Dennnys Indriago | Davenport, Florida | 08/17/2025
La estafa más legal nunca antes experimentada
Tengo 2 años que instale los paneles, todo fue un desastre desde el principio, pero en los primeros meses al menos respondieron!! Tengo actualmente más de un año reportando paneles dañados por teléfono, por email y nada, nadie responde!! Esta semana hablé de nuevo con el banco que me financió, y la respuesta fue, Meraki quebró, y usted perdió la garantías, si desea reparar sus paneles debe pagar, mi luz con Duke Energy comienza a subir porque los paneles no están funcionando correctamente, y ellos me amenazan con tomar acciones en contra de mi si suspendo el pago!! Su solución es que siga pagando los paneles, altos bills de luz y también la reparación de los paneles!! No tengo idea de a donde debo acudir, realmente deseo eliminar ese contrato porque fue un engaño en todos los sentidos!! Lo típico de los estafadores, crean una empresa, ofrecen servicios que no van a cumplir, luego se declaran en banca rota, y vuelven a crear otra empresa con otro nombre y así van engañando y estafando y nadie hace nada!!
Spencer | Tallahassee, Florida | 08/16/2025
Don't Do It!
I had solar panels installed by Meraki back in Dec. 2021 here in Tallahassee. My salesperson's name is Mark Chambers. starting in 2023 - 2024 I noticed a decline in productivity. I called/emailed Mark several times, and he could just ask for a copy of my Utility bill. But I would get no response except, "Your just building up credits." Well, it just go worse as time went on. I checked my output a few weeks ago and found that they panel stopped producing in Aug 2024. It seems really off that this is about the time they supposedly went into a partnership with Freedom Forever. All calls to Meraki now go unanswered and no one gets back to me. I have called Freedom Forever, and I get an AI answering service and never-ending hold music. I still owe around 20,000.00 for the loan on these non- functioning panels. These business practices are deplorable, and this company needs to be held accountable. If this is not resolved soon, I will be calling my lawyer. I have filed complaints with the BBB, Dept. on Agr. and Consumer Services, and the State of Florida Attorney General. This is beyond frustrating.
Pissed Off Customer | Hollywood, Florida | 06/13/2025
WISH I would have read ALL of the SHITTY One Star Reviews
Wish I could leave ZERO stars! Great Sales Pitch. EVERYTHING ELSE SUCKED and Continues to SUCK!! Panels STOPPED working 3 months ago. NO ANSWER from MerCOCKi. PLEASE do yourself a favor and use a different company! Stopped payment today from bank to get their attention.
Elaine | Melbourne, Florida | 06/04/2025
Total solar system failure
I have called Meraki several times, like 15 to 20 times, if they are closed why is there still a phone number and voice recordings, at this point I'm out 50,000 dollars for a dead solar system
Brett | Merritt Island, Florida | 03/20/2025
They don't stand behind their product
I bought a solar system and it was installed. The installation nightmare is another story. The system worked but now it doesn't seem to be communicating with the Enphase software so I don't know if the system is producing anything. I contacted Enphase and they confirmed the system was offline. I have tried to contact Meraki now for 2 weeks. I have yet to speak with a living, breathing body and have been forced to leave voicemails each and every time I called. Do you think they have reached out..........NO. I am now filing complaints with each and every Florida Regulatory Agency and the Florida Attorney General's office. Hoping to get Meraki off their _____ to do something about this. If you are considering Meraki for your solar system, my recommendation is DO NOT contract with them.
Carolina lopez | Kissimmee, Florida | 03/13/2025
the worst solar panel company :(
The worst solar panel company, I've been trying to get the panels working since I bought them 5 years ago and I haven't gotten any response, the panels never worked, I pay super high electricity bills, when they promised I wouldn't have to pay electricity. Now I pay electricity and solar panels, they are stealing my money monthly, I don't know what else to do but they are liars.
rick | Niceville, Florida | 03/05/2025
Meraki is a ripoff, a scam!!
What a piece of shit operation, they are criminals operating as a legit business!! only way i could post a review is give them 1 star, which is overrated!!
Bill | Port Saint Lucie, Florida | 01/23/2025
No communication
Meraki installed my 10kw solar system, they are not answering emails, phone calls. In my opinion, do NOT work with them
Karen Gonzalez | Jacksonville, Florida | 01/01/2025
They really are a fraud
An agent from this company came for 3 days insisting that I was going to save money by accepting the solar panels. I didn't need panels or a debt since I work as a teacher and I'm in the process of divorce. I had just changed windows in my house to reduce the mold and humidity in my house, which was affecting my baby, so I didn't need more expenses. However, I did need to replace the roof, and that's where they managed to sell me a whole "promotional package." On the one hand, they were offering me a replacement pump for the pool in my house, replacing the roof, putting in the panels, and replacing all the lights in the house with LED lights. I never read the contract because the man told me that since I didn't understand English enough, it would be better if he explained it to me in simpler words. After signing the contract, the salesman never contacted me, nor did he follow up on my case. They offered me help in Spanish, but that only happened in November after I signed in June. The company installed the roof and the panels, but the latter did not pass inspection, so the company insists on entering my house to continue with the contract, but they also intend to charge me a debt of 69K, where at first they told me that I would have a credit of up to 69K and not a debt. The panels have a value from Freedom Forever of 11k, and the roof of 15k, added this does not give the value that MERAKI put on my debt and that part of the debt was put on me with a lien on my house. This has affected me a lot, especially realizing that the initial application for that credit was rejected due to lack of funds and then "miraculously" it was approved without knowing what numbers were the ones that were moved so that everything would fit. They have threatened to sue me and have also threatened me by saying that if I don't have the money to pay then I should sell my house and pay them the debt, which is absurd, but not going any further, they messed with my son, saying that if I were to die, I shouldn't worry because the state would keep my son and that part of the house would be auctioned off to pay off the debt and the rest would be left to him. They are infamous in taking advantage of people, especially when I initially explained my debts and income to them, and I told them that I didn't want hidden numbers, and now they tell me that the panels are not 11k but 49k!!! Where do they get such a high commission from? I am trying by all means to seek help, because I recognize the debt on the roof, but not on the panels, and I have already asked for them to be removed and they have not wanted to.
John Griffin Sr. | Deland, Florida | 11/17/2024
Very poor service
We have been having a problem with production and loosing connection. We've been told we would have soombody contact us never happened, the manager Klye in Vagas did not do a thing. We have never been able to contact Mericka who installed the solar. Please beware they are very tricky I would never recommend this company.
