Ambia Solar

Solar Installations

The crew followed through by giving us a review of what they were going to do, great installation, clean up and walk through when done. I highly recommend this crew! Thanks for a perfect job!!

Horrible company

I’m currently sitting here with no power, even though the sun is shining! I’m charged an extra $3+ more every month, than the salesman quoted me. I was charged an extra $18 the first month, which they said was my fault for not signing up for autopay fast enough, even though their system wouldn’t let me sign up earlier than I did. The install team left trash all over my yard. When I asked the salesman for a number to call and complain, he gave me a number that no one ever answered. Overall, this has been a nightmare! If I could have them remove the whole deal, I would!

Seems like expectations met

The people of Ambia are skilled professionals. They were conscientious from start to finish.

Professional Solar Powers

Really smooth process for the most part. Had some delays with roof materials and some other things. Day of Install was smooth and the crew was excellent all around.

Misleading Practices and Unjustified Cancellation Fee

I had an extremely disappointing experience with Ambia Energy, particularly involving Scott Thurgood and Jeannette Quevedo. After signing an agreement with Ambia, I communicated with Scott Thurgood via email on May 29 to cancel the installation. Despite this clear and documented communication, I was later sent an invoice for a $492 cancellation fee, claiming the cancellation came too late. Jeannette Quevedo, copied on these emails, chose to pursue this fee instead of acknowledging the timeline and the good-faith effort I made to cancel appropriately. Ambia’s actions feel like a bait and switch. There was no follow-up from the company prior to their scheduling attempt, and the aggressive pursuit of a cancellation fee just days after my cancellation request is unreasonable and misleading. It gives the impression that Ambia's process is set up to trap customers into penalties. I made multiple attempts to resolve this matter fairly and directly with Ambia, but received no accountability. Their approach reflects poor business ethics and a lack of transparency. I would strongly caution others before entering into an agreement with this company.

Professional Service

We found Ambia to be very informative and transparent in our initial meeting. They were even able to quote additional necessary electrical repairs we needed and add them to the financed cost in the first meeting! We met with another company previously and we found out later that the pricing inflated dramatically after the survey process. We ended up working with Ambia, and the process was very fast from start to finish. Our project manager kept us up to date with the process on a weekly basis, and we received good communication from Ambia when it came to scheduling the installation. The process took about 4 weeks from start to finish, our township causing the biggest delay on permit approval. Installation ran very smoothly and the team that did it was very responsive! They made sure to walk us around to show their work and also showed us how each part of the system worked, which was a big help. All in all Ambia was a great company to work with, we are now fully energized and are building credits as I type! I would definitely recommend them to anyone in my area.

Knowledgeable Team

We had an incredible experience working with Ambia Solar here in Michigan. From start to finish, their team demonstrated deep industry knowledge and a true commitment to helping us understand every aspect of the solar process. What stood out most was the patience and professionalism shown by our representative, Jake. Jake took the time to listen carefully to our needs and concerns, answering every question without rushing or overwhelming us. He never once pressured us into making a decision—we genuinely felt he was focused on what was best for our family and home, not just making a sale. That kind of integrity is rare and so appreciated. If you’re considering solar and want someone who will guide you with expertise, respect, and zero pressure, I highly recommend Ambia Solar—and especially Jake. They made a complex process feel simple, empowering, and ultimately exciting. Thank you, Ambia Solar

A++++

Absolutely amazing experience. The reps were knowledgeable, kind, and courteous. They were not pushy and allow us to make an educated decision based on the information they gave us. No hassles and everything was exactly how they said. I would highly recommend anyone thinking about solar to talk to this company. We’ve had others come over, and literally had to ask them to leave. 100% professional! I give them an A+. Thomas

Lots of Options

I’ve sat with several companies to get quotes cause I’ve always wanted to have a solar system, Ambia was the first one not to push one specific way, he showed me the ownership route, the “lease/ppa” option and battery vs no battery. Literally felt like i had complete control to essentially order everything i wanted, exactly how i wanted it. Idk if i just got a good egg, but even when i called in to ask about estimated install dates, i got right through and was given pretty realistic install estimate. I worked with Trent Hatch, who I believe is one of the managers of the branch here in Pittsburgh. But, really after meeting with 4 other companies, (none of them terrible) it was just the easiest, chillest one of em all.

Generally pleased

I had someone knock on my door, can’t remember who it was, and they told me about a new program that DLC was offering to reduce my electric bill. I was skeptic so because I’ve been scammed in the past with suppliers like clean energy but he explained that this was different. I decided to meet with them to learn more information and honestly surprised by how much they saved me with Solar. Still waiting for them to come install the panels but heard back that we have project acceptance so excited for that. Joseph Patterson is the manager of our project and so far he’s made the process go by smoothly.

When the door to door salesmen came, I informed them that I was in the middle of getting my house refinance, and that if he had a card, I would call them back afterwards. He persuaded me to talk to a sales rep. Who I also informed that I could not have solar installed until after I was completely refinanced. I told him it would probably be best if I waited until after the refinancing actually took place. He persuaded me into signing this contract saying that it takes a while until they can actually be installed. And if I needed to push it back until after the refinancing paperwork was signed there would be no issues. Well, right before I was going to sign my paperwork to refinance my house. They were ready for installation. Days before I was supposed to sign my paperwork i was told I needed to wait 6 more months untill I would be able to refinance. I reached out in 6 texts tryn to let them know. I was told that it would be considered a cancelation and there would be fees. Those fees are over $1k incase you were wondering. I didn't plan on canceling i do intend on getting solar once I am completely refinanced. It will not be with this company!!

Great Program

This was a great opportunity and wonderful people to work with!

Exceptional

Matthew sat with us for about an hour and went over how everything works and gave us a quote and what to expect. Their office people kept us in the loop throughout the process and we were installed in just under 2 months. We are seeing the results in our DTE bill already!

Everything was fine with the install

Great company

Great experiences with Ambia. Very upfront and honest.

Poor communication and bad customer service

Like others on here I had to constantly stay on top of them. There was terrible communication from the home office and I had to fight them every step of the way. The installers they used damaged my shingles and gutters. It took months of fighting with them to pay for the repairs. It took months to get all the steps completed and once it was done, more time jus to be able to turn it on. The worst part was the email I received from Ambia congratulating me on qualifying for Xcel Energy's Solar Rewards program and they would be happy to help me apply for it. Turns out that has to be done before the project is completed, so I missed out on money because they dropped the ball and waited too long. I wish I had never worked with Ambia. There are so many companies in the market that would have done a better job. I will never refer anyone I like to Ambia Solar.

DO NOT buy solar panels from Ambia. Their salespeople, specially Oscar Armella will tell you lie upon lie to sell you their product. Then once you agree to move forward with the panels, you will be amazed to find that what he told you was 80% lies. To make it worse after the install he won’t return your calls or texts and his worthless company backs him up. Totally fraudulent sales people. Stay away from Ambia please!

Not Communicative or Professional

I would not recommend Ambia as a company. I’ve had to self-advocate every step of the way to get any amount of communication. They routinely left me out of the loop with project complications. They also told me my system was installed when it was not completed until six months later due to the master electrician no longer being part of the company. During the installation, they left my house damaged and dirty. I will not recommend this company to anyone. I am currently awaiting a response to an email I sent 11 days ago, even with the additional follow-up I sent five days ago.

Junk system, all calls, emails, and letters ignored

What I purchased: 34 panel 13.6 kW system for $63,000. What I got: 33 panels, a hole in my roof with water damage, wildlife invasion, grey concrete smeared on my white stucco as a "eh, good enough" repair, dozens of ignored text messages, emails and phone calls trying to resolve these issues. After I spent 7 months waiting for install to start and then 9 months paying the bill while being ignored before the part of the system that was installed was finally activated. And of the 33 panels that did get installed, 1 is basically decorative, with a total output of less than half of any other panel, and a second that's try, but if it gets to a full half of what the others produce it's having a good day. And a bonus: a letter written by an attorney demanding Ambia complete the contract and come fix what they broke. But Ambia ignored that, too. Didn't say "no", just didn't respond. They've got a slick sales process with charismatic people who will say anything but do the bare minimum. I'm sure the response will say something along the lines of "contact us at whatever@whatever.com" or call us at "1-800-WEFRAUD" or something, but since that didn't work the first the first 30 times I tried it, I'm going with another approach... Complaints filed with Utah AG, Colorado AG, Colorado DORA, Utah DORA, and the BBB, cause "why not?"

beautifully don

on time,, no trash, and a full explanation of the syste

Work completed in a timely manner

From the start to finish my solar system was installed in 37 days and passed all permits and were already saving money

Poor customer service

We had our system installed in mid July 2024 and it was operational in mid-August. AMBIA was very communicative to get documents signed, payments made, and the install scheduled. Our install went mostly fine - friendly people, done in day. We first noticed a problem on September 29, 2024, when we had our first rain during a long drought season. We had a leak through our roof under one of the brackets for a panel. We reported the problem per our warranty, including photos and a formal letter. It took them two weeks to get someone out to look at the damage, find the hole in the roof that needed sealed, get a team out in a couple days after that to seal the hole. However, the damage to the house still has not been repaired and we continue us to see water leaks from the soffit down the side of the brick in that same spot. We have reached out to AMBIA multiple times since then, sent them more photos, and we have received one email back that their “field service team” is handling issues as promptly as possible. That was November 11, 2024. It is now December 12, 2024. I have sent two emails in that time with no response. We will apparently have to go through our insurance to get AMBIA to honor their warranty. We have had several other people in the neighbourhood ask to talk to us about our solar installation. We love that we are generating electricity and it has lowered our bill. But we would not recommend going through AMBIA to anyone.

MISLED & SCAM ARTISTS

I would never recomend to anyone to purchase these solar panels from Ambia based on the door to door sales process. I was lied to/misled on several key factors during the scam of these solar panels. I explained that these panels would not be good for my situation because I was planning to sell my house in the very near future and I didn't want any impedements during this process. I was told it would not impact us from purchasing a new home by the scamperson. I told the scamperson that I could not have a any loans that would show up on my credit because of my upcoming new home purchase. I was told it's not a "real" loan and it won't show up on your credit! That was a lie, it most certainly shows up on my credit and has caused me difficulty in trying to secure a mortgage. I also asked what happens when we sell the property. I was also told that when the property is sold, the panels are transfered to the new owners. It is not that simple, the new owners have to apply for credit to secure a loan to purchase the panels. What if their credit is tapped as a result if the home purchase? The process is not as simple as the scamperson made it seem! Prior to agreeing of an installation date, i called my scamperson and told him that we were definitely moving and would be selling our home. There was no need to proceed ahead with the solar panel installation because we would not be there to enjoy the potential savings benefit. We were told that we should still move forward because these panels would increase our property value based on Ambia's previous history of sales. We were also told again there would be no issues transferring the panels. Based on the sincerity if the scamperson i agreed to the installation. It was only after the installation that i found out about your convoluted transfer process. Interestingly, i asked multiple people from Ambia about the sale agreement/contract and I was told they didn't have access to the contract/sales agreement. How can a salesperson sell something without the capability of providing the customer with a sales agreement? Well, i finally got the contract and I'm sure you know already I got it after the period to cancel the contract! So now I'm stuck paying for panels that I really didn't want because of impact to my move. I will attempt to sell my property and get someone to purchase these panels and never ever consider solar panels again! This has been a nightmare and I didn't come knocking on your door asking for this trouble. This has clearly impacted my credit and ability to secure a mortgage! It is clear that you train scampeople to take advantgage of consumers that have no knowledge of the solar panel scam. If there was some legal action that I could take, I would certainly do so to get from under this scam! Sincerely, Shawn Hopson 412 719-4120

HORRIBLE

DO NOT LET THESE PEOPLE SCAM YOU...I was sold a system that was promised to produce 127% of my power needs,it has never done better than 60% . When I complained to Ambia Solar their only consolation to me was that salesman no longer works here. So my reward for choosing Ambia is a 70 dollar reduction in my power bill and 185 dollar increase for the crap solar panels on my roof.

Ambia Solar

Not impressed with this solar at all. Our AEP bill went down but the solar bills make up the difference that we were paying AEP. We should not have proceeded eith this. Disappointed