Rayah Solar

Roof leaks - no support

Rayah came in at the best price, so when they did shoddy work I basically said "well, that's why I paid $10k less". However, my roof started leaking. At first I thought it was the contractor that I used to put a new roof on before the panels went on. When the roofers came out to inspect they showed me that it was coming from the solar panels. I sent Rayah pictures of multiple leaks and where they were coming from. Absolutely no doubt it's the panels. I have talked with them no less than 20 times and keep getting the run around. No they won't return my calls. I have no choice but to go thru insurance and I hope they sue them to get their money back. Solar is great, but I would strongly suggest you chose a different company for solar. I feel abandoned and have been nothing but nice to this company. SHAME!!!!

Disastrous experience - severe lack of oversight and followup

We had a disastrous experience and can not recommend Rayah. Brad was knowledgeable and helpful and nearly all of the staff are kind and hardworking. But coordination of needs, requests, and follow-up we found/find sorely lacking. We experienced multiple issues and delays. We contracted for a ground mount in Sept 2021. They left a large trench open to our foundation for months that led to melting snow and ice flooding our always-dry basement. They were very responsive during the flooding and immediately afterwards, but concerns and requests were largely disregarded both before and since. We finally paid a backhoe operator to finish backfilling the trench. We paid Rayah in full in 2021, however we still are not able to use solar power, even though the electric company gave us permission to operate and installed a net meter. The monitoring app company has attempted to assist us but say only Rayah can get us online, unless/until they go out of business.