Organ Mountain Solar & Electric

From the start of planning to the cleanup, they did a thorough and efficient job installing 36 solar panels on a 4500 sq ft house. Both Matt and Donald explained the job, process, and solar activation to us clearly. We interviewed several companies before choosing Organ Mountain, as they were the most knowledgeable. The upfront price was quite high, but after applying state and federal tax credits, we saved a substantial amount of money.

Corey Asbill, Alex Cardone and Matthew Chandler are fantastic! Back story: I was devastated because once the other solar company received their money May 2023, their service was horrible and nonexistent. After trying to contact my original solar company for months getting the run around, then no responses, I called tried again to contact other solar company January 15, 2024, in the morning, someone answered the phone to tell me, “good luck with your solar being installed we are without jobs all employees been released.” I panicked thinking I’ve been scammed and now I’m stuck paying for a solar system not fully installed and not working. Initially January 15, 2024, in the afternoon, I walked into Organ Mountain Solar & Electric lost, upset and confused because after dealing with another solar company since May 2023 making credit card payments for a solar system not hooked up with little to no progress. I was embarrassed but explained my situation that this other solar company basically set me up with a huge credit card bill but did not finish the job. The owners’ Corey Asbill, Alex Cardone and technician Matthew Chandler listened to my situation, which lower my stress and said they would be out the next day to see if they can finish the installation process for me. Coming in the beginning to midpoint of someone else’s job is difficult, but Matthew did and explained the whole process, which eased my mind of the mess I got myself into with the other company. I was scammed out of money and mad at myself for being taken advantage of. Matthew and team worked with the city permit office to do a reinspection to have my system pass inspection. The electric company came out to do their inspection it failed because the other company didn’t submit all the documentation correctly, but Organ Mountain fixed the documentation, and the electric company reinspected and installed the meter. I spoke with electric company technician who asked me who I initially used to install my solar he already knew the company before I told him because he said they always do horrible work and fail their inspections. He said Organ Mountain does excellent work when he inspects their work always right and professional. I said, “funny you mention Organ Mountain Solar that is who has helped me with getting my system up to code for you to reinspect”. They have been so knowledgeable and professional. He said he could tell that when he came back to reinspect it was Organ Mountain work. Matthew walked me through the whole solar system and established my account with the Enphase, showed me the app. Organ Mountain also provided me with their tax person so I can submit my federal/state tax rebates next year. Matthew sent me a text: Congratulations you are producing electricity on April 12, 2024. Thank you, Organ Mountain Solar & Electric, especially Matthew who went above and beyond to provide excellent advice, service and taking the time to work with me when my trust in businesses was severely damage. So many things to say about their service to the customers they serve. I have told many of my friends, co-workers, and family if they are considering a solar system or electrical work, give Organ Mountain Solar & Electric an opportunity to provide the information you need! I highly recommend Organ Mountain Solar & Electric with continuous stars. Best company in my book……customer for life.

The sales staff, installation crew, electricians, technical support team, and owners made this installation a great success.

I hired Organ Mountain Solar & Electric to expand an existing system of 4 panels previously installed by Positive Energy in 2014. Since I had experienced no problem with the photovoltaic panels in the years since 2014, & Organ Mtn. was designated to continue my original 25 yr warranty by Positive Energy when they moved to Albuquerque, I chose this company due to reputation for integrity & competence. Organ Mtn. updated inverters on my older panels, updated electrical requirements, & installed another 12 panels, combining both systems effectively. Their staff was exceptionally reliable to contact for any questions; explained & graphed where panels would be installed & exactly what to expect from them; explained each step of installation clearly; & processed all paperwork for El Paso Electric approval, inspections, & state tax credits in a timely manner. Due to being in demand, they were backed up for quite a while, but were worth the wait, & once able to start, finished my project quickly. Since panels were operational effective June 1, my electric bill has only balanced out to credits, & I am confident my new 25 yr warranties will be honored. I recommend this company to anyone considering investing in a photovoltaic system.

The definition in regards to Quality Assurance that I have used in my life/work is one knows they have a quality product and/or service when it exceeds customers' expectations. Organ Mountain Solar is such a company, From Donald's initial comprehensive interview-explaining in detail what would be involved from start to completion-the inspections needed,approximate time lines. All staff we interacted with were professional and respectful. They have even helped with completion for forms for NM solar tax rebate. My wife and I are so pleased with our decision to go with Organ Mountain Solar. During this heat wave we have not had to pay a single electric bill, the electric company owes us credits. Great company, solar great for the environment. Highly recommended.

I wanted to thank Donald Wiklund from Organ Mountain Solar for the excellent installation and service we received. The equipment is top notch, and the array is impeccably installed, the number of panels is appropriate for our use; our electric bills are about ZERO. They did a drone evaluation of our roof and sun exposure and designed a beautiful very flat installation that you cannot even see from the front of the house. Organ Mountain Solar applied for our state of NM rebate for us…we just had to e-sign the application. They have provided the tax form and info for federal rebate too. We consulted and got bids from 3 different solar companies. The others tried to sell us inferior brands and tried to convince us theirs were better but when we did the research we were convinced that Organ Mountain Solar was the best! We had several personal friends that had used them and were very happy with them so we chose this local business. If you are looking to install solar, I cannot recommend them enough! They are impeccable! Sincerely, Elena Hofmann-Smith Westridge Drive Las Cruces

NmSolar.....UPDATE My system has been down since August 4th.....since i posted my first message i talked to Solaredge...they told me my Inverter was bad.... sent me another new one .. Organ Mountain is FANTASTIC .. they installed a new one .. took them 27 minutes to swap it out .. Anyone that needs work on SolarEdge products.. call them should you have a issue there Great .. and all nice employees .. should u need them .. i talked with the Manager there and told him i was going to post the Wonderful service i received . He asked me to tell all that do call to mention that i recommended ...(Dan Alamogordo on Hawaii ave) so he could see that this site is indeed a good place to Advertise on .. Thanks all for you comments . Dan

There are several phases to a residential solar installation -- site survey, panel layout plan, panel installation, electrical hookup, city inspection, electric company inspection and activation (I probably missed a few) -- and at every stage Matt at Organ Mountain Solar kept us up to speed and informed. The site survey guy, the project planner, the installation crew, and the electricians were all friendly, informative, and very professional. The panels they installed are REC, which show up at the top of the heap for efficiency and longevity. The city inspection went flawlessly, and the electrician from El Paso Electric who did the final meter hookup was very complimentary about Organ Mountain's work. This morning I was able to go to our site page online and see that all 14 panels are producing 950+ Wh, our total solar electric production is 13.2 KWh, and our usage is 9.9 KWh, and we're exporting 7.3 KWh. Everything about the project with Organ Mountain Solar & Electric has been first-class. A note for those shopping for solar installation: I read a lot of really bad customer comments about some other installers working the Las Cruces area. The El Paso Electric electrician who did our final activation mentioned that with some installers he's seen the required electrical line diagrams had been scrawled on notebook paper with grease pencil -- very unprofessional. Remember you will have these panels for a decade or more, so choose your installer wisely!

Organ Mt Solar has completed installation and it will be a few weeks before final inspection by El Paso Electric and local utility. Organ Mountain Solar has been wonderful from start to finish; their project time frame was accurate. Most importantly their staff are simply nice people who take pride in their work. I like the fact that they are established and local, that they talk about pride in their work, they respond quickly to questions, and being 'dog friendly' during installation is a bonus. We have nothing but good things to say about them!

OMSC has done an excellent job from first contact to system turn on. They were very helpful without being pushy during system design and negotiation, even making a deal for my system. The installation was quick, professional and ahead of schedule. They have been super helpful and communicative. throughout the process. When I priced systems they cost a bit more than the competitors and its been worth every cent.

Great team to work with, clean install no corners cut. They listen to how you want a particular setup and they make it work. I cannot recall all of the names of the workers that I dealt with, but I can truly say with confidence that they are true professionals. Donald, my lead sales agent made sure that things were taken care of and done right.

The entire experience (even warranty) was pleasurable. Troy was honest about tax credits (state and federal), time frame, cost, timing of payments due, and warranty. Troy clearly explained the different ways PNM deals with excess solar (I choose not to sell it back to them). Even the co-owners gave me their cell phone numbers to resolve any problems or questions I had. They got me the New Mexico tax credit certificate, after the job was done, that is required to claim the state solar tax credit. A microinverter went out and they drove the 100+ miles to replace it, once they had part, at no cost to me.

My neighbor had a sales shark talk her into a solar upgrade and offer her a discount if her friends signed up. I accepted the meeting and was horrified at the high pressure sales pitch. I looked on Nextdoor to see who my neighbors loved for their solar and the number one company recommended was Organ Mountain. From the first phone call to Vivian I was hooked. She treated me like a first cousin on her moms side! Same day I got a call from Donny and we set up a video meeting ( pandemic ). No high pressure! No sign here today or else! Explained everything and never treated me like I was stupid. He was patient, kind and very knowledgeable. He had an answer to each of my questions and when I said I needed to get a few more quotes, total respect. I did my research and it all lead back to Organ Mountain as the best option for local and direct quality and follow up. They recommended a bank but I could chose my own. Their bank turned out to be great too. They assisted and held my hand every step of the way. I had to slow them down on instillation because of a refi and again NO PRESSURE. When I was ready they were ready. They were realistic on timelines and my instillation is complete. I am rolling backwards! Ben was great with handling all my tax prep for me and very competent in accuracy and detail. The instillation team was awesome! My cameras caught them as they watched my turtles play. It was cute, ya had to see it. Donny was very responsive and even rushed over to inspect my system after our first bad storm. Donny followed me every step of the way and never left me feeling passed off. Then you get the full educational from Donny post instillation. As for my neighbor…she is still waiting for that upgrade after she paid long ago. Thank you OMSE.

Organ Mountain Solar was absolutely great to work with. The crew who installed the solar system finished everything in one day and worked like a well-oiled machine. Donald was particularly knowledgeable, helpful, and incredibly professional as well as everyone at the office. We appreciate the ease in the process and strongly recommend Organ Mountain Solar to anyone interested in installing solar.

Organ Mountain Solar is by far one of the best company to work with. Cory has always answered all my questions big or small in a timely manner as well. As for the installation crew they were quick, clean and efficient. Organ Mountain also has very friendly employees and keep you up to date on every step of the process. Hands down best company to work with. They also come when they say and are on time

OMS was referred to us by a friend, and we have nothing but stellar reviews from initial contact to planning to installation, everything was done professionally and promptly. Customer service is second to none, it's great to experience it. Would recommend to anyone considering solar. Most of our 18 panels are on a peaked roof with concrete Spanish tile shingles, and the way they anchored the panels was quite ingenious.

After doing some shopping around for the best company to go with for solar panels, it was clear that I needed to choose Organ Mountain Solar Company. They offer the best for everything for the money you spend. For the best quality product, and professionalism, always friendly customer service, and excellency in everything. And, they are always ready to help you if you ever need anything or have any questions. They explain everything to you from the beginning, and you can trust them. They make you feel like family, and no holes in your roof like some do. I can see why they won the 2021 award. Thank you Organ Mountain Solar. Keep doing your great work.

Superb service from sales consultants to engineering to actual installation. Seamless and efficient. Friendly, knowledgeable and professional. Very pleased with process and these estimable experts!

I installed solar on my house in 2015. When I sold that house this year, the company who I used was no longer in the area. Some of the employees from that firm started Organ Mountain Solar & Electric to fill the void of LOCAL expertise. That is every reason why I chose them for my current home and solar project. They truly are a dream team! When the owners are up on your roof installing panels, you know you are getting a company that walks the talk. I am over the moon happy with the entire process. Knowing they are just a call/text away in case of any problems, is a huge relief. This is a significant financial investment and they definitely back up their work. I am already referring potential clients to them! Between the expertise and the use of credible, proven products, they are the complete package.

This review relates to the third system I or may family have had installed and serviced by Organ Mtn. All three have worked exactly as was promised in the sales phase. However, what stands out about OMSE is their service after the sale. One of my systems that was installed by another company, of whom many are now with OMSE. The company that was the underwriter, SunPower, restructured and closed their local office. That system had a malfunction and I haggled with SunPower for over six months trying to get them to fix the problem. I finally called OMSE and within a week my system was fixed. In addition, the after-installation service with OMSE is exemplary. From helping fill in the forms for the state tax credits to making sure the monitoring of the system is functioning to ensuring the system is performing up to its designed capacity, OMSE is exactly how any business ought to function. Excellent people from sales to engineering to installation.

We researched installers and solar panels on the internet and asked for quotes from five. Organ Mountain Solar & Electric was neither the cheapest nor the most expensive. They were flexible and provided several quotes with different high quality panel vendors and panel configurations. There was no sales pressure and they answered all of our questions. They got excellent reviews including a word-of-mouth recommendation from our neighbor. They have a well defined and documented process and did all the communicating with the county inspectors and El Paso Electric. They were able to schedule our installation a month after the contract signing and it happened exactly on schedule on the two hottest days of summer. Their work was neat and they cleaned up and removed all of the packaging. They warned that the county inspectors were behind (partly due to COVID-19) and apologized. But after several weeks a county inspector passed our system, El Paso Electric replaced our meter with a two-way meter (to enable net metering), and our system came online. It is performing better than the estimates and we could not be happier. Organ Mountain Solar & Electric provided us copies of and guidance on state and federal income tax credit forms. Corey, Aaron, Alex, Troy, Scott and the whole team are friendly, experienced, local professionals. We recommend them for your southern New Mexico solar project.

What can i say, these guys are professional, friendly, and great. This is my second solar system install and my first using Organ Mountain Solar and Electric. From my first meeting with their senior sales advisor, Donald Wiklund to the last consult with their project manager, Scott Burns, they made the process of installing a new solar system on my new home very easy. They were extremely knowledgeable about the design, installation, testing, and follow-up. They also walked me through the necessary steps to self monitor the system and rebate redemption. Overall, I am very happy with the service they provided.

Organ Mountain Solar and Electric installed a solar system on our home in November 2019. As a retired engineer, and after taking an NMSU workshop on residential solar energy, I was impressed by the professionalism of their team and their obvious expertise and experience. Donald Wiklund, our sales advisor, and Scott Burns, our project manager, and the whole installation team (led by Alex) were first rate. Communicated well and showed up on time, and took care of all the dealings with the city (inspections) and EPE (new meter). I only got one other quote before deciding on OMSE, mainly because I was impressed by their knowledge and professionalism. The other quote was more money for a less capable system. Since switching on the solar, all my electric bills (up through early June) have been negative! EPE paid me off with a check in April, and I'm building up credit again. I imagine I'll use more electricity than the solar generates when I run the AC full time in July, but I think any bills will be small. I highly recommend these guys to anyone considering getting a solar system.

I chose Organ Mountain Solar & Electric for my Solar Needs through word of mouth as a home grown, dependable, and honest business. I highly recommend working with Donald Wiklund for your purchasing needs as he always responds to questions and or any issues with the system.

Great price. No run around

From the start of the project to the end you could not expect more from a company. Everyone goes out of their way to answer your questions and explain the project from beginning to end. Materials used are of the highest quality in the industry. You can not go wrong with a Organ Mountain Solar. Troy, Corey, Mark, Scott and team will go out of their way to assure you are satisfied.

I first looked at another company. The salesman talked fast and told me everything I wanted to hear. He made me nervous to the point that I spoke with Organ Mountain Solar and Electric. They were knowledgeable and capable. They went above and beyond what was expected. They quickly responded to questions and problems that arose. Without a doubt, they went above and beyond what was required to complete the job.

I wanted to upgrade my newly purchased older home to solar. The good news is that Organ Mountain Solar and Electric told me what they could do, would do AND lived up to their promises. They walked me through all processes every step of the way. Their installation was done sooner than initially promised and their paperwork for everything is thorough and complete. They were easy to communicate with and prompt to reply to all calls, texts and emails. I'm so glad to have met the friendly and informative employees at Organ Mountain Solar and Electric and recommend the company highly. The hardware they installed is top quality with a long-term warranty, too. They are local. They are loyal. And they are where they will be when they said they would be there. One of the reasons I wanted to post a review is the company I initially contracted with, Solcius, was incommunicado after the signature on the contract was dry, and NOTHING happened well past the deadlines they had established. I had to fire them and, interestingly, both salesmen called several months later to say they were with a different company, just in case I wanted to sign with a “better” company. So glad I had already signed on with Organ Mountain by then. Even with those delays, they had my panels installed, approved and online before the December 31 deadline for the 30 percent Federal Tax Credit.

When I make a purchase I want to ensure that I am getting the best possible product, experience, while still paying a great price. This was my precise experience with Organ Mountain Solar and Electric. Our salesperson was Donald Wiklund and his attention to our needs was timely and professional. During our planning stages, we sat down at my house to go over the cost, payment options, and all the important details. I asked if I could have a copy of everything we spoke about including their excel sheet to put my own numbers in later. Without hesitation, Donald offered it up. This demonstrated to me that they want their customers to be informed and not take advantage of our lack of knowledge. The install was done professionally and within a few hours (still blows my mind). We are now all set up with the phone application that allows us to view all of the solar power we are producing and a lot more important information. The quality of the panels they use are top-notch and have a 25-year warranty. Solar is an investment and we wouldn't want to be invested with any other company. Please do yourself a favor and don't go with anyone else for solar. Stay local and stick with Organ Mountain Solar and Electric!

The team at Organ Mountain solar are top notch. They answered all our questions and worked quickly and efficiently. It was a windy day when they did the installation and I was a little worried for them installing on such a windy day. But the installation team that came out had no problems and had everything installed that day. It was all very professional. Someone even came out a few days later to go over the meter and how to read it. I can't recommend Organ Mountain solar high enough.

The most professional and efficient crew I have worked with in my 40 years of working in and around construction. Proud to have their product on my property. Great company and so very professional.

We really enjoyed working with the Organ Mountain Solar & Electric team. They helped answer all of our questions and guided us through the entire process.

A company builds its reputation on knowledge, service, integrity, and reliability. We purchased a house in Las Cruces that already had solar installed. Over time, our power bill began to rise, so we decided to expand the system. Since we had no direct experience with the original system installation company, we researched all area solar companies and determined that Organ Mountains Solar & Electric has the most qualified and extensively trained personnel of any company in the Las Cruces/El Paso area. When Organ Mountain Solar’s Scott Burns arrived to assess our system and expansion needs, he quickly determined that the system didn’t need expansion at all, that it was severely underperforming due to failure of key components that simply needed repair. Scott and technician/installer Mark Eshelman guided us through each step, fully explaining necessary repairs and replacement of components, working directly with the supplier to secure warranty coverage for the failed parts and thus keep our costs low. The knowledge and expertise of Organ Mountains Solar personnel is unsurpassed and supported by a foundation of professional integrity, friendliness, and reliability. Organ Mountains Solar is hands down the region’s best. With Organ Mountains Solar, you know you’re going to get the best service at a price you’d pay for far less with another company.

My wife and I live in Las Cruces NM and have installed solar on three houses. Two houses have solar installed by Organ Mountain Solar, and a third house with a different organization. What we have learned through these installations is that: Solar is not a commodity, and you can’t compare companies on price alone. Nor do solar panels from two different companies perform the same, nor is their durability or warranty the same. There are as many details with solar as there are in building or remodeling a house and selecting the right contractor to produce the results you desire. Organ Mountain Solar has exceeded our expectations with both solar installations with their focus on customer satisfaction and attention to detail in the design, installation, and post installation support. In our most recent installation we had an uncooperative HOA that required us to work through design changes over the course of months, and Organ Mountain stayed with the process while patiently working with the HOA. The icing on the cake was when the local utility came to connect the solar system to the public grid and commented “Organ Mountain is the best – we never have any issues with their installations, and in comparison we often have to inspect installations from other companies 4,5, and even 6 times before connecting the systems to the grid.” It’s impressive to us that not only do we see a difference, but the experts do as well. We love Organ Mountain Solar and are pleased to recommend them to our friends and fellow New Mexicans.

After months of research, Organ Mountain Solar is by far the best solar company in New Mexico. No other can compare to their customer service, outstanding product and workmanship. I highly recommend to anyone looking to install solar panels to contact them. Great product, great experience.

This project was done swiftly by very talented installers that readily answered questions and described the process to us. Their was no indication of confusion among the crew and the job was somewhat complex as it involved two buildings.

We had researched Solar Panels extensively and with Don's expertise and a great product we ended up with a system exactly as we had envisioned. It has a great guarantee the price was competitive and the after market service is terrific. We highly recommend this company.

Corey and Dave did a great job of educating me throughout the process. I compared many different panels, but felt like SunPower was the highest quality out there.