American Sentry Solar

Going solar has been easier than we had imagined!

Our experience with American Sentry Solar were surprisingly stress free! Honestly, when it comes to solar installations, I was skeptical solely due to hearing about a co-worker’s horror story about how an installation caused water leaks due to roof damage. Then there were the legal actions to hold the solar company responsible for damages. However, we are pleased to state this was by far NOT our experience. American Sentry Solar staff and technicians took care of all documentation to include completing the state grant paperwork, initiating the process for us to receive our Solar Renewable Energy Tax Credits (SERC), providing supporting documents for our HoA application, and requesting a new electrical interconnect meter from Delmarva Power. We had our consultation with a sales consultant, Jonathan, within a few weeks of scheduling the appointment. He was very polite and gave a good introduction about American Sentry Solar and the steps involved in their solar installation. The process began with a review of our electrical consumption to determine the panel configuration suitable to our situation. Next, we talked about cost, and quite surprisingly solar ownership is very doable once federal SERC tax credit and state grant funding are factored into the purchase. Completing an on-the-spot financial application was fast and easy. Even though we decided to pursue the solar installation, we were offered several days to review the provided documents about cost, materials, and the overall investment. A site inspection was performed by Gailan who explained what our installation would entail and answered all our questions. On the day of the installation, I had to work, but the solar foreman, Casey, explained what he and his team were to do, which took less than 4 hours to install 14 panels then run conduit and wiring through the attic into a junction box on the opposite outside wall from the house circuit pane. Throughout the installation they were very polite and respectfully. In fact, Casey took time to speak with me on the phone to answer any questions I had, particularly about how the panels were mounted to roof. I was surprised to hear they didn’t drill holes in the roof. Casey explained the mounting system and even provided a sample of a mounting bracket. The installation is finished and we are very pleased with the outcome. The panels blend in nicely with our roof shingles. The interesting part is we can monitor our electricity production via a phone application as well as what we are drawing in from the power company. Going solar has been easier than we had imagined! Chuck & Yvonne S.

Professional and Friendly

The company is very easy to work with. The salesperson, Brad, was very knowledgeable and able to answer all my questions before I made the decision to purchase. All of my interactions over the phone have been friendly. They even made the extra effort to make sure the subpanel in my garage was able to be used since I wanted the panels installed on the detached garage roof. The installation was done after only a few weeks from contract signing and was done very quickly and efficiently. Still waiting for BGE to do their inspection and switch the meter but I can't wait to start saving on my electric bill.

Couldn't be happier. Brad, the salesman was very knowlegable and answered all of our questions. The installation was very professional. Their customer service is second to none. Highly recommend

Solar Panel Installed

I am very thankful American Design and Build and especially to Adam for answering my questions, to Brad and his team for the installation of my solar panels onto my roof. I was hesitate to install solar panels until an American Design and Build representative came to my home and showed me all aspects of solar panels, the incentives, costs, installation, etc. They did any outstanding job with the installation, they were thoughtful, courtesy and told me everything they were doing. In addition, they arrived at my home right on time and I was shocked they were done so quick. Thank You again to Brad and his teams.

Excellent Service

Excellent company to work with. Employees professional and friendly. Once started, system was completed quickly. Inspector was impressed that they went beyond what was required. Would recommend to family and friends.

Huge Step, No Hassle!

We were of course nervous at this big idea, but my wife and I figured the savings and sustainability made it worth the uncertainty. Jerry Hopp did a splendid job explaining all aspects of this important move, and we felt very sure that we were doing the right thing. He made a lot of assurances, and we were prepared to have some of them not come true. But it all turned out just as he said. The audit inspection was smooth and flawless. The work crew was prompt, polite and quickly about their work. Each team member knew exactly what he needed to do and even our most skittish cats had no trouble when they came through! The job was done in only a few hours, and we can already see our roof panels are producing much of the power we used just yesterday. What a feeling! And as soon as the power company can attach a smart meter, that proportion is only going to rise. Nothing can completely take away the nervous tickles at doing something so important. But we are thrilled with the service, efficiency and friendliness of the staff at American Sentry.

American Sentry Solar 5 STARS

Our search for solar began in January. We compared about a dozen companies from the internet and contacts made at the Maryland Home and Garden Show held in March. American Sentry Solar was our clearcut choice. There were a variety of reasons. Brad, our sales representative, was outstanding. Other major factors were the price, the complete warranty on all aspects of the equipment and maintenance, and the attention to details by them. American Sentry Solar is a local Maryland company, which became increasingly important after dealing with out of state companies. Most of them didn't have their own installers, nor local representatives, nor in some cases, people who could speak clear English. One Pennsylvania company would not present a written contract (only verbal). One company was charging extra for trenching for our field mount. Several companies did not have good ratings on consumer review sites (that was also really important for us). During the installation workers talked with great respect about the company president, Joe. Other impressive comments were about the quality of the company and working conditions. All conversations were positive. There were no negative comments made about coworkers nor the company – none. Galen and Casey kept us informed about their work schedule for us. Twice I asked questions about “could they”. On both occasions my concern was addressed respectfully…whatever the customer wanted. Casey actually went above and beyond to check out safety caps for the end of girders when I asked.

Live as of Today!

The process was made extremely smooth when working with American Sentry Solar. My panels are up and running as of today, and it is so exciting to literally see my solar energy accumulate with the app! Very excited to see my savings in the months and years to come!

We found the right contractor!!

The process was seamless, we met with Brad at our home. He walked us through the whole process. He answered any questions we had and explained the solar systems they install. We decided on a ground base system. We couldn’t be happier with the system. From Heather in Financing to Gailan and his install crew. All professional folks, in my opinion American sentry solar is the best out there. I’m looking forward to our many years ahead.

Excellent & Smooth Service from Start to FInish

After reviewing multiple quotes, we decided on American Sentry Solar. Excellent choice! The service was top notch from start to finish. We were walked through the whole process as well as financing without the pressure of needing to sign on the dotted line right than and there. We were given the time to consider the information which was very much appreciated. Decided the next day to sign after 'sleeping on it'. No regrets. The whole process was smooth and the entire team was excellent. No questions were left unanswered. If friends or family consider going solar, we will definitely recommend American Sentry Solar.

Happy, Happy, Happy

My husband and I have debated over Solar for a while. When I saw an add for American Sentry Solar. Brad came to the house armed with all the answers to our questions. We did not want to rent panels, we wanted to purchase them. Brad was able to help us out with a new roof and critter guards as we have a ton of squirrels. The crews that came out to install the roof and solar panels were fantastic! They were respectful of my property and the clean up was beyond compare.

Excellent to work with - Not pushy like the others

We really wanted to go solar in our new home. We were very apprehensive after hearing from people how pushy some of the providers can be. However, Brad with American Sentry Solar was anything but. He arrived with data that he and his support team developed that offered a recommendation. He spent most of the time asking about our needs, different options, the weather, etc etc. It was only toward the end of our discussion that he went through the ownership model, cost, etc. He emphasized that although he would like a decision then, it was not required. He spent time discussing various financing options as well - a very complete package. We ended up asking for more panels than originally recommended to completely fill the back roof. The company kept us informed throughout the process. Now, just waiting for the electric company to show up with the meter !

Great Solar Company

I am extremely pleased with American Sentry Solar. So far, the whole process of going solar has been great. I did shop around to check prices and reviews and found American Sentry Solar to be the one for us. They are local, do their own work and use top quality panels. Those qualities were all high on my list. Brad was great. He has been with us every step of the way. He has made the process straight forward and manageable. He answered all my questions and if he did not know the answer, he would find it and get back to me in a timely manner. He has made it a stress-free process and I hope he can do so until we are 100%. Casey and his roofing team and electricians did a great job as well. They came on time and worked in a professional manner. They all introduced themselves which was nice (unfortunately I am terrible at remembering names). They were courteous and took care of my property. Just a really great group. So, as you can see, I am pleased, and I hope this will continue for the life of my panels. I do plan on getting more panels in the future and I know American Sentry Solar will be there for me when the time comes.

Streamlined Expertise

From start to finish, my experience as a residential customer with American Sentry Solar was first class. During the sales presentation, I was informed why ownership is preferred to lease options for a solar array. Additionally, the company presented themselves as the custodians of top-of-the-line product, installing LG panels with Enphase microinverters. The initial quoted price was above what I was willing to pay, when I was contacted a few months later with a significantly lowered "seasonal discount", I was compelled to purchase. From decision to installation, the experience has been amazing. I'd like to thank my installation team: Brian, Jake, David, and Josh who were in and out within 4 hours. The install was professional and the guys were well informed. Overall - 5/5!

Definitely using again!

We just had our 30 panel ground mount solar system installed. Brad, Gallon, Phil, Larry, Todd, Jake, and everyone else who helped get this installed was amazing. Everyone was professional, friendly, and respectful. As with any job there were hiccups along the way and this team of guys handled it swiftly! Thanks for putting up with all my calls and last minute changes! I look forward to using them again in the future!

Outstanding Quality

We have looked around for years for "the" solar company to use once we purchased a home and we found it. American Sentry Solar was far and beyond the best service, price and quality work we were looking for. We dealt with many others before and nothing came close. The moment we met spoke with Kelly on the phone we new this was looking good. Then we met Brad at our home appointment and he showed us everything with an outstanding presentation. Brad's customer service and approach was warm and inviting. Made it feel like we were just friends or family. My family and I recommend American Sentry Solar to anyone in the market or even curious. Just give them a hassle free appointment and you will be amazed. Thanks again, The Strong Family

Awesome experience

I thought that the process from sign up (with Brad Klipner) to 'power up' went well overall. Of course, there were some glitches to be ironed out but the staff kept me in the loop as to the how, what & why of it all. Everyone was professional & courteous. The company was able to work within my work schedule.

WONDERFUL TO WORK WITH!

American Sentry Solar installed 15 roof panels in Oct., 2021. We were very impressed with everyone we spoke to. Our salesman, Will Randow, explained clearly and completely all we needed to know about the process in order for us to make an informed decision. We never once felt like Will was trying to 'sell' us these panels. It was just the three of us sitting around the table and talking to each other. The price was very reasonable and budget-friendly. He spoke honestly with no B.S. That really stood out for us. The panels are also made in the USA, which we liked. We spoke to Adam (scheduler) to pick a day for installation. Installation day arrives and so do Casey (foreman) and his team of Matt, Jake and Josh. They were on time as promised. They worked well as a team and were very polite and respectful of our property and cleaned up after they were finished. We are already seeing some savings with the installation of the panels. We anticipate bigger savings during the Summer months when it will be sunnier.

Easy solar install

American Solar Sentry is a reliable company I can trust. They have been in business many years, have top ratings in the solar industry, and use quality materials. On average the cost of going solar is no different than the cost of my electric bill. Once the panels are paid off the return on investment will be fantastic. What I appreciate most is that American Sentry Solar handles all the details including permits, financing, and installation. Aside from the initial consultation, all I had to do was schedule the surveying/planning, installation, and final inspection. All went off without a hitch and in just over a month I had solar and an app on my phone where I could track how much energy my panels were producing compared to how much I was consuming. It's a very cool app and I feel good about using a clean, renewable energy source which is friendly to our increasingly precious environment.

Highly Recommend American Sentry Solar!!!

I looked at about a dozen different solar panel providers and finally decided to go with American Sentry Solar. They were very responsive, have great ethos and did a great job with install. They went above and beyond by removing the old electrical wires (no longer connect or used) that a pervious contractor has just left. They were positive and also pretty quiet. I worked from home while they installed the solar panels and they didn't need to shut off the power. The panels have been great thus far and my bill has significantly decreased. We are actually exporting energy and can see in the app exactly what is happening in real time.

Great job - exactly what they said

Dealing with American Sentry has been a real pleasure. Everything they said they would do was done on time or sooner. The workmanship is great, the personnel very helpful and just a great job. The install could not have been better. It looks great and the job left everything clean and neat. I looked at less expensive alternatives, but I am quite sure that this was the right choice. I am happy to have American Sentry as my solar partner.

Best experience ever

Everything was great! From the initial consultation with Matt he was a pleasure and very funny. The installation and follow-up processes was amazing and very professional. Everyone was knowledgeable and efficient. The process went smoothly from start to finish. Just an overall pleasurable experience.

Solar Installation

Very professional and courteous service. Kept us informed every step of the way. Excellent workmanship with a attention to details. Each step scheduled by American Sentry Solar to the customers convenience. A breath of fresh air in todays world. Full time employees, equipment made in the USA and a great warranty. I would recommend them to family and friends with confidence.

Great experience!

Everything was great! From the initial consultation to the sales, installation and follow-up processes. Everyone was professional, knowledgeable and efficient. The process went smoothly from start to finish. Just an overall pleasurable experience.

A very positive experience in all aspects

From the introductory visit to the final wrap-up, it was a matter of courtesy and efficiency. They are good communicators, which I value, and although the price was on the higher side, we were able to discuss and negotiate a final cost that was mutually advantageous. I have not hesitation in recommending them.