Years in business

> 6

Pros

Review score is above industry average of 3.96

4.34

NABCEP qualified installer

Yes

Cons

There are no cons noted

Solar panel cost calculator

Latest Solar Alliance LLC (TX) reviews

Latest review

mike thomas over 1 month

They made this experience smooth and easy. I wasn't sure what to expect. I definitely recommend them to everyone who like the idea of solar panels. I will be a returning customer.

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Latest complaint

Customer, over 1 month

All issues occured pre-COVID-19: The problems began from the time the first walk through was supposed to take place. The electrician was a no show. The owner apologized and said that he would make it up to me by taking care of me. I missed work to be there for the walk through and had to miss work a second time for the second appointment where the electrician was still late. On October 17, 2019 I was told that the install would take place in a week. The panels were delayed being shipped and did not arrive on time, so I had mounts installed on my roof with no panels. A customer service rep called me and said the panels would be delivered Friday evening October 25th. They said they were personally tracking them and for me to be at home to accept shipment. Nothing ever arrived. Then the same customer rep said they were out for delivery Saturday morning, October 26th. No one ever came to the house. Solar Alliance tried to pass the blame on the business they bought the solar panels (CED) from saying they were only passing on information. On Monday, October 28th, I got a call from a dispatcher saying they would be delivered today with a window from 8am-4pm. When the panels arrived, a single individual loaded them to a dolly and was not able to pull them up our driveway, put them in our garage. This ruined the epoxy on my garage floor that was applied a few weeks before. I could not leave them on my driveway since I have a strict HOA. The installers were not able to come back out until the next Saturday. I informed the owner that this would be fine as long as they were there early since I had a weekend family trip that had been planned months ahead of time. The owner confirmed they would arrive between 9-10am Saturday morning, November 2nd. 10 am comes and no one has arrived. I call the owner and finally hear back around noon that they were delayed at another job in Spicewood Springs, which is an hour away. I asked why they would tell me a specific time if they knew that they already had a job at that time. The owner said the subcontract their installations out. This raises all sorts of red flags. The installers are shown on their website as employees. (This website is now down) This was clear deception and dishonesty. The installer said he would be there by 3:00 pm and did not arrive until 4:45 pm. Again, the owner said he would make it up to me and offered to compensate me $200 for my garage floor damage, which does not cover the cost at all. My project failed inspection and as far as I know it was never passed. Never did anyone walk me through what was done or how it works. This is probably because it was not working. The system does not report on 2 of the three things it should (Solar to the Grid, and Grid power consumed.) The last communication I received was March 6th, and their website is now down.

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All Solar Alliance LLC (TX) reviews

Solar Alliance LLC (TX) prices

This installer does not publish their standard system prices on the net.

As such we have used average pricing from the installers service areas as a proxy for what this company would most likely charge for a solar system.

System size

11.9kW

Average cost per watt

$2.58

Net cost of system

$14,635 - $17,887

Average payback time

Annual power production

18,874 kWh

Levelized cost of solar energy

?
Levelized cost per kWh is the cost of the solar system divided by the total number of kWh produced by a solar system over it’s lifetime.

4¢ kWh

If you don't get solar

16¢ kWh

Forecast average TX electric rates over the next 25 years

Brands sold

Contact

Address

16607 Blanco Road Suite 603, San Antonio TX, 78232

Website

Solar Alliance LLC (TX)

Office locations

Select state

TEXAS - San Antonio

16607 Blanco Road Suite 603, San Antonio TX, 78232

Service locations

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Accreditations and affiliations

Better Business Bureau Solar Energy Industries Association American Solar Energy Society

Service Types

Residential solar - Grid tied

Small commercial solar - Grid tied

Solar pool heating sales and installations

Wind turbines

Energy audits

Residential solar - Hybrid solar systems

Energy monitoring

NABCEP certifications

NABCEP Certified Solar PV Installer
Jaime Castro
PV-102117-002427

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