Chris E | Massapequa, NY | 03/02/2024
DONT USE
Their bank fees were never mentioned Some how 3425 additional was added to my estimate when 1/2. My roof was off forcing me to get the work done Now that the work is done their bank Mosaic doesn't post payments and so far giving me the run around where my payment went
P | West Babylon, NY | 02/12/2024
Beyond disappointed!!!
Beware!! My wife wanted the Tesla Solar Roof, their sales guy talked her out of that and then into their system showing her and then myself his electric bill with a $15.00 charge saying that is what we would see in bills after the system was installed. First off their sales person is not an employee they are just contractors who get a commission so don't believe them!! They seemed nice, came out, evaluated the roof, then changed the roof, roofing team left debris around which cost me $25.00 to fix a nail in my truck tire. Reached out, not even an apology let alone paying for the tire fix. System got installed, was promised a transfer switch for my generator, never happened, all sorts of excuses. System cause systems in my house to operate erratically. Power output not as promised, they put panels on the back and front of the house, back is south facing front is north facing. The rear does generate well, the front at best 25% of the rear. Contacted them, they refused to move the panels to the rear, but would be happy to sell me more and place those on the rear. What's wrong with that picture? System shut down a number of times and I had to troubleshoot since they barely looked into it, found out that one of their wires in the breaker panel was not inserted into the breaker correctly. We don't even get 25% coverage of our needs.
Mohammad khan | East Meadow, NY | 10/05/2023
Wrong promise and information by sell representative and Hytech
When I install my solar back in 2017 with Hytech , I was told by sell representative it will cost me $1000 to remove and reinstall solar panel if I need to do new roof later on. I need new roof now , they giving me estimate almost $9000 just to remove and reinstall my 32 panels . Please be careful dealing with them !
John P | Massapequa, NY | 07/11/2023
BEWARE DO NOT USE
I had a salesman/manager Sean Benedetto who was great at first and promised in writing a $500 Referral check to me if i got him someone to do the solar installation as well. I got my coworker who lives 5 minutes away from me to do it shortly after and I haven't received anything at all. I have been calling them for the past 5 months waiting on referral money as I am about to have a new child and could really use the extra money. Sean avoids my calls and texts since my project has been completed. Hytech just says that the referral fee is between Sean and I and not through them, even though he is the one that represents them and coordinated the entire project. Regarding the solar equipment itself the package I was recommended and purchased is way too big for my home and now I am on the hook for a loan for a larger amount then what i should have. I am not sure if they miss-calculated my usage or just wanted to sell me more panels as of now only after a few months I have a surplus of MULTIPLE MEGA Watts .. (MEGA) not a typo that's 1MW = 1,000 KW . My daily home usage is only between 20-30 KW. You do not get to sell these energy credits, only use them so I guess I might as well run my AC all summer long with the windows open! BEWARE Once they get your money your on your own!
James | Bethpage, NY | 06/30/2023
Recently I had our solar panel system installed by Hytech. There are many solar panel companies these days. What differentiates a company from their competitiors is their staff - employees who make the extra effort. I would like to commend the following people - Louis, Adis, the master electrician Timmy, and Cindi. Thank you.
NAN CHEN | Bellerose, NY | 04/26/2023
Bad/shady customer support
- After install 1 panel not producing like the others. I called customer service which claimed they’re replace it under warranty. On the app, they then swapped that underproducing panel to a different location. Then claim the underproduction was because of a shadow so it’s now not covered by warranty. Shady tactic. They never told me about the switch and I found out because I luckily took screen shots of the production for some days. I wished there was honesty from the beginning. 621kWh switched positions all of sudden. - I had to call for everything, like the malfunctioning panel/micro-inverter - call for them to install critter guards. - good and on point sales rep Anthony who was expeditious in response and gave me a good deal was the only good thing about Hytech
Lisa L | Lindenhurst, NY | 04/04/2023
Solar Installation
I would love to recommend Hytech Solar to anyone who’s interested in getting Solar Panels for their home. This company is Amazing! From start to finish the process was seamless. My salesperson and support team was led by John M and my installer was Josh. They were both Professional, Patient and willing to go above and beyond to help me under the entire process. The office staff was also extremely helpful and willing to make this experience such a good one. Thanks to everyone at Hytech Solar! Lisa L - Lindenhurst, NY
Alex | Lindenhurst, NY | 03/14/2023
Faulty roof assessment and major leak
Installed solar panels in May 2021, the company did a poor roof assessment and stated our roof was in okay condition. We have had a leak in our roof under the panels for over 10 days now and Hytech has still not given us a quote or answer regarding fixing it. We have been contacting the company every day begging them to respond to us with a quote so we can pay to get it fixed. No one is being clear with us. We have a 9 month baby at home and just want this to be fixed. We are begging the company to respond, be clear; and send someone to fix the damage.
Neg | Brooklyn, NY | 01/06/2023
Everything went perfect installation and energy savings
Albert | Bellmore, NY | 12/26/2022
Don’t try them , go somewhere else. They installed a system in my house that barely can stand my consumption ,I end up by paying the loan and paying the electric bills, way more than I used to pay monthly . I called their tech( David) , he came for a visit , end up by offering me another installation of 18 more panels, with $ 22k more, with a new loan. His excuse is my hot tub is consuming more , and this hot tub was before the data collection for the system with complete 8 month. So on behalf of admitting the calculation mistake , saying that my consumption went up, what a joke . I’m not happy with them , as this can be avoid by doing the right calculation from the beginning. Now I’m stuck and don’t know what to do. Really looking on forward for fixing the issue , the company is decent , but this mistake end up by scamming me. Update: So far a phone call from 2 weeks, trying to convince me to change and remove the review that I post it. I explained that people need to see the good and the bad in any company, and this is a problem that need to be take care of. First thing, turned out that i dont need another 18 panels and that my system can get fixed without adding that much of panels. However , they have to go back to the owner and get things through him first and get back to me. this is 2 weeks now when in the phone mentioned that they wil need couple of days. As i mentioned earlier, they did the wrong calculation from the beginning and never have the production right to cover the consumption. In the mean time, i still stuck paying more the loan and the bill to PSEG, which is more than what i use to pay without this loan for solar . waiting on solving it, and will keep update in case they call with solution or not. I dont see any bad reviews updated from any customer. really frustrated when see the company only reply the good reviews when they should take care of mistakes they done with my calculation, and only ask me to change the take out the review I wrote with honesty, hope to see they will fix it.
Glen B | East Islip, NY | 05/04/2022
The installation crew was very friendly and professional.
Sue O | 10/04/2021
Great job!
Installers were very friendly and professional, did a great job! Worked cleanly.
Phil | 09/24/2021
Excellent customer service
There are numerous solar companies out there and certainly on Long Island. Hytech made this process easy from the start. I specifically had a great experience with the installation team who started off on time and extremely friendly. Chris walked me through every step of the way and was overly aware of the young children in my house and worked with us to have their lunch during nap time to avoid too much noise. I would highly recommend hytech and commend Chris on his superb customer service!
Sara Sanchez | Baldwin, NY | 09/24/2021
Great solar company
Amazing service. Very professional crew. Great prices and options!
Adam Toubali | 09/17/2021
Solar panels
Just installed my solar panels using Hytech Solar, great experience from start to finish. Big thank you to David and Dylan for their patience to answer all my questions during the whole process, and for making everything so seamless
Paul Harris | Hempstead, NY | 08/25/2021
Great installation!
Excellent crew-arrived & completed on time. Well done!
Dennis S | 08/18/2021
Professional, courteous and knowledgeable
Chris and his crew did an awesome job installing our solar system. They worked quick, clean and even picked up some remaining nails from a new roof installation left over from the previous week. Before the installation was completed I was a bit concerned about the looks of the gray wiring tube on the black roof (visible from the street) but was assured the tubing would be painted black to match the roof color. I appreciate that pro active approach. Chris explained everything in detail about the installation process, how the system works, how to monitor the usage on the App, inspection, what issues could arise, how to solve possible issues, etc. in an easy to understand way. Overall an exceptionally good experience.
Courtney | Elmont, NY | 08/02/2021
Hytech Solar Great job!
We had a great experience from inception with David.
Nick Depasquale | 07/31/2021
Great install great experience
Quick efficient and knowledgeable great team
Michael Hillier | Deer Park, NY | 07/23/2021
Amazing and well done!
Great work by the team! Explanation was detailed and install was well done!
Michael Tucker | Woodmere, NY | 10/13/2020
Tucker / Waxman household GOES SOLAR!!
We are so very pleased with Hytech. From the very beginning of our solar journey they have been totally professional and the project was efficiently managed. The installation went off like clockwork with minimal interference with our activities. It is nearly impossible to fully express how pleased we are with our decision to go solar and finding Hytech to make it a reality. Wish we would have made the decision years ago. As an added benefit we enjoy being able to monitor our system from anywhere. The application is both fun and informative. We enjoy watching our savings grow in real time.
MMPizzo | 05/30/2020
Best Solar Installers on Long
Hytech Solar installed my solar panels in November 2019. Great job. Even the local squirrel family thought so. Momma and pups decided to use the solar panels as a roof over their heads. Contacted my exterminator and they recommended that I contact my Solar company and have them install "critter guards" before the squirrels could cause any damage. Contacted Hytech, Leigh set up the appointment and critter guards were installed. Travis, Hytech's awesome Service Technician was on time and did a meticulous job!!! Thanks Hytech, I have peace of mind knowing that my panels are protected. A worthwhile investment!!!
Micheal F | Lindenhurst, NY | 11/08/2019
HyTech Solar Installation
We had a good installation experience with HyTech Solar. Both crews (roof replacement & solar panel installers) were professional and courteous. They treated our house and property with respect and patiently answered numerous questions. The equipment installed (which included 21 Solaria PowerXT 355R-AC solar panels) is state-of-the-art. The panels have been up and running for 3 months now and, so far, are working well. Our latest PSEG bill was $11.29 for deliver & system charges and applicable taxes. We also like the online software that allows us to monitor the kilowatt-hours with import and export to and from the grid.
Dame JMary | Coram, NY | 01/10/2019
Amazing Job
Leigh was all around amazing and attentive, walked me thru the process from start to finish. She did what she said she was going to do and on time. I couldn't ask for a better company for the entire process.
Richard Erben | 05/05/2018
Excellent!
Hired this company to correct a poor installation done by Innovative Energy Solutions of Island Park. Fast, professional and quality service!
Very Fussy | Manorville, NY | 03/01/2018
Finally, a company that provides top quality for its customers
When I saw all of the five star reviews I thought maybe their friends were doing them. Not so, this company deserves all the credit, and works hard for every good recommendation they receive. When I first met their representative, Chris Pentaleri, I was very impressed with his knowledge of solar panels and his interest in providing the best product available for their customers. I say this because when I questioned anything about the process I received a sincere honest answer. If he didn't have the answer you researched it got back to me. I had certain opinions on the products to be used and my research confirmed that they are giving me the best product at a good price on the market. The installation and setup was perfect. It operates without a flaw. I expected to get about 30,000 kW on the proposed system. It is now five months ago since it was installed and I am receiving over 40,000 kW per day! The excess is saved at PSEG for rainy day. You can't ask for more than that. The day after the system was installed and operating a couple of employees came over to perform some minor details. I was so impressed with the process and the system I asked how I could contact the owner. To my surprise one of the men stepped up and said “I am the ownerâ€. I told him about the great staff he has and how professional they are. For the owner to follow up personally on the installation is another sign of the pride and dedication this company has. If you want honest input, excellent work ethic and follow-up when you need it, this is the company you may want to check into. I know you won't be disappointed. To the staff and management of Hytech Solar I thank you for the great job you are done. If at any time you would like to show my home as an example please feel free to contact me.
L&K G. WI | 12/05/2017
Very satisfied with the experience
This is the 1st time I took a telemarket call and bought what was being sold. We couldn't be more satisfied for the patience, honesty, and professionalism. They took a tree down for us and are upgrading our electrical feed into the house. The greatest annoyance came from the town with the permit. I had no intention of going solar but it was a no brainer to literally replace an electric bill with a loan that won't increase. They took care of everything. We are proud to convert to solar and grateful to Hytech for their support
Vrupe | 10/18/2017
Great company!
Company was amazing to work with. You can see the effort that was put into the project. Hands down best decision made was going with hytech solar.
maradona | 09/30/2017
EXCELLENT SERVICE
After meeting with several other Companies in our home, we decided to set an appointment for consultation with Ms. Leigh Kane from Hytech Solar. During this meeting she explained the technical & financial process, and was very informative, giving us valuable insight about the system. Once the contract was signed ,She kept us informed of the steps of the installation process. We felt very confident, but Ms. Kane was available to answer any questions we had. Our system was completed in September 2017. Our home looks beautiful and we look forward to the benefits & savings of our "green" decision. Thank you Leigh for all you help & guidance & will talk to some friends about HYTECH Richard & Hilda
RickP | 04/13/2017
Our conversion to solar in West Babylon,NY
In December we purchased our home and one of the projects we ere considering was converting to solar. We had been in our house a few weeks and one of the staff from Hytech Solar called to set up a consultation. After meeting with our Representative/Project Manager Chris Jelley we were convinced of the conversion and the product offered by Hytech. Chris kept us informed of the steps in the process and offered valuable insight as we designed our system. As soon as things were agreed upon, Chris and his team made the process a breeze. Our system was completed on April 10, 2017 and we look forward to the benefits provided by our "green" decision. Thank you Chris and Hytech Solar! We hope to be able to forward you more business! Rick and Beth West Babylon,NY
Smithtown Solar Install | 03/27/2017
First Solar Company that dealt with trees blocking our sun
After many years of solar companies telling us that the oak trees blocking our house made us not a good fit for solar, Valerie at Hytech was the first to offer to remove the trees that were blocking the sun. She also took care of replacing the old roof before the solar install. The only issue we had was when they removed the old shingles, they found that most of the plywood sheathing was rotting. She arranged for the roofing crew to wait while over 100 sheets of new plywood were delivered so that they could replace the entire roof. She was on site for the tree work, the roofing job and the solar job. As I had to be at work all those days, it was reassuring to have Valerie there watching the work and calling my cell phone any time there were questions or decisions to be made.
SkipM | Lindenhurst, NY | 02/08/2017
HyTech Solar Intsallation
Mark T. from HyTech Solar did a wonderful job explaining everything, and made our transition as smooth as possible. He was instrumental in making this happen, and we could not be happier with his assistance! The installation was a success, completed in one day and looks fantastic. We are looking forward to using these panels for years to come.
Susieque | 60 Luyster Street Huntington Station,NY 11746, NY | 01/21/2017
Solar Installation Review
The Hytech Solar Installers arrived promptly on time and got right to work. Their crew and equipment are professional and are more than adequate to do the job. The installation went very smoothly and we could not have been happier with the job. The job took about 5 hours from beginning to end. Our project manager Victoria Wagner was there every step of the way, keeping us informed, from the signing of the contract to the completion of the job. Victoria was very professional, courteous and accommodating to meeting our needs.
Slimpickens | East northport, NY | 01/12/2017
Solar
My experience from start to finish with Victoria Wagner was very informative and professional. Her honesty and concern for the environment was very special. She is extremely personable which made her very easy to work with. I would recommend her to anyone who would like to save some money and help the environment.
Lenny | NY | 01/08/2017
Great Company, Great Experience !
From start to finish Hytech Solar was great. I was signed up with another company to lease the solar panels and I wanted another option. David from Hytech compared the lease to owning the system with his company and it made a lot more sense to own my own system. The process was very easy, and quick. I love the system and love my new bill. I have recommended Hytech to my family and I would recommend them to anyone looking to go solar with a honest local company that will give you the best deal out of the gate and will shoot straight with you from the beginning.
Anonymous | 01/05/2017
Miss
I think that hytech solar has been an amazing company from start to finish . I had the privilege of working with Victoria Wagner. She has help us with all our questions and concerns and she went above and beyond. I am looking forward to the future with my new solar panels!!!!
luesolar | 01/02/2017
Solar power
My sales person mark Taddonio was really nice , from the first time I met him . He was always available if I had to call him. He knew about the product and warrantes etc. . When the panels came he called and set a date and time.The men came On that date and on time . It was a great experience . They left a nice clean Area as if they weren't even here. It was the easiest experience I have had, with contractors .
Amfm | 12/30/2016
Mrs
Everyone from start to finish has been very helpful . Especially Victoria she has been answering my questions from day one and still to this day answers all my questions.
Rose L | NY | 12/13/2016
Best out there !
I have been looking into solar for about a year now and have had companies come to my home but never pulled the trigger. After having Hytech come over I knew right away this is the company I'm going with. They can over and unlike the other companies that just tried to sell me, Kenny my project manager explained the different ways to go solar and consulted me on what was best my family and home. It was a very simple quick process. I love the fact that I'm now saving a ton of money by owning my own system and that I used a GREAT local company. I would refer this company to everyone.
Rose L | NY | 12/13/2016
Best out there!!
I have looked into solar for about a year now and when I came across Hytech Solar I knew this was the right company. They came in with NO pressure at all, they told me the different ways to go solar and which they thought was best for my and my family. After my consultation with my project manager Kenny we went forward with Hytech Solar. From start to finish it was very simple and easy, Kenny told me what was happening at every step and the install crew WAS GREAT!! QUICK, CLEAN, AND ON POINT! Very happy and I would refer to anyone!