Sierra Pacific Solar

Had to wait over three weeks for appointment. I was prepared for a long wait. Repair man came without the proper equipment. He said he would put me on the priority list. Waited four days for date. Advised by company they would schedule me over a week out. Repair man never scheduled appointment. Really disorganized company!

Had to wait over three weeks for appointment. I was prepared for a long wait. Repair man came without the proper equipment. He said he would put me on the priority list. Waited four days for date. Advised by company they would schedule me over a week out. Repair man never scheduled appointment. Really disorganized company!

Had to wait over three weeks for appointment. I was prepared for a long wait. Repair man came without the proper equipment. He said he would put me on the priority list. Waited four days for date. Advised by company they would schedule me over a week out. Repair man never scheduled appointment. Really disorganized company!

I PAY $19.95 PER MONTH- YEAR ROUND- I HAD TO PAY ANOTHER $19.95 FOR THE SERVICE FEE THEN WHEN HE CAME OUT, HE NEVER TOLD ME THAT THE PART FEE WAS GOING TO BE A MINIMUM OF $114. THE TOTAL WAS $133.95 WHEN HE FINISHED IN ABOUT 20 MINUTES, HE SHOWED ME A 1/4 INCHTUBE THAT WAS ABOUT 12 FEET LONG, HE REPLACED (ABOUT $5 TO $8 WORTH). THEN HE SHOWED ME THE BILL - LIKE WHAT??? THIS COMPANY SHOULD BE CALLED GUYS IN THE BIG RED TRUCKS THAT RIP YOU OFF" BESIDES HE WAS LATE BY 2 HOURS. WITH NO PHONE CALL AS I HAD TO CALL THEM TO ASK WHERE HE WAS!!!

I PAY $19.95 PER MONTH- YEAR ROUND- I HAD TO PAY ANOTHER $19.95 FOR THE SERVICE FEE THEN WHEN HE CAME OUT, HE NEVER TOLD ME THAT THE PART FEE WAS GOING TO BE A MINIMUM OF $114. THE TOTAL WAS $133.95 WHEN HE FINISHED IN ABOUT 20 MINUTES, HE SHOWED ME A 1/4 INCHTUBE THAT WAS ABOUT 12 FEET LONG, HE REPLACED (ABOUT $5 TO $8 WORTH). THEN HE SHOWED ME THE BILL - LIKE WHAT??? THIS COMPANY SHOULD BE CALLED GUYS IN THE BIG RED TRUCKS THAT RIP YOU OFF" BESIDES HE WAS LATE BY 2 HOURS. WITH NO PHONE CALL AS I HAD TO CALL THEM TO ASK WHERE HE WAS!!!

I PAY $19.95 PER MONTH- YEAR ROUND- I HAD TO PAY ANOTHER $19.95 FOR THE SERVICE FEE THEN WHEN HE CAME OUT, HE NEVER TOLD ME THAT THE PART FEE WAS GOING TO BE A MINIMUM OF $114. THE TOTAL WAS $133.95 WHEN HE FINISHED IN ABOUT 20 MINUTES, HE SHOWED ME A 1/4 INCHTUBE THAT WAS ABOUT 12 FEET LONG, HE REPLACED (ABOUT $5 TO $8 WORTH). THEN HE SHOWED ME THE BILL - LIKE WHAT??? THIS COMPANY SHOULD BE CALLED GUYS IN THE BIG RED TRUCKS THAT RIP YOU OFF" BESIDES HE WAS LATE BY 2 HOURS. WITH NO PHONE CALL AS I HAD TO CALL THEM TO ASK WHERE HE WAS!!!

I recently had a situation which I felt I was being overlooked and sent to the operations Manger, Trish, WOW was she awesome, solution oriented and truly made me feel that my problem was hers. I've been a dedicated customer with Sierra Pacific for 15 plus years, she truly made me feel that I was a valued customer. I was a crying mess when I called, she made me feel that my problem was her problem too. I can't say enough great things about Trish and all that she did to turn me back into a very appreciative customer. I look forward to the next 15 years plus, thanks to her and the service department she represents. Thank you Trish, you are truly one in a million!!! A true asset to your company. Patricia

I recently had a situation which I felt I was being overlooked and sent to the operations Manger, Trish, WOW was she awesome, solution oriented and truly made me feel that my problem was hers. I've been a dedicated customer with Sierra Pacific for 15 plus years, she truly made me feel that I was a valued customer. I was a crying mess when I called, she made me feel that my problem was her problem too. I can't say enough great things about Trish and all that she did to turn me back into a very appreciative customer. I look forward to the next 15 years plus, thanks to her and the service department she represents. Thank you Trish, you are truly one in a million!!! A true asset to your company. Patricia

I recently had a situation which I felt I was being overlooked and sent to the operations Manger, Trish, WOW was she awesome, solution oriented and truly made me feel that my problem was hers. I've been a dedicated customer with Sierra Pacific for 15 plus years, she truly made me feel that I was a valued customer. I was a crying mess when I called, she made me feel that my problem was her problem too. I can't say enough great things about Trish and all that she did to turn me back into a very appreciative customer. I look forward to the next 15 years plus, thanks to her and the service department she represents. Thank you Trish, you are truly one in a million!!! A true asset to your company. Patricia

Erik was the lead with six other hard working young men. They were extremely polite and professional. The three day job was finished in two days as they all worked together seamlessly. The finished product is beautiful. Now I hope my pool gets warmer! They just left a couple of hours ago. Thanks guys!!

Erik was the lead with six other hard working young men. They were extremely polite and professional. The three day job was finished in two days as they all worked together seamlessly. The finished product is beautiful. Now I hope my pool gets warmer! They just left a couple of hours ago. Thanks guys!!

Erik was the lead with six other hard working young men. They were extremely polite and professional. The three day job was finished in two days as they all worked together seamlessly. The finished product is beautiful. Now I hope my pool gets warmer! They just left a couple of hours ago. Thanks guys!!

I had a scheduled call today to replace 3 filters and the technician (LORENZO) who arrived at my home was just TERRIFIC! Very knowledgeable, polite and professional.....

I had a scheduled call today to replace 3 filters and the technician (LORENZO) who arrived at my home was just TERRIFIC! Very knowledgeable, polite and professional.....

I had a scheduled call today to replace 3 filters and the technician (LORENZO) who arrived at my home was just TERRIFIC! Very knowledgeable, polite and professional.....

Last year, Sierra Pacific installed solar panels on our garage to help raise the temperature in our swimming pool. After 18 years without solar, we are enjoying the pool now more than ever. Without question, Sierra Pacific is a terrific company. There's a lot of competition in the home improvement industry and sometimes it is real difficult to find an exceptional company that is honest, stands behind their product, offers a fair price, and maintains a highly trained, competent, and professional work crew. Sierra Pacific, in my experience, ranks at the top in it's field. From the telephone receptionists to the equipment installers, and from the service technicians to management, we have been treated fairly and courteously. Over the last year, we needed some adjustments in our solar panel operation. Sierra Pacific responded quickly and solved the problems. Sierra Pacific knows their business well and repeatedly comes through. One additional note: Jeff Buckley, a design technician, came out to the house earlier this week to address a minor problem with our solar system. He quickly diagnosed the issue, fixed it, and then went beyond what I expected by closely examining the entire system. He was thorough, professional, and very capable. Sierra Pacific is lucky to have him on board. I highly recommend this outstanding company.

Last year, Sierra Pacific installed solar panels on our garage to help raise the temperature in our swimming pool. After 18 years without solar, we are enjoying the pool now more than ever. Without question, Sierra Pacific is a terrific company. There's a lot of competition in the home improvement industry and sometimes it is real difficult to find an exceptional company that is honest, stands behind their product, offers a fair price, and maintains a highly trained, competent, and professional work crew. Sierra Pacific, in my experience, ranks at the top in it's field. From the telephone receptionists to the equipment installers, and from the service technicians to management, we have been treated fairly and courteously. Over the last year, we needed some adjustments in our solar panel operation. Sierra Pacific responded quickly and solved the problems. Sierra Pacific knows their business well and repeatedly comes through. One additional note: Jeff Buckley, a design technician, came out to the house earlier this week to address a minor problem with our solar system. He quickly diagnosed the issue, fixed it, and then went beyond what I expected by closely examining the entire system. He was thorough, professional, and very capable. Sierra Pacific is lucky to have him on board. I highly recommend this outstanding company.

Last year, Sierra Pacific installed solar panels on our garage to help raise the temperature in our swimming pool. After 18 years without solar, we are enjoying the pool now more than ever. Without question, Sierra Pacific is a terrific company. There's a lot of competition in the home improvement industry and sometimes it is real difficult to find an exceptional company that is honest, stands behind their product, offers a fair price, and maintains a highly trained, competent, and professional work crew. Sierra Pacific, in my experience, ranks at the top in it's field. From the telephone receptionists to the equipment installers, and from the service technicians to management, we have been treated fairly and courteously. Over the last year, we needed some adjustments in our solar panel operation. Sierra Pacific responded quickly and solved the problems. Sierra Pacific knows their business well and repeatedly comes through. One additional note: Jeff Buckley, a design technician, came out to the house earlier this week to address a minor problem with our solar system. He quickly diagnosed the issue, fixed it, and then went beyond what I expected by closely examining the entire system. He was thorough, professional, and very capable. Sierra Pacific is lucky to have him on board. I highly recommend this outstanding company.

Not happy with this company at all. New solar panels leaked every year as soon as we had them installed. Company charges you for service call without notifying you in advance even when its covered on warranty. Never charged for the last 24 years. Always finding reasons why panels leak and trying not to cover on warranty. Be wary!

Not happy with this company at all. New solar panels leaked every year as soon as we had them installed. Company charges you for service call without notifying you in advance even when its covered on warranty. Never charged for the last 24 years. Always finding reasons why panels leak and trying not to cover on warranty. Be wary!

Not happy with this company at all. New solar panels leaked every year as soon as we had them installed. Company charges you for service call without notifying you in advance even when its covered on warranty. Never charged for the last 24 years. Always finding reasons why panels leak and trying not to cover on warranty. Be wary!

Excellent work. TJ did an outstanding job.

Excellent work. TJ did an outstanding job.

Excellent work. TJ did an outstanding job.

Everything was clearly explained to me by Tom and I was excited to schedule the installation. All of the necessary measurements and paperwork were quickly completed and the crew installed the solar energy system in less than a day. It was almost immediately up and running. I just received my PG&E bill and my cost for electric was...zero!

Everything was clearly explained to me by Tom and I was excited to schedule the installation. All of the necessary measurements and paperwork were quickly completed and the crew installed the solar energy system in less than a day. It was almost immediately up and running. I just received my PG&E bill and my cost for electric was...zero!

Everything was clearly explained to me by Tom and I was excited to schedule the installation. All of the necessary measurements and paperwork were quickly completed and the crew installed the solar energy system in less than a day. It was almost immediately up and running. I just received my PG&E bill and my cost for electric was...zero!

From the initial visit to energizing the system, the process was easy and efficient. Solar Pacific did an awesome job!

From the initial visit to energizing the system, the process was easy and efficient. Solar Pacific did an awesome job!

From the initial visit to energizing the system, the process was easy and efficient. Solar Pacific did an awesome job!

From the selection and estimation process then to the installation, all went as scheduled. The service staff and techs that come out as scheduled are great and provide a lot advice on how to maintain and keep the system running smoothly.

From the selection and estimation process then to the installation, all went as scheduled. The service staff and techs that come out as scheduled are great and provide a lot advice on how to maintain and keep the system running smoothly.

From the selection and estimation process then to the installation, all went as scheduled. The service staff and techs that come out as scheduled are great and provide a lot advice on how to maintain and keep the system running smoothly.

Had a slight "misunderstanding" with the salesperson, but this was quickly remedied by owner of Sierra Pacific. I'm very impressed with the system they installed and the temperature of my pool is already climbing. Jason, the owner, will take care of any issues if you happen to encounter any. I can recommend this company without reservation! I want to add that I had a leak that was exacerbated by the install, but probably not really related to the install at all. It was leaking near their system, on one of my pool pipes. Although it turned out likely not to be their fault, and although I said I would take care of it myself, they sent out guys right away who fixed this for me at no cost! These guys are obviously serious about getting customers for life and doing an honest business. I am truly impressed! If I go with solar for my home, these guys will be the first ones I call. I will also recommend them to my neighbors and others.

Had a slight "misunderstanding" with the salesperson, but this was quickly remedied by owner of Sierra Pacific. I'm very impressed with the system they installed and the temperature of my pool is already climbing. Jason, the owner, will take care of any issues if you happen to encounter any. I can recommend this company without reservation! I want to add that I had a leak that was exacerbated by the install, but probably not really related to the install at all. It was leaking near their system, on one of my pool pipes. Although it turned out likely not to be their fault, and although I said I would take care of it myself, they sent out guys right away who fixed this for me at no cost! These guys are obviously serious about getting customers for life and doing an honest business. I am truly impressed! If I go with solar for my home, these guys will be the first ones I call. I will also recommend them to my neighbors and others.

Had a slight "misunderstanding" with the salesperson, but this was quickly remedied by owner of Sierra Pacific. I'm very impressed with the system they installed and the temperature of my pool is already climbing. Jason, the owner, will take care of any issues if you happen to encounter any. I can recommend this company without reservation! I want to add that I had a leak that was exacerbated by the install, but probably not really related to the install at all. It was leaking near their system, on one of my pool pipes. Although it turned out likely not to be their fault, and although I said I would take care of it myself, they sent out guys right away who fixed this for me at no cost! These guys are obviously serious about getting customers for life and doing an honest business. I am truly impressed! If I go with solar for my home, these guys will be the first ones I call. I will also recommend them to my neighbors and others.

The sales person was very knowledgeable and put together a quote with the best equipment at a fair price. I was very impressed with the installation. They used efficient digging equipment for this ground mount and the installers were quick and professional. They did an excellent job of running the wiring to and thru my house and installed the inverter in my garage exactly where I wanted it. The system is working great and I can't wait to count my savings.

The sales person was very knowledgeable and put together a quote with the best equipment at a fair price. I was very impressed with the installation. They used efficient digging equipment for this ground mount and the installers were quick and professional. They did an excellent job of running the wiring to and thru my house and installed the inverter in my garage exactly where I wanted it. The system is working great and I can't wait to count my savings.

The sales person was very knowledgeable and put together a quote with the best equipment at a fair price. I was very impressed with the installation. They used efficient digging equipment for this ground mount and the installers were quick and professional. They did an excellent job of running the wiring to and thru my house and installed the inverter in my garage exactly where I wanted it. The system is working great and I can't wait to count my savings.

When we started exploring a solar power system for our residence, we looked into Sunrun and several other companies. We decided to explore Sierra Pacific since we were very pleased with their quality of work and professionalism with an HVAC system that they had installed in our previous home. Suffice it to say, we were glad that we had considered Sierra Pacific solar as their prices beat the other competitors and the quality of their work was exceptional. In consulting with other friends who had gone with other solar companies for their homes, we heard nightmares of how their systems were either engineered or designed improperly or the crews were incompetent. This was obviously not the case with Sierra Pacific. We used Sierra Pacific in the past and we are glad that we used them again today. When the time arises for us to replace our HVAC, we will once again go with Sierra Pacific. They are an exceptional company and we have been and will continue to be returning customers.

When we started exploring a solar power system for our residence, we looked into Sunrun and several other companies. We decided to explore Sierra Pacific since we were very pleased with their quality of work and professionalism with an HVAC system that they had installed in our previous home. Suffice it to say, we were glad that we had considered Sierra Pacific solar as their prices beat the other competitors and the quality of their work was exceptional. In consulting with other friends who had gone with other solar companies for their homes, we heard nightmares of how their systems were either engineered or designed improperly or the crews were incompetent. This was obviously not the case with Sierra Pacific. We used Sierra Pacific in the past and we are glad that we used them again today. When the time arises for us to replace our HVAC, we will once again go with Sierra Pacific. They are an exceptional company and we have been and will continue to be returning customers.

When we started exploring a solar power system for our residence, we looked into Sunrun and several other companies. We decided to explore Sierra Pacific since we were very pleased with their quality of work and professionalism with an HVAC system that they had installed in our previous home. Suffice it to say, we were glad that we had considered Sierra Pacific solar as their prices beat the other competitors and the quality of their work was exceptional. In consulting with other friends who had gone with other solar companies for their homes, we heard nightmares of how their systems were either engineered or designed improperly or the crews were incompetent. This was obviously not the case with Sierra Pacific. We used Sierra Pacific in the past and we are glad that we used them again today. When the time arises for us to replace our HVAC, we will once again go with Sierra Pacific. They are an exceptional company and we have been and will continue to be returning customers.

They showed up on time, and were very professional. On the first day of the install, the lead installer's grandmother died. I know his head wasn't in the game, but rather than leaving early they worked a full day. My only complaint is that the AC shutoff is in a really bad place. I understand why they did it (the circuit breaker and the gas are using up the rest of the wall). I just wish the planning of the power & gas was better, so when things like solar are added, it doesn't look so hokey.

They showed up on time, and were very professional. On the first day of the install, the lead installer's grandmother died. I know his head wasn't in the game, but rather than leaving early they worked a full day. My only complaint is that the AC shutoff is in a really bad place. I understand why they did it (the circuit breaker and the gas are using up the rest of the wall). I just wish the planning of the power & gas was better, so when things like solar are added, it doesn't look so hokey.

They showed up on time, and were very professional. On the first day of the install, the lead installer's grandmother died. I know his head wasn't in the game, but rather than leaving early they worked a full day. My only complaint is that the AC shutoff is in a really bad place. I understand why they did it (the circuit breaker and the gas are using up the rest of the wall). I just wish the planning of the power & gas was better, so when things like solar are added, it doesn't look so hokey.

We had a 21 panel, 1 inverter system installed. The project had some challenges, especially that the inverter had to be placed at the opposite side of the house than the main power. This involved going up 2.5 stories and running wire through the attic. Sierra Pacific met every challenge with grace and did a very professional job. I chose them because they were local and yet big enough to stand by their warranty. I am so happy we went with Sierra Pacific and will recommend them to my neighbors and friends.

We had a 21 panel, 1 inverter system installed. The project had some challenges, especially that the inverter had to be placed at the opposite side of the house than the main power. This involved going up 2.5 stories and running wire through the attic. Sierra Pacific met every challenge with grace and did a very professional job. I chose them because they were local and yet big enough to stand by their warranty. I am so happy we went with Sierra Pacific and will recommend them to my neighbors and friends.

We had a 21 panel, 1 inverter system installed. The project had some challenges, especially that the inverter had to be placed at the opposite side of the house than the main power. This involved going up 2.5 stories and running wire through the attic. Sierra Pacific met every challenge with grace and did a very professional job. I chose them because they were local and yet big enough to stand by their warranty. I am so happy we went with Sierra Pacific and will recommend them to my neighbors and friends.

It took a lot of research and number crunching to decide on adding solar power to our home. Our home is fairly large at over 4000 square feet and we have a pool. Our average electric bill in the summer is $200 to $300 depending on use of the AC. We typically use our whole house fan but there are some afternoons and evenings when you need to use the AC. Feeling that if we added solar, we could use regularly use the AC to cool instead of when it was absolutely necessary. After narrowing down our list of Solar providers we got 5 estimates. All the companies we selected were top rated by Yelp and by local references. Estimates varied by power output and by products represented. I quickly dismissed any estimate that was a simple quick glance at our PG&E bill. I also dismissed an estimate that mapped out our panels with an overlay of Google maps. Our pool solar heating was installed by Sierra Pacific by the original owner of the house. I was impressed by the quality, owner instructions, and effectiveness of the system so I added Sierra Pacific to our list of Solar installers. Our pool panels were installed on the southern exposure of our roof which gets the highest amount of sun. Since we had the pool panels on the southern portion of our roof they took up all the good area. I wanted the most effective area so I asked all the salesman if they could move the pool panels to the west roof. Most of them said they it was not a good idea since they will leak when moved and the western roof plane was fine. When I asked Justin Gordon from Sierra Pacific he said 'yes, we can move them and they won't leak' The relocation price was very reasonable so it was quoted with the Solar panels. Sierra Pacific provided a professional quote with everything I requested. Once we signed on with Sierra Pacific their design crew went to work. Sierra Pacific sent out their Design Engineer to measure and walk the roof. Within 2 days we received the scaled plans and load calculations. All professionally done. The only thing that I had to to was to submit the request to our HOA. Sierra Pacific submitted the plans to the county for the permit. Once approved by the county and HOA, Sierra Pacific scheduled the install. They said it would take 4 days and it took 4 days. The crew relocated the pool solar and installed the panels. Panels were placed on the south and west roof lines. All the power lines were run internally through the attic. The main power line was run down from the roof to the garage - one line only which was brought in through the garage. The electrical conduit was run through the garage to the inverter and all sealed. The inverter was mounted on the inside of the garage on the wall with the main breaker panel. Beautiful installation, not like my next door neighbor's install (note:my neighbor had the solar company that sells inside Home Depot) When the Sierra Pacific crew was done, the Lead Installer walked me through the inverter and disconnects. System has a wireless transmitter mounted on the inverter that communicates with our home WiFi. Sierra Pacific took care of the permits and the PG&E application. So, in the last month we are producing power and not from PG&E. Nice job Sierra Pacific. You guys are pros.

It took a lot of research and number crunching to decide on adding solar power to our home. Our home is fairly large at over 4000 square feet and we have a pool. Our average electric bill in the summer is $200 to $300 depending on use of the AC. We typically use our whole house fan but there are some afternoons and evenings when you need to use the AC. Feeling that if we added solar, we could use regularly use the AC to cool instead of when it was absolutely necessary. After narrowing down our list of Solar providers we got 5 estimates. All the companies we selected were top rated by Yelp and by local references. Estimates varied by power output and by products represented. I quickly dismissed any estimate that was a simple quick glance at our PG&E bill. I also dismissed an estimate that mapped out our panels with an overlay of Google maps. Our pool solar heating was installed by Sierra Pacific by the original owner of the house. I was impressed by the quality, owner instructions, and effectiveness of the system so I added Sierra Pacific to our list of Solar installers. Our pool panels were installed on the southern exposure of our roof which gets the highest amount of sun. Since we had the pool panels on the southern portion of our roof they took up all the good area. I wanted the most effective area so I asked all the salesman if they could move the pool panels to the west roof. Most of them said they it was not a good idea since they will leak when moved and the western roof plane was fine. When I asked Justin Gordon from Sierra Pacific he said 'yes, we can move them and they won't leak' The relocation price was very reasonable so it was quoted with the Solar panels. Sierra Pacific provided a professional quote with everything I requested. Once we signed on with Sierra Pacific their design crew went to work. Sierra Pacific sent out their Design Engineer to measure and walk the roof. Within 2 days we received the scaled plans and load calculations. All professionally done. The only thing that I had to to was to submit the request to our HOA. Sierra Pacific submitted the plans to the county for the permit. Once approved by the county and HOA, Sierra Pacific scheduled the install. They said it would take 4 days and it took 4 days. The crew relocated the pool solar and installed the panels. Panels were placed on the south and west roof lines. All the power lines were run internally through the attic. The main power line was run down from the roof to the garage - one line only which was brought in through the garage. The electrical conduit was run through the garage to the inverter and all sealed. The inverter was mounted on the inside of the garage on the wall with the main breaker panel. Beautiful installation, not like my next door neighbor's install (note:my neighbor had the solar company that sells inside Home Depot) When the Sierra Pacific crew was done, the Lead Installer walked me through the inverter and disconnects. System has a wireless transmitter mounted on the inverter that communicates with our home WiFi. Sierra Pacific took care of the permits and the PG&E application. So, in the last month we are producing power and not from PG&E. Nice job Sierra Pacific. You guys are pros.