William Reilly | Ronkonkoma, New York | 01/13/2026
William Reilly Ronkonkoma NY
To begin with it took 8 months to activate the system. I've lost track of how many times I've called and left message for call back ,only to have 90% of requests have no response. I have had system activated for 4 months. Not once has the system preformed as promised. After paying PSE&G the monthly charge and the $116 charge to Trinity, my bills have never been higher. I pay more for electricity now then I did without panels. This company is boarder line dishonest. If I could rate them a minus star I would. Stay away for this company. I'm embarrassed for let myself get hooked into Trinity Solar. Do not trust anything they feed you.
Dan | Mc Veytown, Pennsylvania | 01/12/2026
Payment more than quoted
Received the coupon for the first payment and it's more than what we were quoted.. not sure why they are applying taxes to the bill.
Amanda Montanino | East Islip, New York | 01/09/2026
If I could give negative, I would
If I could give negative stars I would. We started out with a man named Matt, who had us sign the contract on the spot. He ended up going on some sort of leave, and the company never picked up his work. We tried calling for months. New Jersey would transfer us to the NY office, and literally would never pick up or return the 594086956 voicemails we left. Months after trying, PSEG emailed us saying that the application was being closed but ironically someone from Trinity tuned in and said no no no. So, even though this was far from the person we needed to speak to, I reached out to the finance person and requested it not be opened as we are done with this company. Finally a man named Dave called us to say sorry and do the sweet talk. Against our better judgement, we allowed the project to happen. It took MONTHS, and go figure yet again NO contact or communication from the Trinity team. We would have workers just randomly coming to our house. Fast forward, someone comes to our house on Christmas Eve to do something. Apparently, it was turned on then. I would have no idea until I followed up with Dave yet again. We begged, and pleaded to please just have communication. Dave promised up and down how he has his attention on our project, and will be hands on- EVERY single time I had to reach out to him. We are constantly told "this isn't how we do business" or the finance company went bankrupt. That is not the customers problem. Fix it in your office, and communicate with the client. This company has nice workers on the job site, but when it comes to the prep, and background work of the project there is no existence. If you go with this company, be prepared for it to take double time, empty promises, and for you to be the project manager as they do not actively do anything. Hopefully they go to a customer service class for ALL Long Island employees. And, if you need to get someone on the phone, don't expect someone to pick up, call you back, or anything along those lines. If we could go back in time, I would have chosen literally anyone else to do this project. Complete nightmare.
Bike-Ped Nerd | Wethersfield, Connecticut | 01/07/2026
Very satisfied with the service provided by Trinity Solar!
Things were a little chaotic at times: the wrong solar panels were given to the installation crew on the day of installation, but the correct ones were delivered the same day so the installation was not delayed. The incorrect panels was not discovered until after the installation crew had already mapped some of the mounting brackets on our roof. The incorrect panels had different dimensions, so some of the the mounting brackets could not be used. The extra mounting brackets needed to be removed and the holes in the roof patched a few weeks later by a repair crew. That crew first came with the wrong color roof material and had to come back another time. When the repair crew came back, I did not know they were coming and the crew did not let me know they had arrived. Trinity was very good along the way about correcting their mistakes and apologizing for their miscommunications. Perfection is probably hard in their business, and they were WAY better with communication and mistakes compared to numerous independent contractors we've dealt with in recent years. We signed our purchase agreement with Trinity in September 2025. They did not guarantee they could finish installation by Dec. 31st - the deadline for tax credit purposes. BUT, they did get it done by mid- December, so we will be getting the federal tax credit. Overall, very pleased! Now I can't wait until the power company (Eversource) does their inspection so we can turn-on the system and start sending electrons out to the grid!!
Donnie S | Beaver Falls, Pennsylvania | 01/07/2026
Its been a struggle with getting the solar installed due to the weather. The installers have been great. Its been a great experience so far and I will be glad once I'm up and running.
PW | Ivoryton, Connecticut | 01/02/2026
Outstanding
We did a solar PPA and it was a great experience with Trinity! The sales rep was fantastic. He walked us through everything and was not pushy. Answered all our questions. It feels great to know that I am contributing to the grid and the need for electricity, and I am doing it with just the sun. And I will save a bunch of money, now and in the future. As our rep said, we will always have to pay for electricity, why not be less and clean. We were powered on in the late fall, but even with the shorter days, we have cut our electric bill. Can't wait until the summer!
Jacquie | Catonsville, Maryland | 01/01/2026
Staff harass potential buyers
12/2/25 neighbor Enrique who lives at 5929 Robindale Rd (Orellana father's last name) arrived home in a silver Acura with 3 black males displaying Trinity ID. Males walked in front of my home for 2 hours per ring, face timing home. Husband spoke with one male to see Trinity ID up close. Male harassed caregiver calling her a "N". This company is unprofessional and hires ignorant thugs
V Nauman | Mapleton Depot, Pennsylvania | 12/27/2025
Great Job
Salesman showed up on time and prepared. Explained the benefits of solar without overselling it. Installers showed up on schedule, dug a ditch to run conduit and installed panels in a day. One of the hottest days of the year and the crew worked all day straight through until completion. The only glitch was waiting on the okay from the township inspector before we could activate the system , not Trinitys fault. Whenever I emailed Trinity for updates they responded within 1 day. Electric rates are only going to increase substantially, lock into solar if you can.
PT | York, Pennsylvania | 12/23/2025
Solar installation
Installation of solar panels with Trinity Solar went smoothly. Panels were installed within 2 days and the crew was great. Communication was good regarding the inspections. We needed one additional grounding due to county requirements. It took about 3 weeks before it was inspected and I had to call to inquire when the inspection would occur—the answer, the next day. Communication could be a little better. Finally everything is up and running.
Christal Wentzel | Birdsboro, Pennsylvania | 12/20/2025
Scam Scam Scam
Signed up with Trinity June 2024 went into service February 2025. Were told we would have 110% production output. We have paid $500 more so far with solar than without!! Our home get sun all day we are in the middle of a field. The production is not measuring up to their warranty at all. Stay away from these people!
