8MSolar

Exceptional experience

I had a great customer experience with 8MSolar, from the initial sales meeting, throughout the project with frequent updates, and the installation and certification. The people are great.

Took care of ALL the details.

We're very glad we went with 8MSolar for our home. They were competitive in their pricing and very thorough and detailed in what they would provide. Communication was excellent and always courteous throughout the entire process. This exceptional team clearly knows what they are doing.

Best Solar team around!!

Scott and his team was able to give me solar option I wanted. Walk we through the whole way of the project. They are professional and knowledgeable in what they do. The best around in NC!

Excellent Solar company

I chose 8M for my solar project based on my neighbor’s experience with them and their competitive bid and presentation. The project was completed in a professional and timely manner. Their staff were friendly, well informed and all aspects of the project were well coordinated. Communication was excellent. There were 3 separate price revisions from the original bid due, according to 8M , to product availability. Overall very satisfied and would absolutely recommend you include them in your decision making process.

Excellent Customer Service

I had my system installed by 8M Solar and was extremely impressed by the professionalism and installation of my system. The communication was great throughout the entire process. I would recommend 8M Solar to my friends and neighbors based on that alone. 8M Solar, once again, exceeded my expectations. I had to have my roof replaced therefore I needed the panels removed and reinstalled. I called Sal and explained the situation, he had the panels down on Monday and back up 2 days after the roof was completed. My panels were off a total of 7 days. My neighbor, who used a different solar company, had to wait 6 weeks to have the panels reinstalled, I appreciate 8M taking care of me when other companies are focused on getting new jobs and not taking care of existing customers.

Great Customer Service

8 M solar did a great job earning our trust. Their team was patient answering all of our questions and made sure we had a good understanding of what the process would involve. From start to finish, each point of contact was accessible and very responsive.

Great team

We chose 8M through a neighbor, and are really pleased. The sales and install team were very thorough and really helped walk us through every step of the way. Truly glad we went this direction. We would recommend them to any of our neighbors and friends.

Loved it!

Installed my solar panels through 8M. Loved it! My project manager Sal is on top of things and keeps me informed every step of the process. Installation crew knows what they are doing - completed the installation in a single day! The appearance of the panels also looks wonderful. My neighbors gave high complements.

A great company to work with!

I highly recommend this company. They were great throughout the entire process. The communication was great. I did a lot of research and interviewed several companies. I am glad I went with 8M!

great service great communications.

After vetting many companies thru the Energy Sage app, I decided to hire 8M Solar, a local company out of Cary, NC. I was very happy w the whole process. At each step, from sales, financing, contractor implementations; to suggestions navigating HOA- 8M provides timely, professional advice. Even when I ran into some hiccups, w my solar loan, they were able to provide advice and assistance. The installation process was seamless, and the follow up was quite thorough.My only issue was that at the very end of the process they did a walk thru w a newbie that wasn’t quite as informative, but his boss showed later up to help him out. This is a little quibbling, since you can’t train people with a real life internship. Great company, highly recommend!

The Solar Company

Absoultely the dream team to work with - if you are going to go Solar (and you should..). 8M Solar professionals - Salman, Shahzaib, Usman, Luke, Brett et al are second to none and made the whole process extremely smooth and seamless. You are totally sheilded from all paper work and bureacracy that needs to happen behind the scenes. After installation, they have been very responsive to all the queries/questions and working with Duke to resolve issues including successful applying for Duke Rebate.

Knowledgeable with a smooth process!

It was a pleasure to work with 8M Solar. We had solar panels installed on our house and it was one of the best experiences I have ever had working with a contractor. Their expertise and knowledge is second to none. The process was smooth from start to finish.

Very professional, very helpful, and very effective

I was referred to 8M by a friend, and I've been very happy working with them. They've put a lot of care into helping me decide on the right system, and it's working great for me. I didn't have to fill out a lot of paperwork, and I never had to deal with the power company or local government. The whole project ran on schedule, and there has been very good communication throughout

Patient, flexible and service oriented! :)

We had a 12.24 kW solar panel installation performed by 8MSolar, and we could not be happier with the experience. Ours was a fairly large system for a residential install (34 Solaria XT 360 panels with SolarEdge optimizers and inverters and IronRidge rails and mounts). The price we paid was very reasonable compared to prices I have seen for similar installations on the market, and with a rebate from our local power company that 8MSolar helped us apply for, the payoff period for the whole system was brought down to a very reasonable time frame (estimated about 12-15 years). Because this installation occurred at the same time as we re-roofed our house, it was an especially complex process with several long delays on our part as we had to pick a new roofing material (our old cedar shake roof was rapidly degrading, so we took the opportunity to replace it with CeDUR artificial shakes), select a roofer, and then wait for our roofing materials while the factory caught up with back orders caused by COVID pandemic related delays in production. 8M had to coordinate with our roofer and our shake manufacturer in addition to the usual electricians, inspectors and utility personnel. The employees at 8M were gracious, helpful and accommodating throughout the entire process. The service of their personnel was first class, and the quality of their installation was also first rate. I would note three things that anyone considering putting solar panels on their roof should consider: 1) If you have a non-conventional roof (basically, anything which isn’t asphalt shingles) make sure you have a knowledgeable roofer inspect your roof prior to contracting with a solar contractor. A well intentioned solar contractor may not recognize the signs that your old roof may not hold up well during the installation process. In our case, 8M’s roofer recognized a problem with our roof that we were not aware of. Further inspection of the roof resulted in a decision to re-roof the house before proceeding with the install. I was very pleased that 8M brought this issue to our attention, because we were not aware of it and I think other contractors would have just gone ahead and done the installation so they could get paid quickly. 8M alerted us to the problem, and then gave us time to fix it properly. They even coordinated with our roofer and shake manufacturer to optimize the installation vis-a-vis the new roofing material. They definitely went above and beyond here! 2) If you live in an area with lots of natural wildlife, consider adding critter screens to your installation! A bird moved under our panels within a week of installation. It was noisy as heck at night, and there was concern it might damage the wiring. 8M came back on a weekend to get some very discreet screens installed (SolaTrim), and we have been critter free since. 3) Be patient. Solar installation companies are in high demand (that's a good thing!). Having the right frame of mind definitely helps!

Outstanding experience

8M Solar was helpful and efficient from the beginning of the process to the completion of the project. Even following completion they are very responsive to any questions or concerns. Highly recommend them!

Pleased throughout the process!

From the time we started getting quotes until Duke installed the "two-way meter", we were supported by 8M. Even with a pandemic, we met virtually with the sales person who did numerous iterations due to the education and question-answering they did. We started our with yard install only to have our roof-mount without holes done. They identified a serious roof issue that would have been a crisis had they not discovered it. We are thankful for their product and service.

Thorough and Professional

I had several quotes on a solar system for my house. By far, 8M solar had the most knowledgable salesman who took the time to review my house layout in person, and to insure I understood all aspects of the quote. Because of the extensive knowledge of the sales person and answering frequent phone calls I had, I decided to go with 8M. The installation design and layout was well thought out. Having been a consultant for large utility plants, I was particularly concerned the wiring was up to professional standards. My installation was done to my satisfaction, and I have to say I m picky when it comes to wiring. I found the staff prompt in returning calls, and on-time when scheduling work to be done. They also completely handled all necessary permits, state and local nd those required by the power company. I also inquired about extra equipment I was going to purchase and their response let me know they were not there to make as much money as they could, but truly cared that I was getting the most bang for my money I spent. I feel confident in recommending 8M to other residential owners and professionals needing a reliable and solidly designed system. These guys can get the job done;

Competitive pricing, professional work and awesome customer.

8MSolar did excellent work in installing Solar panels at our home. They gave us the best price, were very professional, and did everything on time. But best of all is the customer service during and after the work is done. They not only kept us informed of the progress but continued to follow up after the work was completed and made sure everything is working well.

recent installation

I received 2 quotes and chose 8M Solar and asked a friend who has experience installing commercial systems to give me his opinion. Based on price & materials 8M used and the fact that they were local, he thought they would be an excellent company to work with. My system was installed in a timely and professional manner. There was some confusion about financing and I would not recommend the company 8M suggested. The tax credit & possible Duke rebate made the explanation of how the financing works extremely confusing. I've had numerous home mortgages over the years and trying to understand the solar financing was beyond frustrating. I finally worked it out but only after many phone conversations. I'm able to monitor my daily use and in the 4 weeks since installation I've saved $14, hopefully once Duke installs their meter it will be even more. I would have given 8M 5 stars if it weren't for the financing confusion.

Pleasant process to get a solar system

I didn't know much about a residential solar system and how to get one installed. I learned some basics from EnergySage website and received 4 bids at their website including 8M Solar's. I also contacted several other local solar companies. Bryce from 8M was very clear about the processes, system size, solar panels, rebates/tax credits, and pricing for various options. After comparing 8 bids for a same size system, I choose 8M that offered the latest model panels and explained the steps and timeline of getting the system installed. They followed it in a timely fashion. Installation was done very professionally and in less than 8 hours. I have been using the system for a month now and very happy with it! It was pleasure to work with Bryce, Sal, Luke and their partner Zuber electric.

Great customer service

I enjoyed my experience with 8MSolar. They were very professional and understanding when I was comparing them to comparators. The customer service was the difference maker. They made everything painless and completed installation within hours of the date of my choice. They were also a great resource for receiving the federal tax credit and Duke energy rebates.

8M Solar for the WIN!

Worked with 8M Solar and had a 10.23 kW solar system installed last fall Every step of the process was seamless- very professional, always on time, responsive to all our questions. Our electric bill with Duke has gone from an average of $170 per month to $16 for the last couple of months. Our goal was to provide about 93% of our power. The online monitoring system is also very helpful. We had talked to 4 other solar companies but felt that 8M provided the best value for the cost-both in product and personnel!

Very professional, patient and detail focused

8M Solar was willing to work through several questions of return on value, design, questions about our co-op provider, installation and operation. Their patience while we became more comfortable was paramount to our decisions. The team continued to follow through with any question and has a desire to ensure the customer is very satisfied. We couldn't be more pleased.

Top of Class Solar Installation

8MSolar was very efficient in providing a competitive estimate, creating a plan, obtaining the appropriate permits, and completing the installation in a very timely fashion. The team was in touch with me as final approvals were made from the energy company so we could turn the system on quickly. A couple of minor issues were attended to quickly and easily. I appreciate the work 8MSolar did. I would use them again and recommend them to anyone considering a solar installation.

8M Solar, Cary NC office

For me to take the time to write a company review a company needs to be really, really bad or really, really good. 8M falls into the latter category. 8M was the lowest bid for my solar project. They were honest and up front all the way through the project. They took care of dealing with my HOA and securing all permits needed. They listened to me and worked with me throughout the whole process. They got the job done on the agreed upon time. Their crew and representatives were respectful and cleaned up after themselves. I like the fact they have a local office to deal with and look forward to working with them in the future. I was one of those caught up in Duke Energy’s web-site crash the morning of January 2nd, 2020. I was initially put on a wait list, which translated to, “I would not be getting my NC Solar Rebate”. Duke Energy offered very little help in straightening out the mess their web-site caused by failing during my (and countless other individuals) application process. The first Duke Energy rep. I reached out to was actually quite rude to me. Usman Noor and his team worked effortlessly in helping me to eventually secure my promised rebate. Something they would have not had to do at all, since the project was completed and they were paid. I would strongly recommend them for your solar project.