YellowLite

BUYER BEWARE- Written Promises Made Were Not Kept

Buyer beware. Ultimately this project was a bait and switch. Sales over promised and design could not deliver on the proposed system. I spent more than 2 months attempting to understand what the changes yellowlite made to the design and function of the system were. By the time I finally got answers on that it was clear the project could not be delivered on as promised by sales at the pricing which was quoted due to end of federal solar subsidies. 2 months I tried to work in good faith with this company to find something which was agreeable to both myself and Yellowlite. Unfortunately, that did not come to pass. About 1 month ago prior to posting this review I was told this was to be handed over to their business unit for cancellation of the project. Since then Yellowlite has ignored any additional communication from us. I can assume for nothing else besides malice for expecting them to honor what their sales team has promised. I do not have solar from this company as we could not get this over the finishline in the final design phase. Communication from sales as top notch. Everything after that has been a disaster. And at this point this company has functionally robbed me of a $7000 deposit which they appear to have no intention of returning despite their sales team promising as much.

Terrible experience

I can't recommend YellowLite. They had to redraw the plans three separate times, and when the installation was initiated it still was not correct and they had to "wing it' as the installers put it. They did not stick to the original quote and stopped the job incompleted in order to demand more money. They never said when people were going to show up and I had installers randomly coming to my house. The installers left a mess both inside and outside of my house that I had to clean up. It has been two months and my panels are still not working correctly. No one at the company will respond to me. I'm putting 6kW as the size of my system because I don't know what it generates as it hasn't worked properly yet (its 40+ panels with microinverters).