John of Eldorado | Santa Fe, New Mexico | 02/25/2022
A Very Professional Company
Positive Energy Solar installed a ground solar array on our property four months ago. On installation, everything worked perfectly. The array and associated electrical installations still work perfectly. The support and installation team worked perfectly, even supporting us in getting the requisite permits. They have also performed well in answering follow-up questions. I suspect it helps that they are employee owned. An all-around fine company.
David Gallegos | Albuquerque, NM | 10/28/2021
Extremely Positive Experience!
I enthusiastically and wholeheartedly recommend Positive Energy Solar. I've been trying to make attempts to do my part in being environmentally responsible and was looking for a company that was equally committed and caring. From the very first interaction to the final project closeout, Positive Energy was amazing. Every member of their team that I interacted with was professional, competent, respectful, timely, and "positive" :-) My wife and I are high-maintenance, and at times probably annoying, customers, wanting to know all the details about a project, and every person at Positive Energy was patient, thorough, and comprehensive in their dealings with us. We had recently embarked on some other projects at our house (floors, painting, minor renovations), and had several frustrating issues; however, with Positive Energy Solar, everything was done right. In fact, I texted my wife a couple of times and stated about Positive Energy "this is how a company should be run!" We were approached by a couple of other solar companies in town, and I got an estimate from one of them. They did a slick sales job, but when I tried to contact them to follow up, it was a nightmare - they subcontracted everything out, had no local support, were disorganized, etc. In contrast, Positive Energy Solar, is based locally in Albuquerque and New Mexico, were always responsive, have their own sales, project management, engineers and installers (they do subcontract the roofing prep and finish, but have a good partner). Positive Energy managed the project like a real engineering project, and shared all the details with me. Special shoutout to Jeremy, Will, and Dionne (I don't recall the names of the engineers and installers) for being so helpful and professional.
Joe | Albuquerque , NM | 10/24/2021
I had a great interaction with the company
UPDATED: After I was confused about the bill Muhamed smoothed things out and I couldn't be happier. This company goes the extra mile to make sure you are happy, even well after the project is complete.
Solar in White Rock | Los Alamos, New Mexico | 08/30/2021
Positive Energy Solar Provides a Great Product
I have been very satisfied with Positive Energy Solar as my solar contractor. The installation process was a little slow, but they kept us informed about the progress all along. The biggest problem was getting inspector to the project. The installation is small, 9 panels, but it is producing 15 kwh or more each day.
Adam G. | Albuquerque, New Mexico | 04/02/2021
They were detailed, communicative, organized and prompt. Whole process was explained in great detail and all of the milestones were hit right on time. When minor issues arose they were addressed immediately and throughly. Highly recommend these guys (especially because we have neighbors that have used other companies, and there experience was awful.) They were jealous of how easy our installation was.
Carson | Albuquerque, New Mexico | 12/08/2020
Awesome team at PES. I went with them after 3 neighbors had excellent experiences with this local company, as their customer service is top-notch. Muhamed (sales adviser) is super quick to respond to questions and helped us with a custom roof installation. Zack (project manager) helped us trouble-shoot several house-specific issues and the installation was prompt and problem-free. They offered a competitive price and equipped my house with a modern solar system on an on-target timeline. They navigated the PNM net-metering activation with ease and on time even during pandemic times, and set up all the paperwork I need for a tax credit. System works great! I said goodbye to my electrical bill after the first month of use. Why wait?
Matt Bieber | Santa Fe, New Mexico | 11/24/2020
Supremely Competent and Respectful
From our opening conversation through final installation, every interaction with Positive Energy Solar was extraordinarily pleasant. The team is knowledgeable, kind, clear, honest, and respectful, and they answered each of my questions quickly and directly. The whole process felt deeply humane, and I couldn’t be more appreciative.
C. C. Wood | Santa Fe, New Mexico | 08/14/2020
An Excellent Project
We have been extremely happy with Positive Energy Solar and its work over the entire duration of the project. From our first exploratory meetings through PNM’s final meter set and inspection, the entire PES team was technically sound, focussed and efficient, and always willing to interact with us about any question. And all that within the constraints imposed by Covid-19. Working with PES has been a uniformly excellent experience.
Ron Fisher | Tijeras, New Mexico | 07/29/2020
I am very much Positive with Positive Energy Solar
Jobs completed as promised, done with amazing craftsmanship. One item under warranty was helpfully replaced by technician Kennyy Markowitz. He was personable neat and very helpful. He explained what he was doing and success, I can monitor my Solar Power again. Thank you Kenny and THANK YOU PES!
Rob C. | Albuquerque, New Mexico | 07/28/2020
Exceptional Customer Service
We worked with numerous Positive Energy staff over the course of our project, including Sales Personnel, Engineers, and Installation Technicians. Everyone treated us with the highest degree of respect and provided exceptional customer service. They made numerous onsite visits (wearing masks), and provided quick response and answers to questions we had. When a new, more efficient panel came out on market, they contacted us to let us know and demonstrated how we would benefit financially and in energy production from making a change. They even brought their own porta potty to the job site so they wouldn't jeopardize our home and/or their staff with potential COVID. If we had to do this project all over again, we'd pick Positive Energy Solar in a heartbeat!