Alternative Solar (Out of Business)

Scam

I too have had a bad experience with nothing but deceit from this company I get on average 40 to 50 dollar credit from my electrical company for going solar but still pay most of my electrical bill plus the cost of the panels...overall I'm paying close to double what I was paying before going solar...and now these idiots are bankrupt..I too am interested if anyone is starting a lawsuit...my email is jsanchez4040@gmail.com...thank you

Killeen TX, RIP OFF

We got our sollar pannels on Jan 2022 without the Batteries, keep calling their customer service, complete trash, still waiting for those batteries, whoever is going after them with a lawsuit, let me now what you need. I want to be part of it anibal.reyesrivas86@gmail.com

Alternative-Solar is a crooked company

I now have major leaks in my roof since they installed my panels back on 9/2021. I did not know they went out of business, so I guess my warranty is just toilet paper now. If someone is suing them please contact me as well.

Worse company ever

Lourdes San Antonio Took them 8 months to get my panels working and now having problems with my roof and my house was build in 2021.the installation was not done properly and the decided to close. It was a headache since day one. Oh also having problems with battery as well. If anyone is going after them I’m in as well. They have to pay for all the damages they have caused!

Alternative Solar & GoodLeap - Louisiana

It’s been since March 2022 and still no product or service. The company has filed for bankruptcy and goodleap is asking for payment for a complete product that I don’t have and services I can’t use. Now I’m having to pay for an attorney.

Complete Scam

I…like others have the same complaint as far as length of time it took for the panels to be put on and lack of communication and competency during the process . I could never get ahold of anyone, and if I did, there were no real answers. I finally got a hold of the owner but he just kept putting me off. Now the panels are not producing what they said they would produce and the company is bankrupt and we have nowhere to turn. Now I know why the owner was just putting me off as he knew he was going to file. Seeking legal counsel to possibly go after the company and or Goodleap. Has anyone had any luck? I’m stuck with paying for CPS energy bill, as well as solar panel bills to Goodleap. A complete scam and Goodleap is as much at fault as they are aware of these kind of installers yet do nothing about it. Count me in if anybody has found great legal counsel.

Bad From the Start

Good day, I have seen all the new comments. I have had the worst experience from this company and I have had problems from the start early 2022. I want to be part of any lawsuit with this company. Robertarthur71@hotmail.com Rob

Class action suit!!!!

Whoever is pursuing with this please email me and Lmk what we have to do!!! So tired of this company and goodleap as well!!! NIGHTMARE SINCE THE BEGINNING

Second review

After a via crusis to complete the installation and commissioning of my panels which "only" took 8 months to complete, now I have roof issues and come to find out that this "company" has gone out of business. I see some comments bellow about class actioning both Alternative and Goodleap for which I'm for and will be monitoring in case it goes through to be a part of.

Very Disappointed Harker Heights TX

Like a few others here, I have gotten nothing but grief from this company. It's been 11 months of nothing, now they have gone out of business. For the couple who has started or are going to start the class action suit count myself in. I would still like to go Solar, now I have to find a solid company to come and finish what was started. I to have to have my roof repaired, thankfully it is on my back deck on not the roof of the house. I should have trusted my gut back in March of 2022 and just paid the cancellation fee and saved myself a lot of heart ache. I can be contacted at the following (glzrpl@yahoo.com).

SHAME ON YOU

I regret doing business with them, they put me in a contract, installed the panels, and closed their doors they suddenly went out of business, and the panels are not even connected to my house.

Manipulative and a bunch of frauds!

They put solar panels on our roof but never connected the electrical and lied and said they got city permits. No permits, no electrical has been done. Now Goodleap says we owe for money because we have solar panels. No we have paper weights on our roof!

Solar Panels

Hello so it looks like we are all in the same boat here! I have roof repairs that need done, solar panels that do not work, solar panel skirts never received, and have been paying for the solar since 10/01/22. The finance company that I went through is Dividend Finance. This company referes me back to Alternative Solar. Alternative Solar has filed Backruptcy and is rebranding. I work full time and attend school full time so time is an issue. If anyone has any information please let me know, maybe we can get this resolved? Laura and Larry Johnson My email is (REDACTED)

Go Somewhere else!

I signed up for solar in March 2022 and still don't have my system complete 10 months later. But, I have been paying for the panels for 8 months. The panels were installed in April 2022. The electrical wasn't finished until September. I have been getting the run around for months saying the were scheduling my inspection. They scheduled the inspection for Friday, January 13, 2023. Of course, no one showed up. I called before 4:00 and no one would answer the phone. No one responded to emails either. The website has been changed so you can't get to any information. I wonder if they have finally gone out of business.

Way too long of a project

We first signed our contract in March of 2022 and our panels, now January 2023, still have an issue with “gateway meter”. They were not even turned on until December 2022, yet we still paid from June 2022. We have just been paying solar plus electricity, but I trusted the guy that sold them to us, as I knew him personally. I have seriously considered getting a lawyer involved with this company because they do not do right by their customers.

Worst Company Possible

In less than a year my panels quit twice. Again they quit. They produce nothing and the company will not even answer the phone. $38,000 for nothing. Stay away from Alternative Solar. It's a rip off.

Alternative/Goodleap

I feel Goodleap is just as responsible as Alternative!!! They are funding a worthless company and then want payment. As a consumer we are stuck in the middle. They put leans on our homes for non payments. They state they are just the bank. However this is just like a "Lemon law" for car. We were all sold a product that does not work. Now we have two payments solar/power. We need to file a class action suit against both companies. If anyone is interested email kimehilton71@gmail.com

Can't give 0 Stars but I would- Class Action?

This company is horrible! I can never get ahold of anyone. We signed up for solar back in July and it's January and we don't have working panels yet. You can't fix stupid and these people are STUPID. No one ever has answers. You will go in circles with these people. I would go into details but all that would do would reiterate the same shenanigans others have already been through. Cliffs Notes: They ordered the wrong panels, ruined my roof, changed plans in the middle of installation, had to repair our roof, had to resubmit plans to the city, and had to resubmit our CPS rebate, I've made multiple payments on not working panels, thousands of phone calls and emails, and truly the most frustrating purchase I've ever made. I HATE THIS COMPANY. Pretty confident they went under and are "merging" with another solar company and in the meantime I need to hang tight and continue to pay for non-working panels. LOVELY. If anyone is putting together a class-action lawsuit, please let me know!

CRIMINALS - join me going after these criminals

Please contact me if you want to join a class action against this fraudulent company. cdbeene at gmail This company is defrauding Louisianans, let's stop them

Equivalent of getting scammed

This company has an F rating from BBB, stay away if you want to keep your sanity. Like many others on here I share a similar story. Contract was signed in September 2022 & here we are January 2023 and my electrcial work hasn't been done. Countless calls to customer service, whom schedule appointments and the technicians won't show up or even call to say they're not able to make it. I don't even know if my panels will produce anything since they're not even wired. VERY infuriating. I went to see a lawyer and was advised to go to the DA for my county and to push it up all the way to the AG since there is plenty of evidence of consumers who have been left in the dark by this company. PLEASE BE WARE OF THESE PEOPLE!

I am regretting doing business with this company

I installed sollar 5 month back, it’s operatinal from last two months and they already made me to pay 3 installment. I didn’t see any difference in my utility bill, it’s same with or without it. I complained 100 times to send technician to check. They didn’t and I am paying two bills now. Just wondering if I can file case among this lier and thugs. Please suggest how can I do it. It spoil my house roof and money.

Stay away not worth the money

Stay away from this company had my panels installed January 2018 and to this day January 2023 my panels have yet to be working 100%. They do not call back they do not respond to emails they are horrible at communicating with you and to top it all off we are paying for the panels And paying a high electricity bill and they messed up my roof my gutters and do not want to do anything about it or do not want to take responsibility for it. I am beyond frustrated I went on the business better bureau and reported them and of course they responded but once the case was closed yet again no response from email call back or text . they have also replaced my inverter three times they’ve been up on top of my roof maybe about 10 times so my roof has damaged from where they’re on and off my roof they’ve had to add four additional panels because they said that my 42 panels were not producing for my home which is 2300 ft.² but other Solar companies tell me that I should be Wayover producing with that many panels so now I have 46 panels on my house still have an electric bill over $200 plus what I have to pay for my panels. Now they’re telling me that I could call solar edge to see about replacing my panels because they don’t want to replace them and not even a year that we’ve had these panels when we called they were already telling us that my panels were outdated but yet they had just sold us our panels and now they’re telling us they’re outdated and they want us to pay for reinstall and uninstall of old and new panels which is ridiculous I’ve been fighting with this company since day one if there was a way for me to get out of it I would. I would stay away from this company they are worthless they do not compensate you for anything they do not fix anything all they are is to make money and nothing else they’re not there to help you when something goes wrong.

True definition of GHETTO!!!!!

This is the worst company I have ever done business with. Over the last 6 months I have had 6 sets of contractors at my home, still no service. Everyone at the company tells lies and blames the previous crew. My roof is damaged and sometimes leaks when it rains. They asked one of the electricians to survey my roof for damages. When calling the company the response is always you have an appointment tomorrow, which of course no one shows. Has to be part of the telephone script. I have been paying for the service for 4 months with no service. No one has reached out to me to refund or address my concerns. Best part yet, they installed my panels after dark with no lighting. I was told that they probably used their cell phone lights to see, and was asked did I know that cell phone lights are pretty bright. Not happy or satisfied. Will be consulting my attorney.

Worse possible company for solar system

Purchased in 12/2019 during installation broke a waterline. Workers used the restroom outside and left toilet paper for my animals to find and get into. What a mess. Really did not have any problems until this year 7/22. Had a tornado and had to have a new roof which meant the solar panels would have to be taken off and reinstalled. 4 had to be purchased and replaced due to the tornado. The company ordered black panels instead of silver and that would be okay. That was not okay. It took a month to get the correct panels. 4 crews later and we are now in 10/22 the system is not functioning properly and the crew that reinstalled the panels damaged my new roof. I call at least twice a week and get the same results. We are trying to find someone to come look at your system and the system is still not working. Meanwhile I am paying a solar panel payment and a $550 electric bill monthly payment. Stay away from this company they will make you crazy with frustration and cause your blood pressure to go through the roof!!!!!

Pick someone else

Go literally anywhere else. This entire project has been a nightmare and nobody will reply to my emails. Project was supposed to be complete by the beginning of March. As of April 7th, I do not have a functioning solar system and my first bill is due this month. Worst experience I have ever had. It's now July 12 and I am still without functional solar panels. Some progress has been made but I'm still paying for a system that isn't working. August 16th and I still don't have working panels. I'm reaching out to GoodLeap since Alternative is useless. Rather than going through Alternative and their utter inability to communicate, I contacted CPS directly to make sure something was actually scheduled. Turns out, Alternative actually did their job correctly for once but, as usual, did not bother to communicate it to me. I actually managed to complete commissioning on August 22nd. Finally, after waiting for nearly 7 months after signing and 5 months of paying for a service I have not been receiving, I was able to get the panels turned on for the first time. Once the panels were turned on there was only one thing left to do. I needed to get access to the Enlighten App so I could start tracking my array performance and energy consumption. Sounds easy, right? Nah, had to wait until September 29th for someone to come out and finish the Wi-Fi setup and to register me in the app. Why that couldn't happen during commissioning is beyond me. However, there was one "silver lining" to the additional delay. While the guy was here setting my app access and getting everything connected to Wi-Fi, he also noticed that the consumption meter had not been connected and was just sitting loose behind the panel. The silver lining in this case was the fact that he uncovered yet another thing that Alternative failed to do correctly. Unfortunately, he did not have the materials to fix the problem while he was here. So, while my panels are working and I can check my array production in the app, I cannot see my actual consumption numbers. So, just when I thought everything was finally done, Alternative had to throw one last failure my way. Meanwhile I continue to wait for the fully functional system that I paid for and my eternal suffering continues.