Sunrun Inc.
- Installing since 2007
- 17 areas served
- Licensed
Overview of Sunrun Inc.
With Sunrun, you get a new, modern energy experience – the freedom to power life how and when you want with reliable, affordable energy made from the sun.
What Sunrun Inc. customers say
Impatient Customer
Reviewed on Aug 4, 2014
Still Waiting - more than 6 months!
I signed a contract with Vivint Solar on January 15, 2014 and am still waiting for my system to go live. The system was installed on 3/25/14 and the electrician was here on 4/14/14. Customer service said the paperwork was submitted to PSEG on 6/17/14. According to my salesman, the problem is with the utility company. He said that Vivint was told not to call them anymore! Today is August 4 and my system is still not live. I am sorry I signed with them and would not recommend this company to anyone.
Response from Sunrun Inc.
I cannot comment about billing or quality because the system is still not operational!
Response from Sunrun Inc.
We are sorry to hear that you have not had a good experience with us. We'd like to help speed up this process any way we can. I can personally look into your account to see what I can do for you. Email me at jerra.stout@vivintsolar.com. And thank you for writing a review and giving us some feedback to consider.
Meli
Reviewed on Mar 27, 2014
Marlene Burroughs
my electric bill plus what Vivant charges me is the same as before. Have not saved a dime....they should have installed more panels but told me Hawaiian Electric only allowed them to install 80% of usage...NOT TRUE...I have friends who are selling energy back to Hawaiian Electric...I have no relief on my bill and I am ultra conservative...I even have solar panels for my hot water usage....
Response from Sunrun Inc.
Never
Response from Sunrun Inc.
Not even BBB accredited...read complaints and reviews
Response from Sunrun Inc.
Hi Marlene. We were looking over our reviews from the past and just wanted to check in with you and see if things have improved since you posted your review last year. If you are still not happy with your solar then I'll look into your account and have someone contact you next week to see how we can make solar benefit you as much as possible. Let me know. You can email me at jerra.stout@vivintsolar.com so I can help you personally. Thanks!
About Sunrun Inc.
- 2007
- Installing since
- 3647
- Customer reviews
- 2.9
- Average rating
- 17
- Areas served
What Sunrun Inc. does
Services
- Installation
Licenses
- NO LICENSE REQUIRED
Reported by the company. SolarReviews has not independently verified these.
Where Sunrun Inc. works
- California
- Colorado
- Connecticut
- Florida
- Hawaii
- Illinois
- Maryland
- Massachusetts
- Nevada
- New Hampshire
- New Jersey
- New Mexico
- New York
- Oregon
- Texas
- Vermont
- Virginia
Where to find Sunrun Inc.
Head office
225 Bush St., #1400, San Francisco CA, 94104