08/12/2021
Sheila
Installed a very large solar panel system along with battery back-up for my home. The ceiling in my bedroom caved in because the solar panels were not installed properly. I now have two other ceilings caving in as well. The entire side of my house where the solar panels were installed is leaking. The wrong screws were used for the installation and they were not sealed. Now my entire roof along with the trusses inside need to be replaced. The system was installed less than two year ago. James Warrick at Excel Home Solar is not honoring his warranty. He indicated he is not responsible for fixing the improper installation.