Rayah Solar
- Installing since 2011
- 1 area served
Overview of Rayah Solar
Our Vision: The Rayah Experience & Integrity Some people think that because we sell and install solar panels, our main product is solar panels. Yes, we are a solar company, however, we like to think of our main products as the Rayah Experience. Therefore, we ask all our customers two questions: Did you have the Rayah Experience? How about our “Integrity†did we do what we said we would do? There are many aspects of the Rayah Experience, including; showing up on time, providing prompt and helpful communication, accurately communicating project details, having the installation done in a timely and professional manner, and all the other intangibles that matter to you. Together, all these make-up the Rayah Experience.
What Rayah Solar customers say
Jin
Reviewed on May 3, 2023
not a happy experience
Brad and Lindsay are very good in laying out the project details and answering all my questions. Unfortunately the good experience ends there. Their customer service is poor, don't respond to emails. I had to push repeatedly every step for them to act. My solar system activation was delayed by 8 months. Some are caused by issues such as supply chain constrains, but majority of the delay was because of their lack of urgency and poor customer service. I would not recommend them to anyone. Don't be fooled by their sales pitch.
Cage
Reviewed on Jul 15, 2019
Easy install but horrible support experience
Owner / founder was quite knowledgeable and explained everything well and price was middle of pack. However, downhill from there: 1) I was setting up virtual metering against 2 meters (multi-family) and their recommendation to set up against largest use meter was incorrect (everyone says it should have been set up against smallest use, including them), which will cost thousands in electrician fees to fix. 2) We had an issue with system in mid-November and it took them until March to fix. However, in order to get it fixed, had to contact multiple times (they never seemed to follow up on their own even though they promised they would), and an issue with virtual metering is still not resolved (it's now July) with having to email and call them every few weeks. Overall, probably best to go with another company since they are plenty of great ones out there.
About Rayah Solar
- 2011
- Installing since
- 41
- Customer reviews
- 4.33
- Average rating
- 1
- Area served
What Rayah Solar does
Services
- Installation
Where Rayah Solar works
- Massachusetts
Where to find Rayah Solar
Head office
21 Vaughn Street, Spencer MA, 01562