SunPower by South Coast Solar LLC

Spectacular project oversight

South Coast Solar's level of expertise and professionalism was amazing. Rebekah managed all aspects of our job, including helping with an associated grant application. The installers—Mitch, Thurman, Elijah, Kenny, Spencer, and Earl—deserve a shout-out for their spectacular workmanship and for keeping the job site clean. We're completely satisfied with every aspect of our dealings with South Coast Solar and would definitely hire them to manage our next solar project.

SOUTH COASTAL -- REBEKKA OLINDE -- SCOTT OMAN

FANTASTIC OUTFIT -- VERY PROFESSIONAL

South Coast recently installed solar panels on my house. They were great in terms of explaining the options, modeling the performance, keeping me updated on the progress, and analyzing the production after everything was turned on. They clearly have a lot of experience with this process. I worked with Rebekah and Ashley and they were both great.

Amazing company to work with

Bought my solar panels with Tesla battery backup from South Coast Solar back in 2021. Since that time, I have had nothing but exceptional service from them. I just wanted to share a recent experience where SCS delivered yet again. A few weeks ago, we had a ‘100-year storm’ drop 8 inches of rain in about 3 hours, along with strong wind gusts. My wife and I noticed a small wet spot in our kitchen ceiling afterward, and set out to determine where the leak was coming from. As part of our sleuthing to find the problem, we called South Coast Solar two days after the storm to see if they could check the solar panels for any potential leak, even though we didn’t really think that was causing the problem. While Jay at SCS told us their panels rarely leak, he still wanted to send someone out just to be sure and put our minds at ease. Within one day, SCS had two technicians out, who then spent almost a half hour hosing down the roof below the panels to see if they could find any leaks. After almost 30 minutes, they finally found a tiny leak. The water followed a joist in the attic down to a wall on the second floor, which then led to the spot in our kitchen. SCS took total ownership of the issue, and repaired the leak that same day. Amazing customer service. I can’t say enough good things about this company, and any time I hear about someone looking to install solar panels, I always highly recommend SCS. Special thanks to Jay for all of the follow up, both before and after the technicians came out, as he just wanted to make sure that the roof was continuing to remain dry after the repair. Both my panels and my battery backup continue to work as well as the day they were first installed, and I couldn’t be happier as a customer.

I recommend South Coast Solar for anyone wanting a solar solution for their home. They installed a 14KW whole home with 4 Tesla batteries for back up. Sales person - Rebekah Olinde 100% professional, realistic and knowledgeable. She IS THE reason I chose South Coast over other companies. Technicians - Professional, knowledgeable, trustworthy, clean and efficient. No complaints, work was done timely and on schedule. Happy.

Solar Professionals, Quality Work, Customer Focused

I am a happy returning customer of South Coast Solar, having worked with the company installing 16 * 225W SunPower panels on my new construction house in November 2009. When it was time to finally build a garage I knew I wanted to increase my solar power production. Over the course of 10 months (Feb 2022 through Dec 2022), I coordinated closely with Ms Rebekah Olinde as my South Coast Solar Sales Consultant. She is a true solar power professional; knowledgeable about all aspects of the solar panel installation process. She provided estimates for several options of power generation, installation combinations, and cost. She also assisted me with identifying specialized financing through a couple of different lenders. I ended up financing my solar system addition with an EZ Solar Loan offered through Generations Credit Union. As I also wanted to add an EV charging station in my garage to charge my Plug-In Hybrid EV. Rebekah went the extra mile to develop an installation estimate for this as well, taking into consideration practical factors such as meter location, separate breaker panels, and wiring connections. Rebekah answered all my questions promptly and provided system technical specifications, a home shade report, design options for solar panels located on the main house and the garage and their estimated power outputs. Rebekah even made a couple of trips out to my house to coordinate installation details with my garage builder and electrician. When supply chain issues came up (availability of 400W versus 360W panels) that threatened to delay the project and possibly miss optimal federal tax credit timelines, Ms. Olinde advocated strongly on my behalf with the South Coast Solar Operations Team, Executive Leadership and Sunpower Corporation to prioritize my project. Rebekah deftly handled the negotiation process to ensure the best possible outcome in terms of customer satisfaction. As an added bonus, Rebekah enabled me to qualify for a larger returning customer rebate. My new system (22 * 360W panels) was installed at the end of November 2022 and is producing just over 50% of my electricity needs (as predicted). I am very happy with entire process and enjoy monitoring system performance daily with the “My SunPower“ mobile phone app.

Exceptional Service

I would highly recommend South Coast Solar. Rebekah Olinde and Ashley Shuler were very responsive to my questions and concerns. Rebekah designed a system perfect for today, then she future proofed it for me to plan for an EV and a home addition. In my opinion, which I came to after exhaustive research Sunpower systems are among the best. I can’t imagine a better Sunpower dealer better than South Coast solar.

Seamless

From beginning to end answered all my questions. Took over all the permits for us. Help us understand financing and payment sequences. When we had issues the the local utility company,AshleyShuler was spot on. Charro was a delight to work with. From sales staff to installation workers They were great

Great service

south coast solar installed the tesla battery backup for my solar panels and thay did a very good job. The installation looks totally professional, and Thurman and Mitchell where very professional. I also want to mention Charro who did the initial information packet for me which convinced me to go with South Coast Solar.

Great experience!

My husband and I used South Coast Solar.  We found them to be very detailed, transparent and supportive.  There was absolutely no pressure and our rep, Charro Hanahan, was very patient during our virtual and in-person meetings.  She wanted to make sure we were clearly understanding all elements of the process.  Since our initial purchase of 28 panels, we have added a Tesla power wall from South Coast Solar. Our experience with Charro and other members at South Coast Solar has been very professional, punctual, and supportive.

South Coast Solar is the best!

I could not be happier with the system that South Coast Solar installed. From beginning to end, the entire process was fantastic. My sales rep, Rebekah, was terrific. She explained everything in detail and answered every question I had. Rebekah checked in multiple times to let me know where we were in the process and what came next. From the office staff to the install team, everyone was very friendly, knowledgeable and willing to answer any question I had. You can do your own research if you want, but after considerable time spent looking into solar panels, the SunPower panels are by far the best in performance, longevity and you cannot beat the warranty. My first Entergy bill after a full month of solar was $8.55. My only regret is not doing it sooner. If you're considering solar panels, call South Coast Solar, ask for Rebekah and you'll never look back. Thanks South Coast Solar and Rebekah for everything!

Great work overall

South Coast Solar did a great job working with us. Rebekah, our advisor, was very knowledgable, answered all questions politely and was quick to respond to emails. The team was also very prompt in responding to any questions during installation. Mandy was very responsive after installation and very polite with all calls and questions. Any concerns were resolved promptly and professionally. We are very happy with our system and definitely recommend South Coast Solar if you are thinking of installing solar panels.

Solar Coast Solar is the best!

South Coast Solar was the second solar company we got a quote from. Rebekah Olinde from South Coast Solar made the entire process a breeze and gave use some much reassurance about the project as whole. The first company......... we got a quote from was just trying to up sell us on the "top of the line" equipment including a digital circuit breaker box which is NOT needed. There was a delay in our install but that was a supply chain issue from the pandemic and not South Coast's fault. Again, working with Rebekah and the South Coast team has been great. We highly recommend the company if you are planning on solar. Ask for Rebekah. You will not be disappointed!

Love my Solar Panel System

Rebekah did an amazing job guiding me through the whole process and was very helpful in giving me everything that I needed for financing and the tax credit. Scott also went above and beyond when there was an issue with the energy company during installation. I would highly recommend South Coast Solar and have referred several friends to them.

Great Service and Communication

We worked with Rebekah to design our solar system with battery packs, she was very helpful in making changes to the system to suit our needs. Due to some supply chain challenges (batteries) the install was delayed, both she and Mandy were great in communicating the changes and working with our schedules. Install went great and the system is functioning perfectly. Rebekah's numbers off the model she provided are right on the money on a sunny day.

I am very pleased with my SunPower system, which includes a Tesla Powerwall, installed by South Coast Solar. The sales representative, Rebeka Olinde, was very knowledgeable and helpful throughout the process. My only complaint is the long wait time to get the system after signing the contract, but that was due to "supply chain issues" beyond the control of South Coast Solar.

Great Experience

My salesperson, Rebekah Olinde, made my experience with South Coast Solar, painless. She knew the product, was patient with my many questions and understood my needs - both in terms of what I wanted from the system and my financial timing needs. She even researched a tax question. The installation was quick and professional. All the staff was helpful and eager to explain the workings of the system to me. Now that the panels are operational, it's fun the monitor their production, and great to know that I'm helping the environment. I'm looking forward to the installation of my backup battery

Great service from Grant

Grant Scheffer of South Coast Solar provided a professional no hassle support for the installation of my Solar Panel. He managed the construction permit and provided documentation for the HOA Architecture Committee approval. The financial estimate for cost and benefit have been spot on and the power production forecast was within 1% of actual for the first 12 months. I recommend reaching out to Grant if you are considering Solar Power Installation.

WE Love Our Solar System

We love our solar panels and batteries from South Coast Solar. Grant did a great job answering all our questions and helping us design our system. We are now nearly 100% self-powered and we are helping save the planet too! We really enjoy using the app that shows us how much power we are generating and quantifies how we are protecting the environment! Unfortunately, it took nearly a year to get our Tesla batteries installed, but the fault was Tesla's, not South Coast Solar's.

Highly Recommended

I wanted to sing the praises of Charro and her team at South Coast Solar! For context, I am a first-time solar customer and would call myself highly skeptical of the real benefits vs. all the claims that are made across the industry. The reason I was in the market was to take advantage of the federal tax credit being raised to 30% (helping offset a high tax bill). It is no exaggeration to say I took 11 months and several varied quotes until I decided to pull the trigger. Charro was nothing short of professional, patient, and candid when answering all my questions. The solar panel project/installation is all very high-quality build. The team has been very responsive, and I am already seeing a drastic reduction in my electric bills (more than what was even being projected). If you are considering a solar addition, I strongly recommend working with South Coast Solar.

A very professional company

I used South Coast Solar to install my complete solar and battery backup system for my home. The process of deciding on my equipment, while not fast, was very thorough. I was confident that we had looked at all aspects of the system. Once that part was done then installation was scheduled and completed just per the contract. The work itself was of very good quality. It has been installed now for about 3 months and so far has actually exceeded expectations a bit. I do recommend that anyone considering solar really does their homework so they fully understand what the benefits are and are not. If you do that and decide it is for you then I would highly recommend South Coast Solar to do your installation. Many installers in this business are not professional or altogether trustworthy. All the team members were very professional and special notice should be given to Rebekah and Scott. Rebekah worked with me on the system design and Scott the installation.

Loving the new full system setup

My family wanted a hurricane proof house when it comes to power. We got one through South coast. Our sales consultant, Grant, was amazing had making the process intuitive. He helped us find a system for our home and taught us how it would work. TJ and Mitch were friendly electricians during the installation. And of course Scott was amazing to come to our home to perform the final setup of the batteries and show us how to use the app. We had scheduling issues due to solar panels and batteries being delivered late.

We've now used South Coast Solar twice and would recommend them without hesitation. Our original system was installed 18 months ago. Even though we did have the long COVID wait for our Powerwalls (12mo!) they were installed the very week they arrived in New Orleans. The install was professionally done and we regularly show our guest our Powerwalls neatly hanging in our shed! Earlier this year we reached out to have our system expanded and with in a week Mike, Jared, and Jon had installed 6 more panels in less then a day. By the next morning we were seeing the benefits of our expanded system! Our biggest initial reason to chose South Coast was the 'Alternative' company in our area had quoted us $20k more then the same exact System that was installed at our house. Scott from South Coast really understands the products and despite our house having a difficult roofline to work with, the engineering of our system is fantastic. Our System has regularly out performs the estimates and because of this we were able to have power the entire 9 days after Ida that other in our area were in the dark!!! We can never imagine life without solar and I'm so happy we chose South Coast over other companies!

Professional and Knowledgeable!

South Coast Solar installed my panels this winter, and I'm so glad I decided to work with them. All of the staff and installers I spoke with were professional and knowledgeable, and I really felt like they helped me find the best possible option for my home. I have 18 SunPower 360W panels installed on my roof: 9 panels for my unit, and 9 for my tenant's unit. Both units are pretty small so our bills aren't that high (I pay electricity for both sides), but I'm excited to see the savings and be more environmentally-friendly, too. The panels are on a hard-to-see roof (I had to walk across the street and down to take this picture), but they look great, and I wouldn't mind if they were more visible. All of the installers that came out to the house were polite, professional, and responsive, and they made sure that everything was cleaned up before leaving. I'm now waiting on Entergy to give me permission to turn my system on. Many thanks to the folks at South Coast Solar for working with me on this project - I'll continue to send homeowners interested in solar their way!

unprofessional avoid if you live in NC

Very poor and non professionals, signed contrct in march, long wait for panels and then install but worst story after install they are not able to pass inspection in north carolina, its been over month since install. panels are sitting on roof for no use. NC county inspector rejected there installation and since then I am trying to reach to find out when they can pass inspection and now owner Robert and Charros not picking my calls or responding text. I have been very unfortunate to select this company. solar production is not yet noticed as I cannot use it till inspection pass. so no idea about it. I have to pay two bills coming month electric which I am still using grid and loan installment which they said I have to pay even I am not using product. now I feel doubt about other people reviews..