NM Solar Group (Out of Business)

Management and installers

Our journey with NM Solar company hit some bumps in the road early on until they brought on a new manager. Al Pohl made a tremendous difference for the company because he was a communicator who listened to concerns and reacted to those concerns. His follow up was timely and productive and he is personable. What a difference a good contentious manager makes!! I also want to give a huge compliment to his installers. The group of 3 led by Kevin (I believe) showed up early in the morning and worked into the very late afternoon until the installation was completed. They were friendly, and very professional. Many kudos to them!! Thanks to all of you!

Our over all experience was very good. We had one small issue getting in contact with someone to re-establish the monitoring of our solar out put with Solar Edge. Once a technician was scheduled, the repair was made and the monitoring system is working again.

Very pleased with NM Solar Group so far

I want to express how happy I am with the patience, demonstration, and explanation of products Mrs. Ofelia Cossio gave me. I have a business and she came at the time when I am the most busiest. Her with the help of her superiors were able to get me a solar system for my home. I'm happy that I got to do business with NM Solar Group, and, am awaiting for the next steps coming to be as easy, smooth as possible bcs I am really looking forward to establishing a long lasting business relationship with this company.

Exceptional Service

From the get go NEW MEXICO SOLAR GROUP representative Agustin Garcia, helped us understand the benefits and process to install our PV solar system. The design, installation and commissioning was fast and efficient, NM Solar took care of everything from design permits and put in service. We are completely satisfied and highly recommend NM Solar Group!

Great company and staff

Highly recommendable!! Pablo and Robert are very informative they explain the solar process and your electric bill in detail to understand everything. Day or night they are there through the whole process making sure everything is going smooth even when we couldn’t be there. Pablo and Robert are very trustworthy, dependable and caring. Every person that came to install or monitor were very polite and explained what they needed to do or they showed you. Thank you for everything!

I wish I could add more Stars! These guys are great!

Everything and everyone in this company has been amazing! Victor, my original salesman was awesome and is still available anytime I've had a question. He was very transparent from the beginning about the time-line and potential hiccups in tbe process, so when we did have an issue with pnm, I was ready. My system is on and running great and I know that NM Solar is available if I need anything else! Thanks NM Solar Group!

Outstanding Service

We've had our solar panels for a couple of years now. From the moment the sales reps rang our doorbell to now, service has been outstanding. Even now, 2 years later, if we have questions we call and ask and the service has not changed. We are planning on adding additional panels in the near future with NM Solar Group. Highly recommended.

My mama told me, you'd better shop around.

So that's what we did. The process began when the NM Solar Group salesman Jesus Alvarez visited for the first time, over 1 yr before the sale while we monitored our electrical usage of our new home. He returned often checking on us and was very personable and professional, low pressure, never rushing us. Meanwhile we interviewed at least 3 other companies doing business in this area. NM Solar offered the best all around package of product/service/warrantee.

Excellent service and value.

We shopped around for a solar electric system and eventually chose NM Solar group. They were not the cheapest vendor, but we felt they offered the best product, warranty, and overall value. We have been extremely pleased. The sales and installation staff were professional and knowledgeable. The system was installed on time and has been working very well. Our bills have been at the monthly minimum for El Paso Electric the last several months, and we have been recommending them to anyone interested in solar. An overall good investment.

Good customer service and better price

I recommend nm solar group. Lorenzo lujan got me out of a bad contract with meraki. I got more solar for a cheaper price. NM solar even paid the cancellation fee with meraki. good customer service.

Group was great work with and the entire company was very suppor

I chose NM solar through word of mouth. Everyone I spoke to that went through NM solar had nothing bad to say about the company.

Totally Happy

My wife and I are totally happy with the solar installation project done by NM Solar Group. Mark in sales, Jessica the project manager and every other person we encountered were polite, competent, reliable regarding appointments and pleasant to deal with. They installed the most up-to-date equipment available. They handled all of the various inspectors professionally so that things moved forward quickly. Like I stated, we are very pleased.

My Solar Installation

I made the decision to go solar after much research and my electric costs going up $150 per month from when I first moved here 18 months ago. When Ryan from NM Solar Group called me for an appointment, I was ready, I had done my research and was prepared to be shrewd due to my research in my negotiations with Ryan. As it turned out, Ryan's presentation convinced me in 1 hour to go solar, everything he told me coupled with a great price for an installed system and an extremely accurate installation schedule made going solar one of the easiest home improvement project I have ever been involved with, a testament to the professionalism and skill of NM Solar Group. Everything Ryan told me from installation, PNM requirements and both electrical and PNM inspections were done exactly as was stated in my contract. Perfect timing allowed me to start saving immediately after the final inspection resulting in a electric bill after one month of use of $8 of PNM fees only and a $0.00 electric bill, the system produced ALL my electricity from the moment it went active! In addition to Ryan, Sonia Rigel, the project manager and Russel and his crew were outstanding during this whole project.

A delighted customer

We installed solar panels in December 2017. From the salesman Alfred Pohl to the installers, to Bryan Beck, the professionalism, workmanship and personal care exceeded our expectations. We are thrilled, we got a tax break, our bill went from over $200 to $7.75 and we are doing our part to save our mother earth. What could be better than that. If you are thinking of installing solar, comtact New Mexico Solar. We got bids from several companies and NM Solar is the very best.

Outstanding and flexible

I had NM Solar install a system different than what they had been installing. I also only had them install half of the system at a time so I could better afford it. They did a great job installing both phases of my system. It has been working great. This is a great company to work with.

Fantastic Experience - Great Company

We had been considering adding solar for several months but were less than impressed with the big companies showing up at our door pushing the "Free" solar installations. After talking with a couple of the local vendors we decided on NMSG and it has proven to be a great choice. Throughout the entire process the NMSG team has been great. Ryan and Mason did a great job of explaining the process and taking care of all the paperwork with both PNM and our HOA. They installation crew was fantastic! They were on time both days and had a plan to get things done. They were also very flexible in routing the conduit and box placements to make for a smooth, clean installation. Our system has been up and running for a couple of months now and has been running great. NMSG has continued to answer our random questions and I have no doubt if we ever do have any issues they will be there to support us. NM Solar Group is a small (but growing) local business and we highly recommend them to anyone considering a solar system.

Excellent Solar Company

Ryan was great to work with. He kept us informed throughout the installation process from start to finish. Kept us up to date with every detail of the project. Very honest and up front and will answer all you questions. I highly recommend NM Solar Group.

Overall Great Experience

We were drawn to NM Solar group because they are a local company in a sea of large national companies flooding Albuquerque in the recent solar boom. We were rewarded greatly! Ryan, the owner was extremely knowledgeable about the industry and great to work with. He worked with us personally, and was always a text message away when we had questions. NM Solar installed a 5.1kw system at a very reasonable price. The system installed was affordable and is functioning as spec'd. We had issues with the city and PNM waiting to get the system interconnected, and Ryan tracked down the issue personally, and was able to straighten everything out. Everything promised during the sales pitch was delivered, and we have no complaints. Would definitely recommend NM Solar Group!