8MSolar

Great Customer Service

We are very happy with the solar system that 8M Solar installed for us. The system is working perfectly. Because the company had a number of projects pending it took some time before our system was installed. However, the company was always responsive when we had questions about the installation process. They also made it painless for us--handling all the necessary interactions with the city and county. Mr. Rana Mahmood, Hamza Khan and Atiq Rehman we excellent providing customer service. Thank you for all the help. Thanks

I would not recommend them. They do not have enough experience to recognize that my breaker panel was incompatible with solar. Only after they had already paid money to Duke Energy and drew up plans, did they have an electrician look at the photos. Then they realized they needed to charge $1700 more to replace my entire electrical panel. The costs for solar are already absurd and the payback is near impossible, so adding another $1700 to the cost was unreasonable. If someone with any experience looked at the photos in advance, they would have immediately recognized that it could not be done. 8m has refused to fully refund my down payment. I am still fighting over the remaining $250. They should fully refund what I paid since they made the mistake of not having an electrician look at the photos of my house before applying to Duke Energy.

Questionable and Unfair Treatment of Customers

I want to share my disappointing experience with 8M Solar to warn potential customers about their questionable business practices and lack of commitment to honoring agreements. I signed my contract with 8M Solar on September 24, 2024, after securing all necessary approvals from my HOA and Duke Energy’s rebate program. My installation was originally scheduled for late October 2024. However, on October 17, 2024, they informed me that the Powerwall was unavailable and asked me to proceed with a partial installation while paying for it in advance. I declined, as I wanted the entire system installed at once. I agreed to wait until November 1, 2024, and they assured me they would come back with a new installation date. Despite multiple follow-ups, 8M Solar failed to provide any updates by 2024 and provided the date of December 31, 2024, when they finally scheduled the installation. However, this date would cause me to lose access to essential refunds and credits for 2024, which I had been requesting from the beginning. Meanwhile, my neighbor, who had not even paid the initial deposit and signed up for the project after November, had his system installed and operational before the end of December 2024. When I questioned this to 8msolar, I was told that he was selling his home, so they prioritized his installation over mine—even though I had paid earlier and had been waiting for months. As a result, my installation was pushed to February 27, 2025, which was inconvenient for me as I would be out of the country for two months. When I requested an earlier or later date, they refused, saying it was the "earliest available." They also stated that if I postponed further, I would be charged an additional $1,200. Given their unfair prioritization and disregard for my repeated requests, I decided to cancel the project. Now, they are charging me a total of $3,250 in fees—including $1,750 for prep and application fees (which is understandable) and an additional $1,500 in cancellation fees, which is completely unfair. Meanwhile, my neighbor, who never paid the $3,000 deposit, would not be liable for a similar cancellation fee had he chosen to cancel, making it clear that 8M Solar used my deposit as leverage to delay my installation while prioritizing others. This experience highlights serious concerns about 8M Solar’s business ethics, transparency, and fairness in customer treatment. If anyone has insight into legal options or how to formally escalate this complaint, I would appreciate any guidance. For those considering 8M Solar, beware of their deceptive scheduling practices and the risk of being pushed aside for new customers. I strongly caution against trusting them to honor their commitments. Has anyone else experienced similar issues with 8M Solar? Let’s hold them accountable.

Fantastic experience

8M Solar provided fantastic service with our solar installation. The entire project lasted around 5 months from signing to solar operation and the coordinating team at 8M was always reachable for all questions. Abraham - the installation supervisor was very through and friendly. He answered all my questions and did it with a smile. Overall I had a genuinely positive experience with 8M Solar,

Lack communication

Didn’t respond to request to refund deposit

8M Solar is the way to go!

I recently had the pleasure of working with 8M Solar, and I couldn't be more satisfied with the experience! From start to finish, the team was incredibly professional, knowledgeable, and helpful. Aaron, Hamza, Shahzaib, Ahsan, and Jonathan were all outstanding in their respective roles, ensuring every step of the process was smooth and seamless. Aaron and Hamza took the time to explain everything in detail, making sure I was comfortable with the technical aspects. Shahzaib was amazing with his prompt communication and attention to detail, while Ahsan's expertise was evident in the flawless installation. Jonathan’s commitment to customer service was the cherry on top, always available to address any concerns and making sure we were fully satisfied. Thanks to the entire team, my solar panel system was installed on time, within budget, and it's already working great! If you’re considering solar energy, I highly recommend 8M Solar. These guys are the best!

Unbeatable price. Excellent service

Unbeatable price. Excellent service

Best Price, Best System, Smooth Process

I obtained quotes from four different solar companies for a solar system with a Powerwall3. Not only was 8MSolar the lowest price but they also offered the best panels (highest capacity and longest guarantee) and the lowest finance rate. They worked with Duke Energy to get my PowerPair rebate approval. It was a long month waiting for installation (like a kid waiting for Christmas), but installation was yesterday. Everything looks great and is working perfectly. Highly recommended.

Solar with 3 5p batteries installed in Feb. 8m was great. The process with Duke is time consuming but that is what it is. 2 full months in and system working as good as I was expecting. I have called and talked to both 8m and Enphase and have had awesome response times. I can't wait for how new tech will keep my Duke bill down at the level it has been so dar. From $250 to $30 for April and May.

Faulty Inverter & Questionable Business Practices

Buyer beware. Inverter broke 3 years in and should last 15-20 years. Was under warranty but charged labor to install. While was following the contract, it did not seem right. Should not have to pay labor for a part that’s under warranty. Relatively new installer in the area and will be interesting to see if they chose a faulty supplier a few years from now as the early projects they did mature. Also, threatened to void other warranties of the contract if I posted a negative review containing any inaccuracies. Seems like they’re inflating their reviews by these questionable business practices.

SOLAR + 2x PW3's

I had solar and 2x PW3's installed and from start to finish, the whole process was easy. The team at 8M really knows their stuff and will ensure they are fully up to date on all new technologies/applications. The timeline went as expected and they kept me informed on any and all changes. Excellent experience, excellent customer service, and excellent products. Glad I went with 8M over the other well-known companies in the area. Highly recommend!

Highly recommend 8MSolar!

Highly recommend 8MSolar! The whole team was great to work with, from rep Jonathan being very knowledgeable and honest to completion of the project - 8MSolar was very accessible and kept us informed during the whole process. Very professional team, respected our home and did a great job with the install. We are thrilled that we went with 8MSolar! There's a reason why 8MSolar is listed as #1 of the 5 best solar companies in North Carolina.

Well done turn-key job

8msolar engineered and installed my photovoltaic system. I am totally pleased with their professionalism, communication, and final product. They handled everything, so all I had to do was stand back and watch. The county electrical inspector complemented them on the installation and I agree. It was well done. Their communication via email was excellent. They kept me in the loop on every aspect of the process.

Exceptional Solar Panel Installation Experience

I recently had the pleasure of working with 8M Solar to install solar panels on my property, and I am beyond impressed with the entire experience. From start to finish, every aspect of the process was handled with professionalism and expertise. First and foremost, the performance of the solar panels has exceeded my expectations. We completed our installation in October; I've consistently seen high production numbers since then. Although the direction of the house is the key. Speaking of installation, I was thoroughly impressed with the professionalism demonstrated by the team from 8M. They were punctual, efficient, and incredibly skilled at their craft. Not only did they complete the installation promptly, but they also ensured that every detail was attended to meticulously. One aspect that particularly stood out was how clean my installation was. The solar panels were seamlessly integrated into my property, with no unsightly wires or clutter detracting from the aesthetic appeal of my home. Great care ensured the installation functioned flawlessly and looked visually appealing. The wiring was also mostly invisible as they were routed through a pipe from the attic to the crawl space. I couldn't be happier choosing 8M for my solar panel installation. I wholeheartedly recommend 8M to anyone considering switching to solar energy. Thank you for a job well done!

Satisfied Customer

Very happy with how they walked us through the process from gathering quotes through to turning the system on. Very competitive pricing and quality of materials.

We had our solar install this week and couldn’t be happier! The whole process was very smooth and seamless from getting a quote to the install. The team did a great job explaining the process and answering any questions I had. Everyone was very respectful of our home and property as they did the install, and it all went up so quickly! 8M truly has a great team who are all very knowledgeable and good at what they do. The sales guy was especially amazing and really went the extra mile for me. They are very honest and transparent about their prices (which are reasonable) and process, unlike so many other solar companies out there. It was so worth the investment especially with how great the customer service is and the lifetime workmanship warranty they include. The actual panels look amazing and the design looks so clean and well done. Overall just a great company and I am so glad we went with them!

8MSolar was nothing but professional, informative, and efficient. I wanted to get an interconnect form to Duke Energy before the net metering changes on October 1, and despite me waiting until September 13 to get that process started, they got the interconnect request done in time and the system was operational less than two months from signing paperwork. I never felt rushed or out of the loop, the sales process was informative but not pressured, the project manager kept me informed of my next steps and status at all times, and promptly answered any questions I had. The price was competitive, coming in well under the competition with as good as or better equipment and warranties. The system is working as designed, the install looks clean, and I feel confident that if I have any questions or issues down the road, 8MSolar will be happy to help.

Great Value and Performance

8MSolar was a great company to work with. I originally found them through EnergySage as I was a complete beginner, at the time. Bryce was the first person to reach out to me and understood I was getting other estimates, and even encouraged me to do so but offered a "careful warning" about large national corporations. They actually took an EagleView of my roof and did a preliminary setup to give me realistic ideas of what I could expect. The financing and process were fairly easy, though we did have a couple of hang-ups as we have a unique circumstance. Either way, there was no way for them to have known and I wasn't going to fault them for that information. Once we got all that situated though, it was smooth sailing. We had the roof replaced prior to the solar going up as we wanted it to last just as long as the panels. The installers did a great job on the brand new roof, had the correct equipment, and we made sure everything looked pristine (It legitimately looks amazing). We highly recommend them and will be referring them/using them again when the panels advance to the point that we can use a battery system.

I recently had a solar panel installation done at my home by 8msolar, and I can't say enough positive things about the experience. From start to finish, the entire process was smooth and efficient. These are points especially noted: 1. Initial Consultation 2. Customized Solution 3. Quotation 4. Timely Installation 5. Professional Installation 6. Full Support 7. Kind and Courteous 8. Savings My experience with the 8MSolar solar panel installation was exceptional. The company provided full support and was extremely timely, and their kind and professional approach made the entire process seamless. I highly recommend 8MSolar as an eco-friendly and cost-effective energy solution, and I couldn't be happier with the 8MSolar I chose for the installation.

Worth every penny

After doing a research for few months and shopping around for solar system on my house, I crossed the number of 8MSolar and chose to give them a try. It turned out that they have been better on price and very professional through whole process of installation. While enjoying my solar all I can say is “Thank you 8MSolar”.

8M Solar Review

8M Solar was tremendous throughout the entire process. They listened patiently to all my questions, incredibly responsive throughout the process, communicated well as they work towards installation, and ultimately, the installation of the panels was better than expected.

8M is top notch.

I don't often write reviews. 8M Solar earned this one. 8M Solar is the only company you should trust with your solar project. We solicited bids from 4 companies. All but 8M were simply sales pitches with a one size fits all approach. 8M Solar developed a plan that would work with some unique technical requirements and provided the engineering expertise to back it up. Their attention to detail is outstanding and they follow through on their promises. We hope to expand our installation and will be going straight to 8M when the time comes.

Excellent process in all phases from initial survey to turning on the system. I recommend 8M Solar without reservations.

Fantastic solar installation process with 8M

I couldn't be happier with my experience with 8M Solar for the installation of solar panels on my roof. From start to finish, the entire process was incredibly smooth and hassle-free. What truly set 8M Solar apart was their outstanding communication and professionalism. They utilized project management software that not only streamlined the process but also included me in all communications, allowing me to observe the project's progress firsthand. Any questions or concerns I had were promptly addressed, often within the same day, which was incredibly reassuring. Another aspect that impressed me was their willingness to collaborate on the design. They welcomed my ideas and the engineers worked closely with me to ensure that the solar panel installation met my preferences and requirements. This level of customer-centricity truly made me feel like a valued part of the project. It was also clearly evident that 8M Solar values their team members and treats them with kindness and respect. This approach to their staff resonates with their commitment to excellence in every aspect of their work. The roof installation team, in particular, deserves special mention. Knowing that they are a dedicated and experienced team (not a subcontract) gave me added confidence in the process. Their use of a robust flashing system on the roof (Pegasus), was a higher quality system than I had researched with other solar companies, and speaks to their commitment to quality and longevity. In fact, their lifetime roof warranty reflects their confidence in the durability of their installation, another reason I decided to contract with them. All in all, my experience with 8M Solar was exceptional. They delivered on every promise and went above and beyond in ensuring my complete satisfaction. I can wholeheartedly recommend 8M Solar to anyone considering solar panel installation – they are truly a cut above the rest!

Great job by 8M Solar

My Solar system was turned on about 10 Days ago by 8M Solar . Everything working well. I couldn’t be any more happier. From the start with Brett (Sales guy) to the Project co-ordinator Hamza to the installation guy Gavin, everyone went above and beyond. The entire team did a great job. I would like to recommend them. They were cost effective, and the output Solar power is more than was promised.