Empire Solar Solutions

Updated review

Updated Review I’m going to update my previously posted review regarding my solar install. Although the install was less than spectacular and damages occurred to the property (as I previously stated), Adam (owner) did make it a point to come to my house on a Saturday and get a grasp of the situation himself. He was apologetic and agreed to remedy all issues. I have to say the communication between us has increased greatly. Unfortunately due to the issues we had I cannot give them a five star rating but i will increase my rating of them for the effort that was made to make sure all issues were resolved. It also helps that my solar system seems to be producing very well thus far.

Going Solar takes longer than it should

I purchased 25 solar roof panels from Empire Solar NY in March of 2018. It's now September (!!) and the process is not finalized. Yes, the panels are installed and presumably working...I haven't yet received my ConEd bill to notice a savings...but the last step of the process (trimming overhanging trees) was promised and still not delivered. Also, have had a great deal of trouble reaching this company, as their phones are always tied up, voicemail full, or nobody home. That said, the panels look good and appear to be generating electricity as promised. I do not regret this purchase and still believe it to be a wise investment. It's just that the follow-up service is frustrating.

Great Company, Great owners, Great Panels.

Look I just had my solar panels installed and I can tell you that I just love watching that meter spin backward! Adam and Mark are co owners of this company and they are so good at making it a painless install and will answer any of your worries about getting solar. I Highly recommend them. They will work with you on all aspects of the project from start to finish. I had my panels installed just before that big snow storm (18inches) and then that rain storm and nothing happened to my panels or roof.