HanselmanGretal | Kernersville, North Carolina | 08/09/2022
System still not active to use
You better run far away from these Morans at Encor! Spent almost $30K on a solar system back in April and these idiots at Encor still don't have approvals from County or Duke Energy for the system to do anything. Their follow through and communication on the back end after the sale and install is absolutely terrible. And they're not responsive to any communication at all for them to pay our utility bills until their operations idiots can get the system powered on. Out of Cash for over 5 months and they said without an HOA is would be 75-90 days. They are full of shit and don't know what they are doing. You better run far away from these Morans at Encor!
Randall Meyers | Nampa, ID | 12/11/2021
Exceptional service and results!!
Recently decided to make the switch. Had a 12kw system installed and its been great. 6 moths ago we started the process and havent paid a power bill since!!
Leonard | Tucson, AZ | 10/28/2021
Horrible
Tucson AZ…sold the system but completely ignored the deregulation laws since 2018, still getting utility bills -not the production I was promised but then again their engineers can’t figure out deregulating a panel down to 100A. Horrible follow through and NO accountability and now I get to fix the problem at a cost of an additional $3 grand after spending $34K! These guys make used car salesman look good.
Matt B | Charlotte, NC | 10/16/2021
The sales and loan process went very smoothly with no surprises. The salesperson was very knowledgeable. Unfortunately, installation had a few problems. Encor uses satellite imagery to determine the size of your roof and not a tape measure. As a result the installer determined that my panels needed to be reoriented on installation day because they wouldn’t fit in the configuration that I had approved. My biggest issue was that I was given unrealistic expectations of having my panels operational in a month or less. It actually took closer to 4 months. A lot of that was out of Encor’s control, but it did take them several weeks to complete the electrical work and a failed inspection took another couple weeks to address. Now that my panels are operating, I’m happy with the end result. The panels look sleek and low profile, and the wiring is well hidden. The mySolarEdge app is also really cool to look at since I get real-time energy generation plus lots of historical graphs.
Mike | Wilmington, North Carolina | 09/10/2021
Good sales pitch
They can sell you a system fast, set you up for an install and only complete half the job before they move to another job. Don’t come back the next day when told. Have to stay on them to come back and parts needed where not delivers for the install and those that where delivered where damaged. Stay clear from this company
Jason | Las Vegas, Nevada | 08/13/2021
They do a great job
They are very friendly and nice
mgideon | Sparks, Nevada | 08/10/2021
One of the easiest things I've done.
Encor made this entire process so easy. They handled everything for me in a timely manor. I'm sure it wasn't a simple process but for me it was really out of sight out of mind. I was kept updated and informed through the entire project.
Susana | Pflugerville, Texas | 07/28/2021
Encor solar
I need to replace my roofing for winter storm damage roofing company tried to reach I tried to reach to take plate down no response and when they responded said we need to wait at least three month to take down God only know how long will take to install . I have a neighbor has solar from different company came took down plates and when roofing company done with roofing within a week came and installed back . Encor solar service very bad . I have a leak in my roof they don’t care @ all.
Denise | Sun Valley, Nevada | 06/23/2021
Committed and professional
The initial contact convinced me of the advantages of installing solar. The rep. Explained everything so I felt secure in contracting with Encor.
GregC48 | San Antonio, Texas | 06/22/2021
Absolutely Garbage company
System was installed in December 2019, about 3 months after it was supposed to be installed. After that the headaches just got worse. Install faked inspection, needed to have additional work done. After that, encore has still (as of June 202) not sent the correct paperwork to CPS for my solar rebate. On top of that: they either lied about what constitutes a local company, or were just fraudulent about how well they knew the program which is leading me to only receive half of the solar rebate. I can't recommend usi g a different company enough.
