Premier Improvements Solar

Just do it!

For years, I avoided solar. To be honest, the whole industry screamed “scam” to me, and I was very skeptical about making such a big investment. That changed when one of my friends/coworkers decided to do his homework. He is extremely intelligent and thorough, and he interviewed about six different solar companies before making his decision. When he chose Premiere Improvements, I knew he had done his research, and that gave me the confidence to take a closer look. I’m so glad I did. I’ll be honest—the salesman left a lot to be desired. However, the owner, Brian, is a completely different story. He genuinely cares about his customers, is very responsive, and has always been willing to answer my questions and make sure things are taken care of. That has made a big difference in my experience. And then there are the results. Last August, my electric bill was $750. This August, I received a $102 credit. That is an incredible difference. After years of avoiding solar because I didn’t trust it, I can honestly say that installing my solar panels was one of the smartest decisions I’ve ever made. Seeing the difference in my electric bill has been amazing, and I’m very happy with the investment I made. If you’re considering solar but feel skeptical like I did, do your homework, ask questions, and take a serious look at Premiere Improvements. I’m very glad I did. A special thank you to Brian for genuinely caring about his customers and standing behind his company. ☀️

Buying solar from Premier was a great experience. Adam’s attention to detail and explaining the whole process made me feel so comfortable. He answered the few questions that I had left after his explanation in a quick and thorough fashion. The installation team was quick and made sure the whole house and yard were cleaned up when they were finished. I wish all contractors were as good as Premier!

A great Solar Experience

With my wife and recently moving to CT in our new home, we were filled with many emotions, and deciding to go solar felt like it could be overwhelming — but thanks to Adam, and the whole team at Premier Improvements, the entire process was absolutely seamless. Adam was there for us from day one, answering ALL of our questions, and keeping us in the loop every step of the way. Incredible communication and professionalism! We also had a great experience working with our project managers Brian and Valter, who kept things on track and moving forward to which we really appreciate. But we have to give a huge shoutout to Chadwick, who installed our system. Not only did he walk us through how everything works and make sure the setup was clean and done right, but he also went above and beyond. From the initial inspection, to the roof replacement, and to the installation of the solar panels he checked that everything was in place ensuring the safety of everyone and also respecting our property and showing us how the system works. We did have a few issues after hours with some other parts of the project, and Chadwick was there for us at every corner—super responsive, respectful, and genuinely helpful. We also did run into a couple of hiccups with EverSource (Which is completely out of our control and also Premier's control), but Premier took care of everything and made sure we got up and running with our solar panel system as soon as possible. From coordinating with the city inspectors, to even removing our massive trees in front, and trimming some other high branches, Premier handled it all. Honestly, we thought going solar would be a nightmare because of the horror stories we've heard, but after doing our research and going with Premier, we couldn’t be more grateful. They’re honest, straightforward, responsive, and genuinely care about doing things right. In fact, we just met with Adam a few days ago as he was in the neighborhood, and wanted to see our finished project, and it was so great to catch up with him again! Go with Premier Improvements! You’ll be glad you did and the solar savings are definitely WORTH IT.

I recently had Premier Improvements install solar panels and a battery storage system at my home, and I couldn’t be happier with the whole experience. From start to finish, they were incredibly professional and on time. They answered all my questions (and I had plenty!) and made sure I understood every step of the process. The team was also there for all the necessary city and UI inspections, which made everything smooth and stress-free. I was honestly impressed by how organized and efficient they were throughout the whole installation. As for the results, even though we installed the system a bit later in October, we’ve already noticed a huge difference. Our energy bill has dropped by 75%, which is amazing! Definitely feeling good about this investment, and I’m glad we chose Premier Improvements to handle the job. Highly recommend!

Disorganized, impatient and unprofessional

salesperson was very impatient with my questions and my need to have him be more focused and put together. He even told me that non of his customers take this long to make a decision (I met with him 3x - once for 90 mins, another 60 mins and then 30 mins. Apparently they believe that it shouldn't take this long to make a $60K major investment decision! I have over 40 disparate files of data with various bits of information on them, but absolutely no proposal that lists all of their equipment, it's output, my savings, the incentives, the paybacks from Eversource, etc., plus the upfront cost for the Franklin battery and all incentives/rebates and paybacks with that either. Do these companies think customers enjoy trying to figure out some of the 'hidden' ways in which costs are calculated? should you finance, lease, pay cash - it's all rather vague with this guy and when I asked him to be specific, he got annoyed- give me upfront, out of pocket costs. When I told him I was more interested in going off grid, he completely sent me on my way. Bye Bye Pointer...a great salesperson works to overcome objections. Instead he threw my business out the door. When making an enormous decision like this, customers should be given ALL of the time, information and data that they need. This guy would have none of it. What I especially didn't like is that this salesman would not send someone out to go into configuration and set up possibilities of the battery system, given the limited space in my basement UNTIL I SIGNED A CONTRACT. That will not happen. I do not make guesses hoping it will all work out and blindly sign a contract. I asked to work with someone else and that this company submit a proposal through the Energy Sage System so I could compare each vendor. This salesman response??? Thanks we're all set --- bye bye. If you want a disrespectful experience. Choose them. This was an incredibly unprofessional, and disrespectful experience and, sadly, gives solar installers a bad name - kind of like used car salesmen. It shouldn't be this way.

A year out and things have dramatically improved!

I am now a year out from PTO with my panels from Premier Improvements and I would like to update this review. Overall, my time with Premier since my last review has been very positive. While admittedly things were a little heated due to the previous review, I feel that the team at Premiere really did step up to what I was hoping for. I felt they took my concerns seriously, thoroughly answered my questions regarding the Premier Protection Plan, and worked tirelessly to solve the problem facing me and my panels. This problem was complex to diagnose. I had regular visits from the electrical team. Several different solutions were tried. Premiere went above and beyond here, upsizing the wiring to my house from the panels, not once but twice. An additional inverter was added to the system to attempt the correct the problem. Ultimately a transformer was required to reduce the voltage coming from the street, which Eversource, unsurprisingly, was unwilling to help at all with. Throughout this time Premiere remained professional and friendly. I also personally feel they were humble in troubleshooting this problem, bringing in half a dozen different consulting companies and solar partners. They were tenacious and solved my problem, and I am now generating electricity at my expected output. While this process took time, I felt significantly less frustrated throughout this period, mostly due to the fact that it was obvious that they were doing everything they could to help me. Premiere is a small company and one should keep that in mind when choosing them, but they were also the only ones I spoke to who were willing and able to give me the solar setup I wanted, and that is worth a lot.

It was great to have Premier Improvements Solar sue our solar installation. They are easy to work with, punctual and very communicative throughout the process. I am very happy with the results and producing more solar power than anticipated. I love getting the bill from Eversource that states "No Payment Due". I highly recommend Premier Improvements Solar.

Looking for an ACTUAL local installer?

I had almost given up hope finding a solar installer who was actually local to the area, and not just another national solar syndicate masquerading as a local company. I was delighted to discover Premier Improvements. I found Adam and Brian to be incredibly knowledgable about local regulations, and it was a pleasure working with them every step of the way. After listening to a pitch from about 10 installers over the course of a week, Premier had the best price, were willing to work with the CT Green Bank (unlike many of the national syndicates) and, BONUS, they are really a local company. I highly recommend Premiere Improvements for your renewable energy project!

Top notch solar company!

Exceptional service and quality! They did a full roof replacement and installed a 9kw solar array. Couldn’t be happier! The roof looks great and the solar panels are producing excellently! The whole team was there every step of the way to keep me informed and answer all of my questions…and I asked plenty of them. They listened how I wanted the conduit on the roof to run and the whole job looks clean and aesthetically pleasing. Look no further than Premier Improvements Solar! Shout out to Brian, Adam, and Chelsea!

We're very happy we chose Premier Improvements

For many reasons, economic and philosophical, we knew we wanted to have solar energy in our newly purchased, but very old home in Connecticut. After an extensive search we decided to go with Premier Improvements. Adam and his colleagues at Premier Improvements answered all of our questions, but also took care of everything, from coordinating with our schedule to scheduling our inspections with Eversource and our town. Throughout the entire process, Adam did everything we needed. He even scheduled our installation to fit our calendar. Our system is only six weeks old, but at this point we are very happy we decided to put in solar and even happier that we chose Premier Improvements!

Best Solar Company

As a woman and disabled Veteran embarking on the journey to find the perfect solar company was a rollercoaster of emotions, but thanks to Adam and the exceptional team at Premier Improvements, diving into the world of solar became a seamless and truly remarkable experience. Not only did they effortlessly address every question I had, but they handled everything from coordinating inspections with the city to making sure I received free energy efficient upgrades to my home. At every turn, Adam’s prompt responses and unwavering support made the process a breeze. Their communication is nothing short of incredible! Without a doubt, I wholeheartedly recommend choosing Premier Improvements for your solar venture. Amidst concerns fueled by horror stories, my research led me to a choice I’m endlessly grateful for. Premier Improvements stands out for their honesty, transparency, and invaluable assistance. As I reach out to Adam for further guidance, his quick and helpful response reaffirms my confidence in choosing Premier Improvements. Make the smart choice—go with Premier Improvements!

Going Solar with confidence

When selecting our home Solar system, we evaluated several different companies.  After our consultations about the right solar system for our property with Adam and Brian we knew Premier Improvements was a top-notch company. Premier Improvements not only offered the best quality components but also a great price. The Premier Improvements team took care of everything from start to final approval of the system. During the entire process both Adam and Brian were available to answer questions or concerns. The system is performing great, and we've already banked several months of energy credit with our electric company, we highly recommend using Premier Improvements as your Solar Installation Company

We have always wanted solar panels on our house and Premier Improvements was a great choice! Brian, Chelsea, and Adam are a great team and always there to help throughout the process! We knew we could always call/text or email anyone on the team and they would get back to us with quick responses. They took care of the whole process for us- from install, to inspection, to the final step of getting our panels turned on. We love our solar and are very happy we chose Premier, we highly recommend them!

We love our solar!

We have always wanted solar panels on our house and Premier Improvements was a great choice! Brian, Chelsea, and Adam are a great team and always there to help throughout the process! We knew we could always call/text or email anyone on the team and they would get back to us with quick responses. They took care of the whole process for us- from install, to inspection, to the final step of getting our panels turned on. We love our solar and are very happy we chose Premier, we highly recommend them!

Great company with excellent customer service and response time.

Knowledgeable staff they made going Solar easy and enjoyable

Adam and his group made the process of going solar easy. From the time we started they answered all my questions anytime I had one in a timely manner to make me feel comfortable making this investment in my home to help us save money. I would recommend anyone to go with Premier Improvements they did a great job!

Premier Improvements Solar has exceeded my expectations. Adam and Brian were on top of everything from start to finish and highly recommended. Brian showed me all my options after looking at other companies/Solar Panels; answered all my questions thoroughly; and helped me make an informed decision regarding my loan purchase decision. Adam and Brian always respond quickly to my emails or phone calls within one day of signing the contract, they were here before and after the installation, everything went flawlessly, they did an exceptional job! Premier Improvements Solar has provided me with an outstanding experience, from contract signing through installation and final turn-on of my system. Without hesitation, I would recommend them to my friends and family. 5 Stars all the way!!!

Great people to work with

This was our first foray into solar panels and I was definitely not sure it was the right decision. But I did my research and decided to go with Adam and the super team at Premier Improvements. Not only did they answer ALL my questions--and extremely patiently I might add--but they took care of everything, from discussing equipment choices, batteries, and sizing, to a superb installation both on the roof and in the basement. The installation is almost "elegant!" Then they took care of setting up the inspections with the town building inspector and the town electrical inspector. At every step of the process I knew I could reach out to Adam and the team with any questions, and they were always quick to respond. Incredible communication! Without question I highly recommend going solar with them. I thought solar would be a challenge because I've heard horror stories from people. And at times, particularly with our electricity provider, it was difficult to some degree. But that was minimized because we chose Premier Improvements. They're honest, straightforward, very accessible, and incredibly helpful! Go with Premier Improvements!

Premier Improvements - A Great Company for Solar

First off, I want to say that Premier Improvements have been a great company to work with. I originally looked into solar at my previous location about eight years ago. One of my coworkers was saying how he got solar on his house with no money down. When I looked into it, most of the solar companies were pushing solar leases and it just did not seem like a good deal to me at that time. I’ve moved to a new place since then and several factors made me consider solar again. Our local utility keeps upping the rates. Plus, there were better incentives than the last time I checked. And, the roof on our house was also in need of replacement. I looked into several companies, and without a doubt, Premier Improvements was the best one I spoke with. They are a SunPower dealer, and I liked the idea of having all of the major components coming from the same company. They also were able to do the roof and coordinate with SunPower so that everything was timed properly. The old roof was stripped and replaced with Owens Corning 50 year shingles in one day. The crew was good. They took the time to make sure that my landscaping was protected, and the yard was clear of debris when they left. The roof looks great, and it has stood up to three high wind/rain events. Overall, I am very happy with the job they did on the roof. As far as the solar install goes, they have been great at keeping SunPower on schedule. When SunPower came to do my install, the weather was not cooperating and they were unable to install the panels. Premier Improvements kept them on track and even got SunPower to come out on a Saturday to finish the install so that the project would keep on track. They also took care of all the permits, and have coordinated with our utility to get us connected. I am very pleased with Premier Improvements and would not hesitate to recommend them to anyone looking for solar.

So glad we went solar

In looking at all the ways to stabilize our finances, I knew I wanted to get solar panels. I intensely researched 3 different vendors and finally decided on Premier Improvements. They answered every question I had, didn’t try to pressure me, offered the highest quality panels that can last 35-40 years and their prices were competitive. Both leasing and purchasing are good options, but I went with purchasing because the interest rate was les than 1%, and I get an up to $7500 tax rebate. Installation went smoothly. I now pay zero for my electric bill with Eversource, and get about $150 mailed to be each month by Eversource so the extra electricity I send to the grid (even after using all the electricity I need for the house and charging an electric car.). I use the $150 to pay the $150 monthly charge to pay off the panels. Once I pay off the panels, I should get 100% no cost electricity for 10-15 years. So glad we went solar.

Thank you

As a first-time home buyer I was filled with lots of emotions and deciding to go solar was made extremely easy thanks to Adam and the team at Premier Improvements. Not only did they answer ALL my questions, they took care of everything from setting up the inspection with the city inspector to removing a large pine tree. At every step of the process I knew I could reach out to Adam with any questions and he would quickly respond. Incredible communication! Without a doubt, I would highly recommend going solar with them. I thought solar would be a challenge because I've heard horror stories from people, and after doing my research I cannot be more grateful for choosing Premier Improvements. They're honest, straightforward, and incredibly helpful! In fact, I just texted Adam for clarification on next steps and he just answered. Go with Premier Improvements!!!!

Easy and Amazing

From start to finish Premier Improvements was amazing. They were very efficient, informative, and thorough. Working with them was a pleasure. Our panels are up on a new roof and running beautifully! Thank you Premier Improvements for making this process, painless, educational, and easy! 5 Stars all the way.

Great people to deal with

Excellent communication! Premier Improvements was very easy to deal with, they were very knowledgeable about the industry and rebates especially local incentives. They use SunPower panels which are rated very high in my research. Adam and Brian were always just an email or text away during the whole process. I am recommend them highly. They are honest and down to earth. I look forward to all my savings.

Outstanding

Adam and the team were professional and efficient. Scheduling was smooth. Most importantly every one I spoke with was professional and knowledgeable. They enjoyed their job and made the process even better. Highly recommend Premier Improvements.

I interviewed at least 5 different companies before choosing Premier Improvement. Adam is extremely knowledgeable on solar panels and really loves his job! We had hiccups with SunPower. If it's not because of Adam and Brian, we would have given up. The Premier improvement team is very reliable and responsive, and helped us throughout this process. I highly recommend their service and I love our solar panels!

Wonderful experience!

Prompt service, very responsive, professional, great communication!

I was vary pleased with the whole process with Premier Improvements, all personal were easy to work with and the jobs was completed fully to my satisfaction.

Excellent Service

Premier Improvements was polite and professional every step of the process. Any questions I had were answered quickly and in detail, and when I wanted to change a part of the solar installation, the location of some of the solar panels, they went over what options would be best and why. I highly recommend Premier Improvements.

Excellent communication, pricing, and installation

Premier Improvements was very easy to deal with and not high pressure. They were very knowledgeable about the industry and rebates especially local incentives. They also were very knowledgeable about the different types of systems and panels out there. They use Sunpower panels which are rated very high in my research. Adam and Brian were always just an email or text away during the whole process. I am recommending them to all of my friends and relatives. They are honest and down to earth. Eversource had to do some upgrades to support my large system and Adam was on top of it the whole way.

Premier Improvements ARE premier!

We cannot say how pleased we are with Premier Improvements Solar! Adam and Brian made sure everything was done right from Day One. I highly recommend them. After looking at several other companies, financing methods, and types of solar panels, Adam showed us all the options and helped us chose the one that was right for us, in our situation. Adam answered all of our questions and in the end we made the informed decision to go with financing from the credit union that was recommended by the solar panel manufacturer. I have heard about other installers that become non-responsive once the contract was signed. That was definitely not the case with Adam and Brian - they were almost annoying, the amount of contact they kept with us! Our installation happened 4 weeks after contract signing, and the system was turned on in 6 weeks. I will definitely recommend Premier Improvements Solar without hesitation to all of my friends here in Connecticut.