Sierra Pacific Solar

Very happy with my choice of solar companies

I interviewed four different companies on solar. The guy from Solar City was extremely irritating (reminded me of a very annoying used car salesman) and they came in very high on the bid. Another company wanted us to put our solar structure in a total different direction which would not have suited our needs. He came in under Sierra Pacific but did not seem to be very knowledgeable on the product. Was extremely happy with every individual I encountered with Sierra. Very knowledgeable and professional. The installation crew led by Juan Flores was top rate. Very happy. My meter has been running in reverse a LOT.

Amazing Experience

Up front and honest info on the sales call. They thoroughly explained the entire process and made it very easy. On install day, Jose and his team were very thorough from start to finish. They did an excellent job on explaining what I needed to expect prior to install and how to use everything post install.

Efficiency

Mike and his crew of four arrived early on the appointed day. They broke into three tasks, Mike installing the controls, one pair setting the eight panels and the other pair painting and running the piping. I was impressed with care they gave to my property and making their installation attractive. They were done mid-afternoon and Mike walked me through operation of the solar pool heating. He also made a personal inspection of the other's work, checking screw tightness and leaks. I would recommend this company.

Pool solar

We hired Sierra Pacific Solar for our pool back in 2004 and we have been extremely impressed with both their product and their people. They have honored their warranty through out this whole term and whenever we called, they thanked us for the call. You just can't beat this type of customer service.

Solar Installation

The experience we had with Solar Pacific was incredible. From sales, to support, to installation and post sales support, the team was excellent. Great expertise and customer service. they took the time to answer all of my questions and was and continue to be very responsive to my inquiries. The were prompt and delivered to the schedule we agreed to. While I have only had the product for about 2 weeks, i must say I am very pleased and would recommend Sierra Pacific.

West Sacramento install

Prompt service. Great clean-up after the installation. Good information flow with crew chief. Neat job - extremely professional folks.

39 panel array

Sierra Pacific's installation of our large open field solar array was a well run project. The crew was timely, courteous and professional.

Great Team, great product

I could not be more happy with the product and the service and support of Sierra Pacific Solar. They were efficient, timely, and knowledgable. And everything is up and running!! Also Jennifer and the whole office staff are amazing. Really customer centered.

Solar Panels

After researching many options, we chose to purchase our system from Sierra Pacific. Our installer was really great, he talked us through the whole installation. We were concerned because we have a 70 year old flat not standard tile roof.So far we are pleased with our decision.

Installation

They arrived on time, did everything they said, cleaned up after wirh no problems. Nice neat installation

my new air and heating unit

My AC and Heating system need to be replaced as it was 21 years old it still worked but after installing solar i found the ac system was not so good using up most of my solar production on hot days 6,940 watts to be exact i got quotes from other dealers but the people at sierra pacific from sales staff to the install crew were great i was impressed with the quietly of workmanship and attention to detail that Hunter and his crew showed from start to finish my new system only draws 2,638 watts about 38% less energy and cools the house quickly Thanks Again for a job well done! Sal Trapani, Galt Ca

Pool solar heater

We have had nothing but terrible service from Sierra Pacific. We had heat pump and pool solar water put in. We felt our pool was not heating up enough. We eventually had a service call from “Jeff”. He thinks everything is working mechanically okay and that the only problem might be the sizing of the system. This is now our conclusion also. Jeff said he would go back to the office and check the file to see what the surface area of the pool as determined when the bid was submitted. I suspect there are no measurements in the file and that the salesman just guessed based on his experience. Jeff never called back. I called and complained and still no call back. A second call to your office and they finally had Jeff call me. He apologized, as he remembered his promise to check the file. This was a Friday and he said he would check the file and call us Monday or Tuesday (20th or 21st ). He even said he was calling the office and having a reminder set up. So now it is Tuesday evening and no call back. At this point we feel our system was under sized for some reason, not sue why maybe to undercut the competition, ego of the salesman, ???. The salesman did not measure, did not consider all the waterfalls, spa, and wading area, etc. The other bid we obtained estimated an 8 panel system, but your team insisted we only needed 6. Based on the criteria regarding panels to surface area provided by “Jeff” we have determined we should have had and 8-10 panel system. If we are correct or even close that would explain the underperformance.

Solar Panel Package

Competitive price. Quality panels. High output. Installation fast and quality workmanship. Installers very friendly, more than happy to answer questions and explain work in progress.

Solar Panels

My experience with Sierra Pacific Solar was very positive from the initial conversation with the representative through the installation. All questions were quickly answered and all minor problems which arose were also quickly resolved to positive conclusions. Even at present, I am very satisfied and pleased with my association with Sierra Pacific.

After Extensive Research-Sierra Pacific Came out #1

Having little knowledge or association with solar power, I spent a couple of months researching the science, application, installation, economics and user reviews and Sierra Pacific came out on top. I purchased the system and to date, it has exceeded my expectations. So what sold me: - Knowledge of the systems, availability of product and applications for my situation, - Low pressure sales and patience with my continuous questioning, - Outstanding reviews by previous clients of Sierra Pacific, - Wide variety of products and installation methodologies, - Overall handling of complaints as identified by the BBB. Sierra Pacific has gone out of it's way to their detriment to resolve customer complaints regardless of their validity, - On site (at my home) evaluation by SP engineering using to date technologies to estimate ideal production designs, - Personal meeting with the SP President, Jason Hanson: he is innovative, progressive, an active member of the industry and is customer driven...in effect, he "gets it!" - Flexibility: there were last minute design changes on my part. The SP team handled it, adjusted the design adding more KWH and aesthetics to the installation, - Turn key results: gave them the green light, they handled the city, the power company and any of the other details necessary for compliant installation. If this has not convinced you, maybe you are not ready for solar power.

Lou & Suz, August 29, 2013

We had 16 Panels installed in July 2013. This is one of the most satisfying installations we have contracted. This was the most reasonable of three bids, and every step of the installation went as promised. Based on my recommendation, a close friend also accepted this company's bid and is also very pleased with her product.

Sierra Pacific Solar Review

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Sierra Pacific Solar Review

There was a paperwork delay w/financing company which delayed connection to PG&E (utility). Jason Hanson paid for our lease payments until we were connected (2 months) which was over and above our expectations. Excellent customer service.

We are completely satisfied with Sierra Pacific and highly recommend them. Sierra Pacific installed PV on a home we previously owned and we went back to them (On a new home).

Really, really pleased. Very professional. Highly recommend!