Rayah Solar

not a happy experience

Brad and Lindsay are very good in laying out the project details and answering all my questions. Unfortunately the good experience ends there. Their customer service is poor, don't respond to emails. I had to push repeatedly every step for them to act. My solar system activation was delayed by 8 months. Some are caused by issues such as supply chain constrains, but majority of the delay was because of their lack of urgency and poor customer service. I would not recommend them to anyone. Don't be fooled by their sales pitch.

Roof leaks - no support

Rayah came in at the best price, so when they did shoddy work I basically said "well, that's why I paid $10k less". However, my roof started leaking. At first I thought it was the contractor that I used to put a new roof on before the panels went on. When the roofers came out to inspect they showed me that it was coming from the solar panels. I sent Rayah pictures of multiple leaks and where they were coming from. Absolutely no doubt it's the panels. I have talked with them no less than 20 times and keep getting the run around. No they won't return my calls. I have no choice but to go thru insurance and I hope they sue them to get their money back. Solar is great, but I would strongly suggest you chose a different company for solar. I feel abandoned and have been nothing but nice to this company. SHAME!!!!

Disastrous experience - severe lack of oversight and followup

We had a disastrous experience and can not recommend Rayah. Brad was knowledgeable and helpful and nearly all of the staff are kind and hardworking. But coordination of needs, requests, and follow-up we found/find sorely lacking. We experienced multiple issues and delays. We contracted for a ground mount in Sept 2021. They left a large trench open to our foundation for months that led to melting snow and ice flooding our always-dry basement. They were very responsive during the flooding and immediately afterwards, but concerns and requests were largely disregarded both before and since. We finally paid a backhoe operator to finish backfilling the trench. We paid Rayah in full in 2021, however we still are not able to use solar power, even though the electric company gave us permission to operate and installed a net meter. The monitoring app company has attempted to assist us but say only Rayah can get us online, unless/until they go out of business.

Professional and responsive

I'm very pleased with the experience I've had with Rayah Solar. We had some delays due to Covid, and a few other hiccups along the way, but through it all, Brad, Aliyah, Kendra and the team were all very responsive and professional, and I'm thrilled to be up and running with solar. I love seeing my negative Eversource bills and collecting my monthly SMART incentives. Just waiting for the battery storage to arrive and the system will be complete!

Excellent company.

Rayah (and Brad the project manager especially) was a great experience to have my solar installed. Everyone was great in guiding me through the process from start to end. They were able to design what I needed and even have options available like EMP/solar flare hardened systems. They showed up when they said and did a very professional job. Having a responsive team like this was a treat when it seems like tradesmen these days are almost impossible to deal with. Great job guys!

Excellent service, Knowledgeable staff

We were very happy with the service provided by Rayah Solar from start to finish. Brad was very knowledgeable about the process, technology, options and programs with EverSource (utility company). We were interested in solar panels and a backup battery in case the grid goes down. Rayah's design and solution worked very well. Their staff designed and implemented the whole system flawlessly. Aliyah and Lumyr were great! Very hard working team of people. Very proud of their work. Their prices are also very reasonable. Great job! Please keep up the good work! Thank you!

Best Solar & Energy Storage System

I decided Rayah Solar was the company for my family. Brad took the time to explain the benefits of solar as well as the energy storage system as well. Rayah not only has excellent service, but the pricing was great as well. After going over all of the options Brad and I went with LG panels, Generac inverter, batteries and automatic transfer switch. The equipment is smart and works together and can be monitored on the app. Rayah can also monitor for performance as well. This would be great if the system needs to be serviced in the future. Their warranty was the best offered. I have enjoyed the Rayah experience and hope others can as well. This system is already saving me hundreds of dollars per month and will pay for itself quickly. Their team is very friendly, knowledgeable and and highly skilled. Brad knew everything and helped from incentives, financing, install. The entire team was extremely professional and quick to respond to any questions I had along the way. I will recommend the Rayah experience to co-workers, family and friends. This is a no-brainer, when there is an option for $0 down.

Great experience

Every step of the solar process was made easy with Rayah. The company is very transparent and walk you through each step of the way. Everyone from the project manager to the installers to the sales team are so nice and easy to talk to and are able to answer every question you may have.

A Great Rayah Experience

The sales experience was great. Brad explained everything and took all the time we needed to feel comfortable with solar power, the installation, and the financing. He helped us look at options for financing and helped us find the least expensive way to pay for our solar.

Loving our panels in our all-electric house!

In August 2019, we had 22 panels put on the house and the installation was efficient, the information given was thorough and understandable, and even with the small tornadoes happening on the Cape about the same time interfering with our electric company's schedule, start-up was quick. Glad we used Rayah!

Easy install but horrible support experience

Owner / founder was quite knowledgeable and explained everything well and price was middle of pack. However, downhill from there: 1) I was setting up virtual metering against 2 meters (multi-family) and their recommendation to set up against largest use meter was incorrect (everyone says it should have been set up against smallest use, including them), which will cost thousands in electrician fees to fix. 2) We had an issue with system in mid-November and it took them until March to fix. However, in order to get it fixed, had to contact multiple times (they never seemed to follow up on their own even though they promised they would), and an issue with virtual metering is still not resolved (it's now July) with having to email and call them every few weeks. Overall, probably best to go with another company since they are plenty of great ones out there.

Awesome experience

I just had my solar panels (28 SunPower 350 X-series) installed by Rayah Solar a couple of weeks ago. I researched many companies because making my decision. Brad Stoler is very knowledgeable about solar and provided me with tons of information in order for me to make an informed decision. He was very patient with me as I pondered my options and asked more questions over several weeks. Once I signed the paperwork, everything went according to plan. The project manager assigned to my project (Aliyah Chidbubem) kept me informed along the way about the multiple steps leading to the install (paperwork, inspections, installation, SMART credit signup, etc). She also answered any question I had in a timely manner. The installation crew is the most professional crew I have ever experienced (very polite, cleaning up the place after each day of work at my house, and keeping my wife and I informed about their progress). Kudos to Lumyr Derisier, Kendra Webb and the rest of the crew who made an awesome job with the install. I highly recommend Rayah for Solar projects.

Great and Excellent Installers

Thank you Rayah Team for your charitable donations of Solar panels and the exceptional services rendered to my family in Africa,Nigeria precisely and the installation of the panels,you guys are "Great installers" Thank you for the time and effort you put in and the Excellent work done on the roof as large as ours,its absolutely amazing. Few people make choices that changes lives, thank you Rayah Team for being one of the very few. Thank you once again for your kindness,generosity in making this positive impact in my family and Community. Words cannot express our gratitude to Rayah's great and exceptional installers. Kind regards. Johnson Ogbu

Phenomenal Staff and Installation!!

Going solar is a tough decision for any homeowner given the sticker price, extended time horizon, and complicated process. However, Rayah helped us through it and now we have fabulous panels on our roof slashing our electric bills. What first attracted me to Rayah is the salesman Brad Stoler. The man does his job very well. He took his time explaining the entire process - paperwork, materials, installation, and finances (state/federal tax credits and rebates). Other solar companies I got a quote from tried very hard to finish their in-person spiel in under 20 minutes. That bombardment of info would leave anyone uneasy and unsure! However, Brad and I talked for a bit over 2 hours (at my request) on EVERYTHING. He was super patient and made sure I knew what I'd be getting myself into - espcially how to pay for the panels. I had lots of follow-up specific questions after the consultation and Brad was beyond helpful - I could tell he tried to give a full and honest answer to all of my questions. After signing up with, I was impressed with the installation go-to-person. She guided me through all the necessary paperwork, responded to my questions within 1-2 days, and is very kind and respectful overall. It was so easy! Thanks to her and Brad, I feel confident in my ability to understand the solar system and rebates/tax credits I will definitely be using. It's worth noting that the panels Rayah uses are top-notch. The panels may be different depending on the situation, but I appreciate Rayah offering panels with high efficiency, degrade at the slowest rate of most panels, and are overall quite nice to look at. In conlusion, I am very satisfied with Rayah's team and services. The entire process took about 4 months (August to late November) from signing to turning on the panels, through what I see as no fault of their own. This is because getting electrical inspections from the city, working with our chosen bank, and the Mass Solar Loan program took a long time. Rayah does everything they can do to help, show appreciation for their customers, and is always welcoming of questions - no question is a dumb question. I recommend Rayah to anyone interested in solar, regardless of how much you know about solar! I sure didn't.

Fantastic service

We cannot express how grateful and satisfied we are with the solar installation process that Rayah Solar did at our house. The entire process has been exceptional, beginning with the assessment and proposal, project management and the installation. It was a pleasure to have the team at our house and we are impressed by their professionalism, attention to detail, ability to answer our questions and their diligence for their work. Our congratulations to Rayah on assembling a very solid team as they took time to perform the installation and made it aesthetically pleasing while taking care of our house and its interior. We will gladly recommend their service.

Customer service confused, and design changed during install

I chose Rayah based off of their good reviews and knowledgeable salesperson. However, after signing the contract, I had many issues reaching the customer service team. When I did, they were often confused on project details. My install was significantly delayed. During install, they told me the design we had agreed on could not be done. It was too late to go back to the drawing board as they had already installed panels. Hoping this will keep others from making the same mistake I did choosing this company. 11/29/18 Update: I am increasing my rating as multiple people from Rayah reached out to see if there was anything they could do, which means a lot. Also, my system is producing well, slightly over what we actually use. Looking beyond the poor customer service I received during the installation period, I am satisfied with the results.

Rayah did a good job on our house

They were really fast and clean. Everything works well.

Bethlehem Church

What impressed us early on was how knowledgeable and reliable the salesman, Brad Stoler, was. This installation was done for our church. Which, given committees, etc. requires a fair amount of patients. Brad never hesitated to give us what was needed. He was there literally every time we needed him. The Rayah staff are knowledgeable and keep their "finger" on the pulse of the project. The bottom line is, Great people! Great work! Matt Maselli Bethlehem Church, Sturbridge, MA 01566

Tough Businessman Approves!

I had a great experience with Rayah. I have been a business owner for over 60 years, so I know the difference between a great company and a mediocre company. I pride myself on not being one of the easiest guys to work with. Rayah was able to handle all the intricacies of a solar construction process, and they were willing to work with me and my sometimes pressuring demeanor. With the new price increase from my utility, my solar incentives are paying me better than $1,500 every 3 months; with SREC's plus an average of $100.00 monthly electric bill. Here is the best part, the extra income from my solar leaves me enough extra money to pay my property taxes in full +. I'm always willing to share my experience with Rayah, and anyone considering doing business with them. Wishing you at Rayah all the best and thank you. ----------Don

Rayah solar

Very happy with the whole process and all results.

Great Company and Staff

The experience with Rayah Solar was fantastic from the initial meeting to the final turn on. They made everything so easy. I highly recommend Rayah Solar to Everyone. Their crew was very professional and fast and the best thing is last month my electric bill was $0.00 and even better than that I had a credit. I highly recommend Rayah Solar and their awesome staff. Thanks

Great Experience

This was the 2nd time I installed solar panels and Rayah was terrific! They were able to install a few weeks ahead of schedule and the installation was flawless. They were all professional and answered all of my questions. They even asked my opinion about if I thought the placement of the electrical boxes looked ok. I would recommend them to anyone that asked me who to go to for solar.

Best Possible Experience!

We had met with several solar providers before Brad from Rayah met with us. It seemed as if with each presentation, more questions were raised. When Brad made his presentation, he covered every detail, in detail. In my occupation I have dealt with contractors, installers and large companies providing multi-million dollar pieces of equipment so I’m not easily impressed. We signed up with Rayah on the spot which is something I never do. I felt that comfortable going with Rayah. Every step from that point on went every bit as smooth. We were assigned a project manager who handled every detail, answered every question and was always readily available. The physical installation was by far the best contractor experience I have ever had. It was virtually flawless in execution and product. The crew was friendly, neat and courteous as well as very respectful of my house and property. I was on-site for the entire installation so I know exactly how everything was done and it was as good as it gets. Brad, our salesman, was actually on-site supervising the installation. He did the majority of the work on the roof. That explains why he was so effective as a salesperson. He knows solar systems inside and out. The installation was completed within the two day window even with a few random thunderstorms passing through. Brad was even present for the electrical inspection. Our system went live on August 3rd of 2017. Since then we were transitioned from AliYah, our Project Manager to Kendra, our Customer Support person. Both were excellent to work with. It’s now almost the end of October and I haven’t paid a penny for electric to Eversource. I’ve actually banked a substantial amount of energy in my account. Kendra is now walking me through the process of reporting my production in order to qualify for the SRECs for my system. Overall, this entire process, all of the people involved and the physical products could not have been better!

Best Choice we ever made

We are so happy that we chose to use Rayah Solar for our solar project. We had the system installed in December and even though it was winter we still only had one tiny electric bill the first month. Since then we have been building our bank of energy with no monthly electric bill. Rayah is very customer oriented and walked us through every step of the way with the loan and install process and they continue to answer any questions that we may have months after the install is complete. We chose the black Sunpower panels and they look great! No wires or rails are showing and they look like just part of the roof.

My Solar Panels

Installing solar panels, was the best decision we ever made. I am getting all that it was promised by the salesman and the company. Panels are producing enough energy for my home since day one. It will be 3 years in April that it was installed and only in the first year in the month of August I paid $17.00, since then I been bill free. If I ever have a question and call the company, they always there to help me, very friendly crew. I would highly recommend them to anyone consider to install solar panel.