Great Basin Solar NV

We hired Travis to design and construct our Solar system, based on good reviews online and his many promises of expertise. Travis faked his way along in a convincing manner, until I paid him for the design and permitting phase. Then he ran off, ignored our project, and failed to complete the required HOA permits, he failed to complete the solar system design as contracted, and he failed to apply for County building permits. A real scoundrel, not to be trusted. We filed detailed complaints with the Nevada State Contractors Board, Better Business Bureau, and his Bonding company. All of whom said we need to sue him in court. Warning: when his lips are moving, you know he's telling false stories. Same for his slime-covered attorney. A nasty company.

My solar stopped producing on August 2nd 2024. I to like many people that have had a solar system installed and has had the company that installed the solar system go out of business, leaving me and others without someone to work on our solar systems. The other companies that I have reached out to in the past won’t touch the solar system if they did not install. When I called Great Basin Solar to ask for help. Matt answered the phone (shocker)!! I asked a couple questions and he said yes, yes and yes they could help. What a relief!! They were above courteous, professional, completely honest and above all very proficient at their business. I can’t say enough about how appreciative I am that they are here in Reno Nevada taking care of the residents that have had solar systems installed and then had the company that installed go out of business. Thank you Matt and William for helping me get my solar system back up and working!! I will definitely be telling everyone I know that needs a solar system installed or anyone that needs a great company to work on their solar system

Everyone at Great Basin Solar has been professional and helpful. Installation of solar panels done a month ahead of original schedule. Work was completed in a timely manner and installers were great. Inspection by the city was one week after installation and information sent to NVEnergy the same day. Just waiting on my new meter and to start collecting the sun's energy!

The positive reviews we read on Great Basin Solar is what led us to choosing them for our system. From our initial email inquiry to completion, Travis and his team were prompt in responding to our phone and email inquiries. The virtual quote review session proved to be better than an in-person quote. Great Basin reviewed in detail, a step-by-step process of what's involved; description of the system, the cost, HOA approval, NV Energy conversion, down payment expected, an overhead picture of the proposed solar array, and what we should see from system smart phone app. We were further assured the installation and servicing will be done by their in-house technicians and not parsed out to contractors. Great Basin was proactive in keeping us informed through emails and phone calls, a welcome change from consumers always having to initiate follow up calls. The installation was clean and professionally done. Give Great Basin Solar a call. Based on our experience, you will be very pleased with their service.

very efficient, courteous, cleaned up after themselves barley noticed they were here.

I couldn't be happier with my experience with Great Basin Solar. Travis and his crew are friendly and professional. I have had every question answered, every concern addressed and I know, without a doubt, that I chose the correct company for my solar install.

The installation was very smooth. All our questions were answered. The installation was completed over a year ago and it has been working great!

Great Basin Solar has my enthusiastic endorsement and highest recommendation. We got quotes from three different companies and picked Great Basin Solar on the basis of their professionalism, the quality of the products they were offering, and the reviews they had received from prior customers. We were more than satisfied in every regard. Travis coordinated everything expeditiously and did all of the negotiating behind the scenes with the city, our HOA, and the power company. The workmen showed up promptly, completed the entire installation in less than 2 days, and cleaned up after themselves. If you plan to go solar, go with Great Basin Solar, and you will not be disappointed.

Knowledgeable and responsive. The team knows the area very well, and worked hard to tie up all the loose ends so I didn't have to worry about anything getting missed.

Great Basin Solar, as the name implies, is a LOCAL solar company. They do the planning and installation with their own people--who have worked together for years. They offered us an in-depth analysis of our needs and clearly defined choices of systems. They handled the loan, tax rebate and inspections. Their installation team was responsive and professional, installing our system in under 6 hours, and the results looked clean and solid. Because they are local, if something goes wrong someday (and things do go wrong in this world), I won't be calling some faceless corporation in Denver to employ a sub to fix it at their convenience. It's all done right, right here. For these reasons, I highly endorse Great Basin Solar.

We really liked working with a small, local company. Travis and the team are so committed to climate change and so experienced in doing their jobs. The panels were put in place in a day and inspections scheduled immediately afterwards. From the initial proposal to power on, everything went quickly and efficiently. Since we are older, we might not get much financial payback, but, regardless, we feel good about getting our power from the sun now as well as supporting the young people who are part of Great Basin Solar.

Great Basin Solar was very professional, kept me informed, was accurate in timing and had a very good installation crew.

We just got a solar system from Great Basin Solar installed. This is a great company that we honestly can recommend. Travis Miller and his team did a fantastic job and made it very easy on us with no doubts at all. They came on time, worked reliable and clean and very professional. We are very happy with the installation!

From the first phone call to today, our experience with Great Basin Solar has been pretty remarkable. The two people I dealt with were Joe and Travis, and both of them really exemplify excellent service and professionalism. We got through the entire process very quickly and painlessly, including the permitting process! We've had our panels for a couple months now with minimal issues (the one that we had involved an internet outage which was not Great Basin Solar's fault). And if there ever was an issue, Travis and/or Joe responded extremely quickly and resolved almost immediately. Thank you very much!

Very professional and organized. I didn't have to do anything to help move the process along. I was given a very details road map of exactly how and when each step would happen. The insight that Travis provided on the initial call was very important to me. I was shown much more information and reasoning for decisions than from other companies. My only problem is the current smoke situation isn't allowing me to determine if the system is fully operational, but it appears to be generating at a reasonable amount give the smoke.

Travis and all the guys at Great Basin Solar have been great!! They were so thorough and fast, much faster than the original expected competed date. Also it's amazing that they handle everything for you, even down to dealing with your HOA, if you have one. I personally also really appreciate that they don't try to up sell you. They're very honest and up front about everything and that means more than anything! I would highly recommend that anyone use them for their solar needs!

worked directly with Joe Stephenson at Great Basin Solar while getting competitive bids for our solar power system. While the bid was VERY competitive, what impressed me the most was how honest and forthright he was during the discussions about properly sizing the system and options to go with it. Unlike other firms I spoke with, he told me the truth, not what he thought would close the deal. I respect that tremendously. We moved forward with Great Basin Solar and upon approval of the permits, they started the next day and were finished one day later. Not only would I recommend them to a friend, I already have!

They use the newest and most efficient panels.

I found GB Solar through fellow contractors in No. Nevada

This Company is excellent. We shopped around and they were the best quality, best service and spoke in layman terms for me. The process was painless and finished just as they indicated it would be. Even know the estimates they gave us on what our electric bill would be after going online is spot on. They know what they are doing and I would highly recommend them.

Great group of folks to work with. Very professional and went the extra mile to help us with our system and adding some upgraded equipment to our house. Travis and Will are outstanding. We have recommended them to others and will continue to support Great Basin Solar!

Did a great job installing the system and their follow-up was all I needed to bring us up to speed very quickly.

After receiving two other contractors who come to bid my solar project, a friend of mine said he recommended Travis at Great Basin Solar. My friend is very good about shopping and doing his research so I decided to have Great Basin bid the project. Not only was their price very competitive but the work was amazing! My solar panels look so much better than my neighbor's words cant describe it. They work was done on time and exceeded my expectations! I cannot express my appreciation enough to Travis and Great Basin. Feel free to contact me at vclombardi at yahoo and I can send you pictures!

My wife and my experience with Great Basin Solar was superior from start to finish. Travis, the owner, was honest, personable, professional, and responsive. His company is locally-based, which made our experience even more fulfilling. I appreciated that the owner met with me and offered candid insights on exactly how my house was going to be modified. His depth of knowledge (certified in three different areas) was clear in the way he discussed installation, financing, and inspection processes. His solar design software was cutting edge and easy to understand. We were as much a part of the design process as we wanted to be. We felt comfortable relying on Travis' expertise, but got to contribute fully. He explained the financing process clearly, without glossing over any details. We now pay a monthly loan installment instead of paying the energy company. The install team was friendly and efficient. They finished everything in a little more than two days (sometimes it's less). Getting permits done was a breeze because Travis took care of all the details. We just read and signed the paperwork. My wife and I had the excitement today of turning on our system now that we have received Permission to Operate from NV Energy!

Travis and his team are a real benefit to the community. They were willing to install a pre-existing system that I moved here from California. They took care of everything, including working with NV Energy to get an upgrade to 200 amps on my main service. No cookie cutter sales team here! Everyone knows what they are doing and are willing to work with the client to get an exceptional result.

Travis contacted us in the middle of November 2019 per my request,and that's when we started the process. We signed the contract in late Nov. and our site survey was done the first week of December. Great Basin Solar had our application submitted to NV-Energy by December 27th and then we waited. Travis contacted us early January and gave us a target start date and ended up starting two days earlier than projected! The installers Matthew and Seth were very professional and courteous and the equipment installation and wiring over to the inverter were complete in two days! The electricians Will and Thad showed up a day or two later and finished the wiring at the main panel. Now we wait for the inspector and NV-Energy to do their part and we should be on the grid! Great Basin Solar has a great monitoring system and warranty. Travis took the time to answer our questions and explained it in laymen terms. Thanks! Great Basin Solar

I interviewed several companies and Great Basin Solar was by far the most professional and client oriented - and the best deal financially. Joe did a great job of explaining exactly how the program works. Travis stayed on the phone with me until all of the forms were completed. Since then he has walked me through each step of the complicated process. Communication has been outstanding. And then there is the on-site installation crew. They were amazing. Then entire project was completed in one day. They were in and out of the house, garage, and, of course on the roof. When they left there wasn't a trace of trash or any other sign that they were here. I would recommend Great Basin Solar to anyone interested in creating their own electricity.

My neighbor gave me rave reviews, so I had Travis come out to look at my house. Working with Travis and his team has been easy, and his installer crew were quality young men that made me feel comfortable having them work at my house. The install is professional looking, and all electrical devices are neatly attached to the house.

I received 2 quotes for a 5.3 kW rooftop solar installation in Carson City. Travis gave a thorough, organized, and informative presentation. The installation played out as he predicted, and his crew did an amazing and quick installation in 1 day. The system is up and running perfectly. I highly recommend Great Basin Solar!

Great Basin Solar, and Travis the owner, made the solar panel installation process easy and painless. Travis took care of all the permitting, from both the city and our HOA. Definitely recommend Great Basin Solar for your solar needs.

Great Basin Solar delivered as promised. They provided a schedule and scope of work which was completed on time. The NV Energy inspector who activated the system said he trusts Travis and his crew to do a professional installation. The 30 panel system is now up and running and producing electricity. The production is easy to track on the App that was provided. It all looks great too.

It was a long-time dream of ours and Great Basin Solar made it come true! What a fine team of professionals--highly certified and experienced. We could not believe how inexpensive it was. We expected our system to cost 3 times what it did. Travis is very easy to work with. He explains his proposals and models at whatever level of detail you desire and then follows through once you sign the contract. Everything happened within the time frames he outlined and he took care of all permitting and inspections, as well as the incentive paperwork. His team of installers are both fun and efficient. It took two days for them to finish our 22-panel installation. My honey has most of a degree in electrical engineering and is VERY PARTICULAR about what happens with his system. He loved these guys! Their work is clean, efficient, well thought out and thorough. Plus they play great 80's music and they are very happy! The system produces exactly the amount of power Travis modeled. The net metering/banking through NV Energy works exactly as Travis explained. We are so lucky to live in a net metering state. We also added an Electric Vehicle and the system easily accommodates our little Nissan LEAF. This was included in the design by Travis, in addition to our normal power use. We are so thankful that we went solar and stopped waiting! Our system is guaranteed by Travis for 25 years. He is a local guy who plans to stay in Reno and he takes care of his customers. (I also know people who are not his customers that he has helped with their systems, one of the reasons we chose him.) You can't go wrong with Great Basin Solar. In fact, we have 3 friends who now have systems designed and installed by this team and they are all happy. If you want more information about what one of Travis' systems looks like live, check out my blog at: https://rhondaashurst.com/category/going-solar/.

Local company with a vested interest in doing the best job for their customers

All the Great Basin Solar personnel were friendly and professional. My wife and I love our system and look forward to years of electrical savings.

We are very happy with our decision to go with solar. The team at Great Basin Solar made the entire process simple. They definitely know what they are doing, and we will use them again for future projects.

Great Basin Solar did a fantastic job consulting me and answering all my questions prior to, during, and after installation of my solar unit.

GBS did a great job on the installation. The conduit runs are straight, the cabling is neat and all of the construction waste was cleaned up and disposed of. Well done! The system came up clean and provided power and communications as expected. The cost of the installation was well within industry norms and about 1/2 the cost on a kW basis of the door-to-door salesman that showed up one fine day. Yippee. Well done Travis and team.

The team at Great Basin Solar impressed us with their desire to make the solar process easy for us. Travis communicated with us each step of the way, quickly answering any questions we had. Matt and Will were very thorough and professional in their installation and set-up. It was obvious that they enjoyed their work. We could not be happier with the results!

I had wanted to look into solar panels for our home for a while (in Nevada, how could you not with all the sun here). I was aware there were some incentives out there to do so, but that said, I still procrastinated on initiating the process after reading reviews for a few installation companies online that were pretty negative. I, like everyone else, want to avoid a negative experience. After I was contacted by a company out of state soliciting for solar installations, I think I made an open request using a solar website. Travis with Great Basin Solar responded fairly immediately after I requested contact. He initiated the entire process and it was great to deal with him. My fears with having solar panels installed were: the quality of the installation, the ease of it, and the cost of having repairs (among others). I identified these concerns to Travis. He was able to put me at ease - he works locally, showed me other installations and their solar panel activity online, stated he would handle all the permitting, etc., and explained to me how repairs would be made (the panels themselves are warrantied for a good while, 20 years I believe). Travis explained financing options, and ultimately I decided to have them installed. Matt and Will did the installation, and both were great to have (they listened to music at too low a volume in my opinion...). They were knowledgeable and seemed to have the installation done in half a day (super quick). Travis followed through and coordinated the permit process and the other checks needed, as he said he would. At NO point did I have to call the city or NV Energy, etc., because I was left hanging, and at no point did I have to call Travis and ask him what was supposed to happen next (he was thorough in what the process was). My system has been active for a few weeks. The system uses 22 panels. Something I thought was amazing... In the beginning, he showed me another install's solar panel activity, like I mentioned. Travis said he monitored all his accounts and mentioned he would likely notice a problem before I did, and send someone out to correct the issue. A few weeks ago I got home and looked at my solar panels' activity at a glance. I noticed one seemed to not be generating power at the level its brothers and sisters were.... I did not have time to notify Travis and ask about it. Ends up, I didn't have to - Matt and Will appeared the following day and asked if they could get on my roof to change a part out because they noticed the same thing. So, Travis was on it. He followed through with what he said, and I didn't have any surprises. One of my philosophies is to "say what you mean and do what you say," and I expect this of other people... Travis, Will, and Matt exemplified this. I'm confident if I have any concerns going forward that I can contact Travis and have them resolved. I trust him, and I put more emphasis on "trust" than your average person, we'll say. Thanks!! - The "Fuzz"

Travis and his team were extremely professional and thorough. The installation was completed in a timely manner. Couldn't be happier.

Excellent! Smooth transaction. No B.S. Super professionals. Travis is very knowledgeable and knows how to squeeze the best benefits from your energy provider. The Great Basin Team of installers is courteous and know their trade to the bone. I have a 19 KWH system and works flawless. I've got free, instant, computer and phone access, every second, to my solar power system production. I can see the system's layout and every solar panel's output continuously. And not to forget: The Best Price in Town!!! Although we've got activated in December and the sun isn't great, I have already days when I'm generating more than I'm using. NV Energy will pay you cash for what you put in the system.

We interviewed three different solar installation companies and found Great Basin Solar to be the most prepared and qualified company to design and install our residential PV system. Travis Miller spent significant time to move along NV Energy to complete the process with their meters installation. The installation went very smooth and efficiently and now we are currently producing about 14 kW a day (winter days) from our 3.57 kW system. As an alternative energy architect, I would strongly encourage anyone contemplating to install PV Solar to DO IT with Great Basin Solar.

Great Basin Solar, Owned and operated by Travis Miller, is a great mix of the smaller size company that gives excellent service, with a personal touch, combined with the sophistication, contacts, and quality professional knowledge of a larger company that I was hoping to find in a Solar Contractor. Travis adapted our existing tracker motors and poles to new more efficient panels and inverter, resulting in a perfect solar system for our situation. He was patient, helpful and knowledgable during the entire process and now we are seeing zero utility bills, with the ability to easily monitor the system and or each panel through an easy to use app. AND the price was very reasonable. We couldn't be more pleased!

Travis Miller, owner of Great Basin Solar NV explained every detail and helped me to get the system that was right for me at an excellent price. Travis and his crew were prompt and efficient. Years after the installation I called with a question and Travis was there with the answer for me. I couldn't be more pleased. My system is saving me money every month AND I am feeling very GREEN.