Solar Energy | Las Cruces, New Mexico | 09/21/2023
The definition in regards to Quality Assurance that I have used in my life/work is one knows they have a quality product and/or service when it exceeds customers' expectations. Organ Mountain Solar is such a company, From Donald's initial comprehensive interview-explaining in detail what would be involved from start to completion-the inspections needed,approximate time lines. All staff we interacted with were professional and respectful. They have even helped with completion for forms for NM solar tax rebate. My wife and I are so pleased with our decision to go with Organ Mountain Solar. During this heat wave we have not had to pay a single electric bill, the electric company owes us credits. Great company, solar great for the environment. Highly recommended.
Hofmann-Smith Elena | Las Cruces, New Mexico | 09/18/2023
I wanted to thank Donald Wiklund from Organ Mountain Solar for the excellent installation and service we received. The equipment is top notch, and the array is impeccably installed, the number of panels is appropriate for our use; our electric bills are about ZERO. They did a drone evaluation of our roof and sun exposure and designed a beautiful very flat installation that you cannot even see from the front of the house. Organ Mountain Solar applied for our state of NM rebate for us…we just had to e-sign the application. They have provided the tax form and info for federal rebate too. We consulted and got bids from 3 different solar companies. The others tried to sell us inferior brands and tried to convince us theirs were better but when we did the research we were convinced that Organ Mountain Solar was the best! We had several personal friends that had used them and were very happy with them so we chose this local business. If you are looking to install solar, I cannot recommend them enough! They are impeccable! Sincerely, Elena Hofmann-Smith Westridge Drive Las Cruces
Dan Farrugia | Alamogordo, New Mexico | 09/08/2023
Great Company to deal with
NmSolar.....UPDATE My system has been down since August 4th.....since i posted my first message i talked to Solaredge...they told me my Inverter was bad.... sent me another new one .. Organ Mountain is FANTASTIC .. they installed a new one .. took them 27 minutes to swap it out .. Anyone that needs work on SolarEdge products.. call them should you have a issue there Great .. and all nice employees .. should u need them .. i talked with the Manager there and told him i was going to post the Wonderful service i received . He asked me to tell all that do call to mention that i recommended ...(Dan Alamogordo on Hawaii ave) so he could see that this site is indeed a good place to Advertise on .. Thanks all for you comments . Dan
Don S. | Las Cruces, New Mexico | 08/19/2023
Excellent choice for solar installation!
There are several phases to a residential solar installation -- site survey, panel layout plan, panel installation, electrical hookup, city inspection, electric company inspection and activation (I probably missed a few) -- and at every stage Matt at Organ Mountain Solar kept us up to speed and informed. The site survey guy, the project planner, the installation crew, and the electricians were all friendly, informative, and very professional. The panels they installed are REC, which show up at the top of the heap for efficiency and longevity. The city inspection went flawlessly, and the electrician from El Paso Electric who did the final meter hookup was very complimentary about Organ Mountain's work. This morning I was able to go to our site page online and see that all 14 panels are producing 950+ Wh, our total solar electric production is 13.2 KWh, and our usage is 9.9 KWh, and we're exporting 7.3 KWh. Everything about the project with Organ Mountain Solar & Electric has been first-class. A note for those shopping for solar installation: I read a lot of really bad customer comments about some other installers working the Las Cruces area. The El Paso Electric electrician who did our final activation mentioned that with some installers he's seen the required electrical line diagrams had been scrawled on notebook paper with grease pencil -- very unprofessional. Remember you will have these panels for a decade or more, so choose your installer wisely!
Stephano | Las Cruces, New Mexico | 03/09/2023
Organ Mountain Solar is Great
Organ Mt Solar has completed installation and it will be a few weeks before final inspection by El Paso Electric and local utility. Organ Mountain Solar has been wonderful from start to finish; their project time frame was accurate. Most importantly their staff are simply nice people who take pride in their work. I like the fact that they are established and local, that they talk about pride in their work, they respond quickly to questions, and being 'dog friendly' during installation is a bonus. We have nothing but good things to say about them!
SolarBadger | Las Cruces, New Mexico | 07/27/2022
Setting a High Standard
OMSC has done an excellent job from first contact to system turn on. They were very helpful without being pushy during system design and negotiation, even making a deal for my system. The installation was quick, professional and ahead of schedule. They have been super helpful and communicative. throughout the process. When I priced systems they cost a bit more than the competitors and its been worth every cent.
Frank Mestas | Las Cruces, New Mexico | 07/01/2022
Well worth the wait!!! Amazing staff all round
Great team to work with, clean install no corners cut. They listen to how you want a particular setup and they make it work. I cannot recall all of the names of the workers that I dealt with, but I can truly say with confidence that they are true professionals. Donald, my lead sales agent made sure that things were taken care of and done right.
Ray | Silver City, New Mexico | 03/02/2022
Honest, Trust worthy
The entire experience (even warranty) was pleasurable. Troy was honest about tax credits (state and federal), time frame, cost, timing of payments due, and warranty. Troy clearly explained the different ways PNM deals with excess solar (I choose not to sell it back to them). Even the co-owners gave me their cell phone numbers to resolve any problems or questions I had. They got me the New Mexico tax credit certificate, after the job was done, that is required to claim the state solar tax credit. A microinverter went out and they drove the 100+ miles to replace it, once they had part, at no cost to me.
Spring A. | Las Cruces, New Mexico | 09/01/2021
Great experience from start to finish!
My neighbor had a sales shark talk her into a solar upgrade and offer her a discount if her friends signed up. I accepted the meeting and was horrified at the high pressure sales pitch. I looked on Nextdoor to see who my neighbors loved for their solar and the number one company recommended was Organ Mountain. From the first phone call to Vivian I was hooked. She treated me like a first cousin on her moms side! Same day I got a call from Donny and we set up a video meeting ( pandemic ). No high pressure! No sign here today or else! Explained everything and never treated me like I was stupid. He was patient, kind and very knowledgeable. He had an answer to each of my questions and when I said I needed to get a few more quotes, total respect. I did my research and it all lead back to Organ Mountain as the best option for local and direct quality and follow up. They recommended a bank but I could chose my own. Their bank turned out to be great too. They assisted and held my hand every step of the way. I had to slow them down on instillation because of a refi and again NO PRESSURE. When I was ready they were ready. They were realistic on timelines and my instillation is complete. I am rolling backwards! Ben was great with handling all my tax prep for me and very competent in accuracy and detail. The instillation team was awesome! My cameras caught them as they watched my turtles play. It was cute, ya had to see it. Donny was very responsive and even rushed over to inspect my system after our first bad storm. Donny followed me every step of the way and never left me feeling passed off. Then you get the full educational from Donny post instillation. As for my neighbor…she is still waiting for that upgrade after she paid long ago. Thank you OMSE.
JAKE WEISENBERGER | Las Cruces, New Mexico | 06/13/2021
Organ Mountain Solar
Organ Mountain Solar was absolutely great to work with. The crew who installed the solar system finished everything in one day and worked like a well-oiled machine. Donald was particularly knowledgeable, helpful, and incredibly professional as well as everyone at the office. We appreciate the ease in the process and strongly recommend Organ Mountain Solar to anyone interested in installing solar.