Ipsun Solar
- Installing since 2016
- 2 areas served
- Licensed
Overview of Ipsun Solar
You're looking for a one-stop shop for your solar project. We take care of permitting, design, and install. Interested in electric vehicle charging, backup batteries and energy monitoring? We offer it all. Proudly serving VA-MD-VA
What Ipsun Solar customers say
Natalie Y
Reviewed on Nov 27, 2022
Painful to work with and poor quality
We have had a terrible experience getting our solar panels installed by Ipsun because of four issues with their work: 1) They overpromise and under deliver - we were originally given a quote for 20 panels, which was more panels than quotes we received from other companies. I’m not sure if they aren’t good at initial estimates or if they were intentionally generous to get us on the hook. Our final system was only 13 panels, which is smaller than any quotes we originally received. 2) They are extremely slow - I signed a contract with Ipsun 7 months ago, panels were put up more than 2 months ago and I still can’t turn my solar panels on. They blamed the city and power company for adding time into the process, but my neighbor chose a different solar company (after we signed with Ipsun!) and didn’t experience any of the same delays. My neighbor’s panels have been on for 5 months now and went up within 4 weeks of signing their contract. 3) Poor communication - It felt like pulling teeth to get people at Ipsun to respond to our emails and we regularly went 4-6 weeks without hearing from them. I had to ask multiple times that they keep both my husband and I copied on emails to us. Our project manager failed to let us know when things were happening, for instance he didn’t tell us he had submitted a Dig Safe request, so we were surprised to have someone on our property marking power lines one day. 4) Poor quality - On install day they called to tell us that our new roof (put on by the contractor they recommended!) had bigger vents than the original roof and we lost another panel. We had asked if they needed to do a second site survey after the new roof was put on and we were told no, which would have avoided the surprise with the vents. Then our system failed its inspection from the city because it wasn’t grounded properly. After supposedly passing the second inspection on the electric, they had some sort of permit issue and now we are waiting on a THIRD inspection. We chose Ipsun to install our solar panels because they had done my friend’s system a year earlier and he had been really happy with their work. My theory is that in the year between my friend’s install and ours that Ipsun grew too quickly and they have been unable to keep up with demand or that they have failed to either adequately train their new staff or failed to get their staff the resources they need to do their jobs effectively. Either way, I recommend going with a different solar installer until they figure themselves out.
About Ipsun Solar
- 2016
- Installing since
- 41
- Customer reviews
- 4.4
- Average rating
- 2
- Areas served
What Ipsun Solar does
Services
- Installation
Licenses
- VA Class A, AES-ELE
- VA Class B, AES
- Fairfax VA Contractor and Contracting
- Falls Church VA Contractor
- Alexandria VA Contractor
- Arlington VA Contractor
- Chesterfield VA Contractor
- Fauquier VA Contractor
- Frederick VA Contractor
- Fredericksburg VA Contractor
- Loudoun VA Contractor
- Leesburg VA Contractor
- Prince William VA Contractor
- Howard MD Class A, AES and Masters E
- Montgomery MD Contractor
- MD MHIC
- MD Electrical Business License (IPSUN) EB228310
- MD Master Electrician License ME228124
- MD Anne Arundel Master General Electrician B5 006640
- MD Frederick County Electrical Trade License EM262136
- DC DC Basic Business License 400317800753
Reported by the company. SolarReviews has not independently verified these.
Where Ipsun Solar works
- District of Columbia
- Virginia
Where to find Ipsun Solar
Head office
9504 Poplar Leaf Ct, ., Fairfax VA, 22031