Green NRG (Out of Business)

worst company - fraud

Worst company. They are frauds. Customer service doesnt pick up call and they go in vicious circle. I am looking for the installer and they never picked up calls. Never ever trust them

Class action law suit?

Seems like a lot of customers here were promised 80%-90% savings like I was. A verbal provision of an agreement is a valid portion of the entire agreement, and since they violated the terms of the agreement, we should be allowed some legal recourse

SCAMMERS

Maybe they deserved the positive reviews at one time but, not only did they provide a bad service to me w/ no compensation (not following the agreed-upon design and having to move panels around on my roof) but they referred me to Window World who will not guarantee their shoddy work. WHERE IS NRG?! No one is answering their phones. I've been begging them to help me get Window World to fix their windows since Nov. 2018 (now it's Sept 2019) and no one follows through. Now I think the company is dissolved. Stay away from this company!

No one answers the phone

Call 1-888-589-4006 per their web site and no one answers, nor is an opportunity to even leave a message provided. What is worse is that I had 17 panels installed almost two years ago, two of which are only producing at 1/3 the output of the other 15 panels. I have been in contact (once or twice a month) with two different representatives over the corse of more than a year now. The low production of 2 of 17 panels persists.

Poor Customer Service

10 solar panels not working and not reporting of energy produced. Tried calling customer support but no luck and no answer, even called up the corporate office and all i got in an answering service. They do not return your call at all!! This company does not even deserve a one star. They are just good in sales and once they get your money they just run away !!!! NO SUPPORT AND STUCK WITH NON WORKING SOLAR PANELS !!!!

NO Customer Support --- Don't Honor Warranty

When I installed my panels, it was stated it would cover the entire cost of what used to be my electric bill. Only month it did, when I was away from home for 10 days on vacation with no power running the home. I have had a broken microinverter for over 4 months and they have not come to repair or replace it. Been given the run around with no end in sight to finally fix or get a resolution. STAY AWAY!!!

Empty Guarantees

We signed up to get our solar panels through Green NRG in August 2017. Shortly after the panels were installed we noticed we were not getting the 80-90% production we signed up for. We are getting maybe 50%. Therefore our electric bill has not been reduced as we were told it would be. When signing up, we were told that the company would move any panels if needed. We have a section of roof that gets more hours of sunlight. We have sent photos, emails, and phone calls asking for someone to come out and evaluate our system. For over 1 1/2 years we have been promised changes but nothing has been done. We like we were lied to and we have no way to fix the situation.

Stay away from Green NRG!

We have been at it with this company for eight months, and they have made mistakes at every turn--delays, misinformation (at best--probably they were lying to us), and now they began installing on the wrong roof, then in the wrong place on the right roof, made an absolute mess of our electrical system--and disappeared. Promises all over the place. Huge mistake to go with this group and I suspect the positive comments on this site were generated by their friends and family because it's even harder to believe that only three other people have had the horrible experience that seems to be typical.

Excellent company

I received four quotes for solar panels on my home in Cypress, Tx. The salesman, Abir, was the only one of the four that never pressured or pushed for the sale, yet they were the least expensive. I called the corporate office in California and they explained fully their entry into Texas and the process. The installation crew was AMAZING. They explained as they worked and asked four or five times if I had any other questions, and I had a lot! The very first payment, January 28, had a slight benefit, and the second one had serious benefits. You always wonder if you are getting an A , B or C crew and salesman in a remodel project; I got an A in all areas of the process.

BEWARE, RUN, LIES, LIES AND MORE LIES

Sam is a well spoken polite con artist! This man came into our home, lied about the system, lied about what it will cover regarding our consumption, lied about a cruise, lied about the loan structure, lied about if there were any problems they were just come remove the panels, lied, lied, lied. Of course it took some time for these lies to come to the surface, but none the less when they did and we reached out for help and clarification, we were met with more lies...some more from Sam, some new ones from Konstantin, Lia was never reachable even though her info was given as a point of contact, their manager Idan was 100% also not helpful at all, and then we heard from a gentleman named Kevin who basically put the entire ordeal to rest by saying and i'm paraphrasing, we're screwed and we can take them to court if we have any problems." So basically I'm paying more for electricity because Green Mountain is 10c/kwhr and my panels are not only put in the wrong place per our agreement, they are not covering our consumption, which we were 100% assured based on our behavior over 3 years we would more than cover that we would even build a credit. They even came back out once and saw they wired the entire system wrong so the numbers reflected weren't even correct. Guess who paid for that mistake?? I cannot stress upon you enough to STAY AWAY FROM GREEN NRG and if a man named Sam says otherwise RUNNNNNNN!!! The lies are insurmountable!

STAY FAR AWAY

The sales rep Sam seemed like a stand up guy until the sale was made. Panels don't come close to producing enough energy to cover the promised 85-90% usage. No call backs. Stay far away.

Overpriced w/ Poor Customer Service

This system was incredibly expensive. The installers made so many time-consuming mistakes. For instance, they did not follow the plan layout of the panels on the roof to which I signed on the contract. Because the panels had to be moved, they damaged my roof. Also, the crew left water bottles in my yard and my landscape upturned. They fixed it but the shingles do not match the new shingles. Getting their mistakes fixed took a lot of my time on the phone trying to get them back to my home and then 2 days to get the mistakes fixed. I complained, of course, but all I got was a verbal "sorry".

Bart Podolskiy

Great experience with them, from the sale rep to all the operation, very responsive and really take care of there customers!!!

Solar panels installed

Green NRG are the best for solar installation. David is very professional and honest!! After reviewing multiple estimates I found David . We got the quote and the price was affordable and at the end was exactly what he said it would be! Quoality of work was top notch. I am super happy with the new solar system . I appreciate the hard work and following up

solar inatalation

After an exhausting search, we decided to purchase our solar equipment from Green NRG. Very smooth transaction, timely delivery and no surprises. Also, used a recommended installer from them . Solar was a lot simpler and affordable than the two previous sales reps had bid for the same job and products. Thanks guys,

solar panel install

Green NRG are the best for solar panels installation, David is very professional and honest. After reviewing multiple solar companies I found David at Green NRG. We got the quote from him and the price was exactly what he said it would be. The crew that he send were all hardworking people. Quality of work was beautiful! I would definitely recommend them to anyone who wants the job done quickly and efficiently! Thanks David and to the rest of the company.

Solar panel installation

Hi my name is Natalie I wanted to share my wonderful experience with David from Green NRG. David and his team installed my solar system at the end tail of summer 2017 He worked with me to get everything set up, the paperwork was done remotely as well as scheduling the work. I made progress payments as well . The office stuff was very helpful during the process. Things went fast and I got a great price. I am happy and recommend them without hesitation!!

Solar panels install

Green NRG were recommended by my friend who used the last year. I wanted to go for solar panels , I gave them a call and David was at our home the next day. He was very professional and informative so we hired them. The team worked really hard around the clock to finish the project in a timely manner. The pricing was very competitive, the communication was impressive and I can't recommend this team highly enough. Thanks guys!!!

Solar installation

David and his team did a fantastic job on my solar installationl. He was upfront with costs and very easy to work with. They got the job done quickly and efficiently. David is great to work with and was easy to communicate with. He was always responsive over email and text. Would recommend checking Green NRG out if you are looking for solar panels .

Solar install

Green NRG was great to deal with. I have worked with other company before and it was completely different experience. I am completely satisfied with the Solar Installation!! They took the time to explain everything all small details so we were involved each step of the way. The pricing was very reasonable too I would skip dealing with any other company!!!

Solar panels

Honestly, some of the best money I have ever spent. We hired Green NRG a few months ago for solar installation, they completed the installation super fast. The crew was polite and professional, clean, and did a beautiful job. I highly recommend this company, they worked really hard and wasted no time. AMAZING EXPERIENCE!!!

Solar install

Green NRG handled our solar installation during October. Their office stuff were on top of everything from scheduling our date , inspection and the experience was very smooth. All my questions and concerns were answered in a timely matter. After this great experience, I recommended Green NRG to a few of my friends to contact them as well. I am so glad we went with them..

Solar installation

David came to my house to provide a quote for solar installation and we booked with him right away . What really impressed me was is availability to answer all my questions and his effort to complete it on time His workers did a great job with the installation, very smooth process. Great job all around. Highly satisfied with the result .

Solar panels

Green NRG came highly recommended by my sister, so I hired them to install solar panels on my house. WOW they did such a great job. From the first phone call, to the estimator, to the actual service, Pacific Sky is definitely the perfect blend of quality and professionalism. I highly recommend them!

Solar panels

We been looking into Solar for a while and after comparing few companies we decided on Green NRG! From the moment we sign the contract they've been very quick and professional on every step. We got our plans ready within 2 weeks and after receiving the permits their crew installed our panels and we past inspection a week after! We have them for few months now, and we reduced our electric bill significantly. They also set up the monitoring system and we track our production every day since the activation. Love the fact the we produce clean energy ! We will recommend Green NRG to anyone!