PosiGen Developer LLC

We had our system installed in 2023 and everything was fine until their brackets on the roof started causing a leak into our house. They removed a few panels (at their expense) and said they'd pay for repairs, but even after showing them proof, they denied it and we were left with the repair bill. Then their "installers" put the panels back on and messed something up because our system would overload the breaker every day and shut down. I called lots of times and told them of this fire hazard and got told "someone would call me to schedule". Never heard from them and then they went bankrupt. Fast forward to now and Sunstrong Mgmt is supposedly handling their customers but all they do is send you a bunch of emails and don't respond to your inquiries. We had to pay out of pocket again for the wiring mess up these idiots did when re-installing our panels and thankfully we did because they didn't connect wires in the breaker and we almost had a fire. Posigen and Sunstrong are both terrible and after speaking to an attorney, it seems there are lots of Posigen customers trying to get out of their contracts now.

My solar keeps shutting off. Last time it was down for 6 months. They paid me back for non service but it's down again and posigen keeps saying they will send someone out - irs been 3 weeks. No show. No service. They filed for bankruptcy recently.

We were promised a lot of great incentives, like paying our entire electric bill due at the time, a new roof and top of the line panels. We signed everything and were ready to go. They delayed submitting paperwork for about a month and then told us that we no longer qualified for solar. What a waste of time! Why make us sign so much paperwork and provide our checking account information only to tell us no at the end? I should have known, they promised too much, that’s usually a bad sign.

What I thought would be a great investment has turned into a solar nightmare! After more than a year of back-and-forth, and with my solar system installed for over 9 months, it’s still not active. Whenever I reach out for updates or ask to speak to a supervisor, I’m told someone will call or email me — but those updates never come. Communication is basically non-existent. The roofers hired by this company didn’t even complete the full roof outlined in the scope of work, and I was left with face nails through asphalt shingles all over. The panel installers left a mess in my yard and driveway, including empty Bud Light cans. Completely unprofessional. Over the last 9 months, I’ve been given every excuse under the sun for why my system still isn’t turned on — and now I’m being told there’s a financial restructuring delaying everything even more, on top of the 4 or 5 other reasons I’ve already been fed. For reference: Project signed: May 2024 System installed: March 2025 Today’s date: November 2025 — still not on! Even local inspectors from fire and building departments have called me for updates because the company wasn’t responding to them or closing out permits. That’s how little follow-through there’s been. At this point, all I’m being told is that the project is “on hold until further notice.” I deeply regret trusting this company with such a big investment and hope others think twice before signing anything with them.

About 4 months ago my solar stoped working completely on a system thats only 1 year old. I just purchased this house with a brand new unit on the roof. Things went ok for the first year until it stopped. Theres no real way to contact these crooks. Theyll give you a bs case number amd never get back to you. 3 months of no contact from them so far. We've stopped payments to them since i find this to be a breach of contract on their part. Looking into getting a lawyer right now. This is pisspoor management. Idc if the company is basically bankrupt. I wont this crap off my roof. Dont ever get solar. How tf am i supposed to pay you for 20+ years when this junk wont last a year!

We've had Posigen for about 3 years now. Unfortunately, we are under contract. We should have known something was wrong with Posigen when months had gone by after installation and the system still hadn't been turned on. When we'd call Posigen, they would tell us they were waiting on the electric company. Well, finally we contacted the electric company and found out that Posigen hadn't paid the "turn on" fee. Well I got the first electric bill since it was turned on. I was shocked to see my bill had only gone down about a whopping $15 from the previous month. That's been my average savings every month ever since. We told the salesman that we wanted to see significant savings on our electric bill and that's what he promised. I guess my definition of "significant" is different from his. At first, we would call Posigen and question the lack of significant savings and they couldn't tell us why. They only thing they would do was reduce our bill to $8 a month for 9 months. I've contacted an attorney and due to some wording in the contract, they suggested I contact an Arbitrator. I just want out of my contract and have the things taken off of my roof. FYI - I put the kw size as 100,000,000 because I don't know what size it is.

we had applied for solo back in July. so on 8-25-2025 a young man came to my home to get it set up he invormed us we will have to wait 45 days. here it is 30 days. with the state and check with HOA. we never heard back from him. so out of the blue a man from this office calling me and hubby saying we would need to start over again why when 1 person did everything. he goes to tell LIES SAYING THE REPRESENTIVE YOU HAD, had emergency in family he had someone close to him that passed away that was a BOLD FACE LIE. be aware if someone from any office call you saying oh we just trying to pick our workers client and says. Or say one of the workers had death in family they are LYING. I found out the truth the workers QUIT they have not paid workers so this company trying to get there contract back I'm telling you don't mess with them. the guy who called me his name was Baily. and if you read this you are a LYER YOU SHOULD BE A SHAME OF YOUR SHELF YOU AND YOUR COMPANY I hope all your workers take you to court for none payment.

I won't give my opinion in this review. I'll simply tell you what happened, and let you be the judge. At the end of March, we closed on a house in that came with PosiGen solar, which had been installed just a few months prior. We basically had to take on the contract to get the house. I did, and paid the initial bills. They were very proactive in contacting me to make sure I signed the transfer of the contract and knew when payments were due (you'll soon see why this is interesting). All was well at first. Low electric bill, banking our solar energy, good times. Then, in mid-June, I received my National Grid bill, which was much more than I expected based on the previous two months, and, upon closer inspection, saw that I had no solar credit. I immediately called PosiGen. They said that yes, indeed, my system was not working and had not been working for about a month. They said their processes are automated, and there was an open ticket to repair it, but the equipment was not yet available, and their policy is to notify customers when the equipment is available to install, not when it is not working. At best, a horrible policy, at worst complete BS (OK, some of my opinion may have snuck in there). One of the sunniest months of the year passed with my solar not working, and the company that installed it, monitors it, and owns it not informing me. While they said I would not have to pay the bill for that month (so generous), they said there was no way to credit me for the electricity I should have been generating. When I asked for a timeline, they said it could be a week, it could be several weeks, depending on when the equipment was available. Miracle of miracles, within an hour or two, I received a call that the equipment was available, and they could install it just a couple of days later, which they did. I saw that my online activity did not show any generation credits, but they said that is just a snapshot and is not in real time, so I should have no fear. Fast forward to the next month. Read the above paragraphs again to see what happened. The new equipment they installed did not work. I again only knew because I went online to see the state of my account, and saw no kilowatt-hour credits, nor any solar credit from National Grid. Basically, I'm out-of-pocket two months electric bill, and whatever I would have saved from the solar I would have generated over the sunniest two months of the year. The only recompense offered is that I would not have to pay their monthly fee for the time it has not been working. I asked (reasonably, I thought) for them to reimburse me for my electric bills and/or credit my account some kilowatt hours, but was told that was not possible. Once again, they said that they didn't know when the equipment would be available, then magically called me a few hours later to say it was and they could install it, which they did. They also notified me that after that, they would be in touch to discuss possible credits to my account. Two months later, I still eagerly await that call, although they did call me to tell me my bill was overdue (I had told them I would pay it when I saw the solar credit on my National Grid bill, since their history of honesty had been sketchy). This is month 5 of a 25-year contract that I inherited with brand new equipment that twice has not worked. I'm sure it will be a long and interesting relationship. I will predict now that they will read this, apologize again, and say that they don't want their customers to be treated like this and they understand my frustration. They train their reps on the phones very well to say all the right things. But when it comes to actual customer satisfaction and getting things done, I'll let you decide.

Terrible experience. They were alerted in May that there was a issue with the equipment and we were never told. Didn't know anything til we got a $480. UI bill. They said they were waiting for a part to come in so for 4 months we are being charged for all of our usage. Now we got another $380. Bill and I'm sure next month's will be high also. We were told we would get credit and when we called back to ask about the credit we were told by a manager we wouldn't get anything and would have to take them to court if we wanted to receive any type of credit. Since we got this solar our bill has only been the $12. It's suppose to be for a few of the months and we are within our limits. We had another issue with the meter, it was suppose to be replaced and nobody ever came out to change it until we had to call and again ask about the high bills, never got credit for those months either. It also took them a year after being installed to actually turn them on.

I was quoted a price at the start of installing solar, once installed I was told a different price which was substantially higher! My sales person never communicated anything to me even after leaving several messages with him. Customer Service is fine but they also reached out to my sales person to call me, still nothing. It also took 7 months before solar was turned on. Very disappointed any Im trying to get panels removed! Why would I agree to a price thats more than my actual electric bill?

They call you every day hounding you to buy.im on the do not call list but doesnt stop the calls.when i ask to be removed from the list they hang up on me.would never use them.

This is the worst company they lie about the solar system ours is not big enough cost us twice as much as it saves us .you can never get ahold of a real person .They sold us a scam job I would like to find our salesman and kick the shit out of him

The sales person knew what he was talking about and able to explain it to me. Together we picked out he right size system for my home.

Posigen the worst company ever. They are liars, misleading people into thinking they are good, their system will help you save money. They really need to be shut down. They are not reliable and customer service sucks. They are rude and liars when you finally find someone to talk to you. No one is around when there is a problem with the system. If they come to your door call the police. They are taking my money every month and i get no service from them.

Very friendly salesman, smooth process.

Great staff, great customer service. Excellent job. Outstanding finishing.

I couldn't be more thrilled with my experience working with PosiGen. From start to finish, the entire process was seamless, professional, and exceeded my expectations. A special shout-out to Brittany Kangas, my sales representative, who truly made this experience outstanding. Brittany was incredibly knowledgeable, patient, and went above and beyond to ensure I understood every detail. She took the time to answer all my questions, address any concerns, and guide me through the process with absolute transparency and professionalism. The installation was smooth, the team was efficient, and the results speak for themselves—I’m now enjoying the benefits of clean, renewable energy while lowering my electricity costs. If you’re considering going solar, I highly recommendPosiGen. Their commitment to customer satisfaction and quality service is unmatched, and if you have the chance to work with Brittany, you’re in excellent hands! Thank you again for an outstanding experience!

Can't really say at this time I haven't received any product, just appointments and paperwork.

We've had our system for 2 years and per the contract, they guarantee no leaks for up to 5 years. Well, that's a lie because I have a huge leak in my house that has been confirmed by 2 different roofers to be caused by the panels on my roof. They placed panels on a low graded part of the roof that shouldn't have anything on it because the water moves too slow when draining. They also used the incorrect mounts on this part of the roof, leaving plenty of space for water to find its way in. I now have marks all over my ceiling, water pours from the doorway of my office, and my son hurt his back because he slipped on the water the other night when it started raining really hard and the leak got larger. I call and get told my file has been escalated to the highest level (reserved for fires and electrical issues). Guess my house has to actually burn to the ground or I have to be electrocuted when turning on the light for them to actually respond. I plan to hold my next payment until something is done since they are NOT honoring their end of the contract and I will be getting a lawyer if nothing is done by the time of the next scheduled payment. The cost savings on my electric bill is nice but not if I'm going to have to shell out my savings to fix the damage caused to my house.

From my initial contact until my system was up and running was less then 1.5months. I met with Mo Ali for my initial interview/meeting and he was wonderful, kind, knowledgeable, thorough, understanding, and friendly It is because of my initial conversation with him that caused me to tell everyone I know about the solar panels that I was getting. I made sure to give him their names and numbers and them his name and number. Everyone that I had interactions with were always so friendly, polite, knowledgeable, and quick with doing all they needed to do. If you are thinking of getting solar panels the I suggest to contact Mo Ali at PosiGen and tell him Julie sent you. You will not be disappointed!

There should be a mass lawsuit against this company. I’ve had awful experience with customer service. My panels were working for months.. who knows how long… and they are refusing to credit me anything! After multiple calls ( one rep I spoke to had such an attitude and the most awful communication skills) they finally sent someone out and lo and behold they weren’t working properly. After being fixed, my electric bill was so low. I must have overpaid thousands!!I was told by one rep I wound get reimbursed and then I called back a month later a nobody has returned my calls! I am so upset!! There is water leaking into my home today from the roof. This was a new roof and I have a feeling it’s their fault! I just looked at my UI bill and it’s back up to 500 a month! I live in a small home and we barely electricity! So now it’s up to me yo monitor each month if these panels are working?! Awful! DO NOT USE THIS COMPANY

From sales to customer service we had a positive experience regarding all aspects like transparency in pricing, quality of installation and strong warranties. This companies reputation for reliable performance and ethical business is outstanding. I would recommend you do buisness with Posigen.

you just put in a solar system, and it does not work so tell me why I should I stay with you

I have not had very good correspondence

I have had PosiGen for about a year now and honestly, there are only a few months that my bill is lower! Between paying them $80.00 plus a month and my regular bill, it comes out to be about the same as my regular bill and I have yet been able to receive any money back from the power company!!! I wish I never got into this contract, I should have went with Tesla! I haven’t been able to check the roof yet as my spouse and I are both in our 70’s!!! Plus, when I pay through bill pay, it takes them weeks to process my payment, if I call and make a payment over the phone, they charge me extra!! Not cool! I got an answering machine today, no matter what number I called!!!

So far everything seems to be above average/excellent, can’t give excellent in comments section yet because solar system has not been installed yet, will update when completed, supposed to be 03/04/25.

At first position was really good to us. But that all changed now we have water leaking down the conduit into our basement and they have not returned a single call. In the past 2 Months, though we have had photographs and videos showing the damage. They still say it is not their fault. I am on the verge of taking legal actions against this company.

We contracted with PG in May 2024. It is now November with no contact. We don't even know if we are still on their list! Meanwhile, we have had a large tree removed to increase sunlight and had the roof replaced in May. Still totally in the dark, totally. It's never for us and we think we'll sue for breach of contract.

I reported a roof leak two weeks ago and no one has called to even schedule an appointment. I called customer service and they couldn't answer any questions.When asked when someone would be out the responce was they will email you. Recently it's been raining and the leak is getting worse and I am sure I will soon have mold.Company has shown no empathy or urgency to correct this matter.My advice, think long and hard before choosing your solar company. The sad part is a month ago I recommended them to my neighbor and they were installed last week.I wished her luck and I apologized.

PLEASE READ ENTIRE REVIEW ITS ALOT OF BS!!! Absolutely the worst possible customer service I’ve ever dealt with. I’ve been calling every week for the past 6 weeks to get a technician out to my house to diagnose the system. I was informed today that there is a 6-8 week time frame to get a technician scheduled. Least they could’ve done was let me know that when I first called. Will definitely not be recommending. I’ve had this system for almost a year and never received any information for monitoring. So I’m unaware if they ever work, especially since the installed used equipment they pull off another address. I was told that this system was going to more than enough for my house with all appliances. After doing my research this system is only able to supply 15 amps. A microwave pulls right at 15 amps. Completely incapable of sizing a solar system correctly for the house and appliances. I’ve recommended Posigen to 2 people since mine was installed, one of them is dealing with the same issues and no urgency whatsoever from the company. I never received my referral bonus. The other never had anyone contact them. They do nothing but take advantage of everyone they possibly can and will continue to do it

the whole process was quick and easy

Posigen technician from New Orleans gave excellent customer service!

We had a good experience with Posigen. Rooftop system. Salesperson was very helpful. They were able to replace half our roof shingles at a very, very reduced cost. Communication was generally good, and they took care of all the permits, dealing with Atlantic City Electric, and other stuff. It took about 6 months total. We just got our first electric bill, and it seemed to eliminate the usage charge. No installation cost; they charge a monthly fee, for 35 years.

So far my experience dealing with Posigen Solar has met all my expectations. Everyone I've delt with from the electrician, to the installation technicians has been very positive. Especially Marcus Scott, the 1st representative I sat & discussed the process with. Who was very informative, polite, and has kept in touch throughout the whole process to make sure everything is satisfactory. I'm very pleased with this process so far.

DO NOT TRUST THIS COMPANY!! they have had to repair my roof 43 times and that's not including the little leaks they've had to fix on my roof. It's been o er 3 years and I'm still waiting for a battery backup. My electric bills in the winter months are between 6-1200 month, all because they haven't given me the battery. Told me the company that distributes the battery aren't making any. I've been told so many bullshit. Salesman lied about everything. Company chooses to not correct anything. I have black mold in my mbrm. Right next to my bed from a leak. It's been over 6 months I'm still waiting for them. Their own employees told me to sue them. We'll, that's the next step. A law suit. Do not choose this company for solar. You will regret it.

Mike Gilmore was great.

They installed two systems on my roof. One 6.4kw system to power my home. The second larger system would generate power for Posigen to sell to power company. They were to pay me roof rental for their system. Any extra power my system made would be refunded to me from power company. They lied about everything! Instead of paying rent they are charging me for second system. Instead of refund for extra power, the extra money stays with the power company. Nearly $60,000 they're trying to scam from me. Please don't make the mistake of trusting them like I did.

This company has some really shady people working over there. 1st I got a call from some girl that called herself Anoza who said I qualified for a solar loan with some Mosaccc whatever. Then she calls and tells me that is a scam and instead to go with her new company Posigen. and that the solar is FREE! Now, I try to call and nobody picks up the phone. This is a solar scam…

The team at PosiGen made the entire solar process painless and answered all of my questions. They guided me through all the steps from evaluation, financial considerations, construction, inspections, and activation. I love being able to log on and see my daily production numbers...

They charge you $500 to remove panels for roof repair and after you pay they schedule more than 30 days out while you are incurring more damage. When asked to speak to someone in charge, no one can tell you who that person is, nor do they have a phone number to call someone in charge. They tell you to pay the $500 up front and they’ll get to you within 30 days or sooner. I would not recommend this business to my worst enemy

The work was shabby and I had to complain to get them to come back to redo the conduit. It was all over the exterior wall in a weird pattern. The inspector never came to look at the work. Never heard from them after the installation to let me know when my service would begin. My electric just goes out one day when the person came to install the new meter. On top of that, I get a call from them the other day to tell me that the rate increases $.50 each month for the next 25 years. Never heard that from them before. Their selling point was that the rate would be $45.00 a month for the next 25 years. I can’t deal with the lies !

All I can think of is No Hassle! I love no hassle! Like Im broke and they made it affordable for me! Hands down! Best price! Best agent! Ariel! Seriously though… getting my solar and roof...wowwww!!! EASY PEASY!!!! I am really pleased! This is real stuff!

Was promised lower utility bills from the salesman but the bills did not decrease they went up, further than that the utility company is telling us the panels do not work! also when we called in to ask to have a technician come out to check the panels they said no because it’s not an emergency on the computer screen they view, poor customer service and no help what so ever

We had our roof replaced in late February of 2024. It is now 6 weeks later and after contacting PosiGen once a week asking for reinstallation, they still have no date scheduled for the work. We were told it would take 2 to 4 weeks for reinstallation and after 6 weeks with nothing even scheduled we are beyond frustrated. As customers we are not even allowed to take to the scheduling department, we are only allowed to leave a message with customer service. When we request to be transferred to the scheduling department we are denied. We have had other minor issues, but this delay is costing me a lot of money in electricity every week. We would NEVER recommend POSIGEN to anyone we like.

It is hard to express our satisfaction about your services. Our solar system was turned on, but the fuse of our solar system was burned out the next day. It is the second time. It happened last year after the solar system was installed. Our house lost power for several days. This time we did not only lose power but also our solar system caused the garage door to fail. We could not even close the garage door for serveral days. We had to pay by ourselves to get it fixed. It is also very hard to contact and get help from Posigen. Now, we are still waiting for Posigen to change the wires. So many neighbors and friends keep asking us about our solar system. But with so many issues, we are not sure how likely we are to recommend this to our family and friends.

I have contacted the company many times and emailed them about which back up battery to buy that will go with my system with now return calls or email….definitely dont recommend Posigen

HELL! DISHONEST. IMMORAL. RUINED MY ROOF! STAY AWAY!!! They offer NOTHING if your roof is ruined after a little over a year. Never gave me an opportunity to repair, before the install of a system that's supposed to last 20 years! 3rd Posigen convo Corporate was snippy and had the attitude that it's my responsibility, yet I don't know a thing about roofs. (House is new-ish to me, flipped) My son's room is wet, molding, requires a bucket. No snow last winter. Tons of rain all summer. It had enough in late September. I thought it was a downspout. Had it fixed. Lasted 3 weeks. The roofing company told me to call Posigen. My 1st Posigen call for help, rep was really nice, "We got you. We’ll have a tech come out." Sent one quickly. The area tech came out IN EARLY JANUARY. I spoke to him after. 2nd Posigen convo. Also made it sound all good. “Panels caused it. Yes, we'll fix it. We'll help you. We'll take care if it. We'll fix the inside, too.” TWO months, nothing. 5th convo Another rep called and was all nice about it. Again. “We’ll, take care of it." Called tech quickly again. 4th Posigen convo I texted and he called, "Yeah ... Yeah … Yeah. All good. Blah blah." 6th convo Now, nope. "Sorry I haven't called you back." His story has totally changed to "You have to pay for it all."... and "I'm blaming it all on the other local dude who isn't good at his job." And “I'll be your friend. You can vent to me." (How does this happen? Why one thing, now another? How? He didn't know? How?) "It's industry standard. We all do the same thing. It's your responsibility. We are going to charge you to remove them. IT'S IN YOUR CONTRACT." (It's not. Sunrun has a 25 year warranty.) They wouldn't put panels on my roof a year earlier unless I got the roof repaired for $2,000! Now, $10k! Including removal and reinstall of the panels. They're going to charge me! None of it is their fault or responsibility. Do not risk having your roof fall in because you cant afford to repair a damaged roof, having mold in your house, having a company ignore you when there's a BIG PROBLEM. Who does this? Who ruins someone's life? The only thing they own? I could have said, “No!” No choice given. How could all of these people not be on the same page? HOW COULD THEY NOT KNOW IT WOULDN'T LAST EVEN 2 YEARS?

Great experience very professional and i have no conplaints

So far it has been great. They set up the onsite meeting and answered questions in person and on the phone. They showed up quickly to install the panels and did a great job. They were quick, efficient and cleaned up well after themselves. Now we are just waiting for the service to be connected, which I think will happen at least a month sooner than I was originally told. The rest is yet to be seen.

I first experienced my bad feeling about Posigen when I found out my panels wasn’t on I ask both parties who is liable about this Light Company said the Solar Company because they have nothing to do with the solar Panels being on are off when I asked they tried blaming the Light Company I let that go now I paid off my whole bill and it still high I cant even get a person to have these panels removed I’m very disappointed with this Solar Company I will NEVER recommend this company to no one