Mynt Solar

Stay away, and lawyer up if already involved.

Had a good start, helped with loans and partially installed solar. But they dropped off the face off the earth, not returning any phone calls or emails and dropping all communications. In middle of filing a bond claim, and talking to litigation lawyers.

Very disappointed

Initially the company & process went very smooth, but things changed at the end. The install was never finished and is still not completed. The company will not return my calls or emails, and has refused to finish the job. Stay away from Mynt Solar at all costs and look for a more reputable company.

The sales process with Mynt was very smooth, and started well but has been an absolute disaster after that. They promised to fix some items on the install and will not answer emails or calls. I also was promised a $500 gift card and they mailed it to me but will not activate it. Employees that I’ve reached out to have all been let go so I assume they’re going bankrupt. This company has zero follow up after the sale and will not be around to provide service & follow up. Stay away from Mynt Solar and look elsewhere.

I had high hopes for my solar installation after interacting with a personable sales representative, Stiles, and receiving a promising initial design that effectively utilized the available space on my roof. Unfortunately, the rest of the experience with this company did not live up to the initial impression. Despite choosing this company partly because of their higher cost per kWh, which suggested a premium service, the reality was disappointing. The project was marred by significant delays and inaccuracies. The plan submitted for city approval included lower power IQ8 microinverters instead of the more suitable IQ8M, leading to a suboptimal setup that extended my return on investment timeline by a year. Although they ended up installing IQ8+ microinverters, this was still not the best fit for my system and seemed like a cost-cutting measure at my expense. The installation process itself was lackluster. The panels were misaligned, and the company failed to protect my roof from overspray, showing a lack of attention to detail. Moreover, they did not maintain consistency when wiring L1 and L2 lines to the combiner box, and the production current transformers (CTs) were improperly wired as well. Additionally, when I raised issues about the missing consumption current transformers, I was ignored, forcing me to handle the installation myself. A major priority for me was to get the system up and running quickly. Stiles initially promised a turnaround of just over one month, but the installation dragged on for more than four months, not due to permitting issues or delays from the power company. Furthermore, the system failed its initial inspection because the safety stickers were not applied properly. Overall, while the initial sales and design process was handled well, the execution and follow-up were severely lacking. This company did not deliver the premium service expected, and the overall experience was frustrating and below standard.

Update: So apparently they're now going out of business and didn't have the decency to contact existing customers or even post anything on their website to let them know we're up a creek for warranty service. We were in the middle of trying to get our second failed microinverter in a year replaced and suddenly I just couldn't get anyone to return my calls or answer my emails. I ended up driving to their office and learning from the building manager that they had a meeting a couple weeks ago to tell everyone they were fired and that they're closing up shop. I tried really hard to pick a solar company that wouldn't fold a year or two down the road and bail on their warranty agreement. I chose poorly. Shame on them for not even having the decency to communicate what's going on. Original review (they were really good until they just disappeared): We contracted with Mynt Solar to install an 8 kW rooftop solar system and had a great experience with them start to finish. Their sales team was very informative and professional. They have flat pricing, which makes things very straightforward, and they took the time to answer all my questions and make sure we were making the right investment for our needs. I also really appreciated that they were very objective and weren't trying to sway us into using them by badmouthing their competitors - I can't say as much for a few of their competitors... Another thing that pushed us over the edge to use Mynt Solar was their assurance that they could get the system installed relatively quickly to ensure that we could take advantage of the tax credit on this year's filing. They absolutely delivered on that. After we'd signed the contract, we were assigned a project manager who did an excellent job of keeping everything moving along and keeping us apprised of the status. The only significant amount of time spent waiting during the process was always while waiting for the city/power company to come out and do their next step. Mynt made sure to submit all the applications very promptly and to have the installation scheduled such that everything just moved along as quickly as the approvals came through. Only time will tell, but given their business model, I'm also very optimistic that they'll be around for a good long time to provide their advertised warranty service should we ever need it. I can wholeheartedly recommend them if you are looking for solar or roofing services.

Such a great experience

I cannot stress this enough. If you are the type of person who wants to work with a totally open and honest business that believes in the work they are doing, then you should talk to Mynt Solar about any solar or home efficiency work you want done. They are a local company building a reputation on honesty and good work. I was impressed with the reputation they had online, so I decided to get a bid for our solar project from them. Not only did they come in significantly lower than the other well regarded company I looked into, but they also were perfectly happy to do the extra electrical work I wanted, as well as to help me design it. I also wanted to look into attic fans, and that was also something they specialized in. I was impressed with everyone from sales to electricians, to the owner of the company who I met on the second day of installation. When I asked about additional work like insulation, they were completely honest about what work was likely to pay for itself in efficiency and that which would not. When it was discovered that a misunderstanding would result in significantly more work for them, they simply asked for more time and completed everything without ever increasing the cost of the project. During the whole process, they kept a solid line of communication open, provided me with updates and worked extremely hard to schedule the work as quickly as possible despite there being no rush on my part. I noticed that there was an emphasis on not just getting it done according to code, but doing it 'right' so that there wouldn't be any problems in the future. When the work was done, everything was just as promised. The worksite was clean, and everything was put back in place. I honestly cannot remember the last time I was this impressed with anyone working on my house. Our next solar or home efficiency project will be going directly to Mynt Solar.

I

It's been okay

Company with follow-through

I did my homework to find a good Solar company to work with and I have no regrets about picking Mynt. We ran into a couple of bumps along the way and they handled things really well overall. I’ll give an example - we have a tall playhouse/shed in our backyard that is PERFECT for 6 solar panels. Mynt was in it for the long game and patiently worked with the city to ensure we had the proper permitting to allow us to have solar panels on a detached structure. It was not easy and resulted in several delays but they didn’t give up when I’m pretty sure many other companies would have. We are very satisfied with the final result and I believe we got a more than fair price.

Solar panel success

My experience with Mynt solar was fantastic. Their team walked me through the whole process and was very honest. The instalation was smooth and well done. I've had the panels up for over a year without any issues.

Pressure free Solar Sales.

When we got a quote from Mynt it was very straightforward and to the point. No pressure into signing. I went and got quotes from other companies and none of them could touch Mynts prices. After we signed with Mynt the process was smooth and fast. I’m very happy with my system.

We considered solar for several years before finally deciding to go ahead with the project. We did our homework and had five different companies bid on the project. We had three bid higher and one bid lower. Several of the companies tried to upsell us (e.g., put in more panels than were necessary to cover our energy use, push installation of batteries). A couple tried to sell us inferior solar panels. Only one company listened to what we wanted and then showed us the specs on the equipment and designed the system to our needs. They walked with us through the whole process from design to permitting and installation of our new meter. We were well taken care of and very happy with our choice. I even made several calls during the design process about adding in a generator and they put in a box with the extra space needed to install the needed breakers. My wife and I are very happy with the system. It's been in place since July of 2022 and has worked flawlessly generating the amount of power that was projected.

Mynt was a great company to work with. We got estimates from 7 different companies, and they were by far the one that we got the most for our money. Everyone that came and worked on our house was very polite and capable. We ran into a snag with the battery/inverter system that we were excited to get when we signed, but it was more of a problem with the company that builds the battery and inverter, so that delayed installation a few months, and ultimately we had to go with a different system, but Mynt was very helpful in answering all of our questions on the other options and lining up conference calls with those manufacturers to answer more questions that they themselves couldn't answer (my husband had a lot of technical questions he wanted answered before we made our decision). The reason I have to give 4 stars instead of 5 is the communication between them and us could have been better. I felt at times it was me always calling trying to find out when people were coming out next to work on the install instead of them giving me a heads up. Hopefully that had gotten better since our install Dec 2022. I would still go with Mynt again if we got solar again

Do not use them

We had 40 panels installed. We notified Chris that we had roof penetration issues. We had no response or repairs. We had to remove all panels, replace wood and install a new roof. Neither Chris in California or the Utah office would respond to their supposed warranty.

Mynt Solar is no-brainer

Mynt Solar made everything easy. The Pricing, Coordination, and Installation was all amazing....and any post-install questions were very quickly answered. We could not be happier!

MYNT Solar - AMAZING Customer Service

MYNT Solar from start to finish and ongoing and continously provided Top notch, above & beyond customer service. Their labor and parts warranty/guarantee is legit. And they get right back to you every time. They really do exactly what they say they'll do......and they TRULY walk the walk!

Great company, installation workmanship, and product

Mynt was very easy to work with. The quote, detailed explanation, and transparency was very easy to work with compared to the different quotes and companies that I pursued. They kept me informed with the process and exactly when my installation and next steps were going to take place. As an engineer myself, the detailed drawings and permitting instilled confidence in the design and workmanship that I was receiving. Easy app to track the functionality and production of the panels. After about three months of production no issues. Would definitely recommend to others.

Every Step A Struggle

Mynt offers some of the best pricing on Solar you can find. Likely owing to the fact that they have no commissions and do no marketing, I literally got 50% more power for a lower cost than other solar companies in the area. The people I interacted with were pleasant and seemed to want to do a good job. Unfortunately all of the positives above contrast sharply with the reality of how bungled their operations are. In order... 1. No show on initial sales call, was contacted later with a "whoops, a system error sent it to our California branch and they didn't call you or us" 2. Given December as the installation target (not actually completed until April) 3. No overall timeline or milestones given. I had to ask for an explanation of status multiple times, sometimes for the same step. 4. Misfiled paperwork, resulting in further delays 5. Owing to the lack of communication, odd occurrences like someone showing up out of the blue with the city and asking to shut off my power to install something. I still don't know if they would have just shut off my power if I hadn't been there. 6. I asked multiple times to understand onboarding to monitoring. Promised information by techs and a service rep which I never received. Left multiple voice messages. Eventually had to go to the main office and meet with the CEO to look into getting information. Eventually (after a reminder) things were finally set up. The CEO acknowledged the issues and stated that I was not alone in my situation. He seemed generally invested in getting to a good conclusion and gave me his cell so I could follow-up if things were not resolved within the next business day. From the conversation it sounded like procedures (like an actual timeline) are now being provided to new customers, with more work to be done. However I can't review based on what the next person may experience. Based on the above I would recommend the following. 1. Wait 6-12 months from this review and see how other recent review are. That should let you know if they have fixed their operational issues. 2. If you can't wait that long, you should go in with the understanding that what you are saving in money you may be paying for with time and uncertainty. 3. Be aware of the risk of post sales support. I currently don't have much confidence I will be getting great service should the need arise. I normally would have selected a different company after the first incident where I was stood up on the phone, but the prices were so much better (and the reviews so positive) I was willing to take the risk. Ultimately it seems like I got a good installation and a good price— at the cost of a lot of frustration and a future uncertainty. I hope Mynt is able to get their operations sorted out. It's a shame that such a great value is tarnished by failing at the basic blocking and tackling of running a business.

Fantastic experience installing rooftop solar

We contracted with Mynt Solar to install an 8 kW rooftop solar system and had a great experience with them start to finish. Their sales team was very informative and professional. They have flat pricing, which makes things very straightforward, and they took the time to answer all my questions and make sure we were making the right investment for our needs. I also really appreciated that they were very objective and weren't trying to sway us into using them by badmouthing their competitors - I can't say as much for a few of their competitors... Another thing that pushed us over the edge to use Mynt Solar was their assurance that they could get the system installed relatively quickly to ensure that we could take advantage of the tax credit on this year's filing. They absolutely delivered on that. After we'd signed the contract, we were assigned a project manager who did an excellent job of keeping everything moving along and keeping us apprised of the status. The only significant amount of time spent waiting during the process was always while waiting for the city/power company to come out and do their next step. Mynt made sure to submit all the applications very promptly and to have the installation scheduled such that everything just moved along as quickly as the approvals came through. Only time will tell, but given their business model, I'm also very optimistic that they'll be around for a good long time to provide their advertised warranty service should we ever need it. I can wholeheartedly recommend them if you are looking for solar or roofing services.

It's hard to trust some solar companies out there, I had my fair share of shady installers provide a quote so I decided to check out Mynt since they were so highly rated, well they were highly rated for a reason. Also, their pricing was great! They were awesome, Chris was a pleasure to work with, and the installers were awesome and cleaned up thoroughly after they left. They also did an electrical panel upgrade for us and the installers even matched the color of the stucco to our house, which was above and beyond. Very pleased, can't wait to not have to pay Edison anymore (at least not much).

Fast install, Excellent customer service and Great team!

It's hard to trust some solar companies out there, I had my fair share of shady installers provide a quote so I decided to check out Mynt since they were so highly rated, well they were highly rated for a reason. They were awesome, Chris was a pleasure to work with, and the installers were awesome and cleaned up thoroughly after they left. They also did an electrical panel upgrade for us and the installers even matched the color of the stucco to our house, which was above and beyond. Very pleased, can't wait to not have to pay Edison anymore (at least not much).

Great Deal!

This company was very good to work with they provided us with a good deal. We had 35 panels installed in just 1 day! They took care of all of the city inspection approval process. I recommend them 100%

Fairly priced, exceptional service, not pushy and professional

I shopped a full year for solar companies. I created a whole spreadsheet with comparisons, rates, what is being offered, loan lengths, cost of ownership and all that stuff. I will be honest that Mynt Solar is not the cheapest company as far as pricing. Even Tesla can beat their price. But what separates Mynt compared to other companies is the bang-for-buck service. I am writing this review almost 3 months after install. Was the entire process perfect? No. Was it worth it? Yes! The Sales Process - I worked with Jonas in the sales process. Jonas from Utah is honest, he is responsive but he is not annoying. I've had Sales Reps who are annoying that the company sounded desperate. There is always a fine line between being pushy/aggressive vs being professionally assertive. Jonas is the later. Jonas did not pretend he knew everything and was not afraid to say, "Let me get back to you on that one." Which he did. He took copious notes it seems which is a good sign. I was a Head Hunter/Executive Recruiter back in the days and I can tell Jonas is good. He will go places. After the sales process, install came in with Co-Owner Chris handling the process. Chris is responsive, quick and he is very knowledgeable. He also isn't pushy. He knew his product and while he was willing to give a bit of a discount, he did not undervalue the company at all. I've had a few lower quotes than Mynt, but the process and the Sales Reps were too aggressive. I've had a higher quote than Mynt from a local company and the Rep was just too arrogant. Always ready to bash any of the competition. Maybe the company is doing well, but I don't see a lot of reviews on them. The other company's rep felt like the star player from a really bad team. The Install Process - The install went smoothly. There were 3 people working at my house and all of them are very knowledgeable. It seems like all 3 are construction, roofing and electrically saavy. Aside from their foul mouths (as my neighbor complained - a really strict parent type neighbor), all of them were very easy to work with and fun people. They worked hard and they were very very good and detailed. The work was clean and they cleaned up very well after the process. Turning on the system process - So, one thing that went wrong was the Permission-to-Operate took 3 weeks to figure out. We had a mistype on our application which prevented the PTO to go through smoothly. It eventually happened so I probably gave away 3 weeks worth of my energy produced to SCE. But Chris was more than willing to fix it, the timing however, was totally out of his and my control. We were at the mercy of SCE. In the end, my first week after PTO already over produced. Chris listened to my ask that I oversize the system, we figured out the correct size to overproduce and I am happy thus far. I am 3 months into it so we shall see on how the following months are going to come. But Chris is still very responsive to my questions. My thoughts - My parents decided to get Tesla, and while their inverters and batteries look REALLY good, their service has not been up to par. There were some mess up on their electrical which killed their A/C. It blew their motor which may have been overcharged when they turned the power on. My parent's Tesla Charger outlet no longer gives 32 kW after the install. It only outputs 8 kW. It has been a nightmare charging the Model 3 and they had to go through their Home Warranty to get the A/C repaired because Tesla was not accepting responsibility. They have been having a hard time reaching Technical Support to deal with the car charing issue. On the other hand, I have had nothing but great experience with my Solar System thus far. I commend Jonas, Chris and the whole team for such a great experience. Again, they were not perfect but they tried their darn best to make it a good experience. And they are honest, and willing to accept responsibility if the fault is theirs. That says a great deal about the company.

Fabulous experience!

After initially sitting down with three different solar companies for estimates and hating every minute of it, Mynt came through and was a much-needed breath of fresh air. Didn't try to upsell us on anything that wasn't needed and didn't spout out any of the typical greasy sales lines like, "I'm a big believer in transparency, so I'm going to be brutally upfront and honest with you." The whole process was awesome - from the initial meeting to discuss options, to scheduling, to installation and after. They really care about what they are doing and it shows!

Best solar company

My experience with Mynt has been amazing. My solar rep was Jonas Christensen. He won’t try and sell you and over priced, over producing system. The service and solar is so awesome that I purchased solar on my 2nd home after purchasing on the 1st. I will be sending all my clients, family and friends to Mynt.

Great Experience!

From the salesman who came to the house to make the presentation to the Scheduler, Installers and the Electrician, everyone was very professional and caring. Addressed all my concerns, gave me a firm timeline, and meeting that timeline. I highly recommend.

If you live in California, your experience will not equal the experience of the Utah people. I was super excited to finally get solar for my house and after reading so many great reviews and finding out they have a SoCal location. I knew who I wanted to go with and even blew off some friends who currently work in solar. I felt like with a big purchase like this. You want someone who keeps you up to date communicates and even after the sale will still continue to communicate with you. Sadly this is not the case The moment the financing was done. I haven't heard from my rep since we got that taken care of and he submitted my application to Edison. Don't get me wrong, The contractors they use to get the job done or top-notch and they completed my house in a day. The electrician in planner who helped with the inspections was also a great guy but the sales rep was the only problem. I had to constantly call him for updates when he wouldn't call me. I also had to follow up even though I told him I want follow-ups from him. He would always give me updates at the last minute, for example, telling me the solar is being installed the next week when I wasn't even prepared for it and he also didn't help me through the process of getting it done through the HOA. The inspections were also an issue mainly because my city is a pain but again the city would show up without warning. I'd call him and he tell me they made a mistake instead of him calling me telling me they made a mistake. Overall I was happy about the experience with the staff and the contractors, but I probably won't do business again unless they get a different sales guy or I work with the people in Utah. I don't need a sales guy here. I just need someone to communicate with me every step of the way because I still don't know if my application was approved by Edison yet. Oh And in case anyone asked I did text him saying is there an update on my application. It's been two days and no response but the moment he needs something like signing off on all the finance paperwork so he can get paid. He's quick to the draw and easy on the call.

Service until the ship was righted... Good work!

I chose Mynt Solar based on reviews and trustworthy customer sales and service.

Solar install

We where looking at solar and filled out a survey and almost immediately had calls coming in. Did some research and made some appointments some how I had two companies show up at the same time mynt be here a couple minutes first. The graciously said they could comeback left some basic pricing and left. After looking at 4 or 5 companies we had them come back. They were not the cheapest but were willing to work with me on what I wanted. In the end we got that and at a price that was better than fair. The work was excellent and we have kepted in contact ever since. It was a no brain that now looking at a battery backup system to contact them. Again they are working with me to get what I want and are going above and beyond to try and get the best price we can. I would recommend them to anyone

Fantastic Experience

I couldn't be more pleased with my experience with Mynt Solar. Unlike so many other companies that leave their customers to fend for themselves once the installation is complete, Mynt was always there for us. They answered questions, let us know that our system was functioning at peak performance, re-emailed the forms we need to apply for the tax credit (my fault) and provided excellent customer service when an issue arose. Based on my experience, I would highly recommend Mynt Solar to anyone considering a solar system.

Our system is outstanding! The panels are the highest quality.

Mynt is very professional. They do a complete analysis of how many panels are needed. The installation looks great on the roof. There's no ugly metal conduit showing. We couldn't be happier with our system.