PT | York, Pennsylvania | 12/23/2025
Solar installation
Installation of solar panels with Trinity Solar went smoothly. Panels were installed within 2 days and the crew was great. Communication was good regarding the inspections. We needed one additional grounding due to county requirements. It took about 3 weeks before it was inspected and I had to call to inquire when the inspection would occur—the answer, the next day. Communication could be a little better. Finally everything is up and running.
George Romaka | Poughkeepsie, New York | 12/19/2025
We will know once the spring sun coes
We received all approvals in February. Service started on late October. We c as led Trinity to enquirer about battery. Somebody said $60000 which seemed high.
Ed | Greenville, Pennsylvania | 12/19/2025
The installation went very well. The representative who came and explained the process was very good. Explain the process very well. The largest issue was with customer service after the sale very poor communications. The install took two days. Activation took nearly 5 months with very little feedback just excuses. I had to send messages to get any feedback. I had actually refered three other people two of them cancelled due to the time to turn on my units. I also lost all of the peak generation times. I believe there should be a penalty if not energized in 60 days after install. I cannot rate the performance as it has only been on two weeks
Ahmed | Providence, Rhode Island | 12/17/2025
Run away from Trinity Solar
I installed a 6 kW solar system with Trinity Solar, and the entire experience was extremely frustrating and unprofessional. The project took over 3 months to complete, far longer than promised. Communication throughout the process was terrible. My project manager, Spencer, rarely responded to calls or questions and showed little to no concern once the contract was signed. Appointment scheduling was a nightmare. At least four times, I was told a crew would show up on a specific day. I rearranged my schedule and even notified my tenants to provide access to other units—only to be canceled on at the last minute, or worse, no one showed up at all. Many times, I had to chase them just to find out what was going on. During installation, Trinity Solar replaced my electrical control panel. Later, when I had an electrician come to do additional work, he discovered serious safety issues: • The main power cable was loose and actually came out of the breaker during work • This left a live 120V high-voltage cable exposed, with no safe way to reconnect it • Further testing showed five additional circuit breakers with loose connections This was extremely dangerous and stressful, not just for me but for any electrician working on the system. At the beginning, Trinity Solar made many promises, but delivered very little. To make things worse, they ran the panel wiring directly across my roof in the most obvious and ugly way possible, clearly choosing the easiest route instead of a clean or professional installation. My roof now looks terrible. I asked them to fix this, and it’s been over two months: • First appointment: canceled last minute • Second appointment: no-show • When I contacted Jessica (Service Coordinator), I was told the issue “belongs to another department” and that someone would contact me • That was weeks ago — no one ever reached out All of this happened after full payment was made, which explains the complete lack of urgency or accountability. Now the system is technically running, but it is producing only 1.5 kW, which is less than 20% of what was promised. I paid $18,000, yet I’m still paying about 80% of my electricity bill. This feels misleading at best and a scam at worst. I have screenshots, photos, and documentation to support everything stated here and am happy to share them if needed. My advice: If you’re considering solar, stay away from Trinity Solar, or do not pay a single dollar until every detail is completed and verified.
babalou | Reading, Pennsylvania | 12/10/2025
not very good
if they come to your door don't open it. they will say anything to make a sale. no help afterwards
Andy G | New Oxford, Pennsylvania | 12/01/2025
So far so good
Installation was completed in one day and I think the installers did a nice job. The install crew was very courteous and they cleaned up after themselves pretty good. I waited about three weeks to get up and running and now we've been hooked up and making power for about 30 days. Although things have been pretty much "as promised ", I can only give 4 stars until I see that first bill from Met-ed to see if this really is going to work in my favor!
Steele | Harrisburg, Pennsylvania | 11/26/2025
Disappointing
While told I wouldn't be obligated, Jason said I'd need to sign a purchase agreement and digitally photograph my driver's license if I wanted to see the numbers. When I told him I wouldn't agree to anything without seeing the numbers he texted back "best of luck, take care". It makes one think they want customers that are willing to blindly sign agreements. This after they have been in my home. It is disappointing. It would be great if there was a solar company was out there that seemed like they could be trusted... the numbers never work...
Anastasia W | Washington, New Jersey | 11/21/2025
Efficient Service, Great Sales rep and Project managers
Bill Dugan was the sales representative who showed me the benefits of solar energy at a low cost that will work for me for a very long time. Thank you for your guidance. Thank Yvonne Huff for being the point person of contact in regards to logistics and handling the project on the backend. Thank you to Rich and his team for coming on time to the house and being efficient with installation of the solar panels. The team did an excellent job and it was completed the same day. Overall I am very satisfied with Trinity Solar!
JB | Aliquippa, Pennsylvania | 11/14/2025
Great job
The crew who did my house was very prompt and efficient. They completed the job in one day without a problem. I was contacted 2 days later to say the were installing an updated meter and did. I thought it nice they put the newest one instead of leaving a good 1st generation meter in. I’m set to have the final inspection next week and hopefully by the end of the month our power company gets it online. Great job on the installation. I’ll give ⭐️⭐️⭐️⭐️⭐️
Hidden Costs | Norwalk, Connecticut | 10/24/2025
Hidden Costs
Don’t believe them if they tell you there are no hidden costs. They will pay for tree removal if it’s required for improved system performance but they will not pay for stump grinding and they don’t tell you that. Now I have to pay $750 to have three large stumps removed from my lawn. No hidden costs! Right!!!
