Renu Energy Solutions

Excellent company

Install went great. Had two issues with the system since install and both were resolved quickly

Great experience to date

The process from start to finish has been virtually perfect, with only the battery backup left to be completed. The entire team, from the operations supervisor to the project manager to the install team have all been friendly, professional and responsive to questions and addressed concerns in a timely manner.

Performance Misses Mark

I was excited by the opportunity to get solar installed at our home. Unfortunately the promises of eliminating 90% of our energy bill did not materialize. We did everything we were asked to do, including cutting down trees by our home. They did honor the shortfall the first year by issuing a check as promised in the contract. They also promised to "make good" as they said "when we originally proposed your solution, we misjudged the pitch of your roof. They came and took more pictures after an extended delay, but still no response. I was hopeful when installed, but am extremely disappointed with the customer service post-installation and the promises of making it right, which have not yet materialized...in two years.

Miscommunication

I worked with Jeremy Pitts and when we went over what I was looking for I was told included in my pricing was a temporary battery backup in case power outage, etc. I found out after the first power outage that wasn’t the case. Shame on me because I should have caught it wasn’t in the contract but I didn’t know what I was looking for. Now to add it I have to spend another $8500. The Solar has mostly covered me, but I still get small power bills, pay $198 for Solar and $180 in winter for gas bc my heat wasn’t on electric. It wasn’t worth it at the end of the day and is still costing me money to do what I wanted to begin with that I was told was included.

Highly Recommended

This company was professional, reliable, and punctual from start to finish. What is even better is that they are local which made me feel at ease rather than dealing with a third-party solar merchant. They coordinated with me and provided me with all the information I needed to feel comfortable with the purchase and the process. Every one of their employees was very well-spoken and professional. Their speed and quality of work are top-notch. I will be recommending this company to all my neighbors and friends that are interested in going solar.

I had always been interested in getting solar panels for my home, but have always put it off. Last year I had a solar company's salesmen come by my house to see if we were interested so I listened to their pitch and they were pressuring me to sign a contract that day. I told them I would like to meet with some other companies first to get additional quotes. I ended up contacting 7 other local/regional installers to get additional quotes. After meeting with all of the various companies Renu stood out because of their comparable warranties/support of the large national installers, but are based nearby my home. They were also very honest and patient with my many questions. The consultant that I worked with was Nich and he did a good job of keeping in touch with me while I was getting all of my other quotes without pressuring me to sign with Renu. Nich helped design a few different layouts for my home and helped me decide what would be the most production for the dollar. In the end Renu ended up being one of my cheapest quotes thanks to them recommending less efficient panels (320W vs 375w) since I had ample roof space for the additional panels. Their quote was actually half the price of the quote I received from the company that came to my door originally. The installers who came out and installed the system were very friendly and professional. They did an excellent job and cleaned up after themselves. Overall they were great to work with and I'm happy that I decided to go through with the installation. I would highly recommend Renu if you are within their service area. I have had my panels for over a year now and have been very pleased with the results. My payment on the solar bill with my current electric bill is less than I was paying for electricity alone previously.

Going going gone solar

After researching a few installers and solar providers, I selected Renu and haven't looked back. Customer service is excellent. Service is excellent. Installation was excellent. Excellent, excellent, excellent. I am super happy and super satisfied. Thank you so much Renu.

After 5 years of debating getting solar installed, I finally bit the bullet. Throughout the 5 years, I worked with Cooper, he was my initial contact and never pressured me, just checked in, gave me updates on panels, savings from taxes, etc. When I was ready, so was he and made the process super easy. We have had the system activated for just about 4 months due to some delays with Duke Energy, but we are ready seeing the positive impact on our bill and also appreciate I’m helping on reducing my footprint and reducing the stress on the systems in place in our fast growing city.

Excellent Company

They did all that they say they would. The installation crew was very professional and did a fine job. Renu was a little slow paying my roofer. Also, I realize it is not their fault, but the Tesla battery and switching equipment is on back order and they cannot tell me when it will be installed.

Excellent Customer Service

They have excellent communication/ customer service and very friendly employees.

Very good customer service

Renu Energy

Renu made the whole process easy. They took care of everything and all I had to do was sign. It did take a few months from start to finish so mentally prepare yourself. Our goal was to reduce our power bill each month. We are now paying our power company a lot less money each month and our system will essentially pay for itself in less than 8 years. After 8 years, we will have almost no power bill monthly. Thank you Renu.

Very efficient and communicated well

Fantastic and timely service

Renu was so quick through the whole solar process. Staff were friendly and built us a system that was absolutely perfect for us. So happy we chose Renu and would recommend to anyone!

No regrets!

Last month we completed the install of solar panels on our new house. We started the process of solar with a larger nationwide company, but after talking with the Renu sales rep, we canceled that contract and have had no regrets. Not only were they more affordable, but they were informative, educating us that not every solar panel and solar panel set-up is created equal. After a little online research, we were able to quickly verify that the panels, converters, etc that Renu was offering were top of the line. Whereas the other company... let's just say I had difficulty finding any information on the "off-brand" panels they said they'd be installing. Communication throughout the entire process was prompt, professional, and courteous. We just got our first billing statement after the install, and we produced more energy than we used! I can't tell you how good that feels.

They did a great job

Great company to work with

The people are professionals, and they are courteous. Everything explained in terms I could understand. Kept on time. The solar panels are doing as promised.

Organized and excellent communication

The whole process is organized. Renu has the information regarding the installation process organized in a clear and efficient manner. The install crew was efficient and polite. The project managers are available for questions and updates. The whole system is excellent.

Company stands behind its products

The Renu Energy install team did a fantastic job installing our new Enphase solar backup batteries! We experienced a couple of problems a few days later, but Renu was quick to respond and followed through until we were completely satisfied with the system! Hats off to a great company!

Fantastic Team

The installation was quick and clean, but what I appreciated most of all was the honest and informative sales team. I am glad I chose Renu to install my solar panels.

Excellent TEAM

Renu installed a 14.6 kw whole home system. Conversation started with Bill W., the sales guy, who was exceptionally knowledgeable and explained everything quite well. I honestly was thinking this sounded WAY too easy, and assumed there would be some "glitches" along the way. He explained the process, tax incentives, size of system needed, etc. Signed the paperwork, and started the process in November, 2021. Transitioned to Calli H;, the project coordinator. Again, very knowledgeable and answered every one of my questions. They pulled permits, coordinated everything with Duke Energy, and was notified that they team would be out to install my structure. I did not have the panels installed on the roof, but a stand-alone structure that I can park machinery under. Structure was very well made, over-engineered to be sure (just the way I liked it). Two days later the solar install team arrived, and trenched, installed panels and wired everything in a couple of days. I was amazed how well each of the team worked so well together. Once all installed, Duke and the County inspected and was approved first pass. I had to submit some paperwork to Duke Energy several times via online, as Duke's system uses a DocuSign knock-off, and not as good (not a Renu issue). Once Duke received the documentation, they said the system was good to go! Called Calli, as I wanted to test the system quickly. She walked me through the turn on procedure (basically an on/off switch) Duh... System came right up and started producing power! Thus far - no warranty calls, just much smaller electric bills. For our house (3500 sqft) with two large HVAC systems, a well, etc. our electric bill is MUCH smaller I am immensely happy!

Excellent solar and battery installer

Almost 2 years ago Renu installed my 12kw solar system with two Tesla powerwalls. They made the process very easy. A professional consultant showed me different layout options and sized the system according to my past and future energy needs. The batteries are charged every day and the system still puts energy back into the grid, resulting in a below zero dollar electric bill from the electric company. What makes me the happiest is the battery backup power so I don’t have power outages. Most recently hurricane Ian came through and knocked out power to my neighbors for over a day. I invited some of them over for coffee and to recharge their phones. Overall I’m very pleased with the whole process with Renu, from consultation, to installation, and service. Truly a wonderful team and it shows that they care about their work. I recommend getting a quote from Renu when shopping around, but know that they are not the least expensive of the options, but also not the most expensive. It’s been more than worth every penny with them.

Great Experience

The company worked with me, answered my questions in a timely manner, and provided a good product that has lowered my electric bill.

Renu. Great company and 5⭐️ knowledgeable team. Why 4⭐️s? Original expectations were no power bill from grid and 100% battery backup. For us could not be done. However zero regrets on making the Solar-Powerwall investment and on the Renu team start to finish. Just do your homework on the front end. And realize these products are on back order so it may take many months to completion.

Go with Renue

Trusted , honest, and reliable.