Solcius Solar reviews and complaints
Solcius Solar have an average customer reviews score of 4.27 which is lower than the average customer satisfaction score on SolarReviews. This indicates that on average less people who buy solar power from this company have a positive experience compared to the average solar panel company. On the left of this profile page you can get more details on things such as customer service, quality of the sale process, advice given by their sales representatives, whether they have sold good quality products and services and whether they have helped their clients save money in the long term form their solar energy system
If you visit our solar power system cost page you can see solar panel cost for some of the solar power systems that Solcius Solar has installed. You can also compare Solcius Solar prices to other solar installers by entering your details into the solar panels cost and savings calculator at the top of this page.
Latest Solcius Solar reviews
Great service so far and have been proactive in keeping updated on process throughout duration on install.
We were introduced to Solcius through the My Smart Home Program. There are a lot of things to take into consideration when going solar, but Solcius made understanding and obtaining solar quite simple. If one stays on top of both the referring program and the solar installer, you can ensure your needs are addressed. I would recommend Solcius to those looking to go solar for a competent company that handles most of the installation on the customer's behalf.... read more
Very Customer friendly communication all the way through the process. Ready to switch to solar officially after going home from vacation.
The only confusion is so many different representative on the phone contacted evry single time.... read more
Latest Solcius Solar complaints
The sales rep Trey from Irmo SC seemed legit and everything he said made sense, until everything was signed and he would no longer return my calls. I was told the panels would cover 100% of my electric bill and I would only have to pay 5 to 10 dollars a month to stay connected to the grid. The contract showed that the panels would only cover 82%. The installation took longer than promised so I was making payments on the system before it was producing. Solcius rep said they would reimburse me for the two months I paid before the system was producing which never happened. Was told I would receive X amount back from state refund and X amount from federal and it wasn't even half of the amount quoted. Solcius should be ashamed of themselves for the way they are doing people. I don't like being taken advantage of. Hopefully others will read this review and others like it before being conned by these liars!!!... read more
I purchased the solar panels because of the salesman con job. He told me My monthly bill would be $10 because I would only be paying for the Electric company's electric unit each month and I would get $11,000 dollars back on taxes for the rebate. First, my electric bill has not changed not one bit since the solar panels have been up and running since October 2018 and South Carolina gives a $5500 rebate which equaled out to me getting a little over $2000 dollars total from my taxes. I encourage everyone to do their due diligence and research all information out there before purchasing solar panels.... read more
Installation took 2 months longer than scheduled. Roof started leaking after installation. Solcius won't help fix roof where shingles were TORN during installation. Now I have wet insulation in my attic, and the ceiling is bowing, cracking, and growing mold.... read more
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Solcius Solar Reviews - 143 Reviews
Horrible
Type: Residential Electric
Reviewed: 02/18/2019
The sales rep Trey from Irmo SC seemed legit and everything he said made sense, until everything was signed and he would no longer return my calls. I was told the panels would cover 100% of my electric bill and I would only have to pay 5 to 10 dollars a month to stay connected to the grid. The contract showed that the panels would only cover 82%. The installation took longer than promised so I was making payments on the system before it was producing. Solcius rep said they would reimburse me for the two months I paid before the system was producing which never happened. Was told I would receive X amount back from state refund and X amount from federal and it wasn't even half of the amount quoted. Solcius should be ashamed of themselves for the way they are doing people. I don't like being taken advantage of. Hopefully others will read this review and others like it before being conned by these liars!!!... read more
Solar Panels
Type: Residential Electric
Reviewed: 02/14/2019
Great service so far and have been proactive in keeping updated on process throughout duration on install.... read more
Sales people tell lies
Type: Residential Electric
Reviewed: 02/13/2019
I purchased the solar panels because of the salesman con job. He told me My monthly bill would be $10 because I would only be paying for the Electric company's electric unit each month and I would get $11,000 dollars back on taxes for the rebate. First, my electric bill has not changed not one bit since the solar panels have been up and running since October 2018 and South Carolina gives a $5500 rebate which equaled out to me getting a little over $2000 dollars total from my taxes. I encourage everyone to do their due diligence and research all information out there before purchasing solar panels.... read more
Overall happy customer
Type: Residential Electric
Reviewed: 02/10/2019
We were introduced to Solcius through the My Smart Home Program. There are a lot of things to take into consideration when going solar, but Solcius made understanding and obtaining solar quite simple. If one stays on top of both the referring program and the solar installer, you can ensure your needs are addressed. I would recommend Solcius to those looking to go solar for a competent company that handles most of the installation on the customer's behalf.... read more
very Customer Friendly process
Type: Residential Electric
Reviewed: 02/09/2019
Very Customer friendly communication all the way through the process. Ready to switch to solar officially after going home from vacation.
The only confusion is so many different representative on the phone contacted evry single time.... read more
Panel install
Type: Residential Electric
Reviewed: 02/07/2019
The installation of our solar panels and system was completed in a timely manner. The team was very professional! I will recommend to my friends and family!... read more
Awesome job
Type: Residential Electric
Reviewed: 02/02/2019
From the salesman (Robert at Thunder Solar) to the installers and inspector, everything went as promised. We couldn't be happier and have recommended several people to them.... read more
Great work!
Type: Residential Electric
Reviewed: 01/26/2019
Loving my new solar panels, and loving the fact that I had to do almost zero work to get this whole process moving along!... read more
Terrible company
Type: Residential Electric
Reviewed: 01/26/2019
Installation took 2 months longer than scheduled. Roof started leaking after installation. Solcius won't help fix roof where shingles were TORN during installation. Now I have wet insulation in my attic, and the ceiling is bowing, cracking, and growing mold.... read more
Awesome Installation
Type: Residential Electric
Reviewed: 01/19/2019
Very professional and knowledgeable. 10/10. Would recommend!
Crap of a solar company
Type: Residential Electric
Reviewed: 01/17/2019
Your customer service is extremely poor! We waited and waited patiently for months, all we got was a run around, excuse after excuse as to why our roof didn't get done and solar panels. They deserve NO STARS!... read more
Terrible experience
Type: Residential Electric
Reviewed: 01/10/2019
I don't think they really want my review, even though they have asked me more than once to post it. One star is really too high. This has been one of the worst experiences of my life. I started this before the Rocky Mountain Power cut off grandfathering the watt-for-watt generation policy. I told them that if they didn't get my application in on time, it was a deal breaker. They didn't get it in, in spite of MANY calls in the week leading up to the cut off. They assured me that it was in and everything was settled. That was in 2017, October and November. After months and months of negotiating and frustration, they FINALLY finished the installation and got the meter set YESTERDAY, Jan 9, 2019. They still haven't finished their part of our agreement, which is to provide LED lighting throughout our entire house. They promise and don't come through. Time and time again I have called, they promise to call back and weeks go by before I hear from anyone. They would set appointments to come and then never show, or even call to let me know they weren't going to show up! They finally got the install done, (but we had no meter and it wasn't connected) and, suddenly they are harassing me almost constantly telling me that it is URGENT that I hurry and call the finance company and tell them that everything is done so they can get their money. It hasn't been urgent to them for 14 months!!! Frankly, they were asking me to commit fraud Because they were not done and I still had no solar power! I put my money out and for over 14 months, have nothing to show for it. I signed a contract originally, then 3 months later they had me sign another contract for a lower price. I figured they were trying to make up for missing the deadline. Now, I've lost the whole year's worth of solar savings, gone for 14 plus months with no interest on my 10,000, and I'm to get money off for their missing the deadline, in addition to their not providing the LED lights they promised. Now, when they're done, they want to go back to the original price of 10,000 more, and ignore the second contract they had me sign. How are they still in business???... read more
Solar
Type: Residential Electric
Reviewed: 01/07/2019
They we're very professional and supportive. They helped us step by step. The installers we're curtious and efficient.... read more
Great service and great product
Type: Residential Electric
Reviewed: 12/29/2018
Solcius is a great company to work with. Everyone is very helpful and professional, there is always someone available to answer questions and provide updates. We are very happy with the product and the service, from sales through install.... read more
Terrible Customer Service
Type: Residential Electric
Reviewed: 12/18/2018
We signed a contract in April. They sent three people over to inspect our attack in June, each time never saying anything to us before leaving. Finally called and said we needed beam retrofit - fine. We got another loan to pay for the total including the retrofit and the panels/install. Didn't hear from them again for FOUR MONTHS. We finally called them. Said their contractor was "sick." (Our thought... so, hire someone else??) Our loan expired. Had to apply for 2 new loans. We called again a month later after hearing nothing from them. They didn't answer or return calls. Finally, one week before the second loans would expire, they called to schedule everything. I had to stay home to accommodate their people coming on a Thursday. The work for everything - attic retro, panel install, etc - took a total of 12 hours of work. It took them three days. Then they called because someone in their department put in a new request to have us get ANOTHER loan - days after we already approved, with the loan company, the use of the funds to pay for the services. And we didn't get the promised patio furniture that was supposed to be set up when everything was installed - but then again, a summertime install was being completed EIGHT MONTHS later, in the winter, so really, not like we could use it anyway. Really, really disappointing. DO NOT HIRE THESE PEOPLE if you live in Western New York.... read more
The Jury is still out
Type: Residential Electric
Reviewed: 12/14/2018
I read lots of reviews about this company some good and some not so good. I’m hoping and praying I made the correct decision in choosing Solcius for my solar installation. I said the jury is still out because my system was just completed and isn’t running yet. My project was rather large so it took two crews to finish and they were good but rather loud playing music and what not. Also it’s has not rained yet so I can see if they damaged my roof or not.... read more
Showing 20 of 143 reviews
