WattSun Solar & Roofing

Cody Peters not available to help his customers

1-13-26 We called Wattsun Energy who we purchased through Cody Peters a 37 panel Solar System to pay until 2031. We found today we have to have the inverter replaced and called Wattsun and was told they no longer service the product they sold to us and if we use an unlicensed person it will void the warranty on the remaining years. We asked receptionist and Wattsun if there was a way to leave a message or get a phone # for Cody Peters who is still with the company and she said no. My husband was nice but still told them very poor customer service. If possible someone to contact us, Linda or Bob Walsh, kashwalsh@outlook.com I really hate leaving reviews and bad ones but need some attn:

Disappointed

I was skeptical about solar, but finally gave in because I can see the long term benefits. The sale process was great, the sales people were polite. Then they disappeared. When I needed assistance I realized that the number on the salesman's card does not work, it goes to a google voicemail. My system was installed by a third party, and I never saw a Wattsun person again. They refuse to come here and coach me, all I have is an email channel which takes me 5 days at least to get some kind of a response. I hope that they will fix this situation.

WATTSUN FAILS TO ADHERE TO THEIR CONTRACTUAL OBLIGATIONS

Stay AWAY—-have contacted WATTSUN by phone and email many times. No response. Filed complaint with the BBB, of which WATTSUN is a member. BBB has informed me that they too have failed to hear back from them. WATTSUN has failed to live up to their contractural obligations. They are failing to respond to a request for warranty coverage. YOU CERTAINLY DO NOT WANT TO DO BUSINESS WITH A COMPANY WHO FAILS TO HONOR THEIR WARTANTY!!!

Cayden was very knowledgeable and nice, Jorge and the other installers were very happy and friendly. Miscommunication from company is the only issue had changed our plans and did not let us know. However we came to a resolution handled by owner himself

We love Wattsun! After being in our home for a few years and seeing our electric bill creep up each month, we decided to go solar. Cayden walked us through the whole process and was extremely patient. I love how responsive they are and how easy the installation process was. This company has great communication, which is hard to come by these days. My only regret is not going solar sooner. Highly recommend!

Best Solar

Great product, attractive look, best service and value. Sales rep Mike Coons was fantastic! He was knowledgeable and trustworthy. I would highly recommend this company!!

Trust the process

I’m a skeptic by nature and I was leary about the “sales pitch” but I can say that the numbers Mike ran are in alignment with my production from the panels. My summer bill that was $350/$400 last year had been $35! 100% recommend.

Cayden O’Brien

What a great experience, specially with Cayden O’Brien with the best customer service with 1000% of crystal clear explanation and giving all the support! Thank you so much Cayden!

Fantastic

Incredible people and company! There is nothing but great things to say about Wattsun! The entire Wattsun team was fantastic to work with from Sales to Installers to Management and Cody! They were all great in presenting solar without being pushy but truly putting me in the driver seat. From the CEO, Cody all the way down they have been incredible to work with. The installers were professional and courteous and finished the job within the estimated time frame given. I would recommend that everyone switch to solar and use Wattsun to make the switch! Fantastic company made up of great people! Get a hold of them today and start saving money by producing your own energy!

A HIGHLY recommended solar installer/advisor

I have nothing but excellent things to say about WattSun. The whole process with them was smooth and easy, all my questions were answered. Mike Coons took numerous calls from me and always patiently explained everything to me. I interviewed many companies & this one was #1 in every category, equipment, warranty, labor & maintenance, and cost of the overall system. The materials were delivered 2 weeks ahead of schedule, and installation was done very quickly. I had an issue with the City inspector (not WattSun's fault), the guy was very rude to my wife and were refusing to wear a shoe cover and mask inside my home. I called Mike, and even though it was nothing he was able to manage, he still contacted the City, and all I know is that the next day the inspector was back and was very respectful, and wearing mask and shoe covers. Mike kept me up to date on every step of the project, and after the system was turned on they have been responsive and ensuring all is running as expected. I HIGHLY recommend Wattsun if you are looking/planning to get a new solar system.