Frank Mestas | Las Cruces, New Mexico | 07/01/2022
Well worth the wait!!! Amazing staff all round
Great team to work with, clean install no corners cut. They listen to how you want a particular setup and they make it work. I cannot recall all of the names of the workers that I dealt with, but I can truly say with confidence that they are true professionals. Donald, my lead sales agent made sure that things were taken care of and done right.
Ray | Silver City, New Mexico | 03/02/2022
Honest, Trust worthy
The entire experience (even warranty) was pleasurable. Troy was honest about tax credits (state and federal), time frame, cost, timing of payments due, and warranty. Troy clearly explained the different ways PNM deals with excess solar (I choose not to sell it back to them). Even the co-owners gave me their cell phone numbers to resolve any problems or questions I had. They got me the New Mexico tax credit certificate, after the job was done, that is required to claim the state solar tax credit. A microinverter went out and they drove the 100+ miles to replace it, once they had part, at no cost to me.
Spring A. | Las Cruces, New Mexico | 09/01/2021
Great experience from start to finish!
My neighbor had a sales shark talk her into a solar upgrade and offer her a discount if her friends signed up. I accepted the meeting and was horrified at the high pressure sales pitch. I looked on Nextdoor to see who my neighbors loved for their solar and the number one company recommended was Organ Mountain. From the first phone call to Vivian I was hooked. She treated me like a first cousin on her moms side! Same day I got a call from Donny and we set up a video meeting ( pandemic ). No high pressure! No sign here today or else! Explained everything and never treated me like I was stupid. He was patient, kind and very knowledgeable. He had an answer to each of my questions and when I said I needed to get a few more quotes, total respect. I did my research and it all lead back to Organ Mountain as the best option for local and direct quality and follow up. They recommended a bank but I could chose my own. Their bank turned out to be great too. They assisted and held my hand every step of the way. I had to slow them down on instillation because of a refi and again NO PRESSURE. When I was ready they were ready. They were realistic on timelines and my instillation is complete. I am rolling backwards! Ben was great with handling all my tax prep for me and very competent in accuracy and detail. The instillation team was awesome! My cameras caught them as they watched my turtles play. It was cute, ya had to see it. Donny was very responsive and even rushed over to inspect my system after our first bad storm. Donny followed me every step of the way and never left me feeling passed off. Then you get the full educational from Donny post instillation. As for my neighbor…she is still waiting for that upgrade after she paid long ago. Thank you OMSE.
JAKE WEISENBERGER | Las Cruces, New Mexico | 06/13/2021
Organ Mountain Solar
Organ Mountain Solar was absolutely great to work with. The crew who installed the solar system finished everything in one day and worked like a well-oiled machine. Donald was particularly knowledgeable, helpful, and incredibly professional as well as everyone at the office. We appreciate the ease in the process and strongly recommend Organ Mountain Solar to anyone interested in installing solar.
The Gaines | Las Cruces, New Mexico | 06/01/2021
Organ Mountain Solar is by far one of the best company to work with. Cory has always answered all my questions big or small in a timely manner as well. As for the installation crew they were quick, clean and efficient. Organ Mountain also has very friendly employees and keep you up to date on every step of the process. Hands down best company to work with. They also come when they say and are on time
Jim Hogue | Las Cruces, New Mexico | 05/31/2021
A Job Well Done
OMS was referred to us by a friend, and we have nothing but stellar reviews from initial contact to planning to installation, everything was done professionally and promptly. Customer service is second to none, it's great to experience it. Would recommend to anyone considering solar. Most of our 18 panels are on a peaked roof with concrete Spanish tile shingles, and the way they anchored the panels was quite ingenious.
Lana | Las Cruces, New Mexico | 05/05/2021
Top-Notch Right-On Solar Company
After doing some shopping around for the best company to go with for solar panels, it was clear that I needed to choose Organ Mountain Solar Company. They offer the best for everything for the money you spend. For the best quality product, and professionalism, always friendly customer service, and excellency in everything. And, they are always ready to help you if you ever need anything or have any questions. They explain everything to you from the beginning, and you can trust them. They make you feel like family, and no holes in your roof like some do. I can see why they won the 2021 award. Thank you Organ Mountain Solar. Keep doing your great work.
Mr. Lawrence Telea/Mrs. Elizabet | Truth or Consequences, New Mexico | 03/30/2021
Organ Mountain Solar and Electric
Superb service from sales consultants to engineering to actual installation. Seamless and efficient. Friendly, knowledgeable and professional. Very pleased with process and these estimable experts!
Bev | Las Cruces, New Mexico | 12/21/2020
A Solar Dream Team!
I installed solar on my house in 2015. When I sold that house this year, the company who I used was no longer in the area. Some of the employees from that firm started Organ Mountain Solar & Electric to fill the void of LOCAL expertise. That is every reason why I chose them for my current home and solar project. They truly are a dream team! When the owners are up on your roof installing panels, you know you are getting a company that walks the talk. I am over the moon happy with the entire process. Knowing they are just a call/text away in case of any problems, is a huge relief. This is a significant financial investment and they definitely back up their work. I am already referring potential clients to them! Between the expertise and the use of credible, proven products, they are the complete package.
Joe S | Las Cruces, New Mexico | 11/27/2020
Professional and thorough solar company
This review relates to the third system I or may family have had installed and serviced by Organ Mtn. All three have worked exactly as was promised in the sales phase. However, what stands out about OMSE is their service after the sale. One of my systems that was installed by another company, of whom many are now with OMSE. The company that was the underwriter, SunPower, restructured and closed their local office. That system had a malfunction and I haggled with SunPower for over six months trying to get them to fix the problem. I finally called OMSE and within a week my system was fixed. In addition, the after-installation service with OMSE is exemplary. From helping fill in the forms for the state tax credits to making sure the monitoring of the system is functioning to ensuring the system is performing up to its designed capacity, OMSE is exactly how any business ought to function. Excellent people from sales to engineering to installation.