Review for Trinity Solar

Office location: 21 College Hill Rd, Warwick RI, 02886

12/17/2025
Ahmed Providence, RI

Run away from Trinity Solar

I installed a 6 kW solar system with Trinity Solar, and the entire experience was extremely frustrating and unprofessional. The project took over 3 months to complete, far longer than promised. Communication throughout the process was terrible. My project manager, Spencer, rarely responded to calls or questions and showed little to no concern once the contract was signed. Appointment scheduling was a nightmare. At least four times, I was told a crew would show up on a specific day. I rearranged my schedule and even notified my tenants to provide access to other units—only to be canceled on at the last minute, or worse, no one showed up at all. Many times, I had to chase them just to find out what was going on. During installation, Trinity Solar replaced my electrical control panel. Later, when I had an electrician come to do additional work, he discovered serious safety issues: • The main power cable was loose and actually came out of the breaker during work • This left a live 120V high-voltage cable exposed, with no safe way to reconnect it • Further testing showed five additional circuit breakers with loose connections This was extremely dangerous and stressful, not just for me but for any electrician working on the system. At the beginning, Trinity Solar made many promises, but delivered very little. To make things worse, they ran the panel wiring directly across my roof in the most obvious and ugly way possible, clearly choosing the easiest route instead of a clean or professional installation. My roof now looks terrible. I asked them to fix this, and it’s been over two months: • First appointment: canceled last minute • Second appointment: no-show • When I contacted Jessica (Service Coordinator), I was told the issue “belongs to another department” and that someone would contact me • That was weeks ago — no one ever reached out All of this happened after full payment was made, which explains the complete lack of urgency or accountability. Now the system is technically running, but it is producing only 1.5 kW, which is less than 20% of what was promised. I paid $18,000, yet I’m still paying about 80% of my electricity bill. This feels misleading at best and a scam at worst. I have screenshots, photos, and documentation to support everything stated here and am happy to share them if needed. My advice: If you’re considering solar, stay away from Trinity Solar, or do not pay a single dollar until every detail is completed and verified.