John Doe | Stratford, Connecticut | 02/16/2025
AWFUL!
There should be a mass lawsuit against this company. I’ve had awful experience with customer service. My panels were working for months.. who knows how long… and they are refusing to credit me anything! After multiple calls ( one rep I spoke to had such an attitude and the most awful communication skills) they finally sent someone out and lo and behold they weren’t working properly. After being fixed, my electric bill was so low. I must have overpaid thousands!!I was told by one rep I wound get reimbursed and then I called back a month later a nobody has returned my calls! I am so upset!! There is water leaking into my home today from the roof. This was a new roof and I have a feeling it’s their fault! I just looked at my UI bill and it’s back up to 500 a month! I live in a small home and we barely electricity! So now it’s up to me yo monitor each month if these panels are working?! Awful! DO NOT USE THIS COMPANY
Stephanie | Bridgeton, New Jersey | 02/09/2025
From sales to customer service we had a positive experience regarding all aspects like transparency in pricing, quality of installation and strong warranties. This companies reputation for reliable performance and ethical business is outstanding. I would recommend you do buisness with Posigen.
james | Charenton, Louisiana | 02/07/2025
so far not to good
you just put in a solar system, and it does not work so tell me why I should I stay with you
Sandra Burget | Ferriday, Louisiana | 01/21/2025
Incomplete finding
I have not had very good correspondence
Jody | Gulfport, Mississippi | 01/15/2025
I have had PosiGen for about a year now and honestly, there are only a few months that my bill is lower! Between paying them $80.00 plus a month and my regular bill, it comes out to be about the same as my regular bill and I have yet been able to receive any money back from the power company!!! I wish I never got into this contract, I should have went with Tesla! I haven’t been able to check the roof yet as my spouse and I are both in our 70’s!!! Plus, when I pay through bill pay, it takes them weeks to process my payment, if I call and make a payment over the phone, they charge me extra!! Not cool! I got an answering machine today, no matter what number I called!!!
Joe H | Waterbury, Connecticut | 01/07/2025
Solar PosiGen
So far everything seems to be above average/excellent, can’t give excellent in comments section yet because solar system has not been installed yet, will update when completed, supposed to be 03/04/25.
Randy Proctor | Cobleskill, New York | 12/10/2024
Costume services
At first position was really good to us. But that all changed now we have water leaking down the conduit into our basement and they have not returned a single call. In the past 2 Months, though we have had photographs and videos showing the damage. They still say it is not their fault. I am on the verge of taking legal actions against this company.
Kenneth | Manchester, Connecticut | 11/05/2024
Is NEVER the installation date?
We contracted with PG in May 2024. It is now November with no contact. We don't even know if we are still on their list! Meanwhile, we have had a large tree removed to increase sunlight and had the roof replaced in May. Still totally in the dark, totally. It's never for us and we think we'll sue for breach of contract.
Robert DEVOLD | New Orleans, Louisiana | 10/07/2024
Holes in rooftop from panel installation
I reported a roof leak two weeks ago and no one has called to even schedule an appointment. I called customer service and they couldn't answer any questions.When asked when someone would be out the responce was they will email you. Recently it's been raining and the leak is getting worse and I am sure I will soon have mold.Company has shown no empathy or urgency to correct this matter.My advice, think long and hard before choosing your solar company. The sad part is a month ago I recommended them to my neighbor and they were installed last week.I wished her luck and I apologized.
Herman | Bunkie, Louisiana | 09/23/2024
PLEASE READ ENTIRE REVIEW ITS ALOT OF BS!!! Absolutely the worst possible customer service I’ve ever dealt with. I’ve been calling every week for the past 6 weeks to get a technician out to my house to diagnose the system. I was informed today that there is a 6-8 week time frame to get a technician scheduled. Least they could’ve done was let me know that when I first called. Will definitely not be recommending. I’ve had this system for almost a year and never received any information for monitoring. So I’m unaware if they ever work, especially since the installed used equipment they pull off another address. I was told that this system was going to more than enough for my house with all appliances. After doing my research this system is only able to supply 15 amps. A microwave pulls right at 15 amps. Completely incapable of sizing a solar system correctly for the house and appliances. I’ve recommended Posigen to 2 people since mine was installed, one of them is dealing with the same issues and no urgency whatsoever from the company. I never received my referral bonus. The other never had anyone contact them. They do nothing but take advantage of everyone they possibly can and will continue to do it
