Intermountain Wind and Solar

Good equipment

I was pleased with the equipment. There were some concerns with the number of times it was needed to return to install necessary parts to make the equipment work.

Ivins system

Their product is great but they seem to have so much going on that is can be difficult to get the right support person during the install process. They coordinated through our builder of the home and that added layers of confusion. Happy with the end result

Excellent Solar, some hiccups delay production after install

IWS is a well known and respected local company in SLC, UT. I got an estimate 5 years ago, but deferred and got the system installed May 1st. IWS was great even though the installation had a couple of minor complicating factors. They obliged my request to have extra underground conduit installed for later wiring between the garage and the house, they added a car charger on at the last minute, and at the VERY last minute, added an additional 8 panels to the system. Great company and I love the installation. But everybody has room for improvement. After the installation, things fell apart a bit. I had to constantly nudge about the inspection, the reinspection, contacting the power company for the net meter installation, and then activating the system. Because of these delays, the system that was installed May 1st did not go on-line and into production until June 1st, 31 days later. I suggest that folks using IWS seek advance assurances that after the installation things proceed in an expeditious and efficient manner so that production of solar energy is not delayed unnecessarily. This may require the customer to be proactive in nudging the process along.

IWS Review

System was installed and operational 14 weeks after contract was signed. Contract said 4-6 weeks. Make sure everything is in writing especially things that are important to you. Work crew was efficient and clean, installation was done in one day. Communication between sales and install crew and me was an issue. Didn't like that payment was to be at 100% before they would deliver warranty and operation manuals (flash drive). Flash drive doesn't work and I can't get anyone to respond. Overall, probably, give a good rating but when making this kind of investment in the future I will definitely make sure all verbal promises are in writing.

Thunderstorms

There were several thunderstorms throughout the day they installed my system. They crew had a great attitude about it and were able to finish the job on time even though they needed to take many breaks due to the storms.

Turn around installation!

A couple of months ago, I wrote a bad review of this company as there had been challenges with the design and pricing. The CEO of the company came out and worked with me to make everything right. The final install went without issue and the installers were wonderful to work with. I am off the grid and waiting for my first month of production to see how it off sets my bill. There has been a great turn around thanks to Mclain and Doug.

Good job

Kyle was very good to work with and so were the installers. They were very polite and kept things clean and orderly.

Good work

Efficient install, took some followup to get the full array registered online but working fine now.

Great experience

Great sales people/coordinator, prices great, installation seamless. Only complaint is visibility of panels from street.

what a wonderful system and great support save me a lot

the sales process was pretty slow but Wednesday got bugs system in in the sport fall asleep for a year and a half save me a fortune in power bills made me more green and gives me some emergency power I can run my house on a summer day with the power my panels create.

pretty good

Sales process was excellent. I solicited proposals from seven purveyors. Intermountain was among the lowest priced. As far as I could tell, the panels themselves are comparable from one source to another. If someone has done exhaustive testing, I didn't find the results. Ditto for the micro inverters. I had questions about the engineering of additional roof loading by the system; I don't believe that my concerns were adequately addressed. After the installation, I discovered that 8 of my panels weren't oriented due south (and my flat roof would have allowed such orientation). I keep finding stray sheet metal screws on the ground, but that is no big deal. I love the lack of electric power bills since the installation!