WattSun Solar & Roofing

Totally unsatisfied with this company. It's a real review and not a fake, I have paid for 3kw residential solar panel HJT reliance panel with micro invertor installation for my house by Aug'25 and came to my house during Feb'26 for installation and took more than 3 months for completion with improper earthing. Frequent invertor fault leads to zero power generation. Apart from that when they were applying instead of net metering wrongly selected net feeding option in my application led to instead of billing unit to unit conversion for my eb bill, still it is being billed with tariff conversion, due to which, I am paying so much money for eb bill, instead of zero bill. Apart from that they have pathetic team of sales and service, improper response. So far they haven't given any formal receipt for the money paid. Even though I have gone for without subsidy option these people they haven't given the receipt. I suggest don't go with this company products for domestic solar installation. I have asked for change of sting invertor, for that also there is no reply. The sales person always says only reason. Pathetic experience. I should have gone for local vendors, instead of these people,so called branded solar company. I am even thinking of dismantling this solar electric power generation and go for different company. I will add the photos in the updated review in few days

We purchased the system 5 years ago. Ever since then we have still had a significantly high power bill. Recently the enphase technology stopped working and WattSun customer support has been unwilling and unable to help. Customer support keeps trying to blame the manufacturer and the manufacturer has a relationship with WattSun and doesn’t handle customer issues themselves. I’m stuck in an infinite loop of blame game. If I could go back I would never do solar and I definitely would NEVER use WattSun, they deserve to go out of business.

Disappointed

I was skeptical about solar, but finally gave in because I can see the long term benefits. The sale process was great, the sales people were polite. Then they disappeared. When I needed assistance I realized that the number on the salesman's card does not work, it goes to a google voicemail. My system was installed by a third party, and I never saw a Wattsun person again. They refuse to come here and coach me, all I have is an email channel which takes me 5 days at least to get some kind of a response. I hope that they will fix this situation.

WATTSUN FAILS TO ADHERE TO THEIR CONTRACTUAL OBLIGATIONS

Stay AWAY—-have contacted WATTSUN by phone and email many times. No response. Filed complaint with the BBB, of which WATTSUN is a member. BBB has informed me that they too have failed to hear back from them. WATTSUN has failed to live up to their contractural obligations. They are failing to respond to a request for warranty coverage. YOU CERTAINLY DO NOT WANT TO DO BUSINESS WITH A COMPANY WHO FAILS TO HONOR THEIR WARTANTY!!!