West Coast Solar

I am providing the latest update on the installation of my system which has still not been completed by Westcoast Solar since the original installation of sept 2024. I REALLY DID NOT WANT TO HAVE TO GIVE ANOTHER BAD REVIEW. HAD THEY FOLLOWED THROUGH COMPLETELY, I WOULD HAVE PROVIDED A REVISON THAT I WAS COMPLETELY SATISFIED. BUYER BEWARE LOOK AT THE RATINGS OF 1 STAR ON ALL REVIEW APPS. THEY ARE MORE THAN LIKELY TRUE. This company is horrible to deal with. They never configured my arrays so that I could monitor the output for each panel. I don't know if panels are producing correctly now or not. I have contacted Enphase to ensure that this was supposed to be done in of the 5 step commissioning process. I have been trying to get them to remedy this issue since June of 2025. I just get answers back like this. That is if they reply at all!!! Here is the response I have finally received for a problem the should have a response to immediately. Just a quick update to let you know that I’m still looking into your request (5329). I want to make sure we resolve this properly, and I’ll reach out again once I have a meaningful update to share. They know what the issue is. I have already asked to talk with the management team to resolve this with no avail.

Did not finish the Installation

DO NOT DUE BUSINESS WITH THIS COMPANY!!!!!!They started an Installation for me on September 3 2024. The salesman Darrin Chamberlin said it should start in July. The work that you can see is top notch. The issue is they apparently did not install it to code. The city inspector came out and stated that the batteries need to be spaced 3 feet apart. At that point it seems that West Coast Solar has walked away from the job. Everything installed just incorrectly. I have contacted Bobby who told be he needed to look into this further since UL says these can be install closer together than 3 feet. I did my own research and found that NFPA 855 states they have to be at least 3 feet apart. I did talk with Melissa Mena who has been basically worthless. She gave me a number to call that seems to never be answered. So now I have to look into legal remedies. I am looking to see if I can find any criminal intent so I can bypass mediation. Otherwise it looks like I am going to have to file a claim with the CA Contractors State Licensing Board. I probably have to find someone else to come in and bring the installation up to code. All of this because I wanted to stay with a local company.

Lying Salesman

If I could give West Coast Solar zero stars I would. We purchased solar in 2018. The salesman was RYAN O***, and he screwed us out of $27,000. He sat on our couch and 100% assured us that our solar loan was transferrable with the sale of our house, or that we could have our solar moved to our new house. Well that was a lie. We are NOT able to transfer the solar loan with the sale of our house. We have to outright buy the system in order to sell our house. Not only did he entrap us, but my brother as well. RYAN O*** sold my brother the same lies. Never trust a company that will employ someone, who after being invited into your home, sit on your couch, and sell you lies. I'm disgusted by this company.

Solar Lease program

the Solar lease program was described as a completely different program then what we thought we are signing up for. We now have a lease that we can't get out of it doesn't produce enough solar to pay my PG&E bill so now I am paying PG&E $2400 a year Plus paying the solar company on the lease program. I was told that at my Solar bill would almost cover all my out-of-pocket expense for electrical. So far from the truth and now I'm told I am stuck in this lease for a minimum at six years before I can negotiate out. I feel that this was a bait and switch. I would love for somebody to research this and contact me. I explain this to my salesman and he did nothing. Greg B.