Evan K | Middletown, Connecticut | 06/27/2024
A year out and things have dramatically improved!
I am now a year out from PTO with my panels from Premier Improvements and I would like to update this review. Overall, my time with Premier since my last review has been very positive. While admittedly things were a little heated due to the previous review, I feel that the team at Premiere really did step up to what I was hoping for. I felt they took my concerns seriously, thoroughly answered my questions regarding the Premier Protection Plan, and worked tirelessly to solve the problem facing me and my panels. This problem was complex to diagnose. I had regular visits from the electrical team. Several different solutions were tried. Premiere went above and beyond here, upsizing the wiring to my house from the panels, not once but twice. An additional inverter was added to the system to attempt the correct the problem. Ultimately a transformer was required to reduce the voltage coming from the street, which Eversource, unsurprisingly, was unwilling to help at all with. Throughout this time Premiere remained professional and friendly. I also personally feel they were humble in troubleshooting this problem, bringing in half a dozen different consulting companies and solar partners. They were tenacious and solved my problem, and I am now generating electricity at my expected output. While this process took time, I felt significantly less frustrated throughout this period, mostly due to the fact that it was obvious that they were doing everything they could to help me. Premiere is a small company and one should keep that in mind when choosing them, but they were also the only ones I spoke to who were willing and able to give me the solar setup I wanted, and that is worth a lot.
Scott Tompkins | Middlefield, Connecticut | 04/29/2024
Looking for an ACTUAL local installer?
I had almost given up hope finding a solar installer who was actually local to the area, and not just another national solar syndicate masquerading as a local company. I was delighted to discover Premier Improvements. I found Adam and Brian to be incredibly knowledgable about local regulations, and it was a pleasure working with them every step of the way. After listening to a pitch from about 10 installers over the course of a week, Premier had the best price, were willing to work with the CT Green Bank (unlike many of the national syndicates) and, BONUS, they are really a local company. I highly recommend Premiere Improvements for your renewable energy project!
Joe Lupia | Bristol, Connecticut | 02/25/2024
Top notch solar company!
Exceptional service and quality! They did a full roof replacement and installed a 9kw solar array. Couldn’t be happier! The roof looks great and the solar panels are producing excellently! The whole team was there every step of the way to keep me informed and answer all of my questions…and I asked plenty of them. They listened how I wanted the conduit on the roof to run and the whole job looks clean and aesthetically pleasing. Look no further than Premier Improvements Solar! Shout out to Brian, Adam, and Chelsea!
Duncan | East Hampton, Connecticut | 12/17/2023
We're very happy we chose Premier Improvements
For many reasons, economic and philosophical, we knew we wanted to have solar energy in our newly purchased, but very old home in Connecticut. After an extensive search we decided to go with Premier Improvements. Adam and his colleagues at Premier Improvements answered all of our questions, but also took care of everything, from coordinating with our schedule to scheduling our inspections with Eversource and our town. Throughout the entire process, Adam did everything we needed. He even scheduled our installation to fit our calendar. Our system is only six weeks old, but at this point we are very happy we decided to put in solar and even happier that we chose Premier Improvements!
Colleen Leon | Sterling, Connecticut | 11/28/2023
Best Solar Company
As a woman and disabled Veteran embarking on the journey to find the perfect solar company was a rollercoaster of emotions, but thanks to Adam and the exceptional team at Premier Improvements, diving into the world of solar became a seamless and truly remarkable experience. Not only did they effortlessly address every question I had, but they handled everything from coordinating inspections with the city to making sure I received free energy efficient upgrades to my home. At every turn, Adam’s prompt responses and unwavering support made the process a breeze. Their communication is nothing short of incredible! Without a doubt, I wholeheartedly recommend choosing Premier Improvements for your solar venture. Amidst concerns fueled by horror stories, my research led me to a choice I’m endlessly grateful for. Premier Improvements stands out for their honesty, transparency, and invaluable assistance. As I reach out to Adam for further guidance, his quick and helpful response reaffirms my confidence in choosing Premier Improvements. Make the smart choice—go with Premier Improvements!
Don B. | Gales Ferry, Connecticut | 11/13/2023
Going Solar with confidence
When selecting our home Solar system, we evaluated several different companies. After our consultations about the right solar system for our property with Adam and Brian we knew Premier Improvements was a top-notch company. Premier Improvements not only offered the best quality components but also a great price. The Premier Improvements team took care of everything from start to final approval of the system. During the entire process both Adam and Brian were available to answer questions or concerns. The system is performing great, and we've already banked several months of energy credit with our electric company, we highly recommend using Premier Improvements as your Solar Installation Company
Nancy Bajek-Curran | Southington, Connecticut | 10/04/2023
We love our solar!
We have always wanted solar panels on our house and Premier Improvements was a great choice! Brian, Chelsea, and Adam are a great team and always there to help throughout the process! We knew we could always call/text or email anyone on the team and they would get back to us with quick responses. They took care of the whole process for us- from install, to inspection, to the final step of getting our panels turned on. We love our solar and are very happy we chose Premier, we highly recommend them!
Janice | Sterling, Connecticut | 09/05/2023
Great company with excellent customer service and response time.
Paul Girard | Tolland, Connecticut | 05/25/2023
Knowledgeable staff they made going Solar easy and enjoyable
Adam and his group made the process of going solar easy. From the time we started they answered all my questions anytime I had one in a timely manner to make me feel comfortable making this investment in my home to help us save money. I would recommend anyone to go with Premier Improvements they did a great job!
JM | Natick, Massachusetts | 12/20/2022
Great people to work with
This was our first foray into solar panels and I was definitely not sure it was the right decision. But I did my research and decided to go with Adam and the super team at Premier Improvements. Not only did they answer ALL my questions--and extremely patiently I might add--but they took care of everything, from discussing equipment choices, batteries, and sizing, to a superb installation both on the roof and in the basement. The installation is almost "elegant!" Then they took care of setting up the inspections with the town building inspector and the town electrical inspector. At every step of the process I knew I could reach out to Adam and the team with any questions, and they were always quick to respond. Incredible communication! Without question I highly recommend going solar with them. I thought solar would be a challenge because I've heard horror stories from people. And at times, particularly with our electricity provider, it was difficult to some degree. But that was minimized because we chose Premier Improvements. They're honest, straightforward, very accessible, and incredibly helpful! Go with Premier Improvements!
