SunCommon
- Installing since 2002
- 2 areas served
Overview of SunCommon
SunCommon believes that everyone has the right to a healthy environment and a brighter future, and renewable energy is where that starts! Energy from the sun can power our lives and help build vibrant communities. Our mission is to tear down barriers to clean energy and use our business as a force for good.
What SunCommon customers say
Tonya G
Reviewed on Nov 25, 2022
Easy Solar Install
We just installed solar with SunCommon and it was an easy, hassle-free process from beginning to end. Every employee we worked with was courteous, answered our questions, and made the process incredibly simple! And, to top it all off, our install happened much, much faster than anyone anticipated. We highly recommend going solar with SunCommon!
Response from SunCommon
Thanks so much for the lovely feedback, Tonya! Glad to hear you had a great experience going solar.
Dave Lavoie
Reviewed on Nov 19, 2022
Very professional & competent
Their installation crew was very professional & competent. They did everything they said they would.
Response from SunCommon
Thanks, Dave! Congrats on going solar!
JG
Reviewed on Nov 16, 2022
Good Customer Service
We bought our system from the company they used to be. Hadn't had any problems in the 9 years we've had it. Noticed an alarm light on and wrote to them. Within a few hours they got back to me with a simple solution. Was pleasantly surprised after no interaction and merging, they still had all my info and great service. Even sent me a picture of my install to point out exactly what I had to touch. Very happy with the company and my system.
Response from SunCommon
Wow, thank you for this awesome review! We are so happy that our Customer Support team was able to help you find a simple solution so quickly. Cheers to many, many more years of solar!
MG
Reviewed on Nov 5, 2022
Overall I had a positive experience with SunCommon. Everyone that came to the house from start to finish were professional, knowledgeable, highly skilled, and willing to answer any questions. The business model works well in that there are different individuals responsible for different phases of the process. This allows each individual to develop their own unique set of skills which allows for smooth transitions from one stage to the next. The hardest part was making a final decision about the number of panels in regards to productivity and cost. The smoothest part was the installation which was a testament to how qualified this team was.
Response from SunCommon
Thank you this wonderful review! We're so happy you enjoyed working with SunCommon. Congrats on going solar ☀️
Eric Smeltzer
Reviewed on Oct 27, 2022
A very simple and easy process
Sun Common made the whole process very simple and easy from our standpoint. They took charge of every step including site assessment, cost estimation, design, permitting, and installation. The whole process from initial contact to installation took less than four months. A different Sun Common staff person was involved in each step, but the hand-offs flowed well and there were no communication gaps.
Response from SunCommon
Thank you, Eric! We are so happy to hear that you enjoyed working with SunCommon. Congratulations on going solar ☀️
Lauren Lofaro
Reviewed on Oct 19, 2022
AMAZING INSTALLATION TEAM!
This is our 2nd go of getting solar panels with SunCommon. I have nothing but amazing, positive, wonderful things to say specifically about the installation team. Joe and his group of guys did an amazing job installing, which is exactly the bar they set for the first time they installed. They more than hit that bar on the 2nd installation. Thanks to the installation team - those guys rock!
Response from SunCommon
Hi Lauren, this review made our day! We are thrilled to hear that your 2nd go-around with SunCommon was just as good as the 1st. Thank you for taking the time to share your experience! We'll definitely pass along your kind words to the install crew.
J Metz
Reviewed on Sep 30, 2022
Elias & Crew
I wanted to recognize the incredible work Elias and his crew from Suncommon did during the two days they were at our house installing panels. From start to finish the team was incredibly professional, pleasant and super helpful. They showed up en masse the first day and it was hard to see how they were going get everything done but it was like watching a well orchestrated symphony, everyone was going about their work, taking precautions not to damage anything, being respectful of the property and getting the bulk of the work done the first day. Elias, crew manager, kept it all going according to plan and communicated with us every step of the way. The whole crew was upbeat and seemed to be enjoying what they were doing. All in all an awesome experience. I would highly recommend this crew to anyone looking to install solar. Thank you.
Response from SunCommon
Thank you for recommending SunCommon and for giving a special shout out to Elias and his crew! We're so glad you've had such an awesome experience. Congrats on going solar!
Charles
Reviewed on Sep 29, 2022
Great Support from Suncommon
I recently noticed that my solar edge app was indicating that power was not being generated, or reported by my solar panels. Since the inverter light was glowing green, I figured that the problem was likely related to reporting rather than power generation. I logged onto the Suncommon website and found a video and other information that enabled me to troubleshoot the problem. I also called the helpline and spoke to Sean who understood the issue and helped me work through the steps needed to get back on line. He also called me the next day to make sure everything was working and data was being reported correctly. The level of service, back up and support you guys provided was really great.
Response from SunCommon
Hi Charles — Thanks for this great review! We're so happy that you found our website resources useful, and that Sean was able to provide excellent support. Cheers to many more sunny days!
SunCommon
Reviewed on Sep 8, 2022
An Uncommon Experience
As in the past, our experience with SunCommon was outstanding. We had a glitch regarding our online monitoring program (Solaredge) and I indicated so on the web-based Customer Service link. SunCommon's response and explanation was virtually immediate and clear, indicating the source of the problem. In addition, they followed up a few days later to be sure things were functioning properly. All consistent with our SunCommon experience these past 3+ years. Kevin Mattingly, Washington, VT
Response from SunCommon
Hi Kevin, we're so happy that our Customer Support team was able to assist you in such a timely and clear way. Thank you for taking the time to share your experience!
Emily Santaw
Reviewed on Aug 22, 2022
Many years of great service
I purchased my solar panels from SunCommon in August, 2015 and have not had to write a check to the electric company since. While there have been occasional error messages, especially early on, the service has been dependable and the customer service has been excellent. It is very reassuring to know that help and advice are available just by sending an email. Recently I experienced an error message and reported it. Even though the system seemed to correct itself, my solar guide researched it further and found that there was a known anomaly within the system (which is aging, of course, and technology is improving all the time) so she sent a pair of technicians to inspect the system and take the necessary corrective measures. I would not hesitate to recommend SunCommon to anyone considering "going solar".
Response from SunCommon
HI Emily, this review just made our day! We really appreciate you taking the time to share such a great rundown of your experience working with SunCommon over the years, and we are thrilled that you've found our service to be dependable and excellent. Thanks for recommending SunCommon!
mike ascenzi
Reviewed on Aug 16, 2022
They take care of everything
The process took longer than first anticipated due to supply chain issues. Suncommon took care of all the permits and filings; I didn't have anything to do except sign. I have a solar canopy with a powerwall backup. The canopy is beautiful, nicer than I anticipated. Sales process went well and the on-site work was completed in a few days. Construction crews were very accommodating and easy to work with. They worked neatly and cleaned up any of their messes. So far, the system has been performing flawlessly. We have an all electric house and even with A/C running, we generate more than we use.
Response from SunCommon
Thanks, Mike! We're thrilled that you found working with SunCommon easy and enjoyable! Congrats on going solar! ☀️
Gretchen
Reviewed on Jun 7, 2022
All Around Awesome Company
Our entire experience with SunCommon was outstanding! Every person we dealt with was extremely professional. They took care of every detail, from designing our system so that it will serve our needs now and into the future, to arranging financing, to reseeding our lawn after the project was complete. I have never met such a compassionate and caring group either. Our dog passed away due to cancer during the time that the team was at our house. They went out of their way to help us bury her and then the company made a donation to a local Humane Society in her name. They were respectful of our time and our property. I can’t say enough about them!
Response from SunCommon
Gretchen, thank you for this lovely review and Congrats on going solar! It really was a pleasure working with you. We're so glad that you found our team to be professional, hardworking and kind—SunCommon is lucky to have such great people. Saying goodbye to a pet is never easy, and we were so touched that you trusted us with preparing your dog's final resting place.
Jackman Solar
Reviewed on Jun 7, 2022
Solar Project Review
We are very happy with our installation and the customer support/service from Suncommon. We are happy to include solar energy production to our farm. Tim Patterson went above and beyond to make the process smooth, help with any questions we had and provided excellent ongoing support.
Response from SunCommon
Thanks for taking the time to share your experience! We're thrilled that you're happy with our customer support and your new system. Thanks for the special shout out to Tim, we'll be sure to pass along your kind words. Congrats on going solar!
Guy Sobering
Reviewed on May 26, 2022
solar installation
Your electricians [Dave, Pete and Joe] finished our installation and did a fine job---very thorough. In fact we were really pleased with your installation crew too. All in all everyone was professional, knowledgeable, neat and courteous.
Response from SunCommon
Guy, thanks for this great review! We're so glad to hear you were satisfied with our team - we're lucky to have them and we'll be sure to pass along your kind words. Congrats on going solar!
DEPR SP
Reviewed on Apr 29, 2022
I am very happy that my solar panels are on the back side of my home not on the ground. It is great not to have to pay an electric bill each month and that I am helping to help the environment in a small way.
Response from SunCommon
Thank you! We're so happy you're satisfied with your solar system!
Mark
Reviewed on Apr 20, 2022
Great service and knowledgable
From the first meeting, when I was the only one to show up on a cold and snowy eve to learn more at a seminar, to the estimating and installation process of the PV system, and then a year later adding a Powerwall Battery , the folks at SunCommon have all been helpful, professional, and clearly excited about the work. They approach the work as a mission first, and then a business. (The Powerwall was delayed because of product availability, which was not their fault, but the panels were installed and commissioned in a timely manner, so I'm giving 5 stars for schedule anyway)
Response from SunCommon
Hi Mark! It was a pleasure working with you, and we're so grateful for your patience as we waited for the Powerwall to be available. Thank you for this lovely 5 star review!
Bill
Reviewed on Apr 13, 2022
Sun common installation
The SunCommon team lead by Ryan were very professional the installation went smoothly and they took great care to clean up all the bits from the installation I would recommend them to anyone looking to have a solar system.
Response from SunCommon
Thanks for recommending us, Bill!
Heidi
Reviewed on Mar 30, 2022
So happy going green!
From my first conversation with Nick to the efficient setup crew, I have been pleased with the process of installing solar on my roof. My first bill has come - for March I'm already looking at big savings. Great company!
Response from SunCommon
Hi Heidi, thanks for sharing your experience! We're thrilled to hear you've already seen big savings. Congrats on going solar!
Merry
Reviewed on Mar 8, 2022
So far so good
SunCommon just installed the system and I am so proud. This house dates back to the Civil War and now it is ready for the 21st century. merry
Response from SunCommon
Wow, that is awesome! We're so glad SunCommon was able to help. Congrats on going solar!
Jeff Price
Reviewed on Feb 28, 2022
Charged Up
It's been 5 years since we made the decision to switch to solar for our home, and we couldn't be happier. While our process / goals took some time to dial in, the SunCommon team is just as much of a resource for us today as they were during our installation. Chris McLernon went above and beyond from the first site inspection, to the first day we started generating power. He made sure our needs were met with the right solutions for our home. The biggest surprise has been Chris's recommendation for our heat pump. It's awesome. Huge thanks to Chris and the SunCommon team.
Response from SunCommon
Hi Jeff -- thanks for this lovely review! We're so glad you're a part of our SunCommon community. Cheers to many sunny days ahead!
Dj
Reviewed on Feb 28, 2022
SOLAR 2022
Heather Scammon was great to work with she answer all of my questions and was a great resource.
Kevi Ginty
Reviewed on Feb 28, 2022
Service
From my first experience, with Sun Common, the installation of my systems. Any questions I have had, are always answered promptly and professionally. I would recommend this company 100% to anyone considering Solar for they’re home or business. Kevin Ginty, Kingston,N.Y.
Response from SunCommon
Hi Kevin — thanks for recommending SunCommon! We really appreciate you taking the time to share your experience.
Illari Vihinen
Reviewed on Feb 16, 2022
9 kW Roof Solar PV System = 9,000 kWh/year
Thank you Kevin Lehman and SunCommon for helping Heidi and I go solar in 2019 with a 9.0 kW rooftop system that has produced 9,000 kWh annually! This has effectively cut our electricity cost from $0.185/kWh down to $0.09/kWh. It is very much appreciated!
Response from SunCommon
Hi Illari -- We're thrilled to hear how much you've saved on electricity with your solar system. Thank you for sharing your experience, and for shouting our Kevin!
Jonathan
Reviewed on Feb 16, 2022
Design process
This was our second time working with Suncommon, and the experience was very smooth. The project was completed earlier than we expected, and the designers were very responsive to our requests relating to panel placement and orientation. I will definitely recommend Suncommon.
Response from SunCommon
Thanks for recommending SunCommon! We're so glad you had a nice experience working with our team.
Flowen
Reviewed on Feb 11, 2022
More than good
With 6 weeks experience, beginning at Dec. 27, the worst of days for solar in Vermont, it has been EXCITING (true, maybe I am strange) to watch the solar contribution climb daily as the sun gains elevation, and the clouds and snow on the panels clear. Already in the first week of February I am more than meeting, recently tripling, my 24 hour electric load. Sometimes it is scary to think maybe I over-sized the system by too much! But my wintertime load is slight, and my summertime load is much larger, so we'll see. But I am so looking forward to replacing my Honda fossil (although it is the best gas car I have ever had) with an EV, and my NG water heater and HVAC with heat pumps. The SunCommon crew was great, worked with me through every aspect, rolling with the changes and challenges, ahead of schedule and on-budget. Tip of the hat to JT Lukens and Ryan DuBois, my initial and principal contacts.
Response from SunCommon
Thanks for taking the time to share your experience! Nothing makes us happier than hearing you had a sunny experience with JT, Ryan and the rest of our team. Congrats on going solar!
About SunCommon
- 2002
- Installing since
- 162
- Customer reviews
- 4.63
- Average rating
- 2
- Areas served
What SunCommon does
Services
- Installation
Where SunCommon works
- New York
- Vermont
Where to find SunCommon
Head office
1155 Flatbush Road, Kingston NY, 12401