Excel Home Solar

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Updated: 12 August 2021
Installer

Installing solar since 2019

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3.19 from 3 Reviews

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Excel Home Solar reviews


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3.19

Avg. rating

Breakdown of consumer reviews

Sales Process

2.7

Price as quoted

3.0

On schedule

2.3

Installation quality

2.3

After sales support

2.3

Latest good review thumbs up

Saray T. | Parrish, Florida | 02/26/2019

Exceptional Service(5 STARS)

Tim and his crew really went the extra miles to make sure the installation of 9.9kW solar system on our roof go as smoothly as possible.<br /><br />I was impressed with the crews. They've addressed all my questionsconcerns very professionally and with good manner during the installation.<br /><br />I wasn't happy with the inverter being installed on the outside of the exterior wall. Because the premature decision that I've made during the install.<br /><br />I called Jim(the VP) up asking if it is possible to move the inverter back inside the garage even it wasn't ESH false, it's my fault (the homeowner) that I didn't know where I wanted the inverter to be installed on the first placed. Jim did everything possible by sending Tim back on the next day for another half day to move the invertor back to the new location and without charging the labor.<br /><br />Everyone in the team (Jim, Tim, and Covey) did everything they can to make sure the transition goes as smoothly as possible. And they definitely did that.<br /><br />I'm so glad that I've chosen EHS to install our solar system and I would commend ESH to any homeowner who want the job done right at their home. The installer was efficient, neat and did an excellent job.

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Latest bad review thumbs down

Jo | Port Richey, Florida | 11/13/2022

Miserable follow-up care...

Maybe I should say non-existant... Like the other person who reviewed about his roof, we too had a bad installation with roof leaks. Not to mention, we just had all new singles put on and replaced any bad wood, so the roof was in excellent condition. When I started seeing discoloration in our garage ceiling, we called Gary about the leak. He gave us the song and dance that he'd send someone right out. Well, that was over 6 months and several calls ago. We've had our installation a bit over a year ago. What really concerns me is that if it's leaking over the garage, where else is it leaking that we haven't seen yet? And it's become obvious that Gary is not going to take any responsibility for any of this. To add to that, we also put in a new hot water tank at the same time. We requested a pan be put under the tank, but due to its size, they "weren't required" to use one. Really??? Well, since they "weren't required" to install it with a pan, they didn't - in spite of promises that would get done. We called about that several times too. We finally handled it ourselves. Once the installation is done, you're on your own with this company. They'll be very attentive until after you sign the papers that the installation is done and they get paid. After that, you're on your own.

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Sheila | Fort Lauderdale, Florida | 08/12/2021

My entire roof and trusses need to be replaced

Installed a very large solar panel system along with battery back-up for my home. The ceiling in my bedroom caved in because the solar panels were not installed properly. I now have two other ceilings caving in as well. The entire side of my house where the solar panels were installed is leaking. The wrong screws were used for the installation and they were not sealed. Now my entire roof along with the trusses inside need to be replaced. The system was installed less than two year ago. James Warrick at Excel Home Solar is not honoring his warranty. He indicated he is not responsible for fixing the improper installation.

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Florida - St. Petersburg

900 31st St N Suite A, St. Petersburg FL, 33714

Contact Excel Home Solar


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Head Office
900 31st St N Suite A, St. Petersburg FL, 33714