Posigen Hater | New Hartford, Connecticut | 10/28/2025
Pure con artists
About 4 months ago my solar stoped working completely on a system thats only 1 year old. I just purchased this house with a brand new unit on the roof. Things went ok for the first year until it stopped. Theres no real way to contact these crooks. Theyll give you a bs case number amd never get back to you. 3 months of no contact from them so far. We've stopped payments to them since i find this to be a breach of contract on their part. Looking into getting a lawyer right now. This is pisspoor management. Idc if the company is basically bankrupt. I wont this crap off my roof. Dont ever get solar. How tf am i supposed to pay you for 20+ years when this junk wont last a year!
Posigen Sucks! | Carencro, Louisiana | 09/26/2025
No Savings - Rip Off
We've had Posigen for about 3 years now. Unfortunately, we are under contract. We should have known something was wrong with Posigen when months had gone by after installation and the system still hadn't been turned on. When we'd call Posigen, they would tell us they were waiting on the electric company. Well, finally we contacted the electric company and found out that Posigen hadn't paid the "turn on" fee. Well I got the first electric bill since it was turned on. I was shocked to see my bill had only gone down about a whopping $15 from the previous month. That's been my average savings every month ever since. We told the salesman that we wanted to see significant savings on our electric bill and that's what he promised. I guess my definition of "significant" is different from his. At first, we would call Posigen and question the lack of significant savings and they couldn't tell us why. They only thing they would do was reduce our bill to $8 a month for 9 months. I've contacted an attorney and due to some wording in the contract, they suggested I contact an Arbitrator. I just want out of my contract and have the things taken off of my roof. FYI - I put the kw size as 100,000,000 because I don't know what size it is.
tracey | Sicklerville, New Jersey | 09/18/2025
scanners
we had applied for solo back in July. so on 8-25-2025 a young man came to my home to get it set up he invormed us we will have to wait 45 days. here it is 30 days. with the state and check with HOA. we never heard back from him. so out of the blue a man from this office calling me and hubby saying we would need to start over again why when 1 person did everything. he goes to tell LIES SAYING THE REPRESENTIVE YOU HAD, had emergency in family he had someone close to him that passed away that was a BOLD FACE LIE. be aware if someone from any office call you saying oh we just trying to pick our workers client and says. Or say one of the workers had death in family they are LYING. I found out the truth the workers QUIT they have not paid workers so this company trying to get there contract back I'm telling you don't mess with them. the guy who called me his name was Baily. and if you read this you are a LYER YOU SHOULD BE A SHAME OF YOUR SHELF YOU AND YOUR COMPANY I hope all your workers take you to court for none payment.
JM | Westborough, Massachusetts | 08/25/2025
Just the facts
I won't give my opinion in this review. I'll simply tell you what happened, and let you be the judge. At the end of March, we closed on a house in that came with PosiGen solar, which had been installed just a few months prior. We basically had to take on the contract to get the house. I did, and paid the initial bills. They were very proactive in contacting me to make sure I signed the transfer of the contract and knew when payments were due (you'll soon see why this is interesting). All was well at first. Low electric bill, banking our solar energy, good times. Then, in mid-June, I received my National Grid bill, which was much more than I expected based on the previous two months, and, upon closer inspection, saw that I had no solar credit. I immediately called PosiGen. They said that yes, indeed, my system was not working and had not been working for about a month. They said their processes are automated, and there was an open ticket to repair it, but the equipment was not yet available, and their policy is to notify customers when the equipment is available to install, not when it is not working. At best, a horrible policy, at worst complete BS (OK, some of my opinion may have snuck in there). One of the sunniest months of the year passed with my solar not working, and the company that installed it, monitors it, and owns it not informing me. While they said I would not have to pay the bill for that month (so generous), they said there was no way to credit me for the electricity I should have been generating. When I asked for a timeline, they said it could be a week, it could be several weeks, depending on when the equipment was available. Miracle of miracles, within an hour or two, I received a call that the equipment was available, and they could install it just a couple of days later, which they did. I saw that my online activity did not show any generation credits, but they said that is just a snapshot and is not in real time, so I should have no fear. Fast forward to the next month. Read the above paragraphs again to see what happened. The new equipment they installed did not work. I again only knew because I went online to see the state of my account, and saw no kilowatt-hour credits, nor any solar credit from National Grid. Basically, I'm out-of-pocket two months electric bill, and whatever I would have saved from the solar I would have generated over the sunniest two months of the year. The only recompense offered is that I would not have to pay their monthly fee for the time it has not been working. I asked (reasonably, I thought) for them to reimburse me for my electric bills and/or credit my account some kilowatt hours, but was told that was not possible. Once again, they said that they didn't know when the equipment would be available, then magically called me a few hours later to say it was and they could install it, which they did. They also notified me that after that, they would be in touch to discuss possible credits to my account. Two months later, I still eagerly await that call, although they did call me to tell me my bill was overdue (I had told them I would pay it when I saw the solar credit on my National Grid bill, since their history of honesty had been sketchy). This is month 5 of a 25-year contract that I inherited with brand new equipment that twice has not worked. I'm sure it will be a long and interesting relationship. I will predict now that they will read this, apologize again, and say that they don't want their customers to be treated like this and they understand my frustration. They train their reps on the phones very well to say all the right things. But when it comes to actual customer satisfaction and getting things done, I'll let you decide.
Julius Lecointe | Stratford, Connecticut | 08/23/2025
Faulty equipment refuse to credit UI charges
Terrible experience. They were alerted in May that there was a issue with the equipment and we were never told. Didn't know anything til we got a $480. UI bill. They said they were waiting for a part to come in so for 4 months we are being charged for all of our usage. Now we got another $380. Bill and I'm sure next month's will be high also. We were told we would get credit and when we called back to ask about the credit we were told by a manager we wouldn't get anything and would have to take them to court if we wanted to receive any type of credit. Since we got this solar our bill has only been the $12. It's suppose to be for a few of the months and we are within our limits. We had another issue with the meter, it was suppose to be replaced and nobody ever came out to change it until we had to call and again ask about the high bills, never got credit for those months either. It also took them a year after being installed to actually turn them on.
Heidi | Windsor, Connecticut | 08/20/2025
Terrible, don’t recommend this company
I was quoted a price at the start of installing solar, once installed I was told a different price which was substantially higher! My sales person never communicated anything to me even after leaving several messages with him. Customer Service is fine but they also reached out to my sales person to call me, still nothing. It also took 7 months before solar was turned on. Very disappointed any Im trying to get panels removed! Why would I agree to a price thats more than my actual electric bill?
John | Amston, Connecticut | 08/15/2025
They call you every day hounding you to buy.im on the do not call list but doesnt stop the calls.when i ask to be removed from the list they hang up on me.would never use them.
Dave cahill | Westbrook, Connecticut | 08/11/2025
Worst solar evet
This is the worst company they lie about the solar system ours is not big enough cost us twice as much as it saves us .you can never get ahold of a real person .They sold us a scam job I would like to find our salesman and kick the shit out of him
Magdala | Trumbull, Connecticut | 08/02/2025
Posigen the worst company ever. They are liars, misleading people into thinking they are good, their system will help you save money. They really need to be shut down. They are not reliable and customer service sucks. They are rude and liars when you finally find someone to talk to you. No one is around when there is a problem with the system. If they come to your door call the police. They are taking my money every month and i get no service from them.
Julio Murillo | Bristol, Connecticut | 08/01/2025
Good Company
Very friendly salesman, smooth process.
