Premier Improvements Solar

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Updated: 27 June 2024
Installer

Installing solar since 2020

Premier Improvements Solar logo

4.44 from 33 Reviews

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Premier Improvements Solar reviews


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4.44

Avg. rating

Breakdown of consumer reviews

Sales Process

4.8

Price as quoted

4.9

On schedule

4.7

Installation quality

4.9

After sales support

4.9

Latest good review thumbs up

Chris Bankston | Southington, Connecticut | 04/25/2025

A great Solar Experience

With my wife and recently moving to CT in our new home, we were filled with many emotions, and deciding to go solar felt like it could be overwhelming — but thanks to Adam, and the whole team at Premier Improvements, the entire process was absolutely seamless. Adam was there for us from day one, answering ALL of our questions, and keeping us in the loop every step of the way. Incredible communication and professionalism! We also had a great experience working with our project managers Brian and Valter, who kept things on track and moving forward to which we really appreciate. But we have to give a huge shoutout to Chadwick, who installed our system. Not only did he walk us through how everything works and make sure the setup was clean and done right, but he also went above and beyond. From the initial inspection, to the roof replacement, and to the installation of the solar panels he checked that everything was in place ensuring the safety of everyone and also respecting our property and showing us how the system works. We did have a few issues after hours with some other parts of the project, and Chadwick was there for us at every corner—super responsive, respectful, and genuinely helpful. We also did run into a couple of hiccups with EverSource (Which is completely out of our control and also Premier's control), but Premier took care of everything and made sure we got up and running with our solar panel system as soon as possible. From coordinating with the city inspectors, to even removing our massive trees in front, and trimming some other high branches, Premier handled it all. Honestly, we thought going solar would be a nightmare because of the horror stories we've heard, but after doing our research and going with Premier, we couldn’t be more grateful. They’re honest, straightforward, responsive, and genuinely care about doing things right. In fact, we just met with Adam a few days ago as he was in the neighborhood, and wanted to see our finished project, and it was so great to catch up with him again! Go with Premier Improvements! You’ll be glad you did and the solar savings are definitely WORTH IT.

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Latest bad review thumbs down

jane doe | Burlington, Connecticut | 11/10/2024

Disorganized, impatient and unprofessional

salesperson was very impatient with my questions and my need to have him be more focused and put together. He even told me that non of his customers take this long to make a decision (I met with him 3x - once for 90 mins, another 60 mins and then 30 mins. Apparently they believe that it shouldn't take this long to make a $60K major investment decision! I have over 40 disparate files of data with various bits of information on them, but absolutely no proposal that lists all of their equipment, it's output, my savings, the incentives, the paybacks from Eversource, etc., plus the upfront cost for the Franklin battery and all incentives/rebates and paybacks with that either. Do these companies think customers enjoy trying to figure out some of the 'hidden' ways in which costs are calculated? should you finance, lease, pay cash - it's all rather vague with this guy and when I asked him to be specific, he got annoyed- give me upfront, out of pocket costs. When I told him I was more interested in going off grid, he completely sent me on my way. Bye Bye Pointer...a great salesperson works to overcome objections. Instead he threw my business out the door. When making an enormous decision like this, customers should be given ALL of the time, information and data that they need. This guy would have none of it. What I especially didn't like is that this salesman would not send someone out to go into configuration and set up possibilities of the battery system, given the limited space in my basement UNTIL I SIGNED A CONTRACT. That will not happen. I do not make guesses hoping it will all work out and blindly sign a contract. I asked to work with someone else and that this company submit a proposal through the Energy Sage System so I could compare each vendor. This salesman response??? Thanks we're all set --- bye bye. If you want a disrespectful experience. Choose them. This was an incredibly unprofessional, and disrespectful experience and, sadly, gives solar installers a bad name - kind of like used car salesmen. It shouldn't be this way.

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Evan K | Middletown, Connecticut | 06/27/2024

A year out and things have dramatically improved!

I am now a year out from PTO with my panels from Premier Improvements and I would like to update this review. Overall, my time with Premier since my last review has been very positive. While admittedly things were a little heated due to the previous review, I feel that the team at Premiere really did step up to what I was hoping for. I felt they took my concerns seriously, thoroughly answered my questions regarding the Premier Protection Plan, and worked tirelessly to solve the problem facing me and my panels. This problem was complex to diagnose. I had regular visits from the electrical team. Several different solutions were tried. Premiere went above and beyond here, upsizing the wiring to my house from the panels, not once but twice. An additional inverter was added to the system to attempt the correct the problem. Ultimately a transformer was required to reduce the voltage coming from the street, which Eversource, unsurprisingly, was unwilling to help at all with. Throughout this time Premiere remained professional and friendly. I also personally feel they were humble in troubleshooting this problem, bringing in half a dozen different consulting companies and solar partners. They were tenacious and solved my problem, and I am now generating electricity at my expected output. While this process took time, I felt significantly less frustrated throughout this period, mostly due to the fact that it was obvious that they were doing everything they could to help me. Premiere is a small company and one should keep that in mind when choosing them, but they were also the only ones I spoke to who were willing and able to give me the solar setup I wanted, and that is worth a lot.

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Scott Tompkins | Middlefield, Connecticut | 04/29/2024

Looking for an ACTUAL local installer?

I had almost given up hope finding a solar installer who was actually local to the area, and not just another national solar syndicate masquerading as a local company. I was delighted to discover Premier Improvements. I found Adam and Brian to be incredibly knowledgable about local regulations, and it was a pleasure working with them every step of the way. After listening to a pitch from about 10 installers over the course of a week, Premier had the best price, were willing to work with the CT Green Bank (unlike many of the national syndicates) and, BONUS, they are really a local company. I highly recommend Premiere Improvements for your renewable energy project!

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Joe Lupia | Bristol, Connecticut | 02/25/2024

Top notch solar company!

Exceptional service and quality! They did a full roof replacement and installed a 9kw solar array. Couldn’t be happier! The roof looks great and the solar panels are producing excellently! The whole team was there every step of the way to keep me informed and answer all of my questions…and I asked plenty of them. They listened how I wanted the conduit on the roof to run and the whole job looks clean and aesthetically pleasing. Look no further than Premier Improvements Solar! Shout out to Brian, Adam, and Chelsea!

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Duncan | East Hampton, Connecticut | 12/17/2023

We're very happy we chose Premier Improvements

For many reasons, economic and philosophical, we knew we wanted to have solar energy in our newly purchased, but very old home in Connecticut. After an extensive search we decided to go with Premier Improvements. Adam and his colleagues at Premier Improvements answered all of our questions, but also took care of everything, from coordinating with our schedule to scheduling our inspections with Eversource and our town. Throughout the entire process, Adam did everything we needed. He even scheduled our installation to fit our calendar. Our system is only six weeks old, but at this point we are very happy we decided to put in solar and even happier that we chose Premier Improvements!

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1 comment >
Reply from Premier Improvements Solar: Dear Duncan & Charles, Thank you so much for taking the time to share your experience with Premier Improvements Solar. We are absolutely thrilled to hear how satisfied you are with your new solar energy system and the service you received! Your decision to embrace solar energy for your charming Connecticut home is not only a wise economic choice but also a significant step towards a more sustainable lifestyle. It's fantastic to know that our team, especially Adam, was able to provide you with the thorough support and guidance you needed throughout the process. We always aim to make solar installations as seamless and convenient as possible, and it's heartening to hear that we succeeded in scheduling everything around your calendar. Hearing that you're already noticing the benefits of your solar system after just six weeks is incredibly rewarding for us. Our goal is to ensure that each of our customers enjoys the long-term advantages of solar energy, both financially and environmentally. We're proud to have you as part of the Premier Improvements Solar family and are here for any future needs or questions you might have. Don't forget to spread the word to your friends and family about the benefits of going solar! Warm regards, Adam H. Cooke Customer Service Team Premier Improvements Solar

Colleen Leon | Sterling, Connecticut | 11/28/2023

Best Solar Company

As a woman and disabled Veteran embarking on the journey to find the perfect solar company was a rollercoaster of emotions, but thanks to Adam and the exceptional team at Premier Improvements, diving into the world of solar became a seamless and truly remarkable experience. Not only did they effortlessly address every question I had, but they handled everything from coordinating inspections with the city to making sure I received free energy efficient upgrades to my home. At every turn, Adam’s prompt responses and unwavering support made the process a breeze. Their communication is nothing short of incredible! Without a doubt, I wholeheartedly recommend choosing Premier Improvements for your solar venture. Amidst concerns fueled by horror stories, my research led me to a choice I’m endlessly grateful for. Premier Improvements stands out for their honesty, transparency, and invaluable assistance. As I reach out to Adam for further guidance, his quick and helpful response reaffirms my confidence in choosing Premier Improvements. Make the smart choice—go with Premier Improvements!

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1 comment >
Reply from Premier Improvements Solar: Thank you for sharing your experience with Premier Improvements, a leading CT Solar Company. We are thrilled to hear about your seamless journey into the world of solar energy, and we're proud to have been a part of it. Your story is a testament to the dedication and expertise that we strive to deliver to each of our clients. As a woman and disabled veteran, your unique perspective is invaluable, and we are honored that you chose us for your solar needs. Your recognition of Adam's prompt and supportive responses, along with our team's exceptional communication and thorough handling of the process, highlights the core values of our company. At Premier Improvements, we understand that transitioning to solar energy can be a daunting task, which is why we are committed to providing a stress-free and informative experience. From coordinating inspections to ensuring you receive energy-efficient upgrades, our goal is to make solar installation a breeze for homeowners like you. Your endorsement as a satisfied customer is immensely appreciated, and it reinforces our commitment to honesty, transparency, and invaluable assistance. We are delighted to continue supporting you and all our clients with quick and helpful responses to any further queries or guidance needed. For those considering solar, Premier Improvements stands out as a CT Solar Company that genuinely cares about its customers. We invite you to join our family of satisfied homeowners and experience the Premier difference in solar energy solutions. Thank you again for your trust and recommendation. We look forward to continuing to serve you and the community with our solar expertise.

Don B. | Gales Ferry, Connecticut | 11/13/2023

Going Solar with confidence

When selecting our home Solar system, we evaluated several different companies.  After our consultations about the right solar system for our property with Adam and Brian we knew Premier Improvements was a top-notch company. Premier Improvements not only offered the best quality components but also a great price. The Premier Improvements team took care of everything from start to final approval of the system. During the entire process both Adam and Brian were available to answer questions or concerns. The system is performing great, and we've already banked several months of energy credit with our electric company, we highly recommend using Premier Improvements as your Solar Installation Company

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1 comment >
Reply from Premier Improvements Solar: We want to extend our sincerest thanks for your wonderful review. It was a pleasure working with you and we are thrilled to hear that you are satisfied with our services. At Premier Improvements, we take pride in providing top-notch products and services to our customers, and we are glad that we were able to exceed your expectations. We appreciate your feedback regarding our quality components and great pricing. Our team is dedicated to providing a seamless experience from start to finish, and we are thrilled that both Adam and Brian were able to assist you throughout the entire process. We are thrilled to hear that your solar system is performing great and that you have already banked several months of energy credit with your electric company. We are grateful for your recommendation and look forward to serving you again in the future. Thank you for choosing Premier Improvements as your Solar Installation Company. Best regards, The Premier Improvements Team

Nancy Bajek-Curran | Southington, Connecticut | 10/04/2023

We love our solar!

We have always wanted solar panels on our house and Premier Improvements was a great choice! Brian, Chelsea, and Adam are a great team and always there to help throughout the process! We knew we could always call/text or email anyone on the team and they would get back to us with quick responses. They took care of the whole process for us- from install, to inspection, to the final step of getting our panels turned on. We love our solar and are very happy we chose Premier, we highly recommend them!

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1 comment >
Reply from Premier Improvements Solar: Nancy, thank you so much for your glowing review and for choosing Premier Improvements Solar for your solar panel installation. It's heartwarming to hear how satisfied you are with the service provided by our dedicated team members, Brian, Chelsea, and Adam. Our goal is always to make the process seamless and stress-free, and I'm thrilled to know that we were able to achieve this for you. Your feedback about the promptness and efficiency of our communication is particularly appreciated. We understand how important it is to be responsive and informative throughout such a significant project. Our team is delighted to have been able to assist you from the installation to the final step of activating your panels. Hearing that you are enjoying your solar system and the benefits it brings to your home is the ultimate reward for us. We are passionate about helping Connecticut homeowners like yourself transition to sustainable energy while saving on energy bills. Your recommendation means the world to us. It's customers like you who inspire us to continually strive for excellence in all we do. Please remember, our team is always here for any of your future solar needs or inquiries. Thank you once again for your trust and support in Premier Improvements Solar. We look forward to continuing to serve you and the community with our solar solutions. Warm regards, Customer Service Manager Premier Improvements Solar

Janice | Sterling, Connecticut | 09/05/2023

Great company with excellent customer service and response time.

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1 comment >
Reply from Premier Improvements Solar: Janice, thank you for taking the time to share your positive experience with Premier Improvements Solar. We are immensely grateful for your kind words and for acknowledging our commitment to excellent customer service and responsiveness. In a world where time is so precious, we understand the importance of swift and effective communication. Our team is dedicated to ensuring that every interaction with our clients is not only efficient but also thoroughly satisfying. It is heartening to know that we have lived up to your expectations in this regard. Your accolade as a 'great company' is a testament to the hard work and dedication of our entire team. From our skilled technicians to our customer service staff, every member of the Premier Improvements Solar family strives to deliver the highest standard of service and expertise in the solar industry. We believe that our relationship with our clients doesn't end with the installation of solar panels but continues as we support you in harnessing the power of sustainable energy. Your satisfaction is not just our goal, but our driving force. Please remember that we are always here to assist you with any future solar needs or questions you may have. Your trust in us is invaluable, and we look forward to serving you again. Thank you once again for choosing Premier Improvements Solar and for recommending us. Your support is the cornerstone of our success. Warmest regards, Customer Service Manager Premier Improvements Solar

Paul Girard | Tolland, Connecticut | 05/25/2023

Knowledgeable staff they made going Solar easy and enjoyable

Adam and his group made the process of going solar easy. From the time we started they answered all my questions anytime I had one in a timely manner to make me feel comfortable making this investment in my home to help us save money. I would recommend anyone to go with Premier Improvements they did a great job!

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1 comment >
Reply from Premier Improvements Solar: Thank you so much for taking the time to leave us such a fantastic 5-star review! It warms our heart that Premier Improvements Solar provided an unforgettable solar installation experience, and we are overjoyed at responding to such kind words! At Premier Improvements Solar, our goal is to deliver unmatched services and solar solutions for our valued customers, meeting and exceeding your expectations as much as possible. We take great satisfaction in being able to fulfill this objective! We hope we have succeeded. As your local CT solar company, we thank you for supporting us as part of the community. At our community-oriented company, we take great pleasure in developing meaningful relationships with our customers while offering reliable energy solutions that exceed customer satisfaction and positive feedback. Your satisfaction means the world to us! If any of your family, friends, or colleagues are exploring solar installations, we would greatly appreciate it if you would refer them to Premier Improvements Solar. We know we can deliver an outstanding level of expertise and professionalism similar to what was experienced first-hand by you.

JM | Natick, Massachusetts | 12/20/2022

Great people to work with

This was our first foray into solar panels and I was definitely not sure it was the right decision. But I did my research and decided to go with Adam and the super team at Premier Improvements. Not only did they answer ALL my questions--and extremely patiently I might add--but they took care of everything, from discussing equipment choices, batteries, and sizing, to a superb installation both on the roof and in the basement. The installation is almost "elegant!" Then they took care of setting up the inspections with the town building inspector and the town electrical inspector. At every step of the process I knew I could reach out to Adam and the team with any questions, and they were always quick to respond. Incredible communication! Without question I highly recommend going solar with them. I thought solar would be a challenge because I've heard horror stories from people. And at times, particularly with our electricity provider, it was difficult to some degree. But that was minimized because we chose Premier Improvements. They're honest, straightforward, very accessible, and incredibly helpful! Go with Premier Improvements!

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1 comment >
Reply from Premier Improvements Solar: Thank you for the Excellent Review Jeff!!! You were a pleasure to work with, and we are so glad we were able to help you with your Solar Options. We pride ourselves on our Service after you Sign, and it certainly showed with your Project. We are here for you before & after the Sale!!! Thank you again & Have a Wonderful Holiday!!!

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Service types


Residential solar - Grid tied

Energy audits

Roofing - Minor repairs

Roof replacement - Shingles

Roof replacement - Metal roofs

Slate roofing - Repairs and roof replacement

FranklinWH

Installation

Roof Replacement

About Premier Improvements Solar


CT Solar Company Premier Improvements Solar is a solar installation company based in Connecticut. We are expert home solar panel installers, and we're dedicated to helping Connecticut homeowners save money on their energy bills. Our solar power services include residential home solar installations, new roof + solar panel packages, ground-mounted solar installations and Tesla Powerwall, Franklin WH solar battery storage systems designed to cut home energy expenses. Going Solar with us is a simple and affordable process. We will guide you from one step to the next. We constantly strive to surpass the expected, allowing us to always. All of our customers love us and you will too! Call Us Today!

Office locations


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Connecticut - West Hartford

71 Raymond Rd Suite 115, West Hartford CT, 06107

Connecticut - East Berlin

1224 Mill St Suite 225, East Berlin CT, 06023

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Certifications


Solar Energy Industries Association American Solar Energy Society Solar Electric Power Association Solar Power World UL Certification

Licenses


HIC.0659657

Contact Premier Improvements Solar


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Head Office
71 Raymond Rd Suite 115, West Hartford CT, 06107