Jody | Gulfport, Mississippi | 01/15/2025
I have had PosiGen for about a year now and honestly, there are only a few months that my bill is lower! Between paying them $80.00 plus a month and my regular bill, it comes out to be about the same as my regular bill and I have yet been able to receive any money back from the power company!!! I wish I never got into this contract, I should have went with Tesla! I haven’t been able to check the roof yet as my spouse and I are both in our 70’s!!! Plus, when I pay through bill pay, it takes them weeks to process my payment, if I call and make a payment over the phone, they charge me extra!! Not cool! I got an answering machine today, no matter what number I called!!!
Joe H | Waterbury, Connecticut | 01/07/2025
Solar PosiGen
So far everything seems to be above average/excellent, can’t give excellent in comments section yet because solar system has not been installed yet, will update when completed, supposed to be 03/04/25.
Randy Proctor | Cobleskill, New York | 12/10/2024
Costume services
At first position was really good to us. But that all changed now we have water leaking down the conduit into our basement and they have not returned a single call. In the past 2 Months, though we have had photographs and videos showing the damage. They still say it is not their fault. I am on the verge of taking legal actions against this company.
Kenneth | Manchester, Connecticut | 11/05/2024
Is NEVER the installation date?
We contracted with PG in May 2024. It is now November with no contact. We don't even know if we are still on their list! Meanwhile, we have had a large tree removed to increase sunlight and had the roof replaced in May. Still totally in the dark, totally. It's never for us and we think we'll sue for breach of contract.
Robert DEVOLD | New Orleans, Louisiana | 10/07/2024
Holes in rooftop from panel installation
I reported a roof leak two weeks ago and no one has called to even schedule an appointment. I called customer service and they couldn't answer any questions.When asked when someone would be out the responce was they will email you. Recently it's been raining and the leak is getting worse and I am sure I will soon have mold.Company has shown no empathy or urgency to correct this matter.My advice, think long and hard before choosing your solar company. The sad part is a month ago I recommended them to my neighbor and they were installed last week.I wished her luck and I apologized.
Herman | Bunkie, Louisiana | 09/23/2024
PLEASE READ ENTIRE REVIEW ITS ALOT OF BS!!! Absolutely the worst possible customer service I’ve ever dealt with. I’ve been calling every week for the past 6 weeks to get a technician out to my house to diagnose the system. I was informed today that there is a 6-8 week time frame to get a technician scheduled. Least they could’ve done was let me know that when I first called. Will definitely not be recommending. I’ve had this system for almost a year and never received any information for monitoring. So I’m unaware if they ever work, especially since the installed used equipment they pull off another address. I was told that this system was going to more than enough for my house with all appliances. After doing my research this system is only able to supply 15 amps. A microwave pulls right at 15 amps. Completely incapable of sizing a solar system correctly for the house and appliances. I’ve recommended Posigen to 2 people since mine was installed, one of them is dealing with the same issues and no urgency whatsoever from the company. I never received my referral bonus. The other never had anyone contact them. They do nothing but take advantage of everyone they possibly can and will continue to do it
pat p. | Jennings, Louisiana | 09/18/2024
Posigen technician from New Orleans gave excellent customer service!
Sal Mangiafico | Greenwich, New Jersey | 09/01/2024
Everything was a positive experience
We had a good experience with Posigen. Rooftop system. Salesperson was very helpful. They were able to replace half our roof shingles at a very, very reduced cost. Communication was generally good, and they took care of all the permits, dealing with Atlantic City Electric, and other stuff. It took about 6 months total. We just got our first electric bill, and it seemed to eliminate the usage charge. No installation cost; they charge a monthly fee, for 35 years.
Pete | Dalton, Massachusetts | 08/13/2024
So far my experience dealing with Posigen Solar has met all my expectations. Everyone I've delt with from the electrician, to the installation technicians has been very positive. Especially Marcus Scott, the 1st representative I sat & discussed the process with. Who was very informative, polite, and has kept in touch throughout the whole process to make sure everything is satisfactory. I'm very pleased with this process so far.
Andrea parsram | Wolcott, Connecticut | 08/05/2024
The worst mistake I ever made
DO NOT TRUST THIS COMPANY!! they have had to repair my roof 43 times and that's not including the little leaks they've had to fix on my roof. It's been o er 3 years and I'm still waiting for a battery backup. My electric bills in the winter months are between 6-1200 month, all because they haven't given me the battery. Told me the company that distributes the battery aren't making any. I've been told so many bullshit. Salesman lied about everything. Company chooses to not correct anything. I have black mold in my mbrm. Right next to my bed from a leak. It's been over 6 months I'm still waiting for them. Their own employees told me to sue them. We'll, that's the next step. A law suit. Do not choose this company for solar. You will regret it.
