company and a host of finance choices to choose from. Now we are no longer paying $$ to SDGE and are very happy with our system. Heard our friend will be getting a referral fee which is great. Them recommending Baker helped greatly. I will be referring others!... read more
